We are seeking a passionate process-oriented dynamic candidate to join as Academic Co-ordinator. Our team of academic coordinators is responsible for motivating our clients to complete their assigned tasks handling client queries keeping clients updated on their progress and reporting key achievements and findings to management. Location Work From Home Job Type Full-time Salary Upto 3.5 LPA CTC+Incentives Working Hours 12 PM – 9 PM 5.5 days/week (Rotational Sunday half-day) Key Responsibilities Manage student onboarding batch coordination and academic support. Handle student and parent queries professionally and on time. Conduct Parent-Teacher Meetings (PTMs) and monitor student progress. Track attendance app usage session quality and performance metrics. Coordinate with Sales L&D IT and Support teams to resolve issues. Maintain high student satisfaction and retention. Prepare operational reports using CRM tools (Zoho preferred). Requirements Bachelor's or Master's degree. 0.6-1 year of experience in Operations Customer Success Academic Coordination or EdTech. Strong communication problem-solving and organizational skills. Experience with CRM tools. Fluency in Tamil & English Work Requirements Reliable high-speed internet (50 Mbps+). Laptop with webcam. Quiet professional work environment. Pay Up to ₹375000.00 per year Benefits Paid sick time Provident Fund Work from home Application Question(s) Are you Fluent in Tamil? Are you Fluent in English? Are you an immediate joiner? Do you have your own laptop with wifi connection? How many years of experience you have in handling student/customer queries? Are you comfortable with the salary we are offering? Work Location Remote