| Description | Pacific Consulting is a global consulting firm specializing in fashion technology and all manner of luxury goods and services. Our highlights include growing new businesses and assisting established brands that are expanding into emerging markets. We collaborate with our clients to re-imagine the possibilities for their brand and develop a strategy to optimize their goals. About The Role We are looking for a detail-oriented and proactive Remote Data Management Assistant to join our Customer Support department. In this role you will play a key part in maintaining and organizing critical customer data ensuring accuracy and supporting seamless communication within the team. As a full-time hourly team member you will be instrumental in delivering high-quality support and maintaining the efficiency of our data systems all while working from the comfort of your home. What You'll Do Organize manage and update customer data records in our systems. Review and verify the accuracy of data to ensure consistency and accuracy across platforms. Assist in generating reports and extracting actionable insights from customer data. Collaborate with the Customer Support team to ensure timely and accurate data availability for operations. Identify and resolve data discrepancies working closely with relevant stakeholders. Monitor and maintain adherence to data privacy and security policies. Provide administrative support to streamline data management processes within the department. Qualifications Proficiency in English with excellent written and verbal communication skills. Demonstrated experience with data entry organization or management. Strong attention to detail and problem-solving skills. Proficiency with spreadsheets and database software (e.g. Microsoft Excel Google Sheets etc.). Ability to work independently and manage time effectively in a remote work environment. Familiarity with customer support operations is a plus but not mandatory. A reliable internet connection and the ability to work full-time from a remote location. The pay range for this role is: 22 - 26 USD per hour(Remote (United States)) |