| Job Title | Customer Service Representative |
| Company | Equi-Tox Pharma, LLC
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| Job Location | Remote United States |
| Job Type | fulltime |
| Min Pay | 29 |
| Max Pay | 36 |
| Pay Currency | USD |
| Pay Cycle | hourly |
| First Seen |
4 hour(s) ago
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| Description | Job Overview As a Customer Service Representative you’ll be the vibrant voice of our company engaging with customers and providing exceptional support to meet their needs. Your role is crucial in ensuring customer satisfaction and fostering strong relationships through effective communication and problem-solving. You’ll handle inquiries resolve issues and promote our products and services with enthusiasm and professionalism. What you’ll do Provide outstanding customer support through various channels including phone email and chat. Assist clients with inquiries ensuring a seamless experience from start to finish. Conduct outbound calling to follow up on customer feedback and promote new offerings. Utilize your analysis skills to identify trends in customer feedback for continuous improvement. Maintain accurate data entry of customer interactions in our systems. Demonstrate excellent phone etiquette while managing high call volumes in a call center environment. Collaborate with team members to enhance client services and share best practices. Handle cash transactions accurately while adhering to company policies. Basic qualifications Proficient in English multilingual or bilingual skills are a significant advantage. Strong communication skills with the ability to engage customers effectively. Preferred qualifications Previous experience in customer service or client services roles. Familiarity with Microsoft Office applications and general computer skills. Experience in sales or outbound calling is a plus. Typing proficiency for efficient data entry. Why you’ll love it here We’re dedicated to creating an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in the comprehensive benefits we offer designed to support you at every stage of your journey. Our benefits include: A supportive work culture that values your contributions. Opportunities for professional development and career advancement. Resources for financial savings and retirement planning. Programs that focus on your physical and mental health. About us Join our dynamic team where your passion for helping others can shine! We believe in enriching lives through exceptional service and innovative solutions. Together we create memorable experiences for our customers while fostering a culture that celebrates diversity collaboration and growth. Job Type: Full-time Pay: $29.93 - $36.41 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Work Location: Remote |
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