Search 1,074 Temporary Remote Jobs

1,074 remote jobs

Former C-Suite Automotive Executive (CFO/COO) – Strategic Debt & Operational Due Diligence

Remote United Kingdom

"Former C-Suite Automotive Executive (CFO/COO) – Strategic Debt & Operational Due Diligence Summary Client Overview The client is an alternative investment manager seeking independent operational-level intelligence to support its due diligence on target acquisitions within the European automotive supplier and manufacturing sector. Recognizing that traditional static sell-side credit reports are insufficient for high-stakes underwriting they require ground-level validation from an experienced corporate leader to pressure-test target assumptions assess commercial contracts and evaluate realistic borrowing structures. Role Overview We are seeking a Former C-level Executive (CFO COO or Divisional Managing Director) with extensive operational experience inside Tier-1 or Tier-2 automotive supplier companies. This role is designed for an industry operator who has managed corporate balance sheets negotiated debt facilities and structured supply chain financing from the borrower’s perspective. This is not a role for a financial sector credit analyst. We need someone who has been on the factory floor led actual OEM contract negotiations and can immediately identify whether a target's pricing Capex and working capital projections are realistic in practice. Location Remote / European focus. Engagement Model Flexible project-based advisory mandate. Key Responsibilities The Senior C-Suite Advisor will work in close partnership with the investment team to bring operational reality to the transaction’s financial underwriting Pressure-Test Working Capital & Debt Assumptions Evaluate the target company's borrowing capacity inventory cycles and liquidity management based on real-world supplier treasury experience. Commercial Contract Evaluation Review major OEM and Tier-1 contracts to assess actual negotiation leverage margin structures inflation-pass-through clauses and tooling financing. Challenge Financial Projections Review the target's operating model to identify unrealistic pricing or margin assumptions (providing direct feedback like ""this is not how we negotiate these clauses"" or ""this margin is completely unrealistic given OEM pressure""). Validate Capital Expenditure (CapEx) Assess whether projected CapEx for production line setups automation or retooling is accurate and sufficient to support projected growth. On-the-Ground Risk Assessment Help the investment team avoid over-conservatism by identifying latent operational efficiencies supply chain optimizations or consolidation plays that standard financial analysts overlook. Essential Skills and Experience Former Automotive C-Suite Executive 15+ years of experience having served as a CFO COO or CEO within a Tier-1 or Tier-2 automotive supplier or manufacturer. Corporate Borrowing & Treasury Mastery Direct hands-on experience structuring corporate debt managing bank facilities navigating covenants and utilizing supply chain finance/factoring from the corporate operator side. Real-World Negotiation Experience Proven track record of personally leading major commercial negotiations with global OEMs and key suppliers. Operational Grounding Deep understanding of automotive production cycles supply chain bottlenecks and the true cost of manufacturing operations. Language Skills Professional working proficiency in English additional European languages are highly advantageous. Pay From £1000.00 per day Work Location Remote"

17 min(s). ago 🔥 View Details
Front End Software Engineer (6-Month Fixed Term)

Remote Ireland

About CENSUS CENSUS LABS is a cybersecurity engineering powerhouse specializing in building secure and resilient systems. Our work is research-driven and engineering-focused enabling us to deliver bespoke development and custom solutions at the intersection of cybersecurity and emerging technologies. By addressing complex product challenges we help our partners evolve their platforms across domains such as secure communications IoT AI-powered systems and enterprise applications. Learn more at census-labs.com. We are seeking a Front End Software Engineer to design and build production-grade user interfaces for next-generation cybersecurity and data-intensive platforms. This is a 6-month fixed-term position. You will work as part of a team alongside the client without being required to work on-site at the client's premises. The role is centered on translating design specifications into responsive high-quality web applications with emphasis on data-dense views interactive dashboards and workflows that make large and complex datasets understandable and actionable. As part of cross-functional teams you will work closely with product designers backend engineers and data engineers to deliver custom UIs from input designs (mockups and prototypes). Our projects operate across the spectrum of frontend engineering applied AI and cybersecurity where the interface is often the primary way users explore findings prioritize risk and drive decisions. As part of this role you will help shape products that are usable performant and visually polished. Key Responsibilities UI Development & Design Implementation Translate design specifications and prototypes (e.g. Figma) into pixel-accurate responsive web interfaces. Build reusable well-structured components and maintain a consistent design system across the product. Implement data-dense views such as inventories detail pages and interactive dashboards. Ensure cross-browser compatibility responsiveness and accessibility across the application. Data Visualization & Interaction Build interactive tables filters and visualizations for large structured and semi-structured datasets. Integrate charting and visualization libraries (such as ECharts D3 or Recharts) for analytics and reporting views. Apply techniques such as virtualization pagination and lazy loading to keep data-heavy views performant. Contribute to conversational and natural language query interfaces where AI-assisted features intersect with the UI. API Integration & State Management Integrate frontend applications with REST/GraphQL backends and streaming endpoints. Design predictable state management and data fetching caching and synchronization strategies. Handle loading error and empty states gracefully for a robust user experience. Quality & Performance Optimize rendering performance bundle size and load times across the application. Write unit integration and end-to-end tests for frontend components and user flows. Participate in code reviews and uphold maintainable well-documented frontend code. Collaboration & Delivery Work closely with designers to refine UX and close the loop between design and implementation. Translate requirements from product and engineering teams into robust frontend solutions. Contribute to PoCs demos and integration pilots and support knowledge transfer with internal and partner teams. Minimum Qualifications BSc/MSc in Computer Science Software Engineering or related field (or equivalent practical experience). 4+ years of experience in frontend or full-stack development with a strong focus on the frontend. Strong proficiency in JavaScript and TypeScript and modern HTML5 and CSS3. Hands-on experience with a modern component-based framework (React preferred Vue or Angular also considered). Proven experience translating design mockups and prototypes into production-quality interfaces. Solid understanding of responsive design cross-browser behavior and web accessibility. Experience integrating with REST or GraphQL APIs and managing application state. Familiarity with modern frontend build tooling and version control with Git. Strong problem-solving debugging and communication skills. Proficient in English and excellent communication skills. Preferred / Nice-to-Have Skills Experience building data-dense interfaces operational dashboards or analytics tooling. Familiarity with data visualization libraries (D3 ECharts Recharts) and large-table performance techniques. Experience with design systems and component libraries (e.g. Storybook). Exposure to BI / analytics platforms such as Superset including embedding or extending their UIs. Experience building chat or conversational UIs for AI / LLM-powered features. Knowledge of security concepts or experience working on cybersecurity products. Familiarity with containerization (Kubernetes) and CI/CD workflows. Experience with testing frameworks (Jest Playwright Cypress) and frontend observability.

7 hour(s) ago 🔥 View Details
Data Base Administrator (MS SQL)

Remote Ireland

Social Discovery Group (https//socialdiscoverygroup.com/) (SDG) is a group of social discovery companies. SDG solves the problems of loneliness isolation and disconnection - transforming virtual intimacy into the new normal. SDG's products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We're proud to be a two-time “Great Place to Work” winner (USA & Japan 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs 2025). We are looking for a Database Administrator (MS SQL). Your main tasks will be Write advanced T-SQL scripts for MS SQL Server 2008–2019. Review developers' SQL code analyze execution plans and resolve execution-plan issues (including stored procedures executed tens of millions of times per day). Optimize database performance — queries indexes locking disk memory. Identify and resolve system bottlenecks including on short notice and remotely. Support and maintain an AlwaysOn availability group (2 servers primary + mirror). Help analysts and ML engineers with data access and retrieval. Run routine database maintenance archiving recovery strategies security policies data integrity checks. Work with high-load databases in the tens of terabytes. Monitor server performance and proactively prevent incidents. We expect from you Hands-on experience with MS SQL Server 2008–2019. Deep knowledge of Microsoft SQL Server architecture and internals. Excellent T-SQL skills with extensive developer-level scripting experience stored procedures UDFs triggers and distributed transactions plus a solid grasp of relational database fundamentals. Proven ability to optimize SQL queries stored procedures and functions. Ability to read and understand code written by others. Ability to independently identify logic errors from the database structure and code alone. What do we offer REMOTE OPPORTUNITY to work full-time The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment Vacation 28 calendar days per year 7 wellness days per year (time off) that can be used to deal with household issues to lie down and recover without taking sick leave Bonuses up to $5000 for recommending successful applicants for positions in the company 50% payment for professional training international conferences and meetings Corporate discount for English lessons Health benefits. According to the paychecks if you are not eligible for corporate medical insurance the company will compensate you with up to $ 1000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor's fees for yourself and close relatives (spouse children) Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table armchair wifi etc.) in our offices or co-working locations. In the other locations the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room on equipping the working place at home (desk chair Internet etc.) during those 3 years Internal gamified gratitude system receive bonuses from colleagues and exchange them for our merchandise team building activities massage certificates etc. Sounds good? Join us now! The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.

7 hour(s) ago 🔥 View Details
Creative Strategist - Fixed-term - Video Games - Remote

Remote

The future of entertainment is interactive and our Marketing team plays an important role in this future by building content culture and community around our brands. We empower audiences to Play Create Watch and Connect across our amazing franchises and experiences. We’re a multi-functional group with world-class expertise in building fandoms driving interactive storytelling and ultimately putting our franchises at the center of the broader entertainment ecosystem. As Creative Strategist you will support the creative marketing strategy and creative direction of performance marketing campaigns for one of our Clients. You will help build the plan of action that connects our business goals to our players through storytelling. You will drive collaboration across Client s teams and external partners to develop the creative strategy design the campaign and produce the creative to achieve our business goals. In close partnership with Client s game studios as well as Growth leaders across Product Marketing User Acquisition Market Research Data Science Communications and Platform Marketing your Marketing Strategy and Creative Campaigns will drive player acquisition retention and engagement. Finally you will manage partnership with our internal studio teams and creative agency partners working collaboratively to understand the game its competitors the performance media ecosystem and produce multimedia assets to bring your creative strategy to life. This contracting role is expected to last for 6 months and will report to the Director of Creative Strategy. Responsibilities ● Own and deliver creative strategy and performance marketing campaigns for the Client. Align strategy with product marketing go-to-market strategy product roadmaps and audience insights while mapping to financial plans and creative budget to scale existing live service. ● Own and understand competitive creative insights of the video games market as well as for new and existing Client s titles that help inform data-driven creative strategies that will capture target audiences and increase market share. ● Maintain a high standard of creative asset quality and execution. ● Drive creative ownership of marketing assets throughout the production workflow from concept to briefing to source materials and reviews through to completion. ● Collaborate with Product Marketing and Studio to design creative campaigns that align with product roadmaps to support acquisition engagement and growth strategies. ● Build relationships with leaders focused on your titles including Product Marketing User Acquisition Data Science Franchise Brand Marketing Communications Regional Marketing and Platform Marketing to meet a common goal. Qualifications ● Creative-minded storyteller who can translate data into actionable campaigns ● Experience creative directing performance creative for a successful game mobile title or brand ● Experience in sports marketing or passion for football (soccer) ● Bachelor’s Degree or equivalent in Marketing Design or related field ● 5+ years of experience in marketing creative strategy or creative direction ● Experience owning and managing creative within a cross-functional team ● Strong project management skills Benefits As a remote role we offer flexibility and a nice work-life balance. Our company culture is fun friendly diverse and inclusive and we welcome people from all over the world. We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management while they work hard to develop stunning game experiences including MMOs AAA blockbusters indie gems and mobile hits. Depending on your location as well as each project and its needs the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint. We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications. Good luck and we look forward to meeting you! By providing your information in this application you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information please see our Applicant Privacy Notice at https//www.keywordsstudios.com/en/applicant-privacy-notice .

11 hour(s) ago 🔥 View Details
Senior ML Engineer | Germany (3 Month project)

Remote

We are looking for an experienced We are looking for an experienced ML Engineer / MLOps Engineer to join a cloud-native project for a German customer. The role is strongly engineering-focused and involves building production-grade ML infrastructure working with GPU workloads ML pipelines LLMs and large-scale data processing. 📍 Location Germany 🗣 German B2+ - must-have 🗣 English B1+ 📅 Estimated start September 30 2026 What you ll be working on Build and orchestrate ML pipelines using Kubeflow Pipelines (KFP v2) Train ML models on GPUs and manage GPU resources within Kubernetes Fine-tune transformers and LLMs Track experiments and models using MLflow Build classical ML models with XGBoost and CatBoost Process large datasets using SQL Server and DuckDB Develop Python-based pipelines integrations and tooling Maintain high engineering standards through testing clean code and CI/CD with GitLab CI Work in a secure zero-trust / secure-by-default environment with network policies and restrictive container permissions Requirements What we re looking for Hands-on experience with Kubeflow Pipelines ideally KFP v2 Experience training models on GPUs Practical experience with LLM / transformer fine-tuning Experience with MLflow Strong knowledge of XGBoost CatBoost or similar boosting models Strong Python engineering skills Solid SQL experience and understanding of large-scale data processing Experience with CI/CD clean code and automated testing Production-grade ML/MLOps experience beyond notebook-based experimentation Experience working in enterprise or regulated cloud-native environments Nice to have Experience with LLM pre-training beyond fine-tuning GPU orchestration in Kubernetes Experience with zero-trust environments network policies and restrictive container rights Knowledge of DuckDB Experience with modern Python tooling such as uv Previous healthcare or billing domain experience is not required but you should be comfortable quickly getting up to speed with a new domain.

11 hour(s) ago 🔥 View Details
Online Student Teacher – Remote, Part-Time

Remote United States

About us AiGoLearning is a student-led 501(c)(3) nonprofit organization helping young people grow through teaching and learning. We provide online classes for children ages 5–15 in coding AI math science languages AP subjects and other academic areas. We also offer free STEM programs to underrepresented and low-income families. About the Role We are looking for high school and college students to teach younger students online. No previous teaching experience or education major is required. Students from all majors are welcome. We provide curriculum teaching materials training and practice before you begin teaching independently. There is no training fee. Teachers are matched with subjects based on their knowledge interests and readiness. What You’ll Do Teach children ages 5–15 in 1-on-1 or small-group online classes. Prepare lessons using AiGoLearning curriculum and resources. Explain concepts clearly and adapt to each student’s learning needs. Use projects exercises and discussion to make learning interactive. Communicate professionally with students families and our team. Participate in teacher training and ongoing development. Subjects may include Scratch Python Java C++ AI Robotics Web Development USACO Math Science Languages AP courses and academic tutoring. Course information https//school.thinkland.ai/courses Qualifications We welcome students who are Strong in at least one academic or technical subject. Patient responsible and dependable. Comfortable working with younger students. Willing to learn and improve. Able to commit consistently to assigned classes. Previous tutoring mentoring coaching or teaching experience is helpful but not required. Compensation & Growth $20–$50/hour depending on teaching quality experience course level and class situation. Through teaching students can also develop real experience in communication leadership problem-solving responsibility and teamwork. How to Apply Apply here https//forms.gle/uKUfyFdAeoWXFkcL8 Pay $20.00 - $50.00 per hour Benefits Professional development assistance Referral program Work Location Remote

12 hour(s) ago 🔥 View Details
Data Analyst

Remote United States

Job Summary We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will be responsible for transforming raw data into actionable insights through advanced data analysis visualization and business intelligence tools. This role involves working with various data sources developing dashboards and supporting data-driven decision-making processes to help drive organizational success. Duties Utilize data analytics tools to collect process and analyze large datasets from SQL databases and other sources. Develop and maintain interactive dashboards to visualize key performance indicators (KPIs) and business metrics. Perform Excel data analysis using formulas pivot tables and other advanced features to identify trends and patterns. Implement business intelligence solutions to support strategic planning and operational improvements. Integrate data management workflows using tools like Go High Level Webhooks APIs Zapier and SOS to automate processes and streamline data flows. Create and optimize Excel formulas for efficient data processing and reporting. Collaborate with cross-functional teams to understand their data needs and deliver tailored insights. Support the development of web-based applications or integrations that enhance data accessibility and usability. Skills Proficiency in data analytics tools such as SQL Excel and business intelligence platforms. Strong experience in data visualization techniques and dashboard development. Knowledge of API integrations Webhooks Zapier automation and Go High Level platform functionalities. Ability to manage large datasets effectively using SQL databases. Expertise in Excel formulas pivot tables and advanced data analysis techniques. Familiarity with data management best practices and automation tools like SOS. Excellent problem-solving skills with a keen eye for detail. Strong communication skills to present complex insights clearly to non-technical stakeholders. This position offers an exciting opportunity for a motivated individual passionate about leveraging data to influence strategic decisions while working within a dynamic team environment. Pay From $65000.00 per year Work Location Remote

12 hour(s) ago 🔥 View Details
Remote B2B Corporate Sales Representative — Seasonal / Commission-Based

Remote United States

Remote B2B Corporate Sales Representative — Seasonal / Commission-Based Product Sugar Salt and Sunshine by Chef Lionel Haeberle Work Location Remote Schedule Flexible — Set Your Own Hours Season Now through December 15 2026 Compensation $5 commission per book sold + performance bonus The Opportunity We are looking for motivated professional sales representatives to help introduce Sugar Salt and Sunshine a premium family cookbook by Chef Lionel Haeberle to medium and large companies looking for unique corporate gifts employee gifts client appreciation gifts and holiday gifts. What makes this program different is that companies can order a customized edition of the cookbook featuring their company logo and a personalized message integrated directly into the cover design creating a memorable and distinctive branded gift for clients employees and business partners. This is a remote flexible sales opportunity with the potential for significant commissions on larger corporate orders. What You Will Do You will identify and contact medium and large companies and speak with the appropriate decision-makers regarding their corporate and holiday gifting needs. Your responsibilities include Prospecting and contacting potential corporate customers Making outbound calls to companies and decision-makers Introducing the customized corporate cookbook program Sending prospects our professionally prepared introduction email and sales PDF Following up with interested companies Answering basic questions using the information and materials we provide Working with the prospect to close the order Passing confirmed orders to the owner for final processing You focus on selling. We handle the product customization process ordering production and shipping. All major sales materials are provided including the corporate presentation PDF email templates product information pricing information and follow-up materials. Compensation This position is commission-based. Earn $5 for every book sold. Examples 100 books sold $500 commission 500 books sold $2500 commission 1000 books sold $5000 commission Limited-Time Performance Bonus Sell 1000 books by December 15 2026 and receive an additional $500 bonus bringing total compensation on those 1000 books to $5500. There is no fixed schedule. You can work remotely and organize your prospecting and sales activity around your own availability. Who We’re Looking For This opportunity is ideal for someone who is Comfortable making outbound B2B sales calls Professional and confident speaking with company decision-makers Persistent with email and phone follow-up Comfortable working independently Organized and able to keep track of prospects and follow-ups Motivated by commission and performance-based compensation Experienced in B2B sales corporate gifting business development marketing hospitality publishing or related fields Existing corporate relationships or a strong professional network are a plus. About the Cookbook Sugar Salt and Sunshine is a 168-page premium family cookbook created by French-trained Chef Lionel Haeberle. Chef Lionel has appeared on Food Network’s Chopped and is a winner of Beat Bobby Flay where he defeated Bobby Flay in the final round with his signature Chicken Cordon Bleu in Season 14 Episode 1 “Battle of the Breakfasts.” The cookbook combines approachable recipes original food photography poems about the chef’s journey and a special father-and-son element featuring Lionel’s young son Leo. For corporate customers the cookbook can be transformed into a distinctive branded gift by incorporating the company’s logo and personalized message into the cover artwork. If you are a motivated salesperson who enjoys building relationships reaching out to businesses and closing deals we’d like to hear from you. Please briefly describe your B2B sales experience and why you believe you would be successful selling Chef Lionel Haeberle’s cookbook as a corporate gift to businesses and organizations. Work Location Remote

12 hour(s) ago 🔥 View Details
Remote Temporary Customer Care Advisor

Remote United States

"Ready to bring passion into your career?A global leading skincare and make-up company Clarins group is the embodiment of a committed family history with a fierce passion for innovation and spirit of independence. Its raison d’être is ""making life more beautiful passing on a more beautiful planet"". Operating in more than 150 countries we are now the number one skincare company in Europe and are accelerating our development on all other continents particularly in Asia and the Americas. Because our 8000 talents are unique we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story? We are looking for a Temporary Customer Care Advisor. This position will be remote based in the United States. Please only apply if you are able to work East Coast Hours. Hours 40 hours per week (approximately 8 hours per day) M-F and as needed on weekends based on business needs. Must be flexible.The role You will be responsible for providing the highest level of Customer Care for Clarins.com websites for both US and Canada via email chat and telephone. Must be able to handle large call email and chat volumes. Clarins.com is THE online destination to express the brand values as well as to interact directly with the end customer. As both a customer care resolution and product expert your role will contribute to developing this channel into both a transactional platform and unique place to express the brand and its uniqueness through enhanced customer experience and services. Thanks to your expertise our customers will enjoy a boutique level customer care experience in the comfort of their home – anytime anywhere. What you’ll do In an environment where technology is transforming the customer care landscape we offer our customers the ability to contact us via Live chat chatbot email phone and Live Consultation. We receive fast-paced questions from customers who require our expertise and empathetic & proximity-close approach. Provide the highest level of customer service & beauty advice through email telephone and chat Listen understand & resolve our Guests’ issues promptly by demonstrating both empathy for our Guests and expert understanding of Clarins procedures and platforms. Be the first point of contact between prospective customers and the brand advising on but not limited to shipping issues product returns and replacements promo code validation loyalty account login loyalty program points and rewards questions products online order management and tracking special offers services and general inquiries. Adapt customer care approach to different customer profiles and offering 5-star service at all times in the context of the digital boutique. Meet all Clarins SLAs (Service Level Agreement) regarding wait and response time CSAT (customer satisfaction) & NPS (Net Promoter Score). You are Curious with the desire to learn constantly. Analytical and have strong problem-solving skills. Collaborative and succeed in motivating a team. Genuinely looking forward to new challenges. Customer oriented result driven passionate about our brand with an entrepreneurial mindset Eager to grow in a company & genuinely committed to responsible beauty You have Minimum of 1-year Client Service experience in a contact center or in-store Associate degree or higher preferred P revious relevant experience(s) in Beauty or Retail Capacity to manage end customers. Strong interest in understanding consumer insights and behavior Digitally minded and comfortable in handling different online tools Capacity to prioritize and work in a fast-paced environment. Passion for delivering excellent Customer Experience across a range of channels from Phone Email Chat to video. Outstanding written and verbal communications. Proficient with SaaS platforms such as Salesforce DemandWare & Zendesk. Thriving in fast-paced goal and service-oriented environments. Proficient in Microsoft Outlook and Excel Proficient in Teams Ability to multi-task and handle multiple contacts at once. Strong organizational skills. Team Player Attitude Openness to Feedback Adaptability Active Listening Work Ethic Languages + English (required) + French (preferred) + Spanish (preferred) Ability to communicate clearly and create good relations with others Strong collaborator with influencing skills to bring people together in solving problems and resourceful in finding ways to get things done Open-minded adaptive to change and flexible in an evolving fast-paced environment Genuinely looking forward to new challenges Hi speed internet Dedicated quiet work area We have More than 70 years of expertise in beauty and spa with the Clarins and myBlend brands Unique products and innovative services A commitment to Social & Environmental Responsibility embedded in our raison d'être A caring and inclusive corporate culture Development and training opportunities Attractive compensation and benefits Salary Range $24/hr If you have a curious mind a thirst to go further and the drive to boldly take on new challenges join us. At Clarins Group we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. To learn more about our group and our commitments to people and the planet visit www.groupeclarins.com . Equal Opportunity Employer"

21 hour(s) ago 🔥 View Details
Service Intake Representative

Remote United States

What we will offer you Culture  Join a supportive and inclusive work environment where collaboration respect and open communication are at the core of everything we do. Competitive Compensation  We offer a highly competitive compensation and total rewards package ensuring that your hard work and dedication are recognized and rewarded accordingly. Flexibility  We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. Technology  Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. Employee Assistance Programs  We care about you! You and your family will have access to LYRA an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical mental financial and social well-being. Opportunity  A continuous focus on professional development with many opportunities for training and career growth. Safety Focused  We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization. As a key member of the Customer Experience team the Service Intake Representative will serve as the first point of contact for customers requesting technical services. This role is responsible for accurately capturing service requests verifying details and initiating work orders to ensure timely and efficient resolution. The Service Intake Representative will collaborate closely with Service Coordinators Technicians and Operations to maintain high standards of customer satisfaction and operational excellence. What You'll Do Handle incoming emergency and serious incident calls Escalate emergency and serious incident calls per protocol and triage to appropriate teams Adhere to company policy and procedures Receive and process incoming service requests via phone email or digital platforms. Gather and verify essential details (customer information service type urgency compliance requirements). Provide clear communication on next steps timelines and expectations. Create accurate service work orders in the system ensuring all required fields are completed. Assign priority levels based on customer needs and company guidelines. Maintain records of all interactions and updates for audit and compliance purposes. Monitor intake queues and escalate urgent requests to appropriate teams. Confirm appointments with customers and handle rescheduling when necessary. Address basic customer inquiries and troubleshoot common issues before escalation. Collaborate with internal teams to resolve discrepancies or delays in service initiation. Adhere to established customer experience protocols and service level agreements (SLAs). Ensure all documentation meets internal and external compliance requirements. Ability to cross-train in all customer service functions and take on those duties as needed. Performs other related duties as assigned. What You Bring High school diploma required post-secondary education preferred. Minimum 2 years of experience in customer service role preferably in a call center environment - experience in service-related customer support and work order creation Proficiency with computers and web-based programs like Microsoft Office Products scheduling systems and CRM tools Knowledge of customer service best practices key performance indicators and phone etiquette Performs work independently within established procedures service standards and escalation guidelines. Exercises judgment in assessing service request urgency assigning priority levels and determining when issues require escalation. Responsible for identifying emergency situations and routing incidents according to defined protocols. Decisions primarily affect individual customer transactions and service workflow efficiency. Resolves routine customer inquiries and common service-related issues using established resources and procedures. Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. The hourly rate for this position is $18.07-22.60 per hour. Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills experience and qualifications geographical location as well as market and business considerations. Here at Superior Plus Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

21 hour(s) ago 🔥 View Details

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