About Us: Diamond CBD is a leading player in the CBD industry dedicated to providing high-quality CBD products to our clients. With a focus on innovation integrity and customer satisfaction we are seeking a dynamic Customer Service Account Manager to join our team. This role is instrumental in nurturing client relationships and providing exceptional customer service to our valued wholesalers. Position Overview:As a Customer Service Account Manager in the CBD space you will play a crucial role in expanding our client base maintaining strong relationships with wholesalers and ensuring their satisfaction with our products and services. You will be responsible for proactively reaching out to potential clients understanding their needs and tailoring our solutions to meet those needs effectively. Key Responsibilities: Client Relationship Management:Develop and nurture strong long-term relationships with wholesalers and key accounts. Act as the main point of contact for existing clients addressing their inquiries and concerns promptly. Understand clients' unique requirements and provide tailored solutions. Customer Service:Provide exceptional customer service to wholesalers ensuring their needs are met and issues are resolved. Act as a liaison between clients and internal teams to ensure seamless order processing and delivery. Market Knowledge:Stay updated on industry trends competitor activities and emerging opportunities in the CBD space. Share insights and recommendations with the team to refine sales strategies. Qualifications: Proven experience in customer service account management or business development preferably in the CBD industry or a related field. Strong communication and interpersonal skills. Self-motivated proactive and goal-oriented. Ability to work independently and as part of a collaborative team. Exceptional negotiation and problem-solving abilities. Proficiency in CRM software and Microsoft Office suite. Job Types: Full-time Part-time Pay: $13.00 - $15.00 per hour Application Question(s): Do you have experience in the CBD industry? Experience: Customer service: 1 year (Required) Work Location: Remote

About Us: Diamond CBD is a leading player in the CBD industry dedicated to providing high-quality CBD products to our clients. With a focus on innovation integrity and customer satisfaction we are seeking a dynamic Customer Service Account Manager to join our team. This role is instrumental in nurturing client relationships and providing exceptional customer service to our valued wholesalers. Position Overview:As a Customer Service Account Manager in the CBD space you will play a crucial role in expanding our client base maintaining strong relationships with wholesalers and ensuring their satisfaction with our products and services. You will be responsible for proactively reaching out to potential clients understanding their needs and tailoring our solutions to meet those needs effectively. Key Responsibilities: Client Relationship Management:Develop and nurture strong long-term relationships with wholesalers and key accounts. Act as the main point of contact for existing clients addressing their inquiries and concerns promptly. Understand clients' unique requirements and provide tailored solutions. Customer Service:Provide exceptional customer service to wholesalers ensuring their needs are met and issues are resolved. Act as a liaison between clients and internal teams to ensure seamless order processing and delivery. Market Knowledge:Stay updated on industry trends competitor activities and emerging opportunities in the CBD space. Share insights and recommendations with the team to refine sales strategies. Qualifications: Proven experience in customer service account management or business development preferably in the CBD industry or a related field. Strong communication and interpersonal skills. Self-motivated proactive and goal-oriented. Ability to work independently and as part of a collaborative team. Exceptional negotiation and problem-solving abilities. Proficiency in CRM software and Microsoft Office suite. Job Types: Full-time Part-time Pay: $13.00 - $15.00 per hour Application Question(s): Do you have experience in the CBD industry? Experience: Customer service: 1 year (Required) Work Location: Remote

The Customer Experience Representative is the first point of contact for customers with questions or issues. The ideal candidate must be passionate about rising to the challenge of making every customer interaction with the company an incredible experience. This role is part-time 100% remote and all eligible candidates must be able to work from home. ➡ What you'll be doing ➡ Focus on helping our customers achieve success with the buying and selling of used products on Archive sitesRespond quickly to customer-submitted email requests Troubleshoot and guide customers through any questions or concernsPartner with internal teams to solve larger customer-related issuesKeeps current with product knowledge Documents problems and resolutions and escalate appropriatelyFollows up with customers to ensure that issues have been addressed successfully What You Need for This Position ➡ Strong customer service skills case ownership positive attitude excellent problem-solving communication and organizational skillsPrior experience working with customers Prior experience with Zendesk is a plusBasic knowledge of e-commerce retailCustomer-facing experience desired (retail hospitality online support etc.)Ability to communicate effectively with non-technical staff and customersKnowledge of all Microsoft Office Suites Ability to work remotely with little supervision while still completing daily tasks.Customer-focused – what we do revolves around the customer!  Ability to think critically troubleshoot and solve complex problems in a fast-paced changing environmentAbility to work 8 AM - 6 PM PSTAvailability to work a weekend day is preferred.This is a part-time role with a maximum of 30 available hours.This role is open to US applicants only. ➡

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Stryker. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. What You Will Do The Customer Service Supervisor is responsible to lead train and mentor a team of Customer Service Representatives providing guidance and support to ensure the highest levels of Customer Service. Monitor and evaluate team performance providing feedback and coaching to enhance individual and team productivity. This role will manage team building employee engagement new product implementation and general customer service activities will be part of the day-to-day operations. Manages customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Analyzes operational processes escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer/clients. Liaises between customers and manufacturing sales field service order processing and accounting to resolve status production delivery and billing inquiries. This is a remote role preferably located in the US West region. You will be required to travel 10% of the time to quarterly meetings in-person meetings and team-building activities. You Will Lead the team to provide outstanding service to internal and external customers for all requests. Manage resources throughout the day and effectively addresses team escalations. Partner with other supervisors and team leads to meet departmental requirements needs and goals. Direct the success of the assigned team by managing people equipment and workload/capacity to meet customer needs. Effectively address issues that arise with the team throughout the day. Drive team continuous improvement initiatives. Collaborate with Operations and Distribution to ensure the order-to-shipment process is efficient and supports the customer’s needs. Interview hire train develop and engage top talent while ensuring a pipeline of talent is established for future roles. Utilize SAP Salesforce Genesys MS Office Application Teams What You Will Need (Required) Bachelor’s degree required. 2+ years of professional experience is required. 2+ of Customer service-related experience is required. 2+ years of leadership experience required. What You Will Need (Preferred) Experience with SAP Salesforce MS Office applications preferred. Medical Device or Healthcare experience preferred Call Center Experience preferred $ 60100 - $ 121600 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills experience and other relevant factors. Health benefits include: Medical and prescription drug insurance dental insurance vision insurance critical illness insurance accident insurance hospital indemnity insurance personalized healthcare support wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) basic life and AD&D insurance and short-term disability insurance. Stryker offers innovative products and services in MedSurg Neurotechnology Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. If you have questions about this posting please contact support@lensa.com"

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Stryker. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. What You Will Do The Customer Service Supervisor is responsible to lead train and mentor a team of Customer Service Representatives providing guidance and support to ensure the highest levels of Customer Service. Monitor and evaluate team performance providing feedback and coaching to enhance individual and team productivity. This role will manage team building employee engagement new product implementation and general customer service activities will be part of the day-to-day operations. Manages customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Analyzes operational processes escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer/clients. Liaises between customers and manufacturing sales field service order processing and accounting to resolve status production delivery and billing inquiries. This is a remote role preferably located in the US West region. You will be required to travel 10% of the time to quarterly meetings in-person meetings and team-building activities. You Will Lead the team to provide outstanding service to internal and external customers for all requests. Manage resources throughout the day and effectively addresses team escalations. Partner with other supervisors and team leads to meet departmental requirements needs and goals. Direct the success of the assigned team by managing people equipment and workload/capacity to meet customer needs. Effectively address issues that arise with the team throughout the day. Drive team continuous improvement initiatives. Collaborate with Operations and Distribution to ensure the order-to-shipment process is efficient and supports the customer's needs. Interview hire train develop and engage top talent while ensuring a pipeline of talent is established for future roles. Utilize SAP Salesforce Genesys MS Office Application Teams What You Will Need (Required) Bachelor's degree required. 2+ years of professional experience is required. 2+ of Customer service-related experience is required. 2+ years of leadership experience required. What You Will Need (Preferred) Experience with SAP Salesforce MS Office applications preferred. Medical Device or Healthcare experience preferred Call Center Experience preferred $ 60100 - $ 121600 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills experience and other relevant factors. Health benefits include: Medical and prescription drug insurance dental insurance vision insurance critical illness insurance accident insurance hospital indemnity insurance personalized healthcare support wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) basic life and AD&D insurance and short-term disability insurance. Stryker offers innovative products and services in MedSurg Neurotechnology Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability. If you have questions about this posting please contact support@lensa.com"

At Bump Boxes we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of each other and foster an environment of professional development creative thinking and growth. Bump Boxes is looking for a positive excited motivated outgoing energetic health conscious adventurous self-motivated risk-taker with the desire to be a part of something big! We are looking for an amazing Customer Experience Specialist to join our Team immediately. Responsibilities will include but are not limited to: answering inbound customer calls chat help outbound customer follow up entering orders answering emails data entry filing duties and other tasks in various computer systems as assigned. This individual will work with management to plan organize and implement processes that enable our continued growth. Customer Experience Coordinator Tasks: + Providing exceptional customer care in an expedient manner that satisfies individual needs of each customer including but not limited to account management sales and tracking. + Answering incoming calls text emails and chats across multiple platforms + Understanding and promoting Bump Boxes products culture and values + Assessing the unique needs of customers using consultative methods and recognizing potential sales opportunities + Be willing to help team members complete various tasks to accomplish organizational goals + Maintaining strict confidentiality of customer information + Fully utilize the systems tools training and resources provided to maximize potential + Assist other departments with varies tasks as needed Requirements Customer service experience (phone experience preferred) Strong communication skills (verbal and written) Excellent decision-making abilities Must be able to relate well to customers and co-workers in an atmosphere of mutual respect and be able to respond appropriately to direction and constructive criticism from a supervisor Regular attendance and punctuality Benefits Employee Stock Option Plan Health Insurance Employee Recognition Program Family Friendly Atmosphere ...and the pride of working at the fastest growing company in the region!

"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Bump Boxes. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. At Bump Boxes we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of each other and foster an environment of professional development creative thinking and growth. Bump Boxes is looking for a positive excited motivated outgoing energetic health conscious adventurous self-motivated risk-taker with the desire to be a part of something big! We are looking for an amazing Customer Experience Specialist to join our Team immediately. Responsibilities will include but are not limited to: answering inbound customer calls chat help outbound customer follow up entering orders answering emails data entry filing duties and other tasks in various computer systems as assigned. This individual will work with management to plan organize and implement processes that enable our continued growth. Customer Experience Coordinator Tasks Providing exceptional customer care in an expedient manner that satisfies individual needs of each customer including but not limited to account management sales and tracking. Answering incoming calls text emails and chats across multiple platforms Understanding and promoting Bump Boxes products culture and values Assessing the unique needs of customers using consultative methods and recognizing potential sales opportunities Be willing to help team members complete various tasks to accomplish organizational goals Maintaining strict confidentiality of customer information Fully utilize the systems tools training and resources provided to maximize potential Assist other departments with varies tasks as needed Requirements Customer service experience (phone experience preferred) Strong communication skills (verbal and written) Excellent decision-making abilities Must be able to relate well to customers and co-workers in an atmosphere of mutual respect and be able to respond appropriately to direction and constructive criticism from a supervisor Regular attendance and punctuality Benefits Employee Stock Option Plan Health Insurance Employee Recognition Program Family Friendly Atmosphere and the pride of working at the fastest growing company in the region! If you have questions about this posting please contact support@lensa.com"

Job Description As a remote customer experience professional you will be part of a collaborative team dedicated to delivering exceptional service to our customers. You will play a key role in ensuring the advancement of our systems and creating a high-quality experience for every customer. You will work from the comfort of your home setting your own flexible schedule between Monday to Sunday (7am-8pm MST). This is an opportunity to earn $24 CAD per hour while being part of a dynamic team that values collaboration accountability and integrity. Our ideal candidate has 1+ year of customer-facing experience and strong problem-solving skills. They are passionate about innovation eager to learn and adapt to new technologies and comfortable with change. The ability to meet performance objectives and productivity targets is essential.

Our team is dedicated to delivering exceptional customer experiences. We strive for excellence in our daily work ensuring every customer interaction meets the highest standards. We're seeking a skilled remote support representative who can provide top-notch support to our customers from the comfort of their own home. This role involves working with customers to resolve issues and offer tailored solutions that meet their unique needs. Key Responsibilities Delivering excellent customer service via phone email or chat Resolving customer complaints and issues in a timely and professional manner Collaborating with other teams to resolve complex customer issues Continuously improving processes and procedures to enhance customer satisfaction Requirements At least 1 year of customer-facing experience Strong problem-solving skills and a passion for innovation Eagerness to learn and adapt to new technologies Able to meet performance objectives and productivity targets Benefits: In this role you will have the opportunity to work collaboratively as part of a dynamic team continuously improve your skills and contribute to creating exceptional customer experiences. Others: To excel in this position you should be proactive resilient and committed to providing outstanding support to our customers. You will be a key member of our team helping us achieve our goal of delivering exceptional customer experiences.

Our goal is to deliver exceptional customer experiences through meaningful interactions. We are a group of top performers who collaborate in a fast-paced environment focused on delivering high-quality results and advancing our systems. To excel in this role you should have 1+ year of customer-facing experience and strong problem-solving skills. You will enjoy flexible remote work arrangements with the opportunity to set your own schedule between Monday to Sunday including holidays from 7am-8pm MST. Key Requirements Strong communication and interpersonal skills Ability to meet performance objectives and productivity targets Comfortable with change and excited about growth opportunities