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Director, Communications, Operations and Customer Service
Avantor

Remote Ireland

The Opportunity VWR part of Avantor is recruiting for a Senior Director Communications Operations and Customer Service to be responsible for developing and executing a comprehensive communications strategy that advances business priorities across Avantor's global Operations and Customer Service organizations. This role serves as a strategic advisor to executive leadership and leads communications initiatives that strengthen associate engagement support business transformation enhance customer confidence and protect the company's reputation. Operations and Customer Service play a critical role in delivering exceptional customer experiences through safe reliable high-quality manufacturing distribution supply chain and service operations. As these organizations continue to evolve effective communication is essential to driving alignment engagement and organizational performance. The Senior Director will partner closely with executive leaders including the Chief Operating Officer and Customer Service leadership to deliver integrated communications strategies spanning internal communications executive communications change management issues management crisis preparedness and external storytelling. The role will collaborate extensively with Communications colleagues Human Resources Legal Investor Relations Commercial leaders and regional stakeholders to ensure consistent messaging and execution globally. This highly visible leadership role reports directly to the Vice President Enterprise Communications and serves as a trusted member of the Operations leadership community. Key Responsibilities Operations Communications Strategic Communications Leadership Develop and lead a global communications strategy supporting Operations and Customer Service priorities aligned with enterprise objectives and business strategy. Serve as the primary communications advisor to Operations and Customer Service executive leadership providing counsel on organizational priorities business transformation reputation management employee engagement and stakeholder communications. Build integrated communications plans that align enterprise messaging with regional and functional business needs. Partner with leadership teams to translate complex business strategies into compelling narratives that motivate action and drive understanding. Operations & Customer Service Communications Lead communications supporting manufacturing distribution supply chain logistics quality procurement and customer service functions globally. Develop communication frameworks and resources that enable Customer Service leaders and teams to effectively engage stakeholders through scalable self-service communication approaches. Support initiatives that improve customer experience and strengthen alignment between operational performance and customer expectations. Collaborate with site leaders and regional stakeholders to ensure effective communication with both frontline and office-based associates. Advise on communications related to operational initiatives site activities business continuity events and transformation programs. Executive Communications & Thought Leadership Provide strategic executive communications support for Operations leadership including speechwriting presentations leadership messages town halls and organizational updates. Lead the COO's communications and thought leadership strategy including internal visibility and external positioning opportunities. Develop and govern executive social media strategies that amplify leadership perspectives operational excellence company achievements and brand storytelling. Partner with Corporate Communications to identify opportunities for earned media speaking engagements and external visibility. Change Communications & Associate Engagement Lead communications support for large-scale transformation initiatives across Operations and Customer Service. Partner closely with change management human resources and business leaders to ensure clear coordinated and effective organizational change communications. Develop engagement strategies that connect associates to business priorities reinforce company culture and strengthen organizational trust. Ensure communications effectively reach diverse employee populations including manufacturing distribution and frontline teams. Issues & Crisis Communications Own communications preparedness and response strategies for operational issues business disruptions and site-related incidents. Develop proactive and reactive crisis communications plans tools and training programs. Advise leadership on communications related to operational risk reputation management customer-impacting events and business continuity situations. Coordinate with Legal Regulatory Quality EHS and Communications teams to ensure effective response during sensitive situations. Measurement Governance & Continuous Improvement Establish communications objectives metrics and reporting mechanisms to measure effectiveness and demonstrate business impact. Analyze audience insights and communication performance data to continuously improve programs and channels. Stay informed of emerging communications trends digital innovations and industry best practices. Ensure governance and consistency across communications activities while enabling flexibility for regional and functional needs. Qualifications Education Bachelor's degree in Communications Journalism Public Relations Marketing Business or a related field required. Experience 15+ years of progressive communications experience across corporate agency or consulting environments. Demonstrated success developing and leading enterprise-wide communications strategies for complex global organizations. Significant experience supporting senior executives and advising leadership teams on high-impact business issues. Strong experience across multiple communications disciplines including internal communications executive communications change communications media relations social media and crisis management. Experience supporting operations manufacturing supply chain customer service industrial healthcare life sciences or similarly complex business functions preferred. Proven success operating in highly matrixed global organizations. Experience leading organizational transformation and change communications initiatives. Knowledge Skills and Abilities - Strategic communications expertise with exceptional business acumen. Outstanding writing editing storytelling and presentation skills. Ability to influence and advise senior executives on sensitive and complex business issues. Executive presence and strong interpersonal effectiveness. Demonstrated experience navigating ambiguity organizational change and fast-paced business environments. Strong issues management and crisis communications capabilities. Ability to build trusted relationships across functions regions and levels of leadership. Experience measuring communications effectiveness and translating insights into action. Highly collaborative proactive and solutions-oriented leadership style. Strong project management and organizational capabilities with the ability to manage multiple priorities simultaneously. Digitally fluent with expertise across social digital and emerging communications platforms. Commitment to continuous improvement innovation and communications excellence. Travel Domestic and international travel up to 15%. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law. If you need a reasonable accommodation for any part of the employment process please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Privacy Policy We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

New 12 min(s). ago 🔥 View
Sr. Staff Platform Operations Engineer
Cloudera

Remote Ireland

Business Area Seniority Level Mid-Senior levelJob Description At Cloudera we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community Cloudera advances digital transformation for the world’s largest enterprises. The Cloudera IT team is looking for a talented motivated and passionate Sr. Staff Platform Operations Engineer to join our Technical Operations organization. In this role you will help design and run the internal platform that our engineers and business teams rely on every day owning the deployment reliability and automated management of our Linux-based infrastructure and core IT services across on‑premise and cloud. As a technical leader and subject matter expert you’ll combine deep Linux systems experience with infrastructure-as-code automation and security-first thinking to build a highly available compliant and scalable foundation for the company. As a Sr. Staff Platform Operations Engineer you will Architect deploy and provide senior-level operational support for our on-premise and cloud-based Linux infrastructure and core IT services (e.g. virtualization baremetal storage DNS) ensuring high availability and reliability. Develop maintain and champion our Infrastructure-as-Code (IaC) and automation frameworks using tools like Terraform Ansible and Foreman/MaaS to manage and deploy platform services. Implement and automate system-level security best practices including patching hardening and configuration management ensuring compliance and resilience from the ground up. Build and automate deployment pipelines for IT infrastructure services (e.g. system images configuration platform services) using tools like GitHub/Git Ansible and scripting tools. Serve as a technical Subject Matter Expert (SME) working with IT Systems CloudOps Security and Engineering teams to design and implement robust scalable and optimal solutions. Participate in a shared on-call rotation to support mission-critical IT services (with clear documentation and runbooks provided). Create and maintain accurate documentation for automation operational audits and compliance. Design implement and administer enterprise storage platforms including Dell PowerStore and Pure Storage arrays ensuring capacity performance data protection and high availability for critical workloads. Mentor junior team members. We are excited if you have (Required Qualifications) Bachelor’s degree in Computer Science or 8+ years of equivalent experience in a large-scale enterprise environment. Deep expert-level Linux systems administration experience (e.g. Red Hat Rocky Ubuntu) and mastery of common Command Line Interface (CLI) tools and services. Strong hands-on skills with Python and shell scripting used for systems automation tooling and integration. Proven experience with Infrastructure-as-Code (e.g. Terraform Ansible) and version control (GitHub/Git). Solid experience managing hybrid infrastructure with deep expertise in on-premise environments (virtualization/OpenStack networking) and a strong understanding of core public cloud services (AWS/Azure/GCP) and containerized platforms (Kubernetes). Hands-on experience administering enterprise storage arrays ideally including Dell PowerStore and Pure Storage FlashArray (provisioning performance tuning upgrades and troubleshooting). A security-first mindset and experience designing building and operating secure automated infrastructure. Strong networking fundamentals (TCP/IP DNS DHCP routing firewalls) including public cloud equivalents. You may also have Certifications such as Red Hat (RHCE) Terraform or public cloud (AWS Azure GCP). Knowledge of enterprise security principles cryptography PKI and operational security practices. Experience operating in regulated/high-governance/compliance environments (e.g. FedRAMP PCI ISO27001 SOC2 etc.). Familiarity with monitoring and observability tools. Experience with containerization (Docker) and orchestration (Kubernetes). Project management experience. Previous experience mentoring junior team members. This role is not eligible for immigration sponsorship. What you can expect from us Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA LI-REMOTE LI-AC1

New 16 min(s). ago 🔥 View
SAP Delivery Manager
EPAM Systems

Remote Indonesia

We are seeking a SAP S/4HANA Delivery Manager to lead end-to-end transformation delivery across global teams. You will shape the program plan manage cross-functional streams and governance and keep execution on track from design through go-live. If you enjoy complex SAP delivery with real business impact this role is for you. Responsibilities Lead SAP S/4HANA transformation delivery across greenfield brownfield and selective data transition programs Own program governance milestones risks dependencies and delivery reporting across international stakeholders Coordinate end-to-end process streams including Lead to Cash Procure to Pay and Finance to Manage Partner with solution teams to align SAP Business Technology Platform (BTP) SAP Fiori and integration scope to business outcomes Drive delivery using SAP Activate ASAP and SAFe ways of working based on project needs Manage delivery tooling and documentation in Jira Confluence and SAP Cloud ALM (CALM) Enable process and transformation analysis using Signavio Transformation Suite and structured workshops Requirements Proven SAP delivery management background across SAP S/4HANA implementation or transformation programs Experience managing complex delivery across multiple workstreams locations and stakeholder groups Knowledge of SAP end-to-end business processes including Lead to Cash Procure to Pay and Finance to Manage Hands-on ability to run governance planning RAID management and executive-ready reporting Familiarity with SAP Activate and agile delivery approaches including SAFe (Scaled Agile Framework) Confidence using delivery tools such as Jira Confluence SAP Cloud ALM (CALM) and Signavio Transformation Suite Nice to have Exposure to RISE with SAP delivery models Working knowledge of ABAP Cloud RESTful ABAP Programming Model (RAP) SAP Cloud Application Programming Model (CAP) or SAP Build Experience delivering rollouts or multi-country templates

New 19 min(s). ago 🔥 View
Junior Facebook Ads Specialist
STerry

Remote Indonesia

Junior Facebook Ads Specialist - STERRY Limited Location Remote Job Type Full-time Join a dynamic growth marketing agency where precision meets creativity At STERRY we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance. About the Role We are looking for a Junior Facebook Ads Specialist to join our media buying team to work across multiple international markets. This is a fast-paced high-growth role for someone who is eager to learn takes ownership seriously communicates proactively and doesn't need to be chased for updates. You'll work closely with our media buying video editing graphic design and landing page teams to turn performance data into better creative ideas and experiments. You'll be involved in both running the ads and thinking about what we should test next. Key Responsibilities Manage and optimize Meta campaigns across assigned markets Monitor campaign and creative performance and identify what is working and what isn't Analyze winning and losing ads to understand why they perform differently Come up with new creative ideas angles hooks messaging and ways to improve existing winners Turn your findings into clear briefs for our video editors and graphic designers Test different creative concepts offers messages and landing pages Conduct market and competitor research to find new opportunities and ideas Work with the landing page team to make sure the ad and landing page tell a consistent story Review test results and recommend what to scale stop or test next Keep track of experiments and learnings so the team can build on previous results Work closely with other team members to make sure ideas move from insight creative test learning Take ownership of your work and proactively raise problems opportunities and ideas What We’re Looking For We're looking for someone who is comfortable with Meta Ads but also has a strong interest in creative and consumer behavior. You don't need to know everything. We care more about how you think. Education Bachelor’s degree in Marketing Advertising Business Administration Communications or related field is a plus—but what truly matters is your attitude and ability to grow. Eagerness to learn is just as valued as experience. 1-3 years of hands-on Meta ad campaign experience preferred. Strong understanding of Meta Ads metrics and campaign performance Analytical thinker who can explain why an ad is working or underperforming Comfortable developing testing and iterating creative ideas Clear communicator who can turn insights into actionable feedback Proactive organized and able to manage multiple tests Strong Plus Experience working with DTC or e-commerce brands and cross-functional creative teams including video editors and designers with exposure to creative briefs hooks angles UGC concepts landing page testing/CRO and/or multiple international markets. We want someone who doesn't just wait for the next task. You should be curious enough to find the next opportunity yourself. Why Join STERRY? We’re a global fast-moving agency that’s obsessed with pushing creative and digital boundaries. You’ll work alongside a diverse and collaborative team and the support to help you grow. If you're ready to make an impact and grow your skills in a collaborative environment we encourage you to apply! tGovKBA6nh

New 20 min(s). ago 🔥 View
Facebook Ads Specialist
STerry

Remote Indonesia

Facebook Ads Specialist - STERRY Limited Location Remote Job Type Full-time Join a dynamic growth marketing agency where precision meets creativity At STERRY we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance. About the Role We are looking for a Facebook Ads Specialist to join our media buying team to work across multiple international markets. This is a fast-paced high-growth role for someone who is eager to learn takes ownership seriously communicates proactively and doesn't need to be chased for updates. You'll work closely with our media buying video editing graphic design and landing page teams to turn performance data into better creative ideas and experiments. You'll be involved in both running the ads and thinking about what we should test next. Key Responsibilities Manage and optimize Meta campaigns across assigned markets Monitor campaign and creative performance and identify what is working and what isn't Analyze winning and losing ads to understand why they perform differently Come up with new creative ideas angles hooks messaging and ways to improve existing winners Turn your findings into clear briefs for our video editors and graphic designers Test different creative concepts offers messages and landing pages Conduct market and competitor research to find new opportunities and ideas Work with the landing page team to make sure the ad and landing page tell a consistent story Review test results and recommend what to scale stop or test next Keep track of experiments and learnings so the team can build on previous results Work closely with other team members to make sure ideas move from insight creative test learning Take ownership of your work and proactively raise problems opportunities and ideas What We’re Looking For We're looking for someone who is comfortable with Meta Ads but also has a strong interest in creative and consumer behavior. You don't need to know everything. We care more about how you think. Education Bachelor’s degree in Marketing Advertising Business Administration Communications or related field is a plus—but what truly matters is your attitude and ability to grow. Eagerness to learn is just as valued as experience. 1-3 years of hands-on Meta ad campaign experience preferred. Strong understanding of Meta Ads metrics and campaign performance Analytical thinker who can explain why an ad is working or underperforming Comfortable developing testing and iterating creative ideas Clear communicator who can turn insights into actionable feedback Proactive organized and able to manage multiple tests Strong Plus Experience working with DTC or e-commerce brands and cross-functional creative teams including video editors and designers with exposure to creative briefs hooks angles UGC concepts landing page testing/CRO and/or multiple international markets. We want someone who doesn't just wait for the next task. You should be curious enough to find the next opportunity yourself. Why Join STERRY? We’re a global fast-moving agency that’s obsessed with pushing creative and digital boundaries. You’ll work alongside a diverse and collaborative team and the support to help you grow. If you're ready to make an impact and grow your skills in a collaborative environment we encourage you to apply! pDDMKV6W91

New 20 min(s). ago 🔥 View

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