Job Title | Location | Description | Posted** |
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Customer Care Specialist
Jersey Watch |
Remote
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If you're looking for a new opportunity want to work on a small remote team love sports and you have a track record of success in customer facing roles...WE NEED YOU! My name is Sierra and I'm one of the team members here at Jersey Watch! We’re an all-in-one sports management software made for youth sports organizations. You can learn more about our company here: Jersey Watch Company Overview: We’re a small team of 7 so you’ll have a lot of responsibility ownership and room to grow. Most of your work will be customer-facing and you’ll make a huge impact on the experience of the 2600+ youth sports organizations we serve across the U.S. & Canada. You’ll be involved in: Handling day-to-day customer support (mainly via email but you can learn how we support our customers here: www.jerseywatch.com/customer-care-commitment) Guiding new customers through onboarding and setup Recording customer support screencasts and tutorials with Loom Helping achieve key Customer Care goals for our team Organizing customer reviews and submitting customer feedback to our product team Identifying product bugs Contributing to various growth activities. Everyone on our team contributes to the growth of the business and we will develop your role based on your skills and interests Ready to take the next step in your career? Apply now! If you have any questions about the role please send an email to help@jerseywatch.com Requirements Must-haves... Full-time work experience Ability to work 9AM to 5PM PST MST or CST Proven track record in customer-facing roles Excellent writing and communication skills Desire to learn adapt and thrive on a small remote team Excited about solving tough problems for sports volunteers Strong fit with our company values (Learn more on www.jerseywatch.com/about) Nice-to-haves... Experience supporting software-as-a-service (SaaS) applications Experience working in a remote environment Experience working with a support ticketing system or interacting with customers via email Youth sports experience (volunteering playing managing etc) Benefits Salaried role ($45000 - $65000 range depending on skills and experience) Medical / Dental / Vision Insurance Monthly coworking stipend 4.5 day work week Retirement benefits (100% match up to 3%) Equipment (Macbook Air and accessories) Twice annual team trips for team building fun and goal setting (past locations include Austin Boulder Boston and Miami)
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Designer
Unreal Snacks |
Boston, MA
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"About Unreal We are Unreal - a mission-based chocolate snack company that is changing the world by proving the foods we love most don't have to be so bad for us. Unreal is altering the snacking landscape by reinventing America's favorite confections we all loved ... until we realized what we were eating. We've removed all the artificial stuff dyes corn syrup soy preservatives chemicals GMO's and excess sugar to create chocolate snacks people can actually feel good about eating. And...the taste is Unreal! Unreal products are available in over 25k locations nationwide including Whole Foods Costco Walmart Kroger Publix Target and online at Thrive Market Amazon and of course unrealsnacks.com. And we are just getting started. Our aim is to be the global leader in better-for-you indulgent snacking. And it takes an Unreal team to make that happen! Job Summary We're looking for a versatile Designer to join Unreal's small but mighty Brand & Creative Development team. In this role you'll spend the majority of your time executing high-craft design work across both digital and print channels with the remaining time dedicated to ideating and building out our brand expression. You'll partner closely with our Lead Art Director to produce assets for everything from evergreen brand content to seasonal campaigns event activations merch and collateral and will collaborate with team members across Unreal's Commercial team. Your work will help strengthen and expand our design systems while ensuring every touchpoint reflects Unreal's bold unforgettable brand. The ideal candidate is a technically excellent designer with 4–6 years of experience ideally including 2+ years on the brand side in CPG. You thrive in collaborative environments adapt quickly and bring equal enthusiasm for all types of projects. You understand the fundamentals of brand building beyond campaigns and are comfortable juggling multiple deliverables with precision and attention to detail. Mastery of the Adobe Creative Suite and Figma is required and motion design event/activation design or art direction skills are a plus. If you're low-ego eager to learn and excited to roll up your sleeves to help a growing brand make an outsized impact we want to hear from you. The Designer will be a vital member of the Unreal Brand & Creative Development team and report to the Lead Art Director. What You'll Do Partner with the Lead Art Director to design high-quality digital and print assets across Unreal's brand ecosystem including evergreen content seasonal campaigns events activations merch and collateral. Execute with technical excellence delivering high-craft on-brand creative that strengthens and expands our design systems. Translate Unreal's brand expression into visually compelling outputs that align with brand guidelines and resonate with target audiences. Collaborate with internal partners external agencies and freelancers to bring creative concepts to life across multiple channels. Balance multiple projects and deadlines at once using Asana to track progress and keep deliverables on schedule. Contribute fresh ideas and creative problem-solving to help evolve Unreal's bold disruptive brand expression. Who You Are A designer with 4–6 years of experience ideally including 2+ years in CPG on the brand side agency experience is a plus. Technically excellent in both digital and print design with mastery of Adobe Creative Suite and Figma. Meticulous with strong attention to detail and ability to manage multiple projects and priorities in a fast-paced environment. Comfortable using project management tools like Asana to stay organized and aligned. A collaborative low-ego team player who is adaptable and thrives on jumping in wherever needed. Equally energized by big campaign work and everyday brand needs delivering the same level and precision of craft to both. Passionate about building bold memorable brands and eager to help Unreal leave its mark on the category. Brings a mix of creative problem-solving curiosity and growth mindset to every challenge. Motion graphics event/activation design and/or art direction a plus. The base compensation range for this position is between $130K - $140K annually. This position is also eligible for a 15% bonus . The salary range listed reflects the minimum and maximum target for new hire salaries for this position. Individual compensation is determined by additional factors including role-related experience and relevant education and certifications. Bonus payout is pro-rated to start date. Employees must be employed by September 30 of the calendar year to be eligible for bonus for that calendar year. What We Offer At Unreal we are dedicated to providing our employees with a comprehensive array of benefits and perks that resonate deeply with our Core Values. We believe in nurturing our team members ensuring they feel supported and valued and enabling them to bring their best selves to work. Below you'll find an overview of what each Unreal employee enjoys. Competitive salary and bonus Unlimited PTO & all federal holidays off Health Dental and Vision insurance - employee premiums are 100% covered dependent premiums covered at 60% Health Reimbursement Account 401(k) with company match (eligible to participate after 6 months from hire) Up to 18 weeks Paid Parental Leave Paid Caregiver Medical & Bereavement Leave Tuition Reimbursement & Professional Development Stipend Wellness Stipend Monthly Home Office Stipend Coworking Stipend for remote employees Donation Matching Program Paid Volunteer Days Unlimited chocolate Great teammates and team culture - including department & team events Exposure to exciting opportunities at a rapidly growing brand! Our Core Values At Unreal our Core Values guide how we collaborate with our teammates and our external partners to bring our products to life. We search for candidates who encompass and build upon our Core Values as outlined below: Endlessly Pursue Better Push yourself (and others!) to be the best you can be and do the best you can do. Challenge the status quo. Sweat the small details and don't settle. Hold yourself and our company to sky high standards that will bring us to excellence in all that we do. Do The Right Thing Always ask the question ""what is the right thing to do?"" of yourself our company and our partners. Always a Teacher Always a Student Be open enough to share your knowledge and humble enough to absorb new knowledge. This never ending cycle is the cornerstone of growth. Radiate Good Vibes Embody the joy we bring to the world with a contagious positive energy. Make Every Bite Matter Deliver our promise to make the best bite ever. We will not sacrifice taste health or the planet. Unreal Brands Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race color religion creed national origin or ancestry ethnicity sex (including gender pregnancy sexual orientation and gender identity) age physical or mental disability veteran or military status genetic information citizenship or any other legally recognized protected basis under applicable federal state or local law."
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Customer Care Specialist
Jersey Watch |
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If you're looking for a new opportunity want to work on a small remote team love sports and you have a track record of success in customer facing roles...WE NEED YOU! My name is Sierra and I'm one of the team members here at Jersey Watch! We're an all-in-one sports management software made for youth sports organizations. You can learn more about our company here: Jersey Watch Company Overview: We're a small team of 7 so you'll have a lot of responsibility ownership and room to grow. Most of your work will be customer-facing and you'll make a huge impact on the experience of the 2600+ youth sports organizations we serve across the U.S. & Canada. You'll be involved in: Handling day-to-day customer support (mainly via email but you can learn how we support our customers here: www.jerseywatch.com/customer-care-commitment) Guiding new customers through onboarding and setup Recording customer support screencasts and tutorials with Loom Helping achieve key Customer Care goals for our team Organizing customer reviews and submitting customer feedback to our product team Identifying product bugs Contributing to various growth activities. Everyone on our team contributes to the growth of the business and we will develop your role based on your skills and interests Ready to take the next step in your career? Apply now! If you have any questions about the role please send an email to help@jerseywatch.com Requirements Must-haves... Full-time work experience Ability to work 9AM to 5PM PST MST or CST Proven track record in customer-facing roles Excellent writing and communication skills Desire to learn adapt and thrive on a small remote team Excited about solving tough problems for sports volunteers Strong fit with our company values (Learn more on www.jerseywatch.com/about) Nice-to-haves... Experience supporting software-as-a-service (SaaS) applications Experience working in a remote environment Experience working with a support ticketing system or interacting with customers via email Youth sports experience (volunteering playing managing etc) Benefits Salaried role ($45000 - $65000 range depending on skills and experience) Medical / Dental / Vision Insurance Monthly coworking stipend 4.5 day work week Retirement benefits (100% match up to 3%) Equipment (Macbook Air and accessories) Twice annual team trips for team building fun and goal setting (past locations include Austin Boulder Boston and Miami)
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Customer Care Specialist
Jersey Watch |
Remote United States
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If you're looking for a new opportunity want to work on a small remote team love sports and you have a track record of success in customer facing roles...WE NEED YOU! My name is Sierra and I'm one of the team members here at Jersey Watch! We’re an all-in-one sports management software made for youth sports organizations. You can learn more about our company here: Jersey Watch Company Overview: We’re a small team of 7 so you’ll have a lot of responsibility ownership and room to grow. Most of your work will be customer-facing and you’ll make a huge impact on the experience of the 2600+ youth sports organizations we serve across the U.S. & Canada. You’ll be involved in: Handling day-to-day customer support (mainly via email but you can learn how we support our customers here: www.jerseywatch.com/customer-care-commitment) Guiding new customers through onboarding and setup Recording customer support screencasts and tutorials with Loom Helping achieve key Customer Care goals for our team Organizing customer reviews and submitting customer feedback to our product team Identifying product bugs Contributing to various growth activities. Everyone on our team contributes to the growth of the business and we will develop your role based on your skills and interests Ready to take the next step in your career? Apply now! If you have any questions about the role please send an email to help@jerseywatch.com Requirements Must-haves... Full-time work experience Ability to work 9AM to 5PM PST MST or CST Proven track record in customer-facing roles Excellent writing and communication skills Desire to learn adapt and thrive on a small remote team Excited about solving tough problems for sports volunteers Strong fit with our company values (Learn more on www.jerseywatch.com/about) Nice-to-haves... Experience supporting software-as-a-service (SaaS) applications Experience working in a remote environment Experience working with a support ticketing system or interacting with customers via email Youth sports experience (volunteering playing managing etc) Benefits Salaried role ($45000 - $65000 range depending on skills and experience) Medical / Dental / Vision Insurance Monthly coworking stipend 4.5 day work week Retirement benefits (100% match up to 3%) Equipment (Macbook Air and accessories) Twice annual team trips for team building fun and goal setting (past locations include Austin Boulder Boston and Miami)
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Site Reliability Engineering Tech Lead
acryldata |
Palo Alto, California, United States
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DataHub is an AI & Data Context Platform adopted by over 3000 enterprises including Apple CVS Health Netflix and Visa. Innovated jointly with a thriving open-source community of 13000+ members DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering DataHub Cloud delivers a fully managed solution with AI-powered discovery observability and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments ensure AI system reliability and implement unified governance enabling AI & data to work together and bring order to data chaos.About the Role We're seeking an experienced Site Reliability Engineering (SRE) Tech Lead to join DataHub and drive the reliability scalability and operational excellence of our platform offerings. In this role you'll lead technical initiatives across DataHub Cloud and our emerging enterprise deployment solution which provides customers with enhanced control and flexibility for running DataHub in their preferred environments. Key Responsibilities Technical Leadership & Architecture Design and implement robust scalable infrastructure solutions for DataHub Cloud and enterprise deployments Lead the technical vision for multi-cloud deployment strategies and distributed system integrations Architect monitoring observability and alerting systems across diverse environments Drive best practices for infrastructure as code configuration management and deployment automation Enterprise Platform Development Partner with product and engineering teams to influence the development of advanced deployment capabilities Collaborate with cross-functional teams to help build systems for seamless installation upgrade and rollback processes across various environments Influence the design and help implement comprehensive monitoring and health check systems for distributed deployments Partner with engineering teams to help develop self-healing and automated remediation capabilities Platform Reliability & Operations Establish and maintain SLAs/SLOs for both cloud and enterprise offerings Lead incident response and post-mortem processes to drive continuous improvement Implement chaos engineering practices to proactively identify system weaknesses Optimize system performance capacity planning and cost efficiency Team Leadership & Collaboration Mentor and guide a team of SRE engineers and collaborate with platform engineering teams Work closely with product engineering and customer success teams to ensure reliable product delivery Improve on-call practices runbooks and knowledge sharing processes Drive cross-functional initiatives to improve overall system reliability Required Qualifications 8+ years of experience in Site Reliability Engineering Platform Engineering or DevOps roles 3+ years of technical leadership experience managing engineering teams Strong expertise with cloud platforms (AWS GCP Azure) and infrastructure automation tools Proficiency in containerization technologies (Docker Kubernetes) and orchestration Experience with infrastructure as code tools (Terraform CloudFormation Pulumi) Strong programming skills in Python Java or similar languages Deep understanding of monitoring and observability tools (Prometheus Grafana Datadog etc.) Experience with CI/CD pipelines and deployment automation Strong knowledge of networking security and database operations in cloud environments Preferred Qualifications Experience building and operating multi-tenant SaaS platforms Background in developing customer-facing deployment and management tools Knowledge of data infrastructure and metadata management systems Experience with service mesh technologies and microservices architectures Previous experience in a customer-facing technical role or working with enterprise clients Experience with data governance or data catalog platforms What You'll Build A robust management control plane for enterprise-grade deployments Automated deployment pipelines supporting multiple cloud providers and customer environments Comprehensive monitoring and alerting systems with customer-facing dashboards Self-service tools for customers to manage their DataHub installations Disaster recovery and backup solutions for enterprise deployments Performance optimization and scaling solutions for high-volume data workloads Benefits and Perks We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical thoughtful and designed to support long-term growth. Competitive compensation We offer salaries that reflect your skills experience and the impact you make. You bring value—we make sure you're recognized for it. Equity for everyone Every team member receives an ownership stake in the company. When we grow you grow with us. Hybrid work This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week. Location flexibility Home office coworking space or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time. Comprehensive health coverage Your well-being matters. We cover 99% of medical dental and vision premiums employees and 65% for dependents. Flexible savings accounts We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs. Support for every path to parenthood Through Carrot Fertility we provide inclusive fertility benefits and family-forming support. All U.S. employees have access regardless of age gender identity or family structure. Time off that works for you We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility rest and real life. Why Join Us DataHub is at a rare inflection point: we’ve achieved product-market fit earned the trust of leading enterprises and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way. By joining our team you’ll: Tackle high-impact challenges at the heart of enterprise AI infrastructure Ship production systems that power real-world use cases at global scale Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world Build the next generation of AI-native data systems including conversational agents intelligent classification automated governance and more If you're passionate about technology enjoy working with customers and want to be part of a fast-growing company changing the industry we want to hear from you!
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Full-Stack Engineer (Back-End Leaning)
ElevenLabs |
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This role is remote and can be executed globally. If you prefer you can work from our offices in Bangalore Dublin London New York San Francisco Tokyo and Warsaw. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. About The Role We are looking for back-end engineers to expand the functionality of our system. There is flexibility in staffing engineers on projects across the company depending on the project your specific responsibilities might include: Building and maintaining our platform on top of our cutting-edge voice models which are used by millions of users. Improving our existing products to ensure that they’re intuitive powerful and make innovative use of our research team’s latest break-throughs. This could involve adding significant functionality or building integrations with other common consumer/enterprise solutions. Maintaining and strengthening our internal infrastructure as we scale and grow to ensure that our products remain live performant and secure. Collaborating closely with engineers and others from the Frontend Growth and Sales teams to understand and design solutions for our customers. Requirements We do not require any formal experience certifications or degrees. Instead we are seeking enthusiastic software engineers who can showcase solving impressively hard problems with artifacts such as past projects or GitHub contributions. We do require: Expertise in Python. A strong background in backend development. Familiarity with common software and system design patterns and infrastructure including APIs cloud infrastructure tools storage solutions data structures etc. Knowledge about test design and security fundamentals. Bonus Experience with Kubernetes. Experience with Stripe or other payment processing providers. Basics about how AI models work.
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Social Media Manager
DataHub |
Palo Alto, CA
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DataHub is an AI & Data Context Platform adopted by over 3000 enterprises including Apple CVS Health Netflix and Visa. Innovated jointly with a thriving open-source community of 13000+ members DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering DataHub Cloud delivers a fully managed solution with AI-powered discovery observability and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments ensure AI system reliability and implement unified governance enabling AI & data to work together and bring order to data chaos. About This Role We're looking for a strategic Social Media Manager who can build DataHub's voice across social media platforms and connect with our global community of data and AI professionals enterprise decision-makers and open source contributors. You'll develop comprehensive social media strategies that drive real business impact while managing everything from executive thought leadership to community engagement. This role combines strategic thinking with hands-on execution—perfect for someone who loves both big-picture planning and creative day-to-day work. What We're Looking For Strategic: You think big picture about how social media fits into our overall marketing and business strategy understanding how to position DataHub differently for various audience segments. Tactical: You're comfortable rolling up your sleeves to write copy create graphics manage publishing schedules and handle the day-to-day execution that makes strategies successful. Creative: You have a keen eye for engaging content and can translate complex technical concepts into compelling social media posts that resonate with diverse audiences. Analytical: You make data-driven decisions continuously optimize based on performance metrics and can demonstrate ROI from social media initiatives. Key Responsibilities Strategic Planning & Positioning Develop and execute DataHub's comprehensive social media strategy across LinkedIn Twitter YouTube Reddit and emerging platforms Define tailored positioning strategies for key audiences: open source community enterprise buyers prospective talent investors and media Lead platform expansion and optimization including launching DataHub on new channels Conduct competitive analysis and market research to inform strategic positioning Stay current with platform algorithm changes new features and best practices Content Strategy & Creation Create high-quality engaging social media content including copy graphics videos and interactive posts tailored to our unique audience segments Build and maintain content calendars templates and creative asset libraries in coordination with the broader marketing team Actively engage with community members respond to inquiries participate in industry conversations and monitor brand mentions Manage relationships with creative contractors and freelancers including developing creative briefs Analytics & Performance Optimization Establish KPIs and measurement frameworks to track social media ROI engagement metrics and business impact Analyze performance data to identify trends optimize content and inform strategic decisions Create comprehensive reports with actionable insights and recommendations Program Development & Management Build comprehensive social media programs from concept to execution Build and manage employee advocacy program to amplify organic reach and establish executive social media presence Develop frameworks for leveraging employee influencers investor networks and open source community advocates Create systems for content approval publishing workflows and quality control Executive Thought Leadership & Social Media Management Manage and optimize LinkedIn presence for DataHub's C-Suite executives Develop thought leadership content strategies for key executives Coach executives on social media best practices and personal branding Create systems for employee social media training and enablement Community Engagement & Social Listening Conduct ongoing social listening to monitor brand mentions industry conversations and competitive intelligence Actively participate in relevant conversations from DataHub's brand accounts Engage with community members respond to inquiries and build relationships Identify opportunities for DataHub to contribute value to industry discussions Monitor and respond to customer feedback and community sentiment Required Qualifications 4+ years of B2B social media marketing experience preferably in technology developer tools or open source companies Proven track record managing social media for companies with demonstrable growth metrics Platform expertise with LinkedIn Twitter YouTube and Reddit including deep understanding of algorithm changes and best practices Strong copywriting skills with portfolio demonstrating ability to create engaging content for technical audiences Data-driven mindset with experience using analytics to optimize campaigns and demonstrate ROI Project management experience coordinating multiple campaigns stakeholders and external contractors Portfolio required: Please include 3-5 examples of successful social media campaigns you've led including metrics and outcomes Preferred Qualifications Experience in data technology developer tools or open source ecosystems Background in B2B marketing with multi-stakeholder audience management Experience managing executive social media presence and thought leadership programs Knowledge of employee advocacy platforms and influencer marketing Experience with video content creation and YouTube channel management Understanding of developer communities and technical social media landscapes Previous experience building social media programs from the ground up Familiarity with HubSpot Asana Canva and Figma Benefits and Perks We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical thoughtful and designed to support long-term growth. Competitive Compensation We offer salaries that reflect your skills experience and the impact you make. You bring value—we make sure you're recognized for it. Equity for everyone Every team member receives an ownership stake in the company. When we grow you grow with us. Hybrid work This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week. Location flexibility Home office coworking space or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time. Comprehensive health coverage Your well-being matters. We cover 99% of medical dental and vision premiums employees and 65% for dependents. Flexible savings accounts We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs. Support for every path to parenthood Through Carrot Fertility we provide inclusive fertility benefits and family-forming support. All U.S. employees have access regardless of age gender identity or family structure. Time off that works for you We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility rest and real life. Why Join Us DataHub is at a rare inflection point: we’ve achieved product-market fit earned the trust of leading enterprises and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way. By joining our team you’ll: Tackle high-impact challenges at the heart of enterprise AI infrastructure Ship production systems that power real-world use cases at global scale Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world Build the next generation of AI-native data systems including conversational agents intelligent classification automated governance and more If you're passionate about technology enjoy working with customers and want to be part of a fast-growing company changing the industry we want to hear from you!
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Social Media Manager
acryldata |
Palo Alto, California, United States
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DataHub is an AI & Data Context Platform adopted by over 3000 enterprises including Apple CVS Health Netflix and Visa. Innovated jointly with a thriving open-source community of 13000+ members DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering DataHub Cloud delivers a fully managed solution with AI-powered discovery observability and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments ensure AI system reliability and implement unified governance enabling AI & data to work together and bring order to data chaos.About This Role We're looking for a strategic Social Media Manager who can build DataHub's voice across social media platforms and connect with our global community of data and AI professionals enterprise decision-makers and open source contributors. You'll develop comprehensive social media strategies that drive real business impact while managing everything from executive thought leadership to community engagement. This role combines strategic thinking with hands-on execution—perfect for someone who loves both big-picture planning and creative day-to-day work. What We're Looking For Strategic: You think big picture about how social media fits into our overall marketing and business strategy understanding how to position DataHub differently for various audience segments. Tactical: You're comfortable rolling up your sleeves to write copy create graphics manage publishing schedules and handle the day-to-day execution that makes strategies successful. Creative: You have a keen eye for engaging content and can translate complex technical concepts into compelling social media posts that resonate with diverse audiences. Analytical: You make data-driven decisions continuously optimize based on performance metrics and can demonstrate ROI from social media initiatives. Key Responsibilities Strategic Planning & Positioning Develop and execute DataHub's comprehensive social media strategy across LinkedIn Twitter YouTube Reddit and emerging platforms Define tailored positioning strategies for key audiences: open source community enterprise buyers prospective talent investors and media Lead platform expansion and optimization including launching DataHub on new channels Conduct competitive analysis and market research to inform strategic positioning Stay current with platform algorithm changes new features and best practices Content Strategy & Creation Create high-quality engaging social media content including copy graphics videos and interactive posts tailored to our unique audience segments Build and maintain content calendars templates and creative asset libraries in coordination with the broader marketing team Actively engage with community members respond to inquiries participate in industry conversations and monitor brand mentions Manage relationships with creative contractors and freelancers including developing creative briefs Analytics & Performance Optimization Establish KPIs and measurement frameworks to track social media ROI engagement metrics and business impact Analyze performance data to identify trends optimize content and inform strategic decisions Create comprehensive reports with actionable insights and recommendations Program Development & Management Build comprehensive social media programs from concept to execution Build and manage employee advocacy program to amplify organic reach and establish executive social media presence Develop frameworks for leveraging employee influencers investor networks and open source community advocates Create systems for content approval publishing workflows and quality control Executive Thought Leadership & Social Media Management Manage and optimize LinkedIn presence for DataHub's C-Suite executives Develop thought leadership content strategies for key executives Coach executives on social media best practices and personal branding Create systems for employee social media training and enablement Community Engagement & Social Listening Conduct ongoing social listening to monitor brand mentions industry conversations and competitive intelligence Actively participate in relevant conversations from DataHub's brand accounts Engage with community members respond to inquiries and build relationships Identify opportunities for DataHub to contribute value to industry discussions Monitor and respond to customer feedback and community sentiment Required Qualifications 4+ years of B2B social media marketing experience preferably in technology developer tools or open source companies Proven track record managing social media for companies with demonstrable growth metrics Platform expertise with LinkedIn Twitter YouTube and Reddit including deep understanding of algorithm changes and best practices Strong copywriting skills with portfolio demonstrating ability to create engaging content for technical audiences Data-driven mindset with experience using analytics to optimize campaigns and demonstrate ROI Project management experience coordinating multiple campaigns stakeholders and external contractors Portfolio required: Please include 3-5 examples of successful social media campaigns you've led including metrics and outcomes Preferred Qualifications Experience in data technology developer tools or open source ecosystems Background in B2B marketing with multi-stakeholder audience management Experience managing executive social media presence and thought leadership programs Knowledge of employee advocacy platforms and influencer marketing Experience with video content creation and YouTube channel management Understanding of developer communities and technical social media landscapes Previous experience building social media programs from the ground up Familiarity with HubSpot Asana Canva and Figma Benefits and Perks We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical thoughtful and designed to support long-term growth. Competitive compensation We offer salaries that reflect your skills experience and the impact you make. You bring value—we make sure you're recognized for it. Equity for everyone Every team member receives an ownership stake in the company. When we grow you grow with us. Hybrid work This is a hybrid role with the expectation that you will work from our Palo Alto office a minimum of three days per week. Location flexibility Home office coworking space or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time. Comprehensive health coverage Your well-being matters. We cover 99% of medical dental and vision premiums employees and 65% for dependents. Flexible savings accounts We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs. Support for every path to parenthood Through Carrot Fertility we provide inclusive fertility benefits and family-forming support. All U.S. employees have access regardless of age gender identity or family structure. Time off that works for you We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility rest and real life. Why Join Us DataHub is at a rare inflection point: we’ve achieved product-market fit earned the trust of leading enterprises and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way. By joining our team you’ll: Tackle high-impact challenges at the heart of enterprise AI infrastructure Ship production systems that power real-world use cases at global scale Collaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the world Build the next generation of AI-native data systems including conversational agents intelligent classification automated governance and more If you're passionate about technology enjoy working with customers and want to be part of a fast-growing company changing the industry we want to hear from you!
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Enterprise Customer Success - India
ElevenLabs |
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While we support remote work we prefer someone based in Bangalore with a strong understanding of the India market for this role. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Annual company offsite: We bring the entire company together at a new location every year. About The Role We’re looking for a self-starter highly energetic first Customer Success Manager based in India who is passionate about AI. We don’t just sell a product we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding daily management and value extraction experience. In this role you will: Create ElevenLabs’ India’s Customer Success playbook that helps us scale to our goals supporting 1000s of enterprises. Build and maintain strong relationships with our enterprise clients to drive their success. Play a key role in onboarding enterprise clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own customer success KPIs and track them against the company goals. Requirements 4 -8 years of previous experience in Customer Success in a SaaS fast-paced organization. Strong aptitude for technology technical acumen and the ability to engage and work with engineering teams/CTOs/CIOs A strong scalability and customer excellence mindset. Strong communication and interpersonal skills with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale.
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Enterprise Account Executive - United States
ElevenLabs |
San Francisco, CA
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This role is remote-first so it can be executed from anywhere in the United States however the ability to operate in EST CST or PST timezones is required. There is a preference for candidates to be based in San Fransisco with the option to work out of our office. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles voice over their videos and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create Conversational AI agents for support sales and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025 we raised a $180 million Series C round valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth with continued support from the leading names in tech including Nat Friedman Daniel Gross Instagram co-founder Mike Krieger Oculus VR co-founder Brendan Iribe DeepMind and Inflection co-founder Mustafa Suleyman and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact we would love to hear from you. How we work - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent not your location. We are remote first with optional in-person offices in London New York San Francisco Tokyo and Warsaw. What we offer - Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year however you choose. Co-working: If you’re not located near one of our main hubs we offer a monthly coworking stipend. Annual company offsite: We bring the entire company together at a new location every year. About the role We’re looking for an experienced motivated Enterprise Account Executive to drive ElevenLabs' growth in Fortune 500 and large-scale enterprises across the United States. Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner - enabling organizations to leverage our industry-leading models and product to reimagine their customer experience internal workflows and monetization strategies. In this role you will: Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement automation or cost efficiency Develop and maintain a deep understanding of the conversational AI landscape including customer use cases competitive solutions and emerging trends Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support virtual agents in-app assistants and more Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals (e.g. healthcare government finance). Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts. Serve as a trusted advisor to clients educating them on emerging trends in generative AI voice interfaces and conversational agents. Requirements 7+ years of quota‑carrying enterprise sales experience in SaaS or technology ideally with exposure to AI generative AI LLM-based products or API‑driven platforms. Proven success closing seven‑figure deals and managing complex sales cycles with multiple stakeholders. Deep understanding of enterprise procurement and legal processes with ability to accelerate deal velocity. Experience selling technical solutions to product and engineering leaders ability to translate complex technology into business value. Strong executive presence and ability to build relationships at the C‑suite and board level. Comfort operating in an early‑stage high‑growth environment including building new playbooks and iterating quickly. Passion for voice and audio AI and how it can unlock transformative value for customers. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale #LI-remote
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