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Job TitleCustomer Service Advocate, Remote
CompanyLensa
Job Location
Workplace Type
Job Typefulltime
Job CategoryOther
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Last Seen 14 day(s) ago
Description"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Disabled Veteran Solutions. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. PA USA Hourly 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! Full Time Medical Dental Vision Life Insurance Competitive Salary Paid Time Off &#128640 Ready for a Mission That Matters? Hello superstar! &#127775 Disabled Veteran Solutions (DVS) is looking for a &#127752 stellar Customer Advocate to join our Customer Service Division. At DVS you're not just another cog in the machine &#128736&#65039 - you're a vital part of a diverse and inclusive team &#129309 dedicated to making a difference &#128170. &#127919 The Mission As a Customer Advocate you'll be a healthcare hero &#129464 for 50 to 70 people every day. You'll navigate the world of primary care doctors &#129658 medications &#128138 appointments &#128197 and benefits &#128188 like a pro armed with your knowledge &#128218 and amazing social skills &#128483&#65039. And the best part? You'll make a real impact on people's lives &#10084&#65039. &#128203 The Details &#128344 Full-time position Monday through Friday (because we all need a little weekend! &#128524) ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST &#129504 5-week intensive orientation (don't worry we've got your back every step of the way! &#129489‍&#127979) &#128736&#65039 Your Secret Weapons &#128066 A great ear for listening and a knack for finding solutions &#129337‍♀&#65039 Ability to juggle multiple tasks like a pro &#128150 Passion for helping others and brightening their day &#127890 Your Arsenal &#127891 High school diploma (bonus points if you've got a degree! &#127941) &#128209 At least 1 year of experience in insurance operations &#128187 Tech-savvy and confident navigating our web-based systems &#129534 Detail-oriented with strong follow-through &#127826 The Cherry on Top &#127973 Experience in healthcare/insurance &#129504 Background in social work behavioral health or similar fields &#129513 A customer service ninja with amazing problem-solving skills &#127775 Why DVS? &#128176 Competitive pay and amazing benefits &#127482&#127480 Veteran-owned nationally recognized company &#128200 Real opportunities for growth and professional development What are you waiting for? If you're ready for a mission that matters... Let's do this! &#128165 Starts: September 15 2025 Training: 8:00 a.m. - 4:30 p.m. (5 weeks) Regular Schedule: 9:30 a.m. - 6:00 p.m. Monday through Friday All times are Eastern Standard A pre-employment drug screening and criminal background check are required prior to employment. If you have questions about this posting please contact support@lensa.com"
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