Brazil
This position is listed on behalf of a partner company who manages all applications and next steps. Our partner is looking for a Pessoa Consultora de Negócios Pleno - Customer Experience e Customer Value Management based in Brazil. This role offers the opportunity to lead strategic and innovative projects focused on Customer Experience and Customer Value Management.You will use data business insights and customer perspectives to diagnose challenges and identify opportunities for meaningful improvement.The position combines analytical thinking process transformation stakeholder engagement and value-driven decision-making.You will work closely with diverse teams and senior stakeholders translating complex findings into clear recommendations and actionable plans.The role provides strong exposure to executive-level communication strategic workshops and initiatives designed to deliver measurable business impact.You will help connect customer experience improvements with financial and strategic objectives balancing effort value and expected outcomes.This is an excellent opportunity for a hands-on consultant who wants to grow through challenging projects continuous learning and meaningful transformation. ➡ Accountabilities ➡ Conduct business diagnostics using data analysis KPIs qualitative and quantitative information and other relevant business insights. Analyze documents databases reports and operational information to identify trends opportunities deviations bottlenecks and root causes. Develop management and executive presentations that clearly communicate diagnostic findings insights recommendations and expected business impact. Define and quantify improvement initiatives based on the processes and customer journeys analyzed considering factors such as retention churn LTV operational efficiency and customer effort. Design implementation plans with clear actions metrics responsibilities timelines and mechanisms for tracking results. Conduct stakeholder interviews and facilitate strategic workshops with professionals from different business areas and hierarchical levels including senior leadership. Map critically analyze and redesign end-to-end customer journeys and business processes with a focus on measurable customer and business outcomes. Support project scope management and escalation processes to help ensure timelines priorities and agreed deliverables remain on track. Serve as a key project reference proactively proposing solutions and supporting project-related demands. Collaborate effectively with other consultants and provide support across project workstreams when required. Translate customer experience insights into actionable recommendations aligned with broader financial and strategic objectives. Use data and stakeholder feedback to prioritize initiatives assess trade-offs and support informed business decisions. Communicate project findings and recommendations with clarity assertiveness and a strong focus on decision-making. Requirements Bachelor’s degree in Engineering Business Administration Economics Marketing or a related field. Previous proven experience as a Product/Business Consultant Business Analyst Product Manager or in a comparable consulting or business transformation role. Strong analytical capabilities with the ability to transform qualitative and quantitative data into business decisions prioritized hypotheses and actionable recommendations. Strong strategic thinking and the ability to connect Customer Experience initiatives with financial and broader business objectives. Ability to quantify the value and potential impact of CX initiatives including retention churn LTV operational efficiency and customer effort. Strong knowledge of Customer Experience metrics such as NPS CES and CSAT with the ability to interpret the underlying insights rather than focusing solely on scores. Experience mapping critically analyzing and redesigning end-to-end customer journeys and business processes. Experience conducting strategic workshops with stakeholders across different functions and seniority levels. Excellent strategic communication and decision-oriented storytelling skills including the preparation and delivery of executive presentations. Ability to translate recommendations into executable action plans with defined metrics owners and mechanisms for monitoring results. Proficiency in Microsoft Office particularly Excel PowerPoint and Word. Strong communication negotiation prioritization and collaboration skills. Hands-on mindset autonomy and the ability to proactively identify and solve project challenges. Ability to work effectively in multidisciplinary and collaborative environments. Previous experience in digital transformation or Customer Experience projects is desirable. Lean Six Sigma Green Belt or process management certification is a plus. Previous experience in business consulting is desirable. Postgraduate degree or MBA in Product Management Business Marketing or a related field is a plus. Must reside in São Paulo or Rio de Janeiro. Benefits Remote work model. Flexible benefits through the All Points program including points for flights and accommodation. Medical assistance. Dental assistance. Life insurance. Pet insurance/benefits. Mobility support including fuel and Uber/99 options. Flexible reimbursement for expenses such as glasses vaccines education shows and other eligible items. Meal and/or food allowance. Birthday Day Off. Wellhub membership. Alelo Club discounts at participating stores and pharmacies. 180-day maternity leave. 30-day paternity leave. Childcare assistance during the baby’s first year. Transportation allowance according to project or area requirements. Annual bonus program. Commission for referring new clients. Access to global training and professional development programs. Dedicated Flex Time for professional development. Mentoring programs with experienced leaders. Semiannual performance reviews. Recurring feedback and 11 sessions with leadership and team members. Personalized development planning aligned with individual career objectives. Opportunities for continuous learning and exposure to strategic innovative and transformation-focused projects. Career growth opportunities and the ability to take ownership of professional development. ➡ How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly objectively and fairly against the role's core requirements. Our system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice By submitting your application you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access rectification erasure objection) at any time. LI-CL1
Brazil
This position is listed on behalf of a partner company who manages all applications and next steps. Our partner is looking for a Advogado(a) Consumidor based in Brazil. This role offers the opportunity to work in consumer law within a multidisciplinary corporate legal environment.You will handle a diverse portfolio of civil and consumer litigation matters preparing strategic legal documents across different levels of complexity.The position combines legal expertise with strong case management requiring careful monitoring of proceedings and effective prioritisation of demands.You will contribute to litigation strategies designed to protect client interests and support the efficient management of high-volume legal portfolios.The role also involves close interaction with internal teams and clients requiring clear communication and a strong understanding of business needs.You will work in an environment that values technology innovation collaboration and continuous improvement in legal services.This is an excellent opportunity for an experienced consumer-law attorney seeking to develop their practice while working on complex and high-volume litigation matters. ➡ Accountabilities ➡ Draft petitions defences appeals initial pleadings and other procedural documents ranging from low to high complexity. Manage consumer and civil litigation matters throughout the relevant stages of proceedings. Monitor procedural developments and ensure that case-management systems are accurately and consistently updated. Analyse different legal strategies to support effective portfolio management and the successful progression of assigned matters. Handle high-volume litigation activities while maintaining quality accuracy and compliance with procedural deadlines. Contribute to the development and implementation of strategies designed to protect client interests and achieve effective legal outcomes. Communicate clearly with clients and internal stakeholders regarding case developments priorities and legal matters. Organise and prioritise multiple demands according to urgency complexity deadlines and client requirements. Support continuous improvement in the management and execution of legal activities within the assigned portfolio. Requirements Completed degree in Law with active OAB registration. Previous professional experience as an attorney preferably within a law firm environment. Demonstrated experience in civil litigation and high-volume case management. Excellent knowledge of Civil Law and Civil Procedural Law. Strong legal writing skills and the ability to prepare procedural documents across different levels of complexity. Good knowledge of Microsoft Office and related productivity tools. Specialisation in Civil Procedural Law or another relevant legal area is considered an advantage. English proficiency is considered a plus. Strong organisational skills with the ability to manage multiple priorities optimise time and meet deadlines. Proactive approach and ability to take ownership of assigned matters. Excellent internal and external communication skills particularly when interacting with clients. Strong sense of urgency and ability to respond effectively to time-sensitive demands. Resilience adaptability and willingness to navigate challenging or unexpected situations. Strategic thinking and the ability to evaluate different approaches to litigation and portfolio management. Benefits Meal/food allowance (VR). Remote work allowance. Medical assistance with co-payment. Childcare assistance. Payment of annual OAB registration fees. SESC partnership and benefits. Opportunity to work in a multidisciplinary corporate legal environment. Exposure to diverse civil and consumer litigation matters. Professional development opportunities in a technology-driven legal environment. Inclusive workplace focused on collaboration innovation diversity and continuous improvement. ➡ How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly objectively and fairly against the role's core requirements. Our system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice By submitting your application you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access rectification erasure objection) at any time. LI-CL1
Brazil
This position is listed on behalf of a partner company who manages all applications and next steps. Our partner is looking for an Analista de DevOps Pleno based in Brazil. This role offers the opportunity to work across automation continuous delivery cloud infrastructure and reliable technology operations.You will help maintain and improve DevOps solutions while supporting secure and efficient software delivery.The position combines hands-on engineering with troubleshooting infrastructure management observability and operational reliability.You will work with technologies including Linux GCP Kubernetes Docker Terraform CI/CD and GitOps.The role involves collaborating closely with development security infrastructure and other multidisciplinary teams.You will contribute to automation continuous improvement and the adoption of technical and security best practices.This is an excellent opportunity for a mid-level DevOps professional looking to expand their technical impact in a technology-driven environment. ➡ Accountabilities ➡ Develop maintain and continuously improve DevOps solutions supporting application delivery and operational environments. Administer and troubleshoot Linux environments including processes services permissions filesystems logs networking and resource consumption. Manage Git workflows including pull requests code reviews branching strategies tags releases and basic conflict resolution. Create and maintain operational automations using Bash Python or equivalent scripting languages as well as REST API integrations. Build and maintain CI/CD pipelines covering builds automated tests quality gates artifact and image publication deployments and traceability. Manage software releases through versioning environment promotion rollback procedures and deployment failure diagnosis. Apply GitOps practices by maintaining version-controlled configurations and infrastructure across development testing and production environments. Work with Docker and Kubernetes including deployments services ingress ConfigMaps Secrets logs events workloads rollouts and rollbacks. Install configure and maintain Helm charts for applications and platform components while applying appropriate RBAC practices. Create and maintain infrastructure using Terraform including variables outputs existing modules and remote state following controlled pipeline execution and pull-request reviews. Support GCP environments including IAM service accounts VPCs subnets firewall rules Cloud Storage Secret Manager GKE and Cloud Run. Troubleshoot connectivity and infrastructure concerns involving DNS TCP/IP HTTPS/TLS and load balancing. Monitor applications and infrastructure using Cloud Logging Cloud Monitoring or equivalent observability platforms maintaining dashboards alerts and operational queries. Investigate and resolve medium-complexity incidents involving pipelines infrastructure networking containers and applications escalating issues requiring architectural or specialized decisions. Apply reliability practices around availability latency errors saturation and foundational SLA SLI and SLO concepts. Maintain operational evidence and documentation covering incidents causes impacts mitigations procedures pipelines infrastructure and runbooks. Manage secrets securely and support DevSecOps practices by addressing findings from dependency image code and secrets scanning. Apply least-privilege principles to human and workload permissions according to established security standards. Collaborate with development security and infrastructure teams to remove technical blockers and improve delivery processes. Identify and implement automation and continuous-improvement opportunities within established architectural and governance standards. Requirements Completed higher education with the diploma required during the hiring process. Intermediate experience with Linux environments particularly Ubuntu RHEL and CentOS including server administration services users permissions and troubleshooting. Basic knowledge of Windows Server administration. Intermediate knowledge of Google Cloud Platform including networking storage compute and IAM. Practical experience with Docker and Kubernetes including platforms such as GKE AKS or EKS. Experience with Helm Charts and troubleshooting Kubernetes workloads and clusters. Basic experience implementing and maintaining CI/CD pipelines. Basic experience with Terraform and infrastructure versioning. Working knowledge of Python Bash PowerShell JSON and YAML. Practical understanding of Git workflows code reviews branching releases and version control. Experience with REST APIs and their use in automation pipelines and platform integrations. Knowledge of automated testing quality gates and software delivery practices. Strong analytical and problem-solving skills particularly when investigating and resolving operational incidents. Clear and objective communication skills with the ability to collaborate effectively across multidisciplinary teams. Strong documentation skills and an organized approach to technical procedures and operational runbooks. Ability to automate operational processes and identify opportunities for continuous improvement. Focus on stability scalability reliability security and maintainability. Benefits Medical and hospital assistance. Dental plan. iFood Benefits allowance. Wellhub membership. Transportation allowance. Childcare assistance. Profit Sharing Program (PLR). Life insurance. Hybrid work model. Day Off benefit. Opportunity to work with cloud infrastructure automation DevOps and modern technology practices. Inclusive and respectful work environment with equal opportunities for professionals including people with disabilities. ➡ How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly objectively and fairly against the role's core requirements. Our system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice By submitting your application you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access rectification erasure objection) at any time. LI-CL1
Brazil
This position is listed on behalf of a partner company who manages all applications and next steps. Our partner is looking for a Analista de Customer Onboarding Júnior based in Brazil. As a Junior Customer Onboarding Analyst you will support clients throughout the implementation and adoption of technology solutions.You will gather requirements understand business needs and help translate them into effective implementation plans aligned with defined project scopes.The role combines customer interaction system configuration process understanding training documentation and ongoing implementation support.You will work closely with clients and internal teams to clarify technical and operational questions monitor progress and keep stakeholders aligned.Your ability to prioritize requests communicate clearly and adapt to changing needs will be essential to delivering a positive customer experience.You will also help users become confident with the solution by providing guidance training and practical support throughout implementation.This is an opportunity to develop your customer-facing analytical and technology skills in a collaborative environment focused on continuous improvement and customer success. ➡ Accountabilities ➡ Gather and document requirements directly with clients to understand their needs expectations and implementation objectives. Align with clients to clarify implementation stages responsibilities timelines and expected outcomes. Map and analyze customer needs while developing a clear understanding of the business processes involved. Learn and apply established implementation standards and solution patterns ensuring that business rules and stakeholder expectations are aligned with the project scope and product specifications. Provide technical and operational support to clients throughout implementation and communicate activity status clearly to all relevant stakeholders. Execute system configurations and parameterizations according to established implementation processes and project requirements. Follow product implementations with clients resolving questions related to integrations technical aspects workflows and business processes. Conduct training sessions for internal audiences and customers either remotely or in person helping users understand and effectively adopt the solution. Engage users throughout the implementation journey and encourage effective adoption and continued use of the solution. Prepare implementation documentation project schedules kick-off presentations action plans and other materials required to support successful project execution. Requirements Strong sense of urgency and prioritization with the ability to manage multiple requests activities and deadlines simultaneously. Analytical profile with the ability to assess information identify relevant details and understand day-to-day business situations. Previous experience in customer service or customer-facing activities with a strong commitment to quality and an excellent customer experience. Knowledge of negotiating deadlines and managing internal requests while balancing customer expectations and business priorities. Adaptability and flexibility to respond effectively to changing circumstances requirements and priorities. Ability to work autonomously taking ownership of routine activities and customer demands with appropriate judgment. Strong verbal and written communication skills with the ability to communicate clearly objectively and courteously with different audiences. Ability to collaborate effectively with teams across different functions and contribute positively to shared objectives. Basic knowledge of Excel. Basic knowledge of Artificial Intelligence and an interest in applying emerging technologies to professional activities. Previous experience with any area or link within the supply chain is considered an advantage. Benefits Remote or hybrid working opportunities for professionals residing in Brazil. Flexible working hours. Health insurance dental insurance and life insurance with coverage extendable to eligible dependents. Medication assistance including coverage for children according to applicable policies. Transportation allowance or parking assistance for employees living in cities where offices are available. Flexible meal and food allowance. Access to Wellhub and TotalPass wellness and fitness programs. Birthday day off with the flexibility to choose the day. NeoBaby parental support program for new mothers and fathers. External training and professional development opportunities through the Unico Skill platform. Childcare assistance according to the applicable policy. Extended parental leave of 6 months for mothers and 30 days for fathers. Employee referral and bonus programs. Opportunities for continuous personal and professional development in a collaborative and customer-focused environment. ➡ How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly objectively and fairly against the role's core requirements. Our system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice By submitting your application you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access rectification erasure objection) at any time. LI-CL1
Brazil
This position is listed on behalf of a partner company who manages all applications and next steps. Our partner is looking for a Software Architect AI SDLC Senior based in Brazil. As a Software Architect AI SDLC Senior you will help transform the software development lifecycle through generative AI and agentic engineering practices.You will design implement and evolve AI-powered workflows that automate and enhance development activities from analysis through deployment.The role combines software engineering AI infrastructure cloud technologies DevOps and solution architecture in a highly collaborative environment.You will work closely with development squads and client stakeholders translating business and technical challenges into scalable AI-enabled solutions.You will build custom agents integrate them with delivery pipelines and establish the infrastructure needed to bring AI-driven automation into production.Quality security compliance responsible AI practices and operational reliability will be central to the solutions you design and implement.This is an opportunity to play a key technical role in an AI transformation program while helping teams adopt new ways of engineering and delivering software. ➡ Accountabilities ➡ Design customize configure and continuously improve generative AI platforms for specific software development lifecycle needs including skills personas prompts and contextual configurations. Develop and maintain agentic workflows integrated with development and delivery pipelines using technologies such as Azure DevOps Git and CI/CD. Integrate AI agents across multiple stages of the SDLC including analysis requirements refinement development testing and deployment. Tune agent parameters prompts and strategies to achieve optimal performance and reliable outcomes at each stage of the development lifecycle. Plan and execute the AI infrastructure roadmap in close collaboration with the AI Orchestrator and other technical stakeholders. Automate development activities while maintaining rigorous standards for code quality security testing and compliance through practices and tools such as SonarQube Veracode and test coverage. Identify assess and mitigate technical risks associated with deploying AI agents in production environments. Ensure that AI-powered solutions follow appropriate ethical regulatory security and governance standards. Work cross-functionally with multiple development squads contributing to technical discussions solution design troubleshooting and production incident resolution. Act as a technical partner to client stakeholders helping translate objectives into effective AI-enabled engineering solutions and facilitating the adoption of agentic practices. Promote engineering and AI knowledge sharing across teams and contribute to a culture of continuous learning and innovation. Requirements Solid professional experience in software development using Java Python or comparable programming languages. Practical familiarity with CI/CD pipelines and DevOps practices and tools particularly Azure DevOps GitFlow and SonarQube. Hands-on experience with cloud computing especially AWS services such as Lambda SQS and S3. Practical experience with generative AI tools applied to software development such as Claude Code GitHub Copilot or similar solutions. Ability to write review and optimize prompts configure AI agents and evaluate the quality reliability and relevance of their outputs. Strong understanding of software quality practices including automated testing Behavior-Driven Development (BDD) and Static Application Security Testing (SAST). Excellent communication and stakeholder management skills with the ability to understand client objectives challenge assumptions constructively and propose appropriate technical solutions. Proactive resilient and adaptable mindset with the ability to work transversally across multiple teams projects and technical contexts. Genuine interest in generative AI and agentic models with enthusiasm for continuously learning and sharing knowledge with engineering teams. Experience with agentic frameworks and methodologies such as AISDD Spec-Kit or similar approaches is an advantage. Knowledge of microservices architecture and frameworks such as Spring Boot or Quarkus is a plus. Familiarity with flow observability tools such as Flow Ops Databricks or similar technologies is desirable. Experience working on large-scale initiatives involving multiple teams or squads simultaneously is beneficial. Previous experience in benefits-related businesses or fintech environments is considered an advantage. Benefits Health and dental insurance. Meal and food allowance. Childcare assistance. Extended parental leave. Access to fitness health and wellness professionals through Wellhub and TotalPass partnerships. Profit Sharing and Results (PLR) participation. Life insurance. Continuous learning opportunities through a dedicated corporate learning platform. Access to online courses and professional development resources. Language learning platform. Discounts through partner programs and benefit clubs. Online resources dedicated to physical health mental health and overall well-being. Courses focused on pregnancy and responsible parenthood. Support from dedicated health and well-being teams and inclusion specialists. Opportunities to participate in affinity groups and an inclusive workplace culture. If based in the Campinas Metropolitan Region attendance at offices in the city is required according to the applicable workplace attendance policy. ➡ How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly objectively and fairly against the role's core requirements. Our system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice By submitting your application you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access rectification erasure objection) at any time. LI-CL1
Main responsibilities Ensure accurate and timely processing of the monthly payroll input by either instructing external payroll partners or undertaking direct input in external payroll tools (Mepco) Review system generated test reports determine if accurate process are accomplished and correct any errors Remit payments to tax and social insurance authorities and benefit providers complete and submit any required regulatory forms Be a central point of contact for payroll inquiries for the assigned entities delivering an effective service to our internal customers Ensure data integrity between Workday and the payroll platform Perform tasks to establish and maintain employee payroll and benefits records (salaries variable schemes employee shares health and other insurance policies pensions schemes etc.) in accordance with the legal regulations and company procedures Other responsibilites Participate in internal controls design and testing (SOX) Perform ad-hoc and recurring reporting of payroll data Own the set-up and continuous adjustment of the Finnish Payroll Playbook as central process repository Actively participate in payroll related process improvement initiatives & the development of payroll best-practice approaches Document and review all outside the system work practices and operating guidelines for assigned payrolls Support in the creation of a solid backup structure within the European payroll function provide backup for other payroll team members during their absences Provide training onboarding and mentoring support for other Payroll Specialists Develop close relationships with our Country HR teams to ensure the smooth flow of payroll related information Close collaboration with our Finance teams on payroll account reconciliations Close collaboration with our external providers Stay current on payroll practices and regulations for the assigned entities Representing the function in internal/external audits Required Qualifications Minimum 2-3 years relevant payroll experience covering Finnish entities across various sectors incl. CBA-driven payroll Strong servicing mindset feeling at ease when answering payroll inquiries from employees managers business unit controllers vendors and governmental agencies both in writing and over the phone Solid understanding of payroll calculations accounting taxation and finance concepts as it relates to payroll in Finland Demonstrated ability to develop and maintain effective ongoing relationships through all levels of the organization including executives line operations and peers as well as experience operating in a global matrix environment Experience in external payroll platforms and vendor management Good knowledge and practice in using Workday as a central HRIS platform Passionate about Payroll and data accuracy Ability to identify and solve complex issues using existing policies and procedures Advanced English communication skills (written verbal) and interpersonal skills Proficiency in Excel Resistant to stress and strive to meet deadlines in time ability to manage the payroll Workload effectively with minimal instruction Ability to mentor and support junior colleagues What We Offer Private healthcare including dental care through Lux Med Life and long-term disability insurance through Generali MultiSport card and a broad range of social benefits Christmas vouchers and subsidies for vacations and childcare Option to borrow office equipment for your home workspace Tuition reimbursement Employee referral program Internal career development opportunities across multiple business areas Modern office facilities including parking Bike subsidy CSR and sports initiatives Relaxation gaming and nursery rooms Up to 4 additional vacation days
Liverpool, United Kingdom
Pinnacle Group are looking to recruit a Home Services Move Assistant to be responsible for helping to create an effective and efficient function with a positive workplace culture that will enable us to deliver an excellent service putting the customer at the centre of our approach focusing on enhancing the lived experience behind every move in move out and repairs and maintenance process delivering top quality housing management services every time. Our Home Services team plays a crucial roleas part of Pinnacle Service Families our largest contract managing 49000 military family homes on behalf of the Ministry of Defence. As part of the team you’ll sign up to our mission To be champions of Service Families advocating for them in everything we do. The ideal candidate will be a highly organised and customer-focused administrator with experience in housing property management or relocation services a strong understanding of relevant housing legislation and accommodation regulations and the ability to manage multiple priorities while delivering a professional accurate and responsive service to military families and stakeholders. This is a full time role working from Monday - Friday and offers a hybrid working pattern of 2 days in the office each week. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services managing and maintaining communities where people live learn work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years living through how we treat our employees and our customers. Who We’re Looking For We’re looking for someone who alongside the key criteria below will sign up to our values of Trust Respect Involve Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key Responsibilities Monitoring and managing the dedicated email inbox for home services. Acting as the first point of contact for service families providing prompt and accurate responses to email enquiries. Managing the receipt and dispatch of all postal mail related to the Home Services. Calculate process and communicate charges for home services to families. Follow up on any outstanding payments and handle any discrepancies. Coordinating garages and other in occupancy requests Adding comprehensive and coherent notes to systems and keeping accurate documentation. Key Requirements Knowledge of property management and housing legislation. Knowledge of JSP464 and other Tri-Service Accommodation Regulations Experience in an administrative role preferably in housing or relocation services. Organisation and time management able to meet multiple deadlines Confident courteous and professional manner Our offer The more diverse our workforce the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague you will become part of an inclusive culture where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group dependant on your role or business area these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans
Guildford, United Kingdom
As part of an exciting digital transformation the University of Surrey is seeking a Systems Analyst to join the IT Services team. This role will be responsible for undertaking analysis of key strategic projects to support the delivery of high quality fit for purpose solutions that implement University’s Vision and Strategic Plans and meet business requirements. We value empower and support every member of staff to get the best out of your unique talents so you’ll be rewarded with a generous salary 32 days holiday PLUS Bank Holidays pension contribution of 14.5% and a unique and vibrant working environment. Role & Responsibilities You will primarily focus on leading consultation to gather shape and define business requirements applying a firm technical understanding to develop the requirements through analysis into deliverable testable and appropriate IT solutions. The post holder will support business stakeholders and project team in analysis stages across the project portfolio from concept though to delivery. The post holder will document requirements and promote suitable IT solutions that exploit existing capabilities and proposing new solutions in accordance with University’s architecture. Responsibilities Include Identify stake holder requirements and develop requirements specifications evaluate proposals and assist and advise business analysis option definition and impact analysis. Work directly with Suppliers Business Stakeholders Project Managers Analysts Developers Testers and Architects to understand and capture initial business requirements and translate these into technical requirements that will be used to evaluate possible solution routes based on business benefit architectural fit value cost and risk. Establish and maintain effective relationships with senior managers academics researchers corporate groups and other stakeholders to understand and document the complex interdependent and wide-ranging business needs of the University. Develop and maintain accurate Requirement Specifications to ensure that they meet the needs of all key project stakeholders including consumers such as Developers and the Test team and incorporate service design and information security needs including functional and non-functional requirements privacy accessibility recovery resilience and reliability. Develop a strong understanding of IT strategy architectures capabilities and domain roadmaps to ensure solution designs are appropriate to Business and its IT strategy. Proactively challenge the current environment and recommend changes which support the delivery of the required business benefits to ensure that the business case is robust and aligned to business and IT strategy. The IT team at Surrey are plugged in to the whole University and our digital transformation work underpins the University’s strategy. IT is growing our digital transformation capability improving student experience and helping increase our research impact. It’s a vibrant and exciting time to join a great and well-respected team at the heart of the University’s strategic plans. What’s in it for you? We think Surrey is an amazing place to work and we are carefully crafting a dynamic flexible and fun place to work and thrive. Our campus is a beautiful leafy environment with carefully designed gardens vibrant green playing fields and a picturesque lake. With the buzz of student life and superb working facilities the University is a global community of ideas and people dedicated to life-changing education and research in an inspiring innovative and diverse environment. Alongside our gorgeous campus setting collegiate on-site atmosphere and plentiful development opportunities we also offer Competitive Salary Hybrid Working Market leading Pension Up to 40 DAYS Holiday 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under-represented groups such as people from Black Asian and minority ethnic groups and people with disabilities. The University reserves the right to close this vacancy early based on volume and calibre of interest.
Capitole Consulting keeps growing and we want to do it with you! 🚀 Are you a passionate SAP FI Consultant with experience in O2C finance processes? We have an exciting opportunity to support and evolve O2C finance processes within a global SAP product environment. The role focuses on standardized scalable and IFRS-compliant FI solutions. RESPONSABILITIES Design and maintain AR and Business Partner solutions aligned with global standards. Translate business requirements into structured SAP FI functional specifications. Support O2C processes including credit management dunning clearing and bank allocations. Participate in international rollouts and large-scale finance initiatives. Collaborate within Agile product teams and manage complex stakeholder environments. KEY REQUIREMENTS 5+ years of experience as SAP FI Consultant with strong AR expertise . Deep knowledge of Accounts Receivable Customer Master Data and O2C integration . Strong understanding of IFRS accounting principles. Experience in multinational environments and global projects. Ability to drive requirement workshops and align stakeholders . NICE TO HAVE Knowledge of SAP SD integration. Experience in Agile / SAFe environments . Familiarity with Jira or ServiceNow . Automotive or highly regulated industry experience. LANGUAGES English C1 German desirable Location FULLREMOTE (In Spain) Schedule flexible. Friday intensive. We're great but with you we'll be even better! For this you will have 🌟 - Budget of 1.200€ in individual training for you to use it in whatever you want (technological events books trainings certifications etc.). - Follow-up with your team every month for continuous feedback. - Teleworking. - Flexible working hours to help you reconcile your professional / family life. - Private medical insurance paid in full by Capitole. - Flexible remuneration (restaurant tickets transport and/or childcare). - WellHub (Gymforless) - Discounts on major brands for employees (Club Capitole). Get to know the whole family 💙 - Team Buildings every two months - don't miss the summer party or the Christmas dinner! - Football team sponsored by Capitole. - Technological communities for you to share your knowledge and ideas with the other teams sharing internal knowledge is essential!!!! - Last but not least a TEAM! Don't you know us yet? Discover us!!! 👉https//capitole-consulting.com/ 🕵️ See what people are saying about us https//www.glassdoor.es/Opiniones/Capitole-Consulting-Opiniones-E2060890.html Don't hesitate to send us your profile we are looking forward to meeting you! The employee will adhere to information security policies - Will have access to confidential information related to Capitole and the project they are working on. - Must comply with the security policies and internal policies of the company and the client. - Must sign an NDA.
Liverpool, United Kingdom
Pinnacle Group are looking for a Power BI Developer to join our Pinnacle Service Families contract. Reporting to the Senior Performance Manager you will be responsible for designing developing and maintaining Power BI reports dashboards and data models that support performance management contract reporting and operational decision-making. Working with complex and varied datasets from multiple operational systems you will transform data into clear reliable and user-friendly solutions that enable stakeholders at all levels to better understand performance and identify opportunities for improvement. Alongside Power BI development you will play a key role in enhancing the wider Microsoft Power Platform environment identifying opportunities to automate data feeds improve data capture streamline manual processes and develop practical business solutions using Power Automate Power Apps and SharePoint. Working closely with operational commercial and technical teams you will translate business requirements into scalable digital solutions that improve efficiency strengthen data quality and support better outcomes across the contract. Pinnacle Service Families manages 49000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO) part of the Ministry of Defence our work supports service families by providing well-managed services and advocating for their needs in everything we do. The ideal candidate will be an experienced Power BI Developer with strong skills in Power BI DAX Power Query and data modelling combined with experience using Power Automate Power Apps and SharePoint to improve processes and automate manual tasks. They will be comfortable working with complex datasets from multiple sources turning data into meaningful insights that support business decisions. Strong stakeholder engagement skills a solutions-focused mindset and a passion for continuous improvement are essential. A portfolio showcasing Power BI dashboards automation workflows or business improvement projects would be highly advantageous. This is a remote role we welcome applications from candidates based anywhere in the UK. Who We Are Pinnacle Group is a market-leading national provider of housing neighbourhood and workplace services.With over thirty years of experience we deliver expert place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-drivenculture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who We’re Looking For We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust Respect Involve Challenge and Deliver Excellence – and iscommittedto earning and maintaining the confidence of our clients and communities. Key Responsibilities Include Design develop and maintain Power BI dashboards reports and scorecards that provide meaningful operational customer compliance and contract performance insights. Build and enhance Power BI data models measures and calculations using DAX Power Query and best-practice data modelling techniques. Transform complex incomplete and inconsistent datasets from multiple data sources into accurate reliable and user-friendly reporting solutions. Gather and translate business requirements into clear reporting and insight solutions that meet stakeholder needs. Create reporting outputs that support operational management KPI monitoring trend analysis exception reporting and senior leadership decision-making. Use Power Automate to streamline data feeds reporting processes notifications approvals and other manual activities. Support the development of Power Apps and SharePoint solutions that improve data capture process control and operational efficiency. Work closely with operational commercial and technical stakeholders to improve data quality reporting standards and performance management processes. Produce clear reports presentations and recommendations that support continuous improvement and informed business decision-making. Ensure reporting solutions are well-governed validated and clearly documented while identifying opportunities to improve efficiency through automation and the wider Microsoft Power Platform. Key Requirements Strong experience developing Power BI reports and dashboards including DAX Power Query data modelling and report design. Experience working with complex messy or incomplete datasets transforming data into accurate meaningful and actionable reporting outputs. Good understanding of the Microsoft Power Platform particularly Power Automate Power Apps and SharePoint with experience automating processes and improving data capture. Experience building reporting solutions improving data quality and translating business problems into practical digital solutions with an interest in leveraging AI and emerging technologies to improve efficiency. Strong communication and stakeholder engagement skills with the ability to present complex information clearly and work effectively with operational commercial and technical teams. Desirable Experience with Dataverse APIs data warehouse environments or structured UAT/testing of reporting outputs. A portfolio showcasing Power BI dashboards Power Platform solutions automation workflows or business improvement projects would be highly advantageous. Our Offer We believe that diversity makes us stronger. The more varied our workforce the better we can understand reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning development opportunities and career progression. Benefits In addition to statutory benefits such as sick pay maternity/paternity leave a pension scheme and annual leave we offer a wide range of additional benefits tailored to your role and business area including Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans