Your Role at impact.com The Associate Manager Finance Data Operations is responsible for leading the team that governs the integrity accuracy and flow of critical business data across all financial systems. This role extends beyond sales contract administration to oversee broader systems data alignment—including CRM data Contract Lifecycle Management (CLM) billing engines ERP platforms (such as Salesforce and NetSuite) and in-house platforms (ie. Operator). Reporting to the Senior Manager Finance Operations and Data this leader will establish robust validation procedures resolve data discrepancies between systems and ensure that upstream operational inputs result in seamless downstream billing accounting and financial reporting. The ideal candidate is a detail-oriented systems-savvy supervisor capable of managing a high-performing data team driving automation in data verification and acting as a bridge between Sales Operations and Finance. What You'll Do Team Leadership & Development Lead mentor and manage daily operations of the Finance Data Operations team ensuring appropriate resource allocation productivity and professional development. System & Data Alignment Oversee and reconcile data interfaces and data flows between front-end systems (Salesforce) Contract Lifecycle Management (CLM) tools billing/financial engines (NetSuite) and in-house platforms/data warehouses (eg. Operator and BigQuery) to guarantee system-to-system consistency. Validation & Quality Control Implement rigorous validation protocols for critical sales billing and pricing data to ensure complete accuracy before billing cycles or downstream accounting closures occur (or any other function relying on the data). Contract & Revenue Integrity Manage contract administration processes verifying that finalized sales agreements match financial schedules pricing models and compliance standards. Cross-Functional Collaboration Partner directly with Sales Operations Billings Revenue and Accounting teams to troubleshoot system integration issues and optimize upstream data capture. Reporting & Variable Compensation Support Ensure timely validation and preparation of sales data system performance metrics and reporting necessary for variable compensation calculations. Process Improvement & Automation Identify opportunities to automate manual data validation processes implement best practices and document Standard Operating Procedures (SOPs). Audit & Compliance Management Lead the preparation of internal and external data audit requests ensuring meticulous record-keeping and data preservation standards are met. Hands-on leader and not only a manager but actively participating in daily processes to ensure data accuracy. What You Have Experience 3+ years of working experience in finance data operations sales operations system reconciliation or a related quantitative operational field. Previous experience in a global or multinational B2B environment is preferred. Degree / Qualifications Tertiary level qualification in Information Systems Commerce Business Administration Accounting or a related analytical field. Finance & Data Governance Meticulous attention to detail and high standard of data hygiene. Robust understanding of financial processes specifically Sales Ordering Revenue Recognition and Billings. Strong capabilities in designing optimizing and maintaining data flows and validation routines. Systems & Tools Extensive hands-on experience with Salesforce (CRM) and/or formal Contract Lifecycle Management systems. Strong experience working with NetSuite or similar mid-market/enterprise ERP platforms is highly advantageous. Mastery of advanced Excel Google Sheets or data reconciliation tools. Experience in automation and AI tools to ensure efficiencies in validation and reconciliations of data. Experience with using data warehouses and tools such as BigQuery to manipulate and understand/extract large sets of data in daily operations. Leadership & Business Acumen Proven ability to digest synthesize and resolve complex systemic errors under pressure. Solid leadership or supervisory experience demonstrating the ability to foster teamwork and support direct reports. Excellent written and verbal communication skills with the ability to effectively collaborate at both operational and managerial levels of the organization. Benefits Hybrid Casual work environment Responsible PTO policy Take the time off that you need. We are truly committed to a positive work-life balance recognising that it is important to be happy and fulfilled in both Primary caregiver leave Training & Development Learning the advanced partnership automation products Medical Aid and Provident Fund Group schemes with Discovery & Bonitas for medical aid Group scheme for provident fund Restricted Stock Units 3-year vesting schedule pending Board approval Internet Allowance Fitness club fee reimbursements Technology stipend impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race ethnicity or ancestry color or caste religion or belief age sex (including gender identity gender reassignment sexual orientation pregnancy/maternity) national origin weight neurodivergence disability marital and civil partnership status caregiving status veteran status genetic information political affiliation or other prohibited non-merit factors. #LI-GA1