| Description | "Symetra has an exciting opportunity to join our team as a Claims Examiner ! About The Role You will review analyze and process claims in one of the following product lines: Individual Life waiver of premium individual disability income and various accelerated benefits deferred annuities to include qualified nonqualified retirement plans and employer-sponsored plans single premium immediate annuities and Structured Settlements. Perform all steps necessary to adjudicate claims that meet established department procedures and regulatory compliance guidelines. What You'll Do In This Role Handle claims according to final orders and requisition the release of proceeds accordingly adhering to appropriate state statutes regarding timeliness interest and contractual statues. Requesting when necessary commutation calculations and adjusting administrative and tax systems including Vantage Paris LAB and Cyberlife as appropriate. Request and review police reports medical examiner reports and foreign death claim questionnaires to determine liability under life claim contracts and riders. To include accidental death benefits foreign deaths and suicide/homicide cases. May collaborate with senior reps for final determination. Advise of claims status and responding to customer inquiries communicating claims decisions to insureds beneficiaries executors trustees and other interested parties. Work with attorneys in situations regarding divorce trust and estate administration and beneficiary disputes. Communicate with agents funeral homes and financial advisors. Reach out to beneficiaries regarding outstanding requirements in an attempt to avoid unclaimed property issues. Working with Customer Service Accounting and Finance to appropriately manage claims and ensure that reporting and financial requirements are met. What We Offer You “We're big enough to make an impact on the country but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” - Stephanie F. VP Customer Service & Operations If you want to invest in yourself and build a career this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!) there are easier places to work.” - Cris H. VP Internal Sales Benefits And Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overviewopens a pdf file Compensation Hourly Salary Range : $44330- $66400 plus eligibility for annual bonus program Who You Are Strong oral written and interpersonal communication skills. Ability to learn quickly in a fast-paced environment demonstrated customer service orientation attention to detail quality and accuracy. Previous experience with reading and interpreting insurance/legal contracts. Independent judgment and decision-making abilities. Strong planning organizational and follow-up skills. High School diploma or equivalent experience required We empower inclusion. At Symetra we aspire to be the most inclusive insurance company in the country we’re building a place where every employee feels valued respected and has opportunities to contribute. Inclusion is about recognizing our assumptions considering multiple perspectives and removing barriers. We accept and celebrate diverse experiences identities and perspectives because lifting each other up fuels thought and builds a stronger more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom. Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work we’re guided by the principles of Value Transparency and Sustainability. This means we provide products and services people need at a competitive price we communicate clearly and openly so people understand what they’re buying and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities lifting up our employees and standing up for diversity equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For More Information About Our Careers Visit https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please Review Symetra’s Remote Network Minimum Requirements As a remote-first organization committed to providing a positive experience for both employees and customers Symetra has the following standards for employees’ internet connection: Minimum Internet Speed: 100 Mbps download and 20 Mbps upload in alignment with the FCC's definition of ""broadband."" Internet Type: Fiber Cable (e.g. Comcast Spectrum) or DSL. Not Permissible: Satellite (e.g. Starlink) cellular broadband (hotspot or otherwise) any other wireless technology or wired dial-up. When applying to jobs at Symetra you’ll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra’s standard as outlined above." |