Senior Technical Consultant

About Valiantys Here at Valiantys we are one of the world’s largest Atlassian partners helping organizations work better through scalable people-centered solutions. As an Atlassian Platinum Solution Partner with a global footprint we support customers across industries as they adopt ITSM Agile at Scale and modern work management practices. Our teams work at the intersection of strategy and delivery partnering closely with customers to translate complex business challenges into clear actionable solutions built on best practices and leading platforms. Join Valiantys and be part of something extraordinary! Job summary Valiantys is seeking a Senior Technical Consultant who will be responsible for delivering technical projects administering and configuring the Atlassian suite and formulating recommendations and technical solutions to address client needs and technical challenges. They are also expected to have deep technical expertise within the Atlassian space in order to deliver best in class service to our Customers. Things you’ll be working on The Senior Technical Consultant will be involved in complex projects as well as informally supporting other technical consultants with their knowledge. You will bridge the gap between business solution needs and technical execution working closely with our Solutions Consulting team to ensure that what we deliver is not only technically implemented well but also aligns with the Solution Teams strategy and maturity level. Key questions you’ll help us answer Lead and guide team of consultants in implementing technological solutions provided by Solutions Team Member Lead Technical Discovery (what does your system look like what configurations do you have what is working well/not working well etc) Define and document technical architecture approach and presentation Serve as main point of contact in designing and implementing technological solutions Technical Work Decomposition (identifying the work that needs to be done and creating it as tasks to be assigned out) Ability to think out of the box and arrive at technological solutions that will satisfy clients needs Designs and configures the system Build integrations/customization's to specifications provided by solutions team Resolve technical issues Ensures system performance and feasibility This member can fluctuate between the Project Team and those with the title of Technical Consultant Responsible for the technical delivery on projects Analyze and implement customer's technical needs and requirements Write technical & functional specifications and requirements Responsible for installation and configuration of Jira and Confluence server from scratch on a Linux platform. Responsible for the creation a cloud environment and implementation per clients specifications Responsible for conducting ServerData Center to Cloud Migrations Responsible for the implementation of basic to complex Workflows Responsible for specific Add-On development as required Provide advice and make recommendations around technical implementations Deploy configure and integrate applications according to customer needs and requirements Do you have what it takes to be our new Senior Technical Consultant? Proven experience (3–6 years) in ITSM Agile or digital transformation consulting. Strong proven experience (3–6 years) knowledge of Atlassian tools (Jira Software Jira Service Management Confluence BitBucket Jira Align a plus). Ability to connect technology features with business outcomes. Excellent communication and facilitation skills especially with mixed technical and non-technical audiences. Experience producing solution documentation architecture diagrams and delivery roadmaps. Familiarity with integrations automation and reporting ecosystems around Atlassian tools. Experience in migrations of Atlassian applications

Nice to Have

Experience implementing solutions with varying technological apps such as Salesforce and/or ServiceNow Experience in pre-sales or solution engineering in a software or services organization. Strong Knowledge of ITIL SAFe or Lean-Agile frameworks. Certifications such as Atlassian Accreditations ACP ITIL or SAFe are a plus. This range reflects base pay only. It does not include bonuses sales incentives or benefits that may be part of the total compensation package. Annual compensation ranges are determined through interviews and a review of experience knowledge skills abilities of the applicant equity with other team members and alignment with market data. Why you should apply ? Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work but also a platform for you to grow. Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions. Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career. Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.

What we offer

- Employee Perks &

Benefits

Competitive compensation with an annual performance-based bonus Comprehensive Health Insurance401(k) with Company Match Generous Paid Time Off (PTO) - 4 weeks per year plus public holidays A flexible remote work policy A multicultural and international team environment

Location

This role can be located in Canada or in the United States.

We offer

flexible remote working policy. To qualify applicants must be legally authorized to work in Canada or the United States and should not require now or in the future sponsorship for employment visa status. Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion gender sexual orientation gender identity age national origin disability status protected veteran status or any other characteristic protected by law. Valiantys provides a barrier-free workplace and embraces all qualified applicants with varied perspectives and backgrounds. We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.