Overview Join an amazing team that is consistently recognized for our achievements and culture including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! Position Summary The VP Online Experience & Growth is responsible for leading the technology strategy engineering execution and platform modernization efforts that power Mercury’s digital growth agenda. This role owns end-to-end software engineering initiatives across quote bind onboarding and related digital experiences with a clear focus on improving funnel performance reducing defects and leakage increasing conversion and enabling scalable efficient growth. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows $178785 to $441312 (NJ NY WA HI AK MD CT RI MA) $178785 to $441312 (NV OR AZ CO WY TX ND MN MO IL WI FL GA MI OH VA PA DE VT NH ME) $178785 to $441312 (UT ID MT NM SD NE KS OK IA AR LA MS AL TN KY IN SC NC WV) In CA Typical hiring range is $279044 to $387561 The expected base salary for this position will vary depending on a number of factors including relevant experience skills and location. Responsibilities Essential Job Functions Lead end-to-end software engineering initiatives that improve digital funnel performance reduce system errors and increase conversion across quote bind and onboarding experiences. Define and execute the engineering vision roadmap and operating model for Mercury’s online experience and growth platforms. Design build and modernize cloud-based applications and platform components including migrations UI rebuilds and integrated service experiences that support scalable business growth. Develop and deploy application features that improve customer and partner experience including workflow automation real-time status visibility secure transaction capabilities and self-service tools. Apply AI and predictive modeling techniques to optimize decisioning personalize user journeys identify leakage or performance issues and drive measurable improvements in operational efficiency and customer outcomes. Establish and monitor key engineering customer and business performance metrics use data and experimentation to improve conversion reliability speed and adoption. Lead large-scale modernization and transformation efforts including platform simplification service integration legacy remediation and cloud enablement. Partner across product QA UAT analytics operations and business teams to deliver high-impact releases on schedule and translate business priorities into technical solutions. Build and lead high-performing engineering organizations by hiring strong talent developing leaders setting clear expectations and fostering accountability innovation and continuous improvement. Drive engineering excellence through strong architecture secure development practices observability resiliency automation and disciplined release management. Communicate technology strategy priorities risks tradeoffs and business impact to executive leadership and influence enterprise investment decisions. Ensure systems within scope are secure compliant scalable maintainable and aligned with current and future business needs. Qualifications Education Minimum Bachelor’s degree in Computer Science Computer Engineering Information Systems or a related field or equivalent combination of education and experience. Preferred Master’s degree in Computer Science Engineering Information Systems Business Administration or related field. Experience Minimum 15+ years of software engineering experience including 7+ years in senior engineering leadership roles with responsibility for multiple teams platforms and large-scale delivery. Preferred Experience leading customer-facing digital platforms with accountability for conversion funnel performance service reliability and growth outcomes. Experience with cloud modernization platform transformation workflow automation and AI/ML-enabled product capabilities. Experience in P&C insurance financial services or other regulated environments. Knowledge and Skills Proven ability to lead large high-performing software engineering organizations and develop strong managers and next-level leaders. Strong experience delivering modern web API backend integration and platform solutions across complex business and technology environments. Deep expertise in building scalable secure resilient and maintainable distributed systems using cloud-native architecture and modern engineering practices. Strong understanding of digital funnel optimization customer journey design experimentation analytics and performance improvement. Experience leveraging AI predictive modeling and data-driven insights to improve decisioning personalization automation and business outcomes. Demonstrated success leading modernization initiatives such as cloud migrations UI rebuilds platform consolidation and service integration. Strong business acumen with the ability to connect engineering investments to growth conversion efficiency and customer experience outcomes. Excellent communication and executive presence with the ability to influence technical and non-technical stakeholders. Strong collaboration skills and the ability to work effectively across product operations QA UAT analytics compliance and business teams. Proven ability to drive operational excellence and improve time to market quality and adoption through disciplined execution and continuous improvement Leadership Expectations Operate at enterprise scale and align engineering decisions to business growth priorities. Balance strategic vision with execution discipline and measurable outcomes. Drive accountability for results not just delivery. Champion innovation while maintaining reliability governance and risk awareness. Build organizational capability and succession depth across the engineering function. About the Company Why choose a career at Mercury? At Mercury we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow make time to have fun and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included to serve customers from all walks of life. We care about our people and we mean it. We reward our talented professionals with a competitive salary bonus potential and a variety of benefits to help our team members reach their health retirement and professional goals. Learn more about us here https//www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits including Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time sick time 9 paid Company holidays volunteer hours) Incentive bonus programs (potential for holiday bonus referral bonus and performance-based bonus) Medical dental vision life and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources including free mental wellbeing therapy/coaching sessions child and eldercare resources and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by federal state or local law. Pay Range USD $178785.00 - USD $441312.00 /Yr.