Senior Creator Account Manager (Influencer & Performance Strategy)

impact All jobs
Cape Town
2 hour(s) ago
Job Overview
Company impact
Category Customer Experience
Last Seen 2 hour(s) ago

Job Description

Our Company At impact.com we are passionate about our people our technology and are obsessed with customer success. Working together enables us to grow rapidly win and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued your contributions are noticed and enjoy working with fun and talented people from all over the world then this is the place for you! impact.com the world’s leading partnership management platform is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates influencers commerce content publishers B2B and more. The company’s powerful purpose-built platform makes it easy for businesses to create manage and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases get information and entertain themselves at home at work or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart Uber Shopify Lenovo L’Oreal and Fanatics visit www.impact.com Your Role at impact.com As part of our Creator Solutions team impact.com’s in-house performance creator experts you’ll drive growth and engagement across a portfolio of client creator and affiliate programs. You’ll partner closely with brands across industries like fashion food parenting and tech to design and scale performance-led creator strategies that deliver real results. This is a hands-on high-impact role for someone who thrives at the intersection of strategy execution and client partnership in a fast-moving creator landscape. What You'll Do Ideate and develop influencer campaign proposals including pricing building out decks and making strategic recommendations for budget deliverables example creators platforms and content types Collaborate with the Sales Team to answer RFPs provide industry expertise and pitch clients influencer marketing strategy Have ownership of influencer campaign execution across several concurrent brand accounts Manage relationships and ownership of revenue with portfolio of customers Oversee communication and negotiations with creators Finding and reaching out to relevant content creators and building relationships with influencers to recruit them onto pertinent campaigns Create and manage paid amplification campaigns (Meta Ads Manager & TikTok Spark Ads) Monitor budgets and program timelines to ensure revenue goals and client deadlines are met Provides excellent customer service and expertise ensuring clients are happy and impressed with our services Analyzes campaign performance to give recommendations for future programs based on learnings Identifies upselling opportunities and communicates to senior leadership What You Have Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Please mention it in your cover letter. Bachelor's Degree 3+ years experience managing influencer marketing programs Familiarity with strategizing budgeting casting negotiating contracting overseeing fulfillment draft approvals amplification (Meta Ads Manager & TikTok Spark Ads) reporting etc. Previous agency experience preferred Previous client management experience preferred Established relationship with creators and talent managers a plus Experience building proposal decks developing creative strategy and pitching proposals to prospects Strong knowledge of influencers across verticals especially CPG fashion parenting wellness fitness etc. and influencer rates Experience with niches such as gaming tech finance entertainment etc. a plus Deep knowledge of social media platforms Strong communication organization presentation and client relationship management skills Strong people-skills needed to maintain professional relationships with influencers and talent managers as well as global internal stakeholders Ability to meet tight deadlines prioritize and multi-task Strong problem solving skills Proficiency in Google Sheets & Excel Nice to have Affiliate & Partnerships Industry Fundamentals Certification by PXA Benefits Hybrid Casual work environment Responsible PTO policy Take the time off that you need. We are truly committed to a positive work-life balance recognising that it is important to be happy and fulfilled in both Training & Development Learning the advanced partnership automation products Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid Group scheme with Momentum for provident fund Restricted Stock Units 3-year vesting schedule pending Board approval Internet Allowance Fitness club fee reimbursements Technology stipend impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race ethnicity or ancestry color or caste religion or belief age sex (including gender identity gender reassignment sexual orientation pregnancy/maternity) national origin weight neurodivergence disability marital and civil partnership status caregiving status veteran status genetic information political affiliation or other prohibited non-merit factors.

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