Remote Nationwide
Position Description Tenna is searching for a Product Manager who will support our product vision and roadmap while providing clear direction to a cross-functional team of Software/Hardware Engineers and Designers. As a Product Manager you will work closely with Engineering to translate detailed concepts into features requirements and acceptance criteria. If you are a creative problem solver obsessed with capturing the voice of our customers enjoy rolling up your sleeves to get the job done and possess a passion for IoT – this might be the role for you. Why Tenna? At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality-obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime anywhere on one comprehensive platform. Apply now! ➡ Your Responsibilities ➡ Leads and manages the entire feature and product lifecycle from planning development and launch. Manages the iterative lifecycle of our product from idea conception to production including scope defining specifications prioritization design implementation user acceptance testing quality assurance deployment and maintenance. Creates product specifications as needed wireframes with support from Design process workflows state transition diagrams copy decks acceptance test plans user stories and acceptance criteria and personas. Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product iteration. Champions our product internally and externally by pushing for rapid adoption. Defines clear goals and KPIs around customer value and drives strategies to achieve them. Captures the voice of our customers by actively engaging in end-user research understanding end-user goals and pain points and communicating key conclusions/takeaways to internal stakeholders. Analyzes quantitative data to determine the most successful strategies and identifies new product opportunities. Assesses and makes creative recommendations on business opportunities for improvement in automation and efficiency of our processes. Works closely with Design and Development to define Product Vision Roadmap and Release Plans. Ensures end-user adoption and identifies and measures user utility. Collaborates with Marketing Customer Success and other internal stakeholders to define and execute go-to-market activities. Qualifications ➡ 7+ years’ experience in an analytical product-focused role. 5+ years’ experience delivering products as a Product Manager. 2+ years’ experience writing user stories and defining epics. 2+ years' experience writing code is strongly preferred. Experience within the construction technology industry or IoT is strongly preferred. Experience bringing technology products to market in a fast-paced environment. Proven ability to creatively solve problems influence product improvements and interpret business/technical requirements. Bachelor’s Degree in Engineering Computer Science Design Information Technology Economics or related STEM degree program is required or equivalent. Ability to develop clean and targeted documentation including process flows and standard operating procedures. Strong analytical thinking and decision-making abilities. Proven ability to communicate effectively with technical and non-technical people. Demonstrated personal commitment to customers. Sets and exceeds high-quality standards. Benefits Perks & Additional Information ➡ Full-time opportunity. Opportunity is remote – nationwide. Competitive compensation package. Travel is required up to 20%. Robust low-cost benefit packages. Benefit coverage begins the first date of employment. Dependent Care. 401k match. Employee referral bonuses. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote Nationwide
Why Tenna? We take pride that our roots are in the construction industry. With this experience and knowledge we have built a platform that revolutionizes construction equipment fleet operations. We provide innovative solutions to customers looking for competitive ways to better manage and track their assets such as heavy and light equipment large fleets tools and materials. At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality-obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets on one comprehensive platform anytime anywhere. Position Description We are searching for a Senior DevOps Engineer to take ownership of the infrastructure our platform runs on and build it forward operating it independently documenting it and growing it into a true platform and developer-experience function. This is a senior high-ownership role that is as much about building as operating you will own domains end to end take on the reconstruction work already scoped and shape where the function goes next. Our platform tracks equipment across some of the most demanding construction job sites so the infrastructure has to be reliable observable and cost-efficient but keeping the lights on is the foundation you build on not the entire job. If you have run production infrastructure on AWS and you pick up unfamiliar systems fast with sound judgment you are exactly who we are looking for. From there our stack is teachable and we will get you up to speed on it. Your work here is visible and recognized and you will have a real path to grow both the function and your own role as the company scales. Sounds like you? Apply now! ➡ Responsibilities ➡ Build and evolve the platform function rather than just keep it running by taking on the reconstruction and platform work already scoped bringing more of the environment under code and under clear ownership and shaping how DevOps grows toward platform and developer experience. Own the uptime of our production platform. Lead incident response when systems degrade or fail drive root cause analysis and follow through with the fixes and safeguards that keep the same failure from recurring including on-call practices runbooks and blameless postmortems. Own metrics monitoring alerting and tracing across the stack so the system surfaces problems before customers feel them. Build dashboards and alerts that are actionable rather than noisy and extend coverage as new services ship. Manage improve and extend our AWS environment anchored on EKS RDS/Aurora and networking. Operate our AWS environment with sound judgment regarding scalability redundancy cost and fault tolerance and keeps it secure. Operate and upgrade our EKS clusters. Deploy and scale workloads manage version upgrades tune for reliability and cost and troubleshoot cluster and workload issues. Keep our databases and messaging layer healthy and performant including PostgreSQL on RDS/Aurora and our message broker. Diagnose degraded performance across data messaging and network paths. Define and manage infrastructure as code so every change is repeatable and reviewable. We build with AWS CDK in JavaScript/TypeScript you will extend the existing stacks and bring more of the environment under code over time. Own the pipelines engineers rely on primarily in GitHub Actions. Find and remove bottlenecks that slow engineering down whether slow deploys flaky pipelines or scaling chokepoints and build tooling engineers actually trust. Own how tracker data moves from equipment in the field through cellular tunnels and our AWS networking into the platform. Ensure pathways are reliable secure and observable. Monitor and analyze AWS spend identify savings opportunities and bring clear recommendations and trade-offs to engineering leadership on a regular cadence. Document the systems you own and distribute that knowledge across the team so the function never depends on one person. Qualifications ➡ 5+ years in platform infrastructure DevOps or SRE roles including recent experience as a senior individual contributor who has owned production systems end to end. Substantial hands-on experience running production infrastructure on AWS. Hands-on production experience operating container-orchestrated workloads deploying scaling upgrading and troubleshooting them. Experience operating managed relational databases in production including diagnosing and resolving performance problems. A solid grasp of VPCs subnets routing and DNS and how traffic actually flows between systems. Proficiency writing infrastructure as code and the automation around it. You write your infrastructure rather than click it. Experience with AWS CDK in JavaScript/TypeScript GitHub Actions distributed messaging caching or search is preferred. A proven ability to ramp quickly on unfamiliar systems and reach a working understanding without step-by-step direction. Genuine curiosity about how systems work down to the underlying mechanics rather than treating them as black boxes. A strong sense of ownership you understand improve and stand behind the systems in your care. Communicates risks decisions and progress proactively and can make technical and cost trade-offs clear to people who are not infrastructure experts. Documents while building and shares knowledge so no single person including you becomes a point of failure. Sound judgment about change safety moves quickly on work that is safe and reversible and vets larger or riskier changes before making them. A bachelor’s degree in a relevant field or equivalent hands-on experience is required. What you need to know ➡ Full-time opportunity. Location Fully remote - nationwide. Travel is required 8-10%. Opportunities for growth and personal development within a highly dynamic team. Robust low-cost benefit packages offered. Benefit coverage begins on the first date of employment. Paid Time Off and Volunteer Time Off offered. 401k match. Dependent Care offered. Employee referral bonuses. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote Nationwide
Why Tenna? We take pride that our roots are in the construction industry. With this experience and knowledge we have built a platform that revolutionizes construction equipment fleet operations. We provide innovative solutions to customers looking for competitive ways to better manage and track their assets such as heavy and light equipment large fleets tools and materials. At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality-obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets on one comprehensive platform anytime anywhere. Position Description Tenna seeks a Software Team Lead to enhance our connected equipment solution. In this role you'll lead a skilled feature-driven development team actively contribute to our collaborative development process and influence the future of connected equipment through innovative code design and implementation. With a passion for IoT you'll delve into innovative possibilities and embrace the latest technologies. If you are excited to mentor and inspire a team design cutting-edge solutions and solve complex challenges - Apply now! ➡ Your Responsibilities ➡ Leads and provides technical mentorship and direction to a small team of software engineers. Conducts pull request reviews to ensure security stability performance and readability. Actively manages the development process for the team scoping and defining work regardless of perceived ambiguity or degree of clarity. Writes lots of bug-free efficient scalable and reusable code. Designs and develops components and features with performance and scalability in mind. Builds APIs and web applications that can handle complex data efficiently. Unit tests and takes responsibility for the quality of your own code and the code of your team. Decomposes monolithic applications into more modern microservices. Provides input on our architecture databases and APIs. Consults with product managers to define scope and plan new features. Works with QA to ensure that cohesive quality usable solutions are produced. Tests evaluates and recommends technologies to improve our overall solutions. Is a key participant in our agile development process. Produces excellent documentation. Qualifications ➡ 12+ years of professional development experience. 2+ years’ experience successfully providing technical direction to engineers. Bachelor of Science in Computer Science required or equivalent experience. Intimately familiar with the fundamentals of computer science and software architecture. Substantial experience with React.js JavaScript and HTML/CSS. Substantial experience with web development in at least one of Java C or Python. Substantial experience with SQL experience with NoSQL is a plus. Experience with Node.js especially in microservices is highly preferred. Experience with containerized application deployments especially using Docker is highly preferred. Experience with large-scale data systems is highly preferred. Has a passion for decomposing monolithic applications into more modern microservices. Experience with message queueing architectures especially RabbitMQ is preferred. Experience with Amazon Web Services especially EC2 S3 VPC Elasticsearch and Kinesis. Any IoT experience is a huge plus. Can create designs and build an application from requirements and discuss with product and engineering stake holders. Experience executing products features or enhancements utilizing the full development lifecycle. Experience supporting production products. Benefits Perks & Additional Information ➡ Full-time opportunity. Location Remote - nationwide. Travel is required 8 - 10%. Opportunities for growth and personal development within a highly dynamic team. Robust low-cost benefit packages offered. Benefit coverage begins on the first date of employment. Paid Time Off and Volunteer Time Off offered. 401k match. Dependent Care offered. Employee referral bonuses. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote Nationwide
Why Tenna? We take pride in the fact that our roots are in the construction industry. With this experience and knowledge we have built a platform that revolutionizes construction equipment fleet operations. We provide innovative solutions to customers looking for competitive ways to better manage and track their assets such as heavy and light equipment large fleets tools and materials. At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality-obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets on one comprehensive platform anytime anywhere. Position Description Tenna is seeking a dedicated Installation Technician to join our Field Services Team. In this role you will install Tenna product trackers on mid-sized vehicles and heavy equipment troubleshoot technical issues and consult with customers on installations as needed. You will also train Tenna customers on best practices for hardware installation and the proper use of Tenna products. The ideal candidate will be detail-oriented with a background in heavy-duty construction or automotive equipment and able to work effectively with minimal supervision. Strong communication skills and the ability to build positive relationships with Tenna’s customers are essential for success in this role. Interested? Apply now! ➡ Your Responsibilities ➡ Install Tenna product trackers on mid-sized vehicles and heavy equipment. Test trackers and equipment after installations to ensure performance and compliance with specifications. Test equipment for fault tolerance and determine required repairs. Train Tenna customers on best practices for hardware installation and proper use of Tenna products. Effectively troubleshoot diagnose and repair issues associated with Tenna’s equipment and systems. Ensure installations are completed according to Tenna’s policies and procedures. Maintain a high degree of knowledge on the use of the Tenna Asset Management System and its associated products. Collaborate with the Customer Success team to ensure customer satisfaction and effective service delivery. Receive and respond quickly to all telephone and email inquiries related to product installation sales or management team queries. Proactively anticipate equipment needs set priorities and meet assigned tasks. Work safely and efficiently at all times. Process expenses and daily timekeeping in a timely manner. Write effective daily notes to document your work. Qualifications ➡ 3+ years’ experience as an automotive mechanic or heavy-duty equipment mechanic required 3+ years’ experience performing skilled automotive work including inspections diagnosis and maintenance on special equipment required. A high school diploma/GED or equivalent work experience is required. Electrical experience is a plus. Excellent verbal communication skills are required. Strong attention to detail. Diligence and organization in managing information. Self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude. Ability to meet physical demands including bending stooping climbing twisting and lifting up to 50 pounds. Ability to write comprehensive daily notes. Basic computer skills such as Microsoft Office Word etc. are required. Work requires regular exposure to construction site environments outdoor elements and a variety of climates including high and low temperatures with frequent travel required. Basic computer skills such as Microsoft Office Word etc. are required. Benefits Perks & Additional Information ➡ Full-time opportunity. Location Remote. Travel is required 95%. Opportunities for growth and personal development within a highly dynamic team. Robust low-cost benefit packages offered. Benefit coverage begins on the first date of employment. Paid Time Off and Volunteer Time Off offered. Dependent Care offered. 401k match. Employee referral bonuses. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote Nationwide
Position Description Tenna is searching for Sales Development Representatives to work closely with our Enterprise Sales Team. Sales Development Representatives play a vital role in advancing the value and excitement behind our technology solutions by serving as the initial touchpoint with potential clients booking demos and building our sales pipeline. If you are passionate about building a career in construction and software have the drive to excel on a high-performing team and enjoy working in a collaborative environment we are looking for you. Why Tenna? At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality-obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime anywhere on one comprehensive platform. Apply now! ➡ Responsibilities ➡ Initiates communications with new business prospects via phone and/or email Successfully conveys the company’s value proposition to new business prospects via phone and schedules virtual product demonstrations for Sales Reps in accordance with the prospect’s availability Facilitates smooth warm transfers of quality opportunities to Sales Reps and schedules other appointments when appropriate Conducts thorough targeted searches and queries to research qualify and generate sales leads that align with the company’s Ideal Customer Profile (ICP) Creates and uses Account Based Marketing (ABM) campaigns to cultivate and build relationships with prospects Qualifies leads generated from marketing campaigns and strategic outreach Vets inbound communications from potential clients Quickly identifies a company’s “pain points” and use case to assess potential fit Demonstrates a firm understanding of the prospect. Knows the prospective customer’s requirements goals and concerns Understands the product inside and out. Can clearly and concisely articulate the value of the product to prospective customers Prioritizes deadlines to effectively meet Marketing and Sales Team goals Maintains accuracy and cleanliness of CRM system according to team best practices Job Requirements ➡ 2+ years’ experience selling software to the construction or related industries 2+ years’ experience developing leads from Account Based Marketing (ABM) campaigns and meeting sales quotas Bachelor’s Degree in Marketing Communications or other business-related majors strongly preferred Experience using Sales Force and HubSpot is strongly preferred Excellent written and verbal communication skills Excellent organizational skills particularly around managing information Interest in a career in lead generation business development and client growth Self-motivated and adaptable with a strong service orientation and “do what it takes” attitude Willingness to roll up your sleeves and do whatever is necessary Deadline driven with a high sense of urgency. Is a hard worker. Diligent thorough and detail oriented Passion for working in a high-growth entrepreneurial environment with the ability to demonstrate personal commitment and drive to set and exceed high standards Benefits Perks & Additional Information ➡ Full-time opportunity. Location Fully remote - nationwide. Travel is required up to 10%. Opportunities for growth and personal development within a highly dynamic team. Compensation includes base salary plus competitive uncapped commission plan. Robust low-cost benefit packages offered. Benefit coverage begins on the first date of employment. Paid Time Off and Volunteer Time Off offered. 401k match. Dependent Care offered. Employee referral bonuses. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote Southern California
Position Description Tenna is searching for a highly motivated and ambitious Regional Account Executive based in Southern California. As a Regional Account Executive you will work within the Sales Team focused on hunting selling and closing new customers that fit Tenna’s defined target profile. Regional Account Executives actively and aggressively hunt new business while facilitating all aspects of the sales cycle (prospecting leading product demonstrations negotiations etc.). If the idea of being responsible for all new business acquisitions in a defined geographic territory excites you – this might be the perfect role for you. Why Tenna? At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality-obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets on one comprehensive platform anytime anywhere. Apply now! Important – We are only considering candidates who live in or are willing to relocate to Southern California (Orange San Diego San Bernardino Riverside Imperial and Inyo counties) ➡ Your Responsibilities ➡ Owns the acquisition of and closes new business for specific assigned geographic territories and/or states. Confidently sells to C-level executives VPs and Field-Based Employees. Adjusts talking points and strategies depending on the persona. Reports to and collaborates with sales leadership and supporting sales teams to align new business acquisition strategies and pipeline. Utilizes and understands the “zippered” approach to sales and uses it appropriately. Actively and aggressively prospects potential new customers. Follows up on touchpoints in a strategic and diligent manner. Initiates and cultivates relationships with prospective customers via phone email attending tradeshows industry-specific events and conferences. Successfully creates and executes an outreach micro-strategy for each potential new customer. Strategically plans the cadence of and tracks the number of touch points for each prospect. Leads in-person or virtual product demonstrations with prospective customers. Drafts proposals quotes and contracts in accordance with Tenna’s procedures. Negotiates contracts and closes deals by developing a thoughtful micro-strategy for each prospect. Creates outbound email communications using CRM software and analyzes results. Consistently delivers revenue growth that meets or exceeds quarterly business plans and forecasts. Effectively leverages cross-functional internal resources to close new business. Understands strategic selling remains focused and sticks with Tenna’s sales strategy. Understands the product and prospective customer inside and out. Can clearly and concisely articulate the value of the product to prospective customers. Uses travel often as a strategic method for prospecting networking and selling. Travels to and meets with prospective customers onsite to advance the sales process. Stays abreast of all industry-specific trends and market-related shifts by participating in associations attending webinars events etc. Qualifications ➡ 3+ years’ experience selling enterprise software to construction or related industries. Demonstrated success in Enterprise SaaS sales. 7+ years’ experience successfully facilitating all aspects of the sales cycle with a specific focus on initiating and cultivating relationships with prospects contract negotiation and closing. 7+ years’ experience conducting targeted searches and queries to fully research qualify and convert qualified sales leads. Strong experience selling to and speaking with C-level Executives VPs and Field-Based Employees. Strong experience in quota-carrying roles delivering consistent revenue growth that meets or exceeds quarterly business plans and forecasts is required. Strong experience travelling often as a strategic method to prospect network and sell - up to 70%. Bachelor’s Degree in Marketing Communications or other business-related majors is strongly preferred. Experience using Salesforce and HubSpot is strongly preferred. Experience leading virtual and in-person product demonstrations via WebEx Zoom etc. Must possess excellent verbal communication skills specifically around negotiations public speaking and presentations. Understands prospective customers’ needs within a complex buying organization. Strong negotiation skills. Knows how and when to ask for the order. Deadline-driven and detail-oriented. Benefits Perks & Additional Information ➡ Opportunities for growth and personal development within a highly dynamic team. Location Remote. Candidate must reside in or be willing to relocate to Southern CA (Orange San Diego San Bernardino Riverside Imperial and Inyo counties) Travel is required up to 70% (within California) Compensation includes base salary plus commission plan. Robust low-cost benefit packages offered. Benefit coverage begins on the first date of employment. Paid Time Off and Volunteer Time Off offered. 401k match. Dependent Care offered. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote Nationwide
Position Description Tenna is searching for an Insurance Partnerships Manager to lead the development and ongoing management of high-impact relationships across the insurance and risk management ecosystem. This dynamic role sits at the intersection of construction technology and insurance innovation where you’ll shape how Tenna partners with carriers captives brokers MGAs and risk advisors to reduce jobsite risk claims and drive operational insight. You’ll be responsible for cultivating strategic partnerships that directly fuel revenue growth product expansion and customer value while delivering joint programs data integrations and go-to-market initiatives alongside industry leaders. Ideal candidates are confident in executive conversations and public forums but equally adept at rolling up their sleeves to execute and scale. If you have a solid background in insurance a passion for partnerships and experience in or exposure to the construction industry this is a high-visibility opportunity to make a meaningful impact. Sounds interesting? This might be the role for you. Why Tenna? At Tenna we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down the top five qualities that define the Tenna Team are quality obsessed gritty continuous learners collaborative problem solvers and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime anywhere on one comprehensive platform. Apply now! ➡ Responsibilities ➡ Build lead and drive the acquisition and successful management of strategic partnerships with insurance companies captives MGAs brokers and risk advisors. Maintain and nurture existing partner relationships ensuring compliance with contractual requirements monitoring performance and addressing any ongoing needs or adjustments to ensure continued success. Ensure Tenna’s customers are meeting their obligations (e.g. providing necessary data documents and information) and that insurance companies are receiving the required inputs from Tenna such as system access and data sharing. Structure and execute referral integration co-marketing and data-sharing agreements. Actively support the Sales Team during deal cycles by joining key meetings helping navigate complex needs offering guidance and removing internal roadblocks. Serve as the primary liaison for all insurance-related partner opportunities and strategic initiatives. Collaborate on insurance incentive programs such as telematics-based discounts or usage-based models. Represent Tenna as a speaker panelist or moderator at industry conferences partner engagements sales forums and association-related events. Lead educational initiatives for brokers underwriters and policyholders to drive awareness and adoption. Create and publish thought leadership content including whitepapers blog posts and case studies. Cultivate relationships with insurtech accelerators innovation hubs and industry groups. Align with Sales and Marketing to develop joint campaigns and go-to-market strategies. Host or co-host webinars roundtables and partner demos to support engagement and lead generation. Track and report on partner marketing activities and their contribution to pipeline and revenue. Develop scalable onboarding and enablement processes for insurance partners. Train partner teams on Tenna’s platform value proposition and customer use cases. Maintain CRM data accuracy and track partner-related opportunities and performance metrics. Collaborate with internal teams including Sales Customer Success Product and Data to deliver joint value and support insurance-specific use cases. Contribute to insurance-related product development including integration design and reporting dashboards. Support the development of future insurance-aligned innovations such as UBI or embedded solutions. Define and monitor KPIs for partnership health influence on pipeline and ROI. Continuously optimize partnership strategy based on performance data and market evolution. Job Requirements ➡ 7+ years of experience in enterprise or B2B sales business development or partnership leadership roles preferably in SaaS Proven experience selling or enabling solutions in complex sales cycles involving multiple stakeholders. 3+ years of experience in the insurance or risk management sector (e.g. carrier broker MGA or insurtech). Direct experience in construction construction technology equipment management or related industries Demonstrated ability to build and manage strategic relationships close partnership agreements and drive measurable results. Track record of success in public speaking representing brands at industry events and delivering compelling presentations. Bachelor’s degree is strongly preferred or equivalent Strong project management and operational execution skills with the ability to manage multiple moving pieces across teams and time zones. Strong experience with Salesforce HubSpot and Microsoft Office. Experience with partner enablement or CRM automation tools is a plus. Demonstrated desire to work collaboratively with internal and external stakeholders Proactive attitude and ability to take ownership of tasks and projects Benefits Perks & Additional Information ➡ Full-time opportunity. Location Remote – United States. Travel is required up to 50%. Competitive compensation packages are offered. Opportunities for growth and personal development within a highly dynamic team. Robust low-cost benefit packages are offered. Benefit coverage begins on the first date of employment. Paid Time Off and Volunteer Time Off are offered. Dependent Care offered. 401k match. Employee referral bonuses. ➡ As an Equal Opportunity Employer Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation authenticity and excellence across all parts of our company and are committed to providing employees with a work environment free of discrimination and harassment.
Remote United States / Atlanta, GA / Virginia Beach, VA / Dallas, TX / Cleveland, OH / Houston, TX / Indianapolis, IN / Lakeland, FL / Tucson, AZ / Orlando, FL / Louisville, KY / Lexington, KY / Fayetteville, NC / El Paso, TX / Akron, OH
VIPdesk Connect is a certified B-Corp women-owned corporation and Best Workplace winner committed to team member happiness. At VIPdesk Connect we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. The Technical Customer Service Representative is responsible for providing an authentic world-class customer experience for our clients’ customers via phone email and chat with the phone as the primary focus and channel. The Technical Customer Service Representative is dedicated to providing customer care and technical support for a company focused on parenting and infant wellbeing. This includes providing services on their intelligent products and applications on iOS and Android platforms providing information on products and offerings processing purchase requests sharing relevant policies and managing escalated issues to resolution. They utilize a variety of resources tools and information to navigate customer accounts research and review policies courteously and professionally. This position requires an empathetic action-oriented and flexible problem-solver to provide an elevated and personalized customer service experience that supports and reinforces brand standards—always with a focus on providing best-in-class customer service. This is a remote work-at-home position. ➡ What You’ll Do ➡ Handle customer requests and interactions on behalf of VIPdesk Connect clients via phone chat and email with phone as the primary focus and channelWith a high level of expertise positive energy and a can-do spirit represent a diverse lineup of products and brands committed to customer service excellenceCreate positive customer touchpoints via phone chat e-mail and SMS using a friendly respectful and professional tone while exhibiting genuine empathyUtilize critical thinking skills to analyze information provide accurate troubleshooting of product and related support diagnose and resolve issues following best practices and guidelinesAssist with device installation app setup and configurationConducts initial troubleshooting and technical assistance to customers resolving basic technical issues including network connectivity and device configuration and escalating complex problems to higher support levels when necessaryAttend training and meetings as required to stay up to date with new information about the brand products services processes and policiesMeet performance metrics including Customer satisfaction (CSAT) average handle time quality productivity etc.Demonstrate social responsibility through ethical practices showing awareness and respect for others and their differences and supporting initiatives to promote diversity and inclusion in the workplace. What You’ll Need ➡ 1+ years of demonstrated experience and success in customer serviceHigh School diploma or equivalentTechnical proficiency in problem-solving and troubleshooting has working knowledge of desktop platforms and mobile devices and has the with the ability to learn new technology quicklyEffective communication skills both written and verbal with the ability to adjust style to customer demographicsPolite friendly and courteous demeanor when engaged with customers via phone email SMS or chat.Responds positively to change accepting of coaching and feedback embracing and using new learning to accomplish complex or difficult challengesDetail-oriented with a focus on quality and accuracy and has a strong sense of urgency to meet goalsAble to accurately document customer interaction details with limited errorsA home-office environment that is ergonomically sound and conducive to taking customer calls internet connection USB wired headset DUAL monitors router modem webcam and a computer system that meets VIPdesk Connect policies and maintenance requirements including system upgrades as applicable which may change over timeCurrently reside in AR AZ FL GA IN KY MD NC NM NV OH SC TN TX UT VA or WI Preferred Qualification ➡ Experience in a virtual contact center environmentExperience with troubleshooting apps on both iOS and Android platforms preferred ➡ Who We Are At VIPdesk Connect we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers human to human. We believe in creating a supportive workplace where we listen to one another feel comfortable sharing ideas and work together to achieve our goals. Our positive energy leads to team member innovation creativity and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering cultivating and preserving a culture of diversity equity and inclusion. Our individual differences life experiences knowledge inventiveness innovation self-expression unique capabilities and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions ensuring equal employment opportunities for all qualified individuals without regard to age color disability ethnicity family or marital status gender identity or expression language national origin physical and mental ability political affiliation race religion sexual orientation socio-economic status veteran status and other characteristics that make our employees unique. VIPdesk Connect Inc. is proud to be an equal opportunity employer M/F/D/V
Remote
We were tired of hearing that healthcare is broken so we decided to do something about it. At Nomi Health we believe the care itself isn’t broken — it’s the business of healthcare that gets in the way. Every year more than $1 trillion is wasted on paperwork delays and middle layers that drive up costs and keep people from the care they need. We’re rebuilding the system so it works the way it should clear prices you can trust faster payments that keep providers focused on patients and data that helps employers make better decisions. Our work has already touched more than 30 million lives — from local communities in Michigan to some of the largest companies in the country. ➡ What You'll Do ➡ Market solution design. Partner with network go-to-market and sales teams to define and scope what Nomi can realistically deliver in each new market before it's sold including provider coverage TPA capability and integration sequencing. Partner and TPA data exchange. Write the integration requirements between Nomi and every partner in the claim lifecycle — inbound claims priced output remittance eligibility file cadence SLAs and reconciliation — specific enough that an engineer on either side can build to it. Network configuration and pricing. Own the path from a signed rate sheet to a correctly priced claim ingestion normalization versioning effective dating validation and audit. Set the testing and release bar for anything that touches pricing. Provider data adequacy and directory. Own the provider data model and hierarchy — sponsor tax ID billing NPI service location — and make network adequacy and directory accuracy measurable rather than asserted. New segments and group types. Evaluate new group types and segments as they come up be willing to recommend against ones that don't fit and defend that recommendation to sales. The payments interface. Recognize when a network change has payment-side consequences and get ahead of it with the financial services and payments teams before it ships. What We're Looking For ➡ Reimbursement fluency. You understand the difference between billed allowed and paid and you've worked hands-on with real fee schedules and rate methodologies percent-of-Medicare per diem case rate DRG percent-of-charge. Domain background. You've built this expertise at a health plan a TPA a repricing or payment-integrity vendor a reference-based-pricing administrator a provider revenue-cycle organization or a network contracting organization. Data exchange experience. You're comfortable with 837 835 and eligibility file exchange and you've written integration requirements that another team was able to build from successfully. Commercial confidence. You're comfortable representing Nomi directly in front of a broker a TPA executive or a health system and making commitments you can stand behind. A self-directed approach. You're comfortable defining your own priorities and figuring out what matters most rather than working off a pre-built roadmap. Enough technical fluency to be credible. You can read a data model write SQL against it and give an engineer clear enough direction that they're not left guessing. You won't be writing production code yourself. Strong written communication. Requirements documents are a core part of this role so your writing should be clear specific and easy for others to build from. Preferred Experiences ➡ Experience in self-funded employer health TPA administration direct contracting reference-based pricing or captives. You've run a platform migration or a vendor claims-system implementation and lived through the reporting gap that follows. Founder or early-operator background or a track record of using automation and AI to replace manual operational work. ➡ Nomi Health delivers disruptive healthcare solutions in partnership with like-minded employers public sector organizations advisors (brokers/consultants) and payers/TPAs. We’re a team of 300+ people who show up every day with the same mindset don’t settle for “that’s just how it is.” Real change happens when you challenge the system cut through the excuses and build something better together.
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Through passion and deep industry expertise MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions innovation and industry intelligence help manufacturers gain visibility improve profitability and achieve a competitive edge. Established in 2002 MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain Analytics on Azure Data Warehouse Migration and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.Title Dynamics 365 Sr Consultant – Supply Chain Location Virtual home-based office DescriptionThe Dynamics 365 Finance and Operations (ERP) Senior Consultant is responsible for consulting on Dynamics 365 ERP engagements including implementation upgrade and/or extension of existing applications. The Senior Consultant is responsible for hands-on configuration of Dynamics 365 ERP Trade and Logistics modules as well as for assisting clients in the implementation and support of Dynamics 365 ERP solutions. They will be involved in improving operational metrics business case development and performance measurement. They will provide functional knowledge and manage client relationships within context of individual role. Position requires up to 50% travel. ➡ Responsibilities ➡ Customer SatisfactionFacilitate the implementation and support of Dynamics 365 Supply Chain Management modules including but not limited to Procurement & Sourcing Sales & Marketing & Inventory Management.Conduct in-depth discussion with clients to understand their warehouse management processes identify pain points and gather detailed business requirements.Design and document functional specifications for warehouse operations within Dynamics 365 Supply Chain Management including picking packing shipping receiving put-away and inventory counting.Configure and customize Dynamics 365 warehouse management module based on the defined requirements including setting up warehouse locations reservation hierarchy wave work location directives mobile device and labels.Plan and execute data migration strategies to transfer existing warehouse data into the Dynamics 365 system.Develop and execute functional test cases to ensure the warehouse solution meets business needs and performs as expected.Provide comprehensive training to business process owners on the warehouse management functionalities within Dynamics 365 including system navigation configuration process and key features.Assist clients with their Dynamics 365 operation including go-live activities troubleshooting issues and providing post-implementation support.Collaborate with customers to understand their business requirements and conduct gap analysisProduce Functional Design Documents when extensions are necessaryCommunicate effectively in all mediums and to all levels internally and externallySuccessful implementation of practical business solutions using industry best practices as the Supply Chain lead on a projectLead successful modeling and process area showcase sessionsEnsure success of projects by coaching or mentoring junior consultants Qualifications ➡ Minimum of 5 years Dynamics 365 (AX) Supply Chain Management experience or equivalent industry workMinimum of 2 full years staffed on Dynamics 365 (AX) implementations Certification in Dynamics 365 Supply Chain Management (MB-330) or attainment of certification within first 90 days of employment.Working knowledge of industry specific best practicesStrong customer relationship skillsExcellent communication planning and organization skillsAbility to establish priorities and work independentlyAbility to travel up to 50%Bachelor’s Degree in Supply Chain Management or related field or equivalent combination of education and experience Fluent in EnglishValid Driver’s License Desired Qualifications ➡ Experience with Microsoft Dynamics AX2009 or AX2012 a plusExposure to Advanced Warehousing finance or production D365 modulesComfortable presenting via Microsoft Teams/Zoom/WebExAzure DevOps & Microsoft Dynamics Lifecycle Services experience ➡ Why work for MCA Connect?Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package· Work/Life Balance with Unlimited Paid Time Off (UPTO)· 401k Plan with Company Matching Contribution· Monthly Stipend for Home Office Expenses· Subsidized Medical Dental and Vision Coverage· Health Savings and Flexible Spending Accounts· Company Paid Life and Disability Insurance· Training Certification and Continuing Education SupportMCA Connect offers limitless opportunities for personal and professional growth in a stimulating challenging and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing marketing and selling products designed to deliver value for mid-market and enterprise-size manufacturing distribution and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices proven methodologies and ongoing industry expertise to our clients.MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race religion color creed national origin sex age sexual/gender orientation status as a protected disabled or Vietnam Era Veteran disability or any other legally protected status. We firmly believe our differences make us stronger!