Social Media Marketing Assistant (Project Management & Paid Ads)

About Us

Idealah Enterprise is the Malaysia branch of BrandBoosty Inc. a fast-growing creative and innovative social media agency with operations in both Malaysia and Canada. With over 5 years of experience in digital marketing we have a proven track record of helping both local and international brands succeed through creative content viral campaigns and strategic influencer collaborations. Our expertise spans across platforms like Facebook Instagram TikTok and XiaoHongShu (RED). We specialize in crafting brand stories that engage audiences and drive measurable results. At Idealah we’re dedicated to turning digital spaces into growth opportunities for brands building strong meaningful connections with their target audiences. Role

Summary

The Marketing Project Coordinator (Paid Ads & Operations) is responsible for keeping client projects organized ensuring internal teams stay aligned and monitoring paid advertising campaigns on a day-to-day basis. This role acts as the key internal coordinator between Account Managers Creative Ads KOL and other execution teams. You will turn client requests into clear action plans track deadlines and deliverables follow up on outstanding tasks and make sure projects continue moving forward smoothly. In addition you will support the Ads team by monitoring campaign performance checking budgets and key metrics identifying unusual performance changes and flagging issues early for further optimization. Key ResponsibilitiesProject Management & Coordination Convert client briefs requests and campaign plans into clear tasks within the project management system. Assign tasks to Creative Ads KOL and other relevant teams with clear owners and deadlines. Track project progress daily and follow up on delayed or outstanding tasks. Identify blockers early and escalate issues when required. Coordinate communication between internal departments to ensure information is clear accurate and up to date. Ensure client-related follow-ups and internal responses are handled within 24 hours whenever possible. Conduct basic quality checks on deliverables before they are sent for client review. Track revisions and recurring feedback to help reduce repeated mistakes. Record meeting minutes and follow up on action items. Maintain project boards SOPs campaign records and internal systems in an organized manner. Support Account Managers with client performance reviews and reporting when required. Paid Ads Monitoring Monitor active Meta and other paid social campaigns on a daily basis. Track campaign spend budget pacing CPM CTR CPC CPL conversions and other relevant KPIs. Identify unusual changes in performance overspending under-delivery or campaign issues. Flag performance concerns to the team for further action. Maintain paid ads tracking sheets and performance records. Ensure campaigns are launched according to approved timelines budgets creatives and client requirements. Check that the correct creatives copy targeting and campaign details are being used. Assist with preparing weekly or monthly paid ad performance summaries. Coordinate with Creative and when new creatives or campaign adjustments are required. Operations & Admin Support Maintain and improve internal SOPs when needed. Support basic IT and administrative tasks related to team operations. Help identify workflow gaps and suggest ways to improve efficiency.

Requirements

2–4+ years of experience in marketing project management marketing operations digital marketing or a related role. Agency experience is strongly preferred. Strong organizational skills and follow-up discipline. Comfortable managing multiple clients projects deadlines and stakeholders at the same time. Good understanding of digital marketing and basic paid advertising metrics. Experience with Meta Ads is preferred. Comfortable using AI tools Notion Google Workspace WeChat and WhatsApp. Strong written and verbal communication skills. Detail-oriented and able to identify issues before they become larger problems. Must be able to speak and write Mandarin as this role will communicate with Mandarin-speaking clients and team members.

What We Offer

Work From Home Enjoy the flexibility of a fully remote position within a trust-based working environment. Strong Career Growth Grow within a fast-moving marketing agency and gradually take greater ownership of client projects operations and paid advertising campaigns. Hands-On Marketing Exposure Work across Creative Influencer Marketing Paid Ads Account Management and Operations giving you exposure to the full campaign process. Strong Team Culture Work closely with leadership and Account Managers with visibility into campaign decisions client strategy and internal operations. Structured Systems & SOPs Work with established Notion workflows and internal SOPs while also having opportunities to improve and optimize existing processes. Pay RM3500.00 - RM4500.00 per month Application Question(s) Do you comfortable work from home or fully remote work Language Do you speak Mandarin & English (Preferred)

Work Location

Remote