| Description | Customer Support Specialist (Multilingual – Nordic Languages) – Athens Greece (Full-Time Remote with Relocation) Location: Athens Greece (remote work available after relocation) Languages Required: Danish Swedish Norwegian Finnish Salary: €1100 – €1400 per month Performance Bonus: Up to €200 per month Contract Type: Full-time Visa Sponsorship: Not provided Benefits: Relocation support private health insurance paid training & onboarding About the Company You will be joining a global leader in customer experience management operating across multiple continents and working with some of the world’s best-known brands in technology e-commerce travel and entertainment. With an international team culture and a focus on career growth this is your chance to represent leading companies while building your skills in a dynamic and supportive environment. About the Role As a Customer Support Specialist you will assist customers in your native Nordic language ensuring professional and empathetic support. This role is based in Athens Greece one of Europe’s most vibrant and sunniest cities. Although the position offers on-site or remote work flexibility relocation to Athens is required for training and onboarding. After training you can work on-site or remotely from Greece. Key Responsibilities Handle customer queries via phone email and chat. Deliver accurate professional and friendly assistance in your native language. Troubleshoot and resolve customer issues with efficiency and empathy. Log and document customer interactions in internal systems. Escalate cases when necessary and collaborate with internal teams. Meet performance targets including customer satisfaction response time and resolution. Requirements Fluency in one of the Nordic languages: Danish Swedish Norwegian or Finnish. Good level of English for training and internal communication. Strong problem-solving communication and customer service skills. Willingness to relocate to Athens (remote work available after relocation). Note: Applicants must already have the legal right to work in the EU. No visa sponsorship is provided. What We Offer Salary: €1100 – €1400 per month. Bonus: Up to €200 monthly performance bonus. Relocation Support: Paid Flight Tickets from anywhere in Europe. Hotel accommodation for the first 2 weeks in Athens. Training & Onboarding: Paid structured training program. Private Health Insurance: Comprehensive coverage for your well-being. Lifestyle Benefits: Live and work in sunny Athens with access to beaches culture and a welcoming international community. Be part of a friendly multicultural team with career growth opportunities. |