Position Summary ClearStar Inc. is a 30-year leader in background and medical screening technology and the client services function is where our clients experience ClearStar every day. The Director Client Services owns the strategy performance and people of this function across both the Background Screening and Drug/Occupational Health Screening service lines ensuring that every client interaction reflects the accuracy speed and professionalism our clients expect. This is a senior operational and people leadership role with full accountability for support delivery across Zendesk ticket queues uJET phone support key account relationships and the staffing and scheduling models that keep coverage consistent. The Director is the senior escalation point for complex client issues the internal voice of the client and the cross-functional … Sign In to View