About Sonar Software At Sonar Software we’re revolutionizing how internet service providers (ISPs) manage their operations. Our cutting-edge SaaS BSS/OSS solution empowers ISPs to streamline processes enhance customer experiences and drive growth. As a fast-growing remote-first company we thrive on collaboration and innovation. We’re on a mission to help ISPs bridge the digital divide and bring internet access to underserved communities. Job Summary The Technical Support Specialist is responsible for providing high-quality support to both external customers and internal teams using our Sonar software application. This role serves as the first point of contact for troubleshooting technical issues answering product-related questions and ensuring an exceptional customer experience. The Technical Support Specialist diagnoses and resolves software problems guides users through step-by-step … Sign In to View