| Description | ### ServiceNow Developer (Pending Contract Award) Location: 100% Remote (U.S. based only) Clearance Required: Must be eligible for Tier 2 Public Trust (Moderate Risk) Type: Full-Time Contract (1-year base + 4 option years) U.S. Citizenship: REQUIRED ### Overview We are seeking a highly experienced ServiceNow Developer to support a mature and mission-critical federal IT services environment. This position is contingent upon contract award and offers full-time remote work within the U.S. The ideal candidate will have a strong command of ServiceNow ITSM hands-on experience with multiple modules and a track record of designing and implementing ServiceNow solutions in complex enterprise environments. This is a long-term role within a team that values innovation service improvement and collaboration. ### Responsibilities Design and develop robust ServiceNow solutions across the platform with a primary focus on the ITSM suite (Incident Problem Change Request Knowledge). Extend ServiceNow capabilities across additional modules such as CMDB Asset Management Service Catalog or HRSD based on project needs. Participate in and lead implementation projects including requirements gathering solution design build test and go-live support. Develop test and deploy custom applications and workflows using JavaScript Glide API Flow Designer and ServiceNow Studio. Build and maintain Service Catalog items custom forms workflows and client/server-side scripts. Configure and maintain data integrations via REST SOAP and MID Servers. Collaborate with cross-functional technical teams to ensure platform solutions align with enterprise IT strategies. Create system documentation user guides and support knowledge articles for internal use. Participate in Agile development cycles and provide input during sprint planning and reviews. ### Required Qualifications U.S. Citizenship (required for federal suitability screening) Must be eligible for a Tier 2 Public Trust (Moderate Risk) background investigation 5+ years of direct hands-on ServiceNow development experience Deep expertise in ITSM modules and solid understanding of ITIL-aligned workflows Demonstrated experience with platform implementation and end-to-end delivery of ServiceNow solutions Proven ability to create scalable maintainable solutions within ServiceNow’s best practices Proficiency with JavaScript ServiceNow APIs and Flow Designer Familiarity with the ServiceNow data model ACLs business rules and UI policies Note: A bachelor's degree in Computer Science Information Technology or a related field is preferred. Equivalent work experience will be considered in lieu of a degree. ### Nice to Have ServiceNow Certified Implementation Specialist – ITSM ServiceNow Certified Application Developer Experience with other ServiceNow modules (e.g. CMDB SAM HAM HRSD SecOps GRC Discovery) Integration experience with external systems or data sources Familiarity with Agile delivery frameworks and DevOps pipelines Prior experience supporting public sector or regulatory environments ### Why Join Us? Be part of a mission-aligned high-performance delivery team Work 100% remotely from anywhere in the U.S. Contribute to a project with strong customer relationships and organizational support Use your ServiceNow expertise to shape enterprise IT operations and automation |