| Description | OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts conduct repair research & planning optimize estimates improve the parts supply chain and more. OEC partners with many of the world’s largest manufacturers dealers and suppliers shops and repairers and service providers giving our customers access to a comprehensive network and a streamlined workflow. Job Summary/Objective Creates and executes tactical implementation plans for Collision programs and product applications to drive specification development adoption and usage of new and existing products and services. Assists the business team leader or product manager in establishing market requirements and defining product requirements. Key Responsibilities & Duties (essential to the job) 1. Provides day-to-day oversight and leadership for the Collision team including delegating work to direct reports assigning objectives establishing priorities monitoring and evaluating performance and ensuring timely completion of deliverables. Provides ad-hoc and formal coaching and promotes the professional development of team members. 2. Identifies what market research is needed for the Collision line of business and related products. Conducts market research including customer surveys one-on-one customer interviews and competitive analysis with management support. Analyzes product customer and market data to identify and define new product opportunities extensions and enhancements to existing products and applications of technology to markets. 3. Develops product requirements independently and works daily with Technology teams to prioritize and implement requirements do customer market testing (validation) perform user acceptance testing and launch the requirements. 4. Puts together execution plan and coordinates efforts with various functional areas (marketing customer-facing billing etc.) to roll out new Collision-related products or enhancements and drive customer satisfaction with minimal management help. 5. Identifies areas for program improvement and partners with sales customer success and marketing teams to devise programs to increase customer sales and decrease cancellations. 6. Seeks out answers to business questions and identifies reports for data gathering needed to support assigned areas. Prepares reports and analyzes product and customer data. 7. Develops and delivers presentations at speaking engagements to drive customer awareness of product capabilities and new customer initiatives. 8. Manages select relationships with Original Equipment Manufacturers (OEMs) third parties and other external industry professionals and is seen as a trusted advisor. 9. Owns an assigned company product puts together business cases and delivers on expected commitments including financial. 10. Understands OEC’s products and provides well-founded recommendations for problem-solving and product development. Education A bachelor’s degree from an accredited college or university is required with a focus in marketing or related discipline. In the absence of a degree equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. Experience Skills and Key Competencies At least 5 years of progressively responsible experience in a product development environment managing large-scale projects and implementations. Proven track record of successfully evaluating and implementing new technology products and leading cross-functional teams to successful project completion in an Agile environment. Must also be able to demonstrate the following skills and abilities: Proven ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work. Excellent verbal and written communication skills with the ability to effectively tailor communications to a specific audience or call to action. Passionate about building and nurturing client relationships and delivering the best possible experience. Engaging presentation skills with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy-to-understand manner. Ability to work and think at both a tactical and strategic level. Can apply principles of analytical thinking to define and solve complex problems. Special Position Requirements Travel for this position is required and anticipated to be approximately 10-15% of the time (possibly 1 to 2 days each month). What makes working at OEC awesome? It varies from employee to employee. For some it's the flexibility - whether it's remote work or a hybrid or in-person role OEC takes our teams across multiple time zones and international communities. For others it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks learn and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws we invite applicants and employees to voluntarily self-identify their gender race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws executive orders and regulations including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race religion sex age marital status national origin sexual orientation citizenship status veteran status disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment hiring compensation benefits training termination promotions or any other condition of employment or career development. |