Remote Florence, Metropolitan City of Florence, Italy, Brussels, Brussels, Belgium, Charleroi, Wallonia, Belgium, Bratislava, Bratislava Region, Slovakia, Košice, Košice Region, Slovakia
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders like MasterCard Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS software or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do Deliver outstanding customer support via emails Build strong and lasting customer relationships Resolve customer issues quickly and efficiently ensuring high-quality solutions Keep up with evolving tools and technology Escalate complex issues to the appropriate team for resolution Review and process incoming Seizure-related documents Apply the latest and greatest customer happiness practices Maintain a deep understanding of client solutions and meet KPIs Communicate with developers and cross-functional specialists What you need to succeed in this role German (B1 or higher) and English (C1 or higher) both spoken and written 6–12 months of experience in customer support High level of discretion and data protection awareness Strong analytical thinking research and problem-solving skills Tech-savvy with strong system-handling skills including routine navigation of Google Workspace or Microsoft-based environments Fast and accurate typing skills with confident multi-platform usage Proven customer service communication skills including Objection handling Structured and benefit-oriented dialogue Empathy and clear professional articulation Ability to consistently apply these communication skills across all customer interaction channels Positive proactive and responsible attitude Personal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload) Benefits and Perks Fixed schedule Monday–Friday 9 AM–6 PM GMT+3 Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time but also – internal health policy Responsive leadership interested in your development and long-lasting cooperation Greenhouse conditions for self-development A culture built on trust with no time-tracking requirements The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook Instagram and LinkedIn . So if you re a proactive Support Specialist who thrives on solving problems ensuring customer satisfaction and delivering outstanding service don t miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .
Remote Belgrade, Vojvodina, Serbia, Kraków, Lesser Poland Voivodeship, Poland, Bucharest, Bucharest, Romania, Sofia, Sofia City Province, Bulgaria, Bratislava, Bratislava Region, Slovakia, Prague, Prague, Czechia
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders like MasterCard Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS software or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do Deliver outstanding customer support via emails and phone calls Answer customer questions and walk users through the system Responding to customer inquiries in accordance with established service level agreements and follow precise procedures Handle complaints with a calm friendly approach Escalate complex or high-priority issues to the appropriate internal team when needed Conduct research when information is missing and proactively look for solutions. What you need to succeed in this role Excellent Swedish and English skills (at least C1 level for both spoken and written) Solid basic technical understanding and personal interest in electronics or PC/IT topics Excellent problem-solving skills Fast learner The ability to communicate clearly professionally and empathetically with customers Strong analytical skills Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus Experience with Salesforce or similar tools. Benefits Fixed schedule Monday to Friday from 9 AM–1 PM GMT+2 . Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time but also – internal health policy Responsive leadership interested in your growth and long-lasting cooperation Greenhouse conditions for self-development A culture built on trust with no time-tracking requirements. The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees independent contractors may not be eligible for all of these. The specific terms including compensation benefits and work conditions will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook Instagram and LinkedIn . So if you re a proactive Support Specialist who thrives on solving problems ensuring customer satisfaction and delivering outstanding service don t miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code 3JY
Remote Slovakia
Precision for Medicine is hiring a Project Manager Central Laboratory Services to work remotely from Poland Serbia Romania Hungary Slovakia or the UK. Position Summary This role will lead new and existing CRO laboratory projects across a range of disciplines all with the focus on accelerating the development and adoption of novel therapeutics. This includes assay development and clinical testing biorepository/sample management and logistics and kitting for client studies spanning the globe. This is a key role which is client-facing ensuring project plans are translated into action and results requiring internal cross-functional leadership. Leads and manages all aspects of designated protocols and is accountable for overall project performance and client satisfaction by meeting their needs and expectations throughout the lifecycle of assigned projects. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Serves as the cross-functional lead for assigned projects and monitors operational delivery progress against contracted timelines and budget. Prepares and maintains process documents and mentors junior Project Managers. Essential Information · Leads projects from conception through close-out ensuring detailed planning and execution risk management communication and stakeholder management scope and cost control · Works on problems of moderate scope where analysis of situations and/or data requires a review of a variety of factors · Navigates ambiguity and has a system and process solution mindset to support growth and continuous improvement · Developing professional expertise applies company policies and procedures to resolve a variety of issues · Contacts are both internal to the company and external with client/vendor on routine matters · Builds productive internal/external working relationships · Normally receives general instructions on routine work detailed instructions on new projects or assignments · Exercises judgment within defined procedures and practices to determine appropriate action Essential functions of the job include but are not limited to · Excellent listening and communication skills has an uncanny ability to make internal colleagues and clients feel understood · Create and manage project timelines budgets and revenue goals forecasting resource plans while comparing to contracted project scope(s) fully exploring new ideas that optimize quality and efficiency · Maintain detailed daily coordination and supervision of scheduled activities delegating responsibilities to carry out contracted work activities as appropriate · As the face of the company and key partner to clients and collaborators effectively lead implementation of new and ongoing studies · Coordinate the development and implementation of new projects · Create track and report on project timelines · Communicate with clients and collaborators with regards to data management inventory control shipping procedures etc. for all assigned areas · Respond in a timely manner to all events · Coordinate data gathering · Prepare and present project information at internal and external meetings prepare reports and correspondences to clients collaborators and vendors · Meet all revenue objectives assigned to projects project expenses and client billing. Evaluate contract/project budgets monthly and report unexpected variances to department director · Create/track/report relevant metrics for business and project measurement · Assist senior staff as required · Identify out of scope project work escalate findings and action plans to appropriate parties · Manage all tasks in an efficient and timely manner ensuring client expectations are met and are delighted · Review update and evolve all documentation associated with project(s) to approvable status · Assess and mitigate technical project and business risks · Ensure that work product complies with design and performance standards regulatory environment and client expectations. Enforce standards applicable to each step in project execution · Identify resolve and assist in resolution of operational issues · Monitors assignments and adjusts priorities and work schedule to meet deadlines and provide high quality deliverables. Completes additional tasks needed in support of project client and departmental objectives · Complete other responsibilities as assigned Qualifications Minimum Required Bachelor's degree in a life science or related field (e.g. engineering) Must have experience working as a Project Manager for Central Laboratories either for a CRO Pharmaceutical or Biotech company. Excellent listening and communication skills has an uncanny ability to make internal colleagues and clients feel understood Other Required Excellent computer skills and experience with MS Office/MS 365 applications Excellent presentation interpersonal organizational and multi-tasking skills exceptional emotional intelligence Strong understanding of project management and data analysis Strong critical thinking analytical and problem-solving skills Exceptional research and reporting skills Exceptional use of judgement and discretion Able to read write and fluently speak and comprehend the English language Must be able to travel both domestically and internationally including overnight stays (~10-25%) Extended work hours may be necessary in order to meet business demands #LI-NC1 #LI-Remote Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants please also refer to our CA Privacy Notice Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com Recruitment Fraud Warning Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal financial or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment banking details or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam we encourage you to report the incident to your local law enforcement authorities consumer protection agency or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.
Remote Czechia / Remote Slovakia / Remote Italy
As a Data Analyst (Slovak) you will support Lightcast's global data initiatives by analyzing and improving multilingual data quality. Working closely with Linguistics and Engineering teams you will help develop parsers evaluate text classifiers and translate key taxonomies to ensure we deliver high-quality data to customers across global markets. This is a full-time (40 hours per week) independent contractor position for up to 6 months and requires candidates to provide their own laptop and reliable internet access. ➡ Major Responsibilities ➡ Analyze and improve the data quality of multilingual text classifiers Partner with Linguistics and Engineering teams to develop parsers across multiple languages Translate taxonomies including Skills Titles and Occupations Analyze and clean data using Excel and other data analysis tools Apply language data and text analysis expertise to support high-quality global data Education & Experience ➡ Proficiency in reading and writing Slovak required including an understanding of language syntax and structural analysis Reliable laptop and internet access required Multilingual candidates strongly preferred particularly those proficient in Czech Bachelor's degree in Linguistics Data Analytics Natural Language Processing (NLP) or a related field preferred Experience with Microsoft Excel including VLOOKUPs data cleanup and functions Knowledge of query languages such as SQL Advanced knowledge of rule writing using regular expressions (RegEx) Knowledge of text analysis or machine learning principles Experience with data analysis using tools such as Excel Ability to perform repetitive detail-oriented work with accuracy and consistency Ability to follow complex instructions navigate ambiguity and work independently Strong sense of urgency organization and time management ➡ Lightcast is a global leader in labor market insights with headquarters in Moscow ID (US) and offices in the United Kingdom Europe and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people our institutions and companies and our communities. Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been and always will be committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams and we encourage our employees to bring their authentic original and best selves to work.
Croatia Remote Hungary Remote North Macedonia Remote Slovakia Remote Slovenia Remote
This role will be prospecting the US Market and so will work Eastern time in the USA. Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals we deliver next-generation audit services across SOC 2 ISO 27001 PCI DSS (QSA) HITRUST CMMC (C3PAO) and FedRAMP (3PAO) frameworks. We're not your traditional audit firm — we're tech-enabled leveraging compliance automation and advanced collaboration tools to make audits faster smarter and more impactful for our clients. Recognized on the Inc. 5000 and Fast 50 lists Insight Assurance is one of the fastest-growing global audit firms with 170+ professionals supporting nearly 2000 clients across the Americas EMEA and APAC. If you're a driven sales professional who thrives on building relationships driving growth and being part of a high-performance global team this is your opportunity to sell trust innovation and impact with one of the most exciting firms in the audit industry. JOB DESCRIPTION As a Business Development Representative you will be responsible for identifying qualifying and generating new sales leads to support the growth of our company. You will work closely with the sales and marketing teams to develop and execute strategies to expand our customer base and meet revenue targets. The ideal candidate will have excellent communication skills the ability to work independently and a strong desire to succeed in a fast-paced dynamic environment. KEY RESPONSIBILITIES Identify and qualify potential new customers through various channels including cold calling email campaigns and social media outreach. Build and maintain relationships with potential and existing customers to promote our products and services. Collaborate with the sales team to develop and execute strategies to increase sales and revenue. Conduct market research to identify new opportunities and stay up-to-date with industry trends. Work closely with the Growth and Expansion team to develop and implement lead generation campaigns. Maintain accurate records of all sales and customer interactions in our CRM system. Attend trade shows conferences and other industry events to promote our products and services. REQUIREMENTS 3+ years of experience in sales marketing or a similar role. Bachelor's degree in business marketing or a related field preferred. Proven track record of generating leads and meeting sales targets. Experience with CRM systems and sales tools. Excellent communication and presentation skills with fluency in English (additional European languages a plus). Strong organizational and multitasking abilities. Ability to work independently and as part of a globally distributed team. Be experienced in B2B preferably in SMB and Mid-Market with a proven track record. Have entrepreneurial spirit initiative and autonomy. This role will be prospecting the US Market and so will be working EST (Eastern Standard Time) Privacy Notice CCPA Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process. Insight Assurance does not sell personal data/information under any circumstances. You may exercise your rights under personal data protection legislation by reaching out to us via HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122 Tampa FL 33602 Privacy Notice GDPR This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we us our) under its job application and recruitment process. We resort to Greenhouse.com as the platform that supports our recruitment process and therefore your Personal Data/ Information will be Processed on this tool (hosted shared with cross-referenced accessed by our team) we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data. When you reply to one of your job postings you voluntarily and freely submit your Personal Data to us this allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope. We are a U.S. based company hence some or all Personal Data pertaining to you will be hosted in the U.S. The categories of Personal Data under Processing consist of Identification Contact Education and Professional Interview performance Evaluation You may exercise several Rights as determined under applicable Personal Data Protection legislation in short Right of Access – meaning getting information about the Personal Data under Processing by us except for the information you already know Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing this may imply you being excluded from the recruitment process for without information we cannot proceed with it Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data this may imply you being excluded from the recruitment process at our sole discretion also for without information we cannot proceed with it Rectification – you can rectify your Personal Data at anytime
Remote Slovakia
Are you an experienced full service Project Manager in the field of clinical trials who’s engaged in addressing the challenges facing the research and development of novel compounds in Oncology. Are you passionate about impacting the health and lives of patients around the world? Do you take a consultative approach to trial management proving to be a valuable partner in trial operational delivery? Precision for Medicine are looking to hire a Clinical Project Manager / Senior Clinical Project Manager with experience in Oncology who have managed full service clinical trials within a CRO setting to join our global team. In this pivotal role you will have full service oversight for clinical projects across global/regional (ph I-IV) trials within Oncology. Accountable for clinical project delivery oversight of all functional departments and ensuring agreed timelines scope cost and quality. Involved in all study stages including proposal strategy development costing and bid defence and seeing studies through the full cycle to completion managing the client relationship project team and budget and timelines throughout. You will work in a cross-functional team with both internal and external stakeholders driving quality and coordinating the study team. We offer an amazing high-energy dedicated collaborative team members who enjoy a challenge thrive in the details and flourish in dynamic environments. If you are no stranger to taking charge and seek positive teamwork to deliver extraordinary work we have an opportunity for you. How we will keep you busy and support your growth You will independently lead clinical projects in accordance with the study budget and scope of work. You will use your strong interpersonal and organizational skills to set and achieve objectives in the execution of the projects both contracted objectives and financial objectives. You may be called upon to run international trials as well. Serve as the primary point-of-contact liaison with the client to provide excellent customer service including participation in proposal activities and client presentations Liaise with Project Team and senior management of both Precision and sponsors including C level Handle and lead all aspects of a clinical research trial or trials Total project management for all functional areas including data management safety clinical medical monitoring and biostatistics etc. Prepare project status updates for clients and management identifying key deliverables and performance metrics of success and escalation. Serve as an active member of the Project Team with the goal to contribute towards efficient management and execution of trials Prepare and reviews protocols and other study documentation such as project plans inform consents site contracts and budgets Requirements Degree or similar related life science qualification or equivalent combination of education and experience. Previous experience in a full service/global Project Management role working in the CRO industry is essential. Extensive experience working within Clinical Operations position within a CRO and at least 4 years full service Project Management experience in a clinical trial setting working for a Clinical Research Organisation. Experience managing studies within Oncology Working understanding of GCP/ICH guidelines and the clinical development process Ability to drive and availability for domestic and international travel including overnight stays Be able to communicate effectively in the English language both written and spoken Strong presentation skills Proven computer skills (MS Office MS Project PowerPoint) and software experience (CTMS eTMF EDC IXRS) Proven ability to develop positive working relationships with individual and teams internally and externally Demonstrated core understanding of medical terminology and clinical trial activities as it relates to the execution of a clinical development plan Precision for Medicine's uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs industry-leading operational and medical authorities advanced biomarker and data analytics solutions and an unequivocal real passion for rare diseases and oncology. We are a people focussed CRO with a supportive and collaborative environment which promotes work life balance and encourages team development. We invite you to learn more about our growing organization serving our clients that are researching ground-breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants please also refer to our CA Privacy Notice Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com Recruitment Fraud Warning Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal financial or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment banking details or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam we encourage you to report the incident to your local law enforcement authorities consumer protection agency or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.
Remote Slovakia
Job Summary and Purpose The Senior Operations Specialist leverages expertise and knowledge to plan and manage initiatives and activities designed to improve the quality efficiency and effectiveness of the delivery of studies to Sponsors. The Sr Operations Specialist develops and implements processes change management plans standards or operational plans with the goal of operational excellence across the business collaborating across a group of diverse stakeholders. They will support a wide range of activities within the Business & Operational Excellence group. Specific tasks depend on the functional area including Process improvement support of training content and/or development and deployment of change management initiatives. This role executes functional priorities with minimal oversight. Main Duties & Responsibilities Support the vision of and commitment to continuous improvement in operational excellence across all activities. Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation under direction of a supervisor. Participate with stakeholders in root-cause problem-solving techniques to identify core process challenges. Support the development of recommendations for process improvement leveraging subject matter experts for critical input. Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives. Partner on the design and implementation of new business processes with organizational context and priorities in mind. Lead change management initiatives and support business through a communication framework assessment of impact on roles and deploy a variety of tactics to support change management effort to ensure adoption and sustainability of process changes. Lead internal communication to effectively update stakeholders on progress performance key issues and blockers that may impact business attainment or critical program and project completion Identify operational risks and lead implementation of mitigation plans. Ensure or lead the documentation of business process. Work with leadership to establish key performance metrics and dashboards for monitoring operational performance. Provide insight into training and guidance to teams on new processes and how to identify improvement opportunities building awareness on continual improvement initiatives Support standardized best practices and processes across the organization to ensure consistency and sustainability. Monitor measure and analyze the effectiveness of new initiatives and processes making adjustments as needed. Monitor adoption of process system and organizational changes to ensure long term and sustained adoption. Prepare and maintain tools and templates to support execution Schedule meetings take notes and track actions Travel as needed Education and Experience Minimum Bachelor's degree or equivalent experience 5-7 years in change management operations support and process improvement experience Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated competency in the key areas of the role Strong drug development experience with understanding of other functions relevant to the position. Knowledge Skills and Competencies Proficiency in Microsoft Office (Outlook Word Excel PowerPoint Teams) Strong written and verbal English communication skills Knowledge of ICH-GCP and regulatory guidance Strong interpersonal and training skills Self-motivated and detail-oriented Ability to work independently and in teams Strong professionalism sense of ownership and pride in quality of outputs Understanding of change management models (ie ADKAR) and use of change radars Flexible attitude with respect to work assignments and ability to thrive in a fast-paced dynamic environment Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants please also refer to our CA Privacy Notice Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com Recruitment Fraud Warning Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal financial or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment banking details or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam we encourage you to report the incident to your local law enforcement authorities consumer protection agency or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.
Remote Slovakia
Are you an experienced Clinical Project Manager in the field of clinical trials who’s engaged in addressing the challenges facing the research and development of novel compounds. Are you passionate about impacting the health and lives of patients around the world? Do you take a consultative approach to trial management proving to be a valuable partner in trial operational delivery? As a Project Manager within our FSP Group you will provide operational leadership and oversight for assigned FSP (Functional Service Provider) projects to ensure that contracted deliverables are accomplished. You may manage regional trials (moderate complexity) and/or support complex global trials. The essential functions below will describe the FSP PM acting in a primary / lead FSP PM role on a project. When in a supportive role on a global study the essential functions will be delegated by the Global Lead. Provide program-level leadership and operational oversight for assigned FSP collaboration activities to support achievement of contracted deliverables. Serve as the primary operational point of contact for the client at the FSP project level including coordination of routine project communication issue escalation resolution tracking and follow-up on agreed actions. Coordinate cross-functional activities across internal stakeholders FSP team members functional line managers study teams and client stakeholders to ensure aligned execution within contracted deliverables. Support development maintenance and implementation of FSP program-specific processes procedures trackers working guidelines communication pathways and governance materials. Monitor project-level risks issues resource constraints quality trends and operational gaps escalate appropriately and support development of mitigation or corrective action plans. Support financial oversight of assigned FSP project activities including review of scope assumptions resource utilization budget pass-through expenses forecasting inputs and financial risks in collaboration with Finance and FSP leadership. Lead organize and facilitate internal and client-facing operational meetings as necessary including preparation of agendas and minutes follow-up of actions presentation of program updates and escalation of key decisions or risks. Contribute to onboarding training mentoring and coaching of FSP team members as needed including support for role expectations client-specific requirements operational processes and escalation pathways. Education and Experience Required Bachelor’s degree or equivalent combination of education and experience preferably in life sciences healthcare clinical research or a related discipline Minimum of 3-5 years of clinical research experience including experience in clinical operations project/program oversight FSP delivery or functional service management or proven competencies for this position and a minimum of 2 years leading a project. Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trails including within the area of Auto Immune Disease areas Strong working knowledge of ICH-GCP applicable regulatory requirements clinical trial conduct and clinical research operational processes. Experience supporting quality oversight metrics review issue escalation risk management or inspection/audit readiness activities. Experience working with clinical trial systems such as EDC eTMF CTMS reporting dashboards trackers or other operational management tools. Proficiency in Microsoft Office applications including Word Excel PowerPoint Outlook and Teams. Other Skills and Competencies Required Strong understanding of clinical research operations FSP delivery models and client-service expectations within a CRO or sponsor-facing environment. Excellent communication and interpersonal skill to effectively interface with clients and internal stakeholders (i.e. functional line managers study teams Finance Talent Acquisition and senior leadership). Strong planning organizational and problem-solving skills with the ability to manage competing priorities and drive follow-up in a fast-paced environment. Ability to coordinate cross-functional deliverables and promote alignment across teams functions countries and client stakeholders. Strong quality mindset with the ability to monitor metrics identify risks or trends escalate issues appropriately and support practical mitigation or corrective actions. Sound financial and commercial awareness including ability to understand scope resource assumptions budget impact and utilization. Effective escalation management skills including judgment to determine when issues require client internal leadership Finance HR or operational escalation Strong written and verbal communication skills in English including ability to prepare clear program updates meeting materials client communications and action-oriented follow-up. Elevated level of professionalism accountability cultural awareness attention to detail and ability to work independently while maintaining strong collaboration with stakeholders. We are a people focussed CRO with a supportive and collaborative environment which promotes work life balance and encourages team development. We invite you to learn more about our growing organization serving our clients that are researching ground-breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants please also refer to our CA Privacy Notice Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com Recruitment Fraud Warning Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal financial or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment banking details or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam we encourage you to report the incident to your local law enforcement authorities consumer protection agency or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.
Remote Slovakia
Position Summary The Contracts & Budgets Associate Site Contract Management develops and negotiates European study budgets based on the requirements of a study protocol as well as reviewing drafting negotiating and tracking a variety of legal agreements which include confidentiality agreements master confidentiality agreements clinical study agreements and amendment agreements. The postholder works closely with the Clinical Operations study team and playing a key role in ensuring deliverables are in alignment with defined study timelines. Essential functions of the job include but are not limited to • Develop negotiate global study budgets based on the requirements of a study protocol. • Review draft and negotiate a variety of agreements including confidentiality agreements master confidentiality agreements clinical study agreements and amendment agreements • Work with supervisor and various internal/external key stakeholders to resolve/escalate contractual issues • Ensure adherence to company policies procedures and contracting standards. • Update relevant study team members regarding the status of contract negotiations and execution. • Coordinate execution of agreements • Support the maintenance of contract files and databases including contract archiving. • Recognize where processes can be improved and take corrective action. • Other tasks as assigned. Qualifications Minimum Required • Bachelors degree or equivalent level of contract management experience preferably in a clinical research or similar industry setting Other Required • 1 year of relevant experience drafting reviewing and negotiating agreements related to clinical research i.e. Non-Disclosure Agreements Clinical Trial Agreements etc. as well as management control and tracking of the contract process. • Excellent organizational and communication skills and attention to detail. Preferred • Post-graduate qualification Skills Competencies • Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment. • Executes time-sensitive matters while maintaining accuracy and attention to detail. • Exhibits high self-motivation and is able to work and plan with some supervision as well as in a global team environment. • Demonstrates a high degree of professionalism as evidenced by punctuality ability to deliver on commitments an understanding of the service culture and positive interactions with customers and teammates including good interpersonal skills. • Displays sound business judgment and a proactive independent work style. • Is proficient in MS Office software programs and computer applications. • Handles sensitive issues with discretion. • Works well independently and cooperatively with others to achieve common goals in a virtual environment. • Develops maintains and strengthens relationships with others inside or outside of the organization who can provide information assistance and support. #LI-Remote #LI-TB1 Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants please also refer to our CA Privacy Notice Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com Recruitment Fraud Warning Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal financial or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment banking details or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam we encourage you to report the incident to your local law enforcement authorities consumer protection agency or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.
Remote Slovakia
We are hiring a Manager Learning and Development based in Hungary Poland Romania Serbia or Slovakia to join our team. The Manager Learning & Development is responsible for supporting training strategy identifying developing and delivering training solutions that support global Precision for Medicine functions. This role partners with subject matter experts to design effective learning programs across translational sciences (labs and logistics) clinical operations project management GCP data management and regulatory/compliance areas in support of functional and GCP requirements. The Manager serves as the primary intake point for training requests coordinates new hire onboarding and supports refinement of learning technologies and platforms. Clear communication and collaboration with stakeholders and L&D leadership are essential to success in this role. Main Duties & Responsibilities Partner with functional SMEs to assess training needs design and develop appropriate content and deliver effective learning solutions. Lead coordination and delivery of new hire role specific onboarding for Precision for Medicine including scheduling and tracking as applicable. Design and deliver instructor‑led virtual and e‑learning training programs aligned with adult learning principles. Serve as first‑line triage for training requests and provide guidance on existing tools templates and materials. Manage and support learning platforms and systems used by the L&D function. Maintain accurate training documentation records and reporting in accordance with regulatory expectations. Collaborate with functional leadership to establish and maintain role‑based curricula by function including documented annual reviews of curricula and training hour requirements with updates completed as regulations organizational needs or role expectations evolve. Education and Experience Graduate postgraduate 4-year college degree or equivalent experience in a scientific or healthcare discipline. Experience working for a Clinical Research Organisation (CRO) with 4-6 yrs of learning and development experience supporting delivery teams. Proficiency with learning development platforms. Proficiency with Microsoft Office. Excellent verbal communication skills be able to communicate effectively in the English language. Strong writing and recordkeeping abilities. Ability to plan and manage multiple complex projects. Demonstrated ability to develop positive working relationships with individual and teams internally and externally. Core understanding of medical terminology and clinical trial activities in relation to execution of a clinical development plan. Strong knowledge of ICH/GCP relating to clinical trial management. Precision for Medicine is the first global precision medicine clinical research services organization purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence with laboratory expertise and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. #LI-NC1 #LI-Remote Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants please also refer to our CA Privacy Notice Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race color age religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com Recruitment Fraud Warning Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal financial or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment banking details or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam we encourage you to report the incident to your local law enforcement authorities consumer protection agency or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.
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