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Manager, Lifecycle Marketing
flex
New York, New York, United States San Francisco, California, United States
Flex is a growth-stage NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive inflexible and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?As a Lifecycle Marketing Lead at Flex you will play a critical role in driving business growth by overseeing transactional communications with our customers ensuring a seamless experience using Flex.  You will own and optimize product-led messaging within the customer lifecycle (e.g. payment confirmations reminders status updates) and multi-channel campaigns (email push SMS) to ensure customers understand and can successfully use Flex. You will oversee a high volume of unique campaigns across segmented user journeys to drive engagement enhance customer satisfaction and improve retention. You’ll collaborate closely with Product Marketing Strategy Compliance and Customer Support to align messaging with product updates and customer needs while ensuring regulatory compliance. We are looking for a data-driven Lifecycle marketer with experience optimizing transactional communications who thrives in a high-execution fast-paced environment. You are a strong cross-functional collaborator and are comfortable balancing strategic planning with hands-on execution. If you are highly organized action-oriented and passionate about creating seamless customer experiences this role is for you. Key Responsibilities Maintain and optimize transactional communications to create a seamless customer experience between the product and owned channels.  Own E2E development of communications including strategy messaging campaign development and automation. Track and analyze campaign performance to identify opportunities for improving customer engagement retention and overall communication strategy.  Collaborate with Product Marketing and Compliance to support new product launches regulatory compliance and enhancements to the customer experience. Execute real-time communications to support critical incident resolution during the rent cycle.  Experience 3-4 years of experience in CRM or lifecycle marketing preferably in a highly regulated industry like FinTech or HealthTech. Proven experience managing campaigns across multiple channels (email sms push) from creative development to execution with a strong focus on A/B testing and continuous optimization. Demonstrated ability to lead projects manage timelines and communicate results to peers and management. Strong analytical skills - ability to interpret key business questions and work closely with analytics teams to answer them while also being able to report performance and insights. Ability to thrive in complex environments that require close collaboration with cross functional teams (e.g. product analytics strategy design etc.). Must be a strong executor and able to move projects forward independently. This is a hybrid position with on-site expectations of 3 days per week in our New York or San Francisco Headquarters. For candidates outside of the NY/NJ/ SF area you may be eligible for our relocation assistance program. The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This will be a hybrid role 3 days in our NYC or SF office the base salary pay range will be $115000- $132000   Life at Flex: We understand that it takes a diverse team of highly intelligent curious determined empathetic and self aware people to grow a successful company. Our HQ is located in New York City but we have employees located throughout the US Australia Canada and South America. We are growing quickly but deliberately with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share just as we know you do and we take great pride in being an equal opportunity workplace. We offer many employee benefits. For full time U.S. based employees we offer: Competitive pay 100% company-paid medical dental and vision 401(k) + company equity Unlimited paid time off + 13 company paid holidays Parental leave  Flex Cares Program Free Flex subscription  For full time non-US employees we offer Competitive Pay Company Equity Unlimited PTO
25 min(s). ago
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Senior Manager, Lifecycle Marketing
flex
New York, New York, United States San Francisco, California, United States
Flex is a growth-stage NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive inflexible and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?About the role We're hiring a Senior Manager Lifecycle Marketing to own and lead our CRM program driving business growth by enhancing the customer experience and improving retention. This is a key leadership role overseeing all transactional and lifecycle communications as we scale rapidly into new products and verticals. Your goal will be to lead and manage projects end-to-end creating a seamless personalized experience that ensures customers understand and successfully use Flex. This is a unique opportunity for a leader who is both a strategic visionary and a hands-on executor. Given our stage you'll need to roll up your sleeves and get in the weeds to drive results. What you’ll do Define and lead CRM strategy: You'll define strategic frameworks and champion the tech and tooling needed to create scalable personalized customer journeys that align with business and product goals. Drive new product and lifecycle comms: Lead strategy and development of lifecycle communication for all new verticals and product launches with a focus on advanced segmentation and user adoption. Establish program analytics: Define core metrics for the CRM program and individual campaigns. You'll lead reporting and analysis transforming data into a strategic narrative that informs key business decisions and drives improvements. Manage and mentor a high-performing team: Providing guidance on strategy execution and professional growth while empowering them to own and iterate on their initiatives. Collaborate cross-functionally: Partnering with leaders across Product Engineering Marketing and Compliance to ensure all communications meet business objectives and regulatory compliance. Key Qualifications 7+ years in CRM or lifecycle marketing with 2+ years in a leadership role preferably within a highly regulated industry. Proven success: Demonstrated track record of building scaling and optimizing CRM programs with a direct focus on business-level impact and measurable ROI. Strategic and hands-on: A skilled individual contributor who can define high-level strategy and independently drive projects to completion with an outcome-oriented mindset. Exceptional analytical skills: Proficient at defining program-level metrics interpreting data and translating insights into a strategic narrative for leadership. Future-focused: A champion of CRM technology adept at leveraging the latest tools for scalable efficient and personalized campaigns. Cross-functional leader: Ability to influence and lead diverse teams driving alignment toward a shared vision in a fast-paced environment. The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA the base salary pay range will be $145000 - $164000.  This will be a Hybrid role working 3 days a week in our NYC or SF Office.  Life at Flex: We understand that it takes a diverse team of highly intelligent curious determined empathetic and self aware people to grow a successful company. Our HQ is located in New York City but we have employees located throughout the US Australia Canada and South America. We are growing quickly but deliberately with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share just as we know you do and we take great pride in being an equal opportunity workplace. We offer many employee benefits. For full time U.S. based employees we offer: Competitive pay 100% company-paid medical dental and vision 401(k) + company equity Unlimited paid time off + 13 company paid holidays Parental leave  Flex Cares Program Free Flex subscription  For full time non-US employees we offer Competitive Pay Company Equity Unlimited PTO
25 min(s). ago
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Sales Enablement Leader
opendoor
Phoenix, Arizona, United States United States-Remote
About this Role Opendoor’s company strategy is two-fold: launch Cash Plus a cash offering with opportunity for customer upside after an on-market listing and a 3-product lineup with Cash Cash Plus and Listing sold through brokerage partners. We are looking for a strategic and results-driven Sales Enablement Leader to empower our internal and external sales teams with the tools training content and processes they need to execute on this strategy. You will be responsible for elevating the sales team’s skills knowledge and performance.  You will play a key role in onboarding new hires upskilling existing team members training brokerage partners and closing deals to demonstrate what good looks like. This role is ideal for someone who has both great technical skills to deeply understand our products while also possessing great sales skills. What You'll Do Enablement Strategy & Execution Design implement and manage the overall sales enablement strategy. Partner with sales and brokerage partner leadership to identify gaps and prioritize enablement initiatives. Develop frameworks for onboarding continuous learning and skill development. Sales Training & Onboarding Create and maintain structured onboarding programs for new sales hires. Deliver ongoing training programs focused on sales methodology product knowledge competitive positioning and market trends. Facilitate training sessions through various formats (in-person virtual self-paced etc.). Identify top performers and replicate successful sales behaviors across the team. Monitor training effectiveness and drive continuous improvement. Sales Serve as a resource for internal and external teams to close deals or coach the sales team on how to sell Cash Cash Plus and Listing. Content & Resources Management Collaborate with marketing and product teams to develop and organize sales collateral pitch decks leave behinds playbooks case studies etc. Ensure sales teams can easily access and utilize content at every stage of the seller journey. Performance Analysis Analyze sales metrics funnel performance and feedback to measure the impact of enablement programs. Create and deliver reports on program success sales readiness and areas of improvement. What You'll Need Bachelor's degree in Business Marketing Communications or related field. 3–5 years of experience in sales enablement sales operations or sales. Experience in Real Estate and/or high growth Property Technology company Excellent and assertive communication skills. Ability to work cross-functionally and influence without authority. Strong analytical and problem-solving skills. Compensation The base pay range for this position is $92000-$115000 annually plus RSUs and bonuses. Pay within this range varies by work location and may also depend on your qualifications job-related knowledge skills and experience. We also offer a comprehensive package of benefits including unlimited PTO medical/dental/vision insurance life insurance and 401(k) to eligible employees.About Opendoor Founded in 2014 Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital end-to-end customer experience that makes buying and selling a home simple and certain.  To learn how we are reinventing the Real Estate industry check out our website.  Hear about our culture directly from team members by visiting The Muse.  Discover what we are building for our customers by reading our blog. Opendoor Values Openness We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status sexual orientation gender identity or other protected status under all applicable laws regulations and ordinances. We collect use and disclose applicant personal information as described in our personnel privacy policies. To learn more you can find the policy details for California residents here and for Canada residents here. We’re committed to Diversity Equity Inclusion and Belonging Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths perspectives and backgrounds of all our employees and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page. We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise. At Opendoor we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities pregnancy religious beliefs or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation please contact us at TAops-accomodations@opendoor.com.
48 min(s). ago
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Software Engineering Internship, 2026
perpay
Philadelphia, Pennsylvania, United States
About Us: We believe everyone deserves a chance to improve their financial future. We’re dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City Philadelphia our one-of-a-kind space promotes a collaborative work environment unites our team and feels like a home away from home. As a certified B Corp Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we’re excited about: $500 million in spending power used by our members Increasing members’ credit by 32 points (on average) within the first 3 months Backed by First Round Capital and JP Morgan Products we’ve built to make an impact: Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior. Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.  About the Role: As an Intern at Perpay we want you to grown with us. Your primary responsibilities are going to be collaborating with your team to ship features learning how to approach your work with a product mindset and demonstrating the grit that will get you through challenging projects. We understand the value of mentorship and offer students an opportunity to gain real work experience before graduation. In the 10-12 weeks we’ll be together you’ll be like any other member of the engineering team working on features within our existing product roadmap. You’ll be contributing to our codebase test & release features into production partner with our other teams like product design data science & analytics operations and other stakeholders to ship new features and products. All while developing the skills to succeed in a fast-paced tech start-up environment and experiencing and contributing to our unique culture.Our tech stack: Javascript React Redux Python Django Flask Kubernetes AWS Docker and more Our greatest strength is our people and we’d love for you to be one of them! What You’ll Bring: Currently enrolled in or will receive a Bachelor’s or higher in Computer Science Mathematics or related technical discipline with an expected graduation date between winter 2026 – summer 2027 Cumulative GPA of 3.0 or better Knowledge and experience with some if not all of our stack Ability to pick up new technologies quickly with software engineering fundamentals being valued more than familiarity with specific tools or languages A strong focus on writing and deploying clear readable testable code Bonus: Enrolled in a Master’s Degree or advanced technical degree Previous work experience in a technical field Hey we know not everybody checks all the boxes so if you’re interested please apply because you could be just what we’re looking for! What We’ll Bring For Internship:  Hourly compensation Espresso bar full kitchen weekly catered lunches snacks beverages & everyday lunch essentials One of a kind office with comfortable work/lounge spaces and pleasant riverfront setting Opportunity to gain experience at one of the fastest-growing financial startups in the country in both e-commerce & fintech working cross functionally.   What We’ll Bring: Competitive salary + company equity 401k with company match Medical / Dental / Vision insurance Flexible Spending Account (FSA) Team member discounts  Relocation assistance Pre-tax commuter benefit Student loan repayment match Gym subsidy with City Fitness Cell phone plan Paid parental leave Unlimited PTO   Additional Perks: Opportunity to gain experience at one of the fastest-growing financial startups in the country Work on both e-commerce & fintech customer-facing products Collaborate cross-functionally with product design marketing operations data teams and more   This is not a remote opportunity it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race religion color national origin gender identity sexual orientation sex (including pregnancy) marital status political affiliation age veteran status disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.
2 hour(s) ago
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Customer Success Manager (CRM)
tekion
United States
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology big data machine learning and AI to seamlessly bring together OEMs retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3000 people across North America Asia and Europe.Job Description The first and most important role a Partner Success Manager (PSM) has is to develop a positive trusting relationship with our dealer partners. To achieve that Partner Success Managers (PSM) handle a variety of tasks both internally and on the customer-facing side of operations. They are responsible for ensuring the dealer partner adopts the solution and demonstrates the value of the products and how they positively impact the dealer’s revenue. Ultimately Partner Success Managers (PSM) should be proactive in identifying how they can best utilize the solutions to meet the dealer partner’s needs.  Key Responsibilities Partner Success Managers (PSM) are constantly juggling many tasks for multiple customers. Just some of their day-to-day responsibilities include:  Developing and managing all assigned dealer partner portfolios Handle dealer partner inquiries and communication Analyze dealer partner data to improve customer experience Evaluate and improve tutorials and other communication infrastructure Mediate between dealer partners and the organization Handle and resolve dealer partner requests and concerns Suggest new solutions or products to improve dealer partners’ operations Anticipate customer needs based on projects in the pipeline Prove their value internally and externally to promote business growth and profitability for all Successfully handling any and all of those responsibilities starts with open communication and transparency and is vital in the Partner Success Manager (PSM) role. Partner Success Managers (PSM) hold weekly and biweekly status meetings to get updates project timelines necessary solutions and anything else the customer needs. Partner Success Managers (PSM) are able to earn the client’s trust and prove their value — to both their company and the dealer partner.    Skills and Experience Superb communication and interpersonal skills Automotive software or dealership experience is required Adaptable and able to quickly grasp and apply new info Be a strategic thinker persuasive communicator and able to embrace frequent change Experience working in a customer service role Knowledge of customer success processes Highly organized detailed and a self-starter Ability to travel (20%-30%) into territory and visit dealer partners on-site by plane car and stay overnight.  Customer success managers are a critical cog in our business and operation functions  Perks and Benefits Competitive compensation and generous stock options    100% employer-paid top-of-the-line medical dental and vision coverage   Great benefits including unlimited PTO parental leave and free snacks and beverages   The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies    Be part of an early stage hyper-growth start-up with the opportunity to grow and prosper     Work on the latest and coolest technologies – everything is home-grown and built ground-up    A dynamic work environment with a strong sense of community and collaboration    The open and transparent culture that encourages innovation rewards performance and discourages hierarchy    Exciting opportunities for career growth and development    Current Tekion Employees – Please apply via Greenhouse Internal Job BoardThe salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location work experience education licensure requirements and/or skill level and will be finalized at the time of offer.  In addition to the compensation listed this position may be eligible for equity compensation and a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.Base Salary Range$70200 - $117000 USDTekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability victim of violence or having a family member who is a victim of violence the intersectionality of two or more protected categories or other applicable legally protected characteristics.  For more information on our privacy practices please refer to our Applicant Privacy Notice here.
2 hour(s) ago
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Partner Sales Manager
amplitude
Remote - United States
Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4300 customers including Atlassian NBCUniversal Under Armour Square and Jersey Mike’s rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust uncover clear insights about customer behavior and take faster action. When teams understand how people are using their products they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product data and marketing teams ranked #1 in multiple categories in G2’s Summer 2025 Report. Learn how to optimize your digital products and business at amplitude.com. As an organization we approach challenges with humility take ownership of our contributions and embrace a growth mindset that pushes us to constantly improve ourselves each other and the value we bring to customers and partners. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products improves the ability to solve complex problems and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety empathy and human connection—that will allow employees of all backgrounds to thrive.Partner Sales Manager Amplitude’s Partner ecosystem is made up of the best-in-class consultancies agencies and technology providers globally. We are looking for a Partner Sales Manager to drive revenue in collaboration with our top solution and technology partners. You will be responsible for pipeline creation and partner sales contribution in the DACH and MEA territories. As a Partner Sales Manager you will prioritize which partners to recruit in-region (solution and resell partners) and how to build predictable sourced pipeline with those who you recruit. You will build a partner business plan with each of your primary partners in order to ensure repeatable sales pipeline coordinate co-marketing to drive pipeline creation and work closely with the sales leadership in your territory to keep field sellers and partners aligned for mutual success. This role is on the global partner team and you will work cross-functionally with sales partner marketing programs & operations and enablement to ensure partner success.  As a Partner Sales Manager you will:  Align with Sales leadership to develop a partner strategy appropriate your territory designed to achieve identified pipeline and revenue targets  Co-create partner plans with your regional partners to enable field activities (e.g. account mapping co-marketing solution plays) Build partner-sourced and assisted pipeline in your territory Be the trusted advisor to AEs and make working with partners easy  Pre-qualify partners on opportunities they source Prepare partners to productively meet with Amplitude AEs Activate new partners in region that help broaden and enhance Amplitude’s platform by driving partner-sourced revenue Track joint sales pipeline and attend internal forecast calls to provide visibility into partner-sourced opportunities including identifying where partners are a good fit to assist existing opportunities You'll be a great addition to the team if you have:  Must have at least 5-8 years of experience in Partner Sales Channel Management or Partner Development roles Experience in a fast-paced environment growing and managing partner-sourced pipeline in mid-size and enterprise market segments Use data to make decisions about priorities and focus on outcomes over activities Solve complex problems and design processes a doer with a bias for execution Are motivated by exceeding revenue targets Knowledge of the Product Management or Analytics Experimentation & Growth landscape is preferred. You might have worked in the industry or have a passion for learning An entrepreneurial mindset to build new partnerships create new categories and make an impact A passion for collaborating with colleagues in a team centric environment This role is eligible for equity benefits and other forms of compensation.Based on Colorado law the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $170000 - $255000 total target cash (inclusive of bonus or commission)Based on legislation in New York City the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $189000 - $284000 total target cash (inclusive of bonus or commission)Based on legislation in California the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $189000 - $284000 total target cash (inclusive of bonus or commission)Based on legislation in California the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $170000 - $255000 total target cash (inclusive of bonus or commission)Based on legislation in Washington state the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $170000 - $255000 total target cash (inclusive of bonus or commission)Based on legislation in Washington state the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO 10 to 13 holidays annually (will vary) medical dental and vision PPO and CDHP plans. Finally a company sponsored 401(k) retirement plan. By applying for this job you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice. Staying Safe - Protect Yourself From Recruitment FraudWe are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.
2 hour(s) ago
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Customer Success Manager
britive
Remote United States
Cloud security is becoming increasingly important as organizations are accelerating their cloud migration. Britive is at the forefront of the emerging cloud security industry with the only modern privileged access management platform that provides unified Privileged Access Visibility Dynamic Privilege Management and Secrets Governance across cloud infrastructures platforms & SaaS. Our patent-pending technology is deployed at several large and Fortune 500 customers and we have repeatedly ranked among the hottest Cloud Security startups. Britive is founded by CyberSecurity industry veterans with a successful prior exit and is backed by top-tier VCs.About Us: Britive is a leader in Cloud Privileged Access Management (CPAM) enabling enterprises to secure cloud environments with just-in-time (JIT) ephemeral access. Our platform eliminates standing privileges enhances security and ensures seamless access across multi-cloud and hybrid environments. Your Impact: As a Customer Success Manager you’ll be the trusted partner guiding our customers through their journey with Britive. You’ll play a key role in driving early success for new customers while strengthening long-term relationships with existing ones. Responsibilities:    Drive the early success phase for our new customers and help ensure a positive and productive relationship with existing customers. Own overall relationship of assigned customer accounts which includes being responsible for customer on-boarding training developing innovative solutions increasing user acquisition and engagement and ensuring retention and assisting with up-sells. Coach customers to be product experts and train their teams on Britive best practices so they become increasingly self-sufficient. Proactively outline customer critical success factors metrics for success potential issues and provide recommendations. Collaborate with Sales Marketing and Product teams to offer customers a consistently high-quality experience with the Britive brand. Support Sales in the pre-sales process including proof-of-concept and proof-of-value scoping and other stages. Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Conduct frequent reviews with accounts to determine customer satisfaction and identify opportunities for improvement and product use expansion. Identify at-risk accounts and minimize annual churn rates. Identify upsell opportunities and work with Sales to drive additional revenue from customers. Act as a point of escalation and monitor effective resolution to all account issues. Enable Britive's Partners through product training best practice sharing joint partner implementation support  Requirements:    Minimum 2 years of software support experience. 2+ years in a SaaS environment preferably start-up at any stage Bachelor’s Degree or equivalent experience in cybersecurity SaaS field Excellent communication skills and a positive attitude. Prior experience in Customer Success or equivalent history of increasing customer satisfaction adoption and retention. Proven experience with application / internet-based customer support. Full understanding of Customer Success / community engagement. Ability to self -manage and work within multiple systems efficiently (e.g. CRMs JIRA Monday.com and others.) The ability to prioritize and manage multiple tasks at once. The estimated base salary for this role is $100000 - $160000. Individual compensation packages are based on various factors unique to each candidate including experience expertise location and other factors.Perks + Benefits: Work from anywhere in the US! We are fully remote (US only other areas are subject to review). Competitive compensation and meaningful equity Medical dental and vision insurance Paid parental leave benefits 401k (U.S.) Flexible + Unlimited PTO (U.S.) Career development opportunities and paths Home office and connectivity stipends Team socials + Offsites
3 hour(s) ago
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Design Engineer
nominal
Los Angeles, CA / Austin, TX / New York, NY
About NominalNominal is building the software infrastructure that powers the world’s most advanced hardware systems — from spacecraft and autonomous vehicles to next-generation industrial machines. Our platform ingests high-rate telemetry validates complex autonomy software in real time and helps engineering teams iterate faster without sacrificing safety or precision. We’re a small fast-moving team of engineers and operators who own problems end-to-end work across disciplines and thrive on solving challenges at the intersection of hardware and software. As a dual-use platform we're serving top-tier commercial and defense customers including the U.S. Navy United States Air Force Shield AI and Anduril.We’re backed by top-tier investors — Sequoia General Catalyst Founders Fund Lux Capital and Lightspeed Ventures — who share our mission to accelerate innovation in mission-critical systems. Our team brings experience from SpaceX Palantir Anduril Applied Intuition and other leading companies united by a common goal: enabling hardware engineers to push the boundaries of advanced technology with speed safety and precision.As a Design Engineer at Nominal you will operate at the intersection of design and engineering transforming complex data and workflows into intuitive high-performance user experiences. You will collaborate closely with cross-functional teams to prototype build and refine features that enhance our platform's usability and functionality. ➡ 🚀 About the role ➡ Design and develop mission-critical features and end-to-end workflows that handle complex data visualization and interaction.Collaborate with product managers designers and engineers to translate user needs into functional designs.Implement responsive and accessible UI components using modern frontend technologies.Collaborate closely with our customers to synthesize feedback and drive high-quality impactful design solutions.Contribute strategically to the product and design direction making pivotal decisions that influence the future of Nominal's platform.Understand and bring clarity to technical topics using concrete design outputs (e.g. diagrams data visualizations layout typography). 🔍 We’re looking for someone with ➡ 3+ years of experience in a design engineering role or similar with a strong portfolio showcasing design and development projects.Proficiency in Figma and frontend technologies (e.g. React TypeScript Tailwind CSS) with a strong foundation in prototyping testing and implementationFamiliarity with Tailwind CSS or similar utility-first CSS frameworks and Radix UI for building reusable UI components.Experience with APIs (RESTful and/or tRPC) and integrating them into frontend applications seamlessly.A keen ability to articulate the rationale process and impact behind your design decisions and adapt to technical constraints in creative ways using your knowledge of web technologiesA versatile skill set that does not require prior hardware experience but is capable of navigating highly technical environments including aerospace defense and advanced energy applicationsAn enthusiastic approach to problem-solving in complex scenarios with a willingness to engage in customer immersion activities and on-site visits ⚡ Preferred Qualifications ➡ Experience in the aerospace defense or related industries.Knowledge of performance-focused tools and techniques for rendering large datasets and building responsive smooth interfaces.Background in human-computer interaction or related fields.[Bonus!] Familiarity with WebGL or other advanced graphics technologies. ✨ Benefits/Perks ➡ 🏥 100% coverage of medical dental and vision insurance🏖️ Unlimited PTO and sick leave🍽️ Free lunch snacks and coffee🚀 Professional Development Stipend✈️ Annual company retreat ➡ All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.ITAR RequirementsTo conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. § 1157 or (iv) Asylee under 8 U.S.C. § 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
3 hour(s) ago
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Air Vehicle Lead Systems Engineer
chaosindustries
Hawthorne, California, United States
CHAOS Inc. is a global technology company delivering next-generation capabilities to the defense and critical industrial sectors. Founded in 2022 by a seasoned leadership team CHAOS has quickly become the place where world-class multi-disciplinary engineers come to build mission-critical technologies. CHAOS has a mission-focused culture dedicated to solving the toughest technical challenges. Its unique agile engineering approach enables rapid prototyping while deep partnerships with defense and industry ensure real-world solutions. Role Overview: You will be working to lead the system development of a new and exciting interceptor air vehicle product on an aggressive timeline with a team of industry experts. Responsibilities: Ability to leverage commercially available UAS and drone technology to build an air vehicle including motor/propulsion controls communications and flight systems  Integrate subsystems into the flight vehicle such as camera RF detector software and communications Air Vehicle flight testing to include CA facilities private and government test ranges Air Vehicle requirements verification to include performance and environmental testing Anticipated domestic travel: 20% of the time Minimum Requirements: Minimum education: Bachelor's Degree in a STEM field Proven track record of systems engineering in aerospace/defense environments with a focus on integration and verification Hands-on experience with development and test of unmanned systems to include drones and missiles Experience with UAS guidance and navigation implementation using open-source tool kits like ArduPilot RF sensor subsystem or system development experience across multiple products or product classes (passive or active radar datalink electronic warfare etc.) Preferred Requirements: Master's Degree or PhD in a STEM field EO/IR sensor development and integration experience Experience with multiple early lifecycle development programs Guidance Navigation and Controls background or experience Physics-based simulation development experience Expert knowledge of DoD system verification processes and environmental requirements Domain expertise in Air Defense applications including traditional ground-based air defense counter UAS and counter rocket/mortar applications across multiple services (Army USMC and SOCOM) Domain expertise in adversary airborne systems and/or tactics Part 107 remote pilot certification Why CHAOS? Health Benefits: Your medical dental and vision benefits will be 100% paid for by the company Additional benefits: life FSA HSA 401k (+ Company match) and more Our Perks: free daily lunch ‘No meeting Fridays’ unlimited PTO casual dress code Compensation Components: competitive base salaries generous pre-IPO stock option grants relocation assistance + (coming soon!) annual bonuses Company Size: 150 employees and counting! More About Us: We're building the next generation of aerospace defense and critical industry technologies with a seasoned team of mission-focused individuals. We were founded in June 2022 and our goal is to become the platform where world-class engineers come to solve critical real-world problems. We use agile engineering approaches which enable rapid prototyping deep partnerships with the defense industry ensuring real-world application and our newly-invented Coherence platform (through which we’ve made a fundamental breakthrough) improves sensor performance and decision-making in real-time. As of April 2025 we have raised $490M (including a $275M Series C at a $2B valuation) from some of the most prominent VC funds and investors including Accel NEA 8VC and Valar. With a managing team that includes Epirus’ founding members (responsible for building a $1.5B company from scratch) + key drivers from Palantir (instrumental in Palantir’s growth to $1B in revenue) we are well-positioned to become one of the fastest growing companies to date! Salary range: $110000 - $250000 The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus equity and benefits. If your compensation requirements fall outside of the range we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. #LI-onsite
4 hour(s) ago
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Founding FP&A Manager
gigaenergy
Houston, TX
  About Giga Giga builds the electrical infrastructure that powers the modern world. We manufacture transformers switchboards and modular data centers for customers across the United States and the globe. Together our team combines fresh perspectives with deep industry experience to solve real-world problems for our customers. We move fast and think practically. If you're ready to make an impact in an industry that matters we're looking for people like you.   What you’ll do We’re looking for our first FP&A Analyst — a foundational hire who will help shape how Giga understands and manages its financial performance. Reporting directly to our CFO and working closely with the executive team you’ll build the budgets forecasts and financial models that guide our biggest decisions. You’ll dig deep into our unit costs across products (transformers data centers low voltage high voltage etc.) create project-level models for new data center sites and develop base-case and worst-case scenarios to guide investment decisions. This is a hands-on high-visibility role where curiosity analytical rigor and the ability to translate data into clear insights will be key. Where you’ll work This role will be based in our San Francisco or Houston offices. You must be willing to work in the office full-time outside of our bi-weekly WFH Fridays. Employees will be able to work remotely for up to 4 weeks per year. Responsibilities Build and maintain Giga’s corporate budgets and forecasts ensuring accuracy and alignment with business objectives. Develop detailed financial models for new data center sites including power rate analysis tariff interpretation and scenario planning. Analyze unit costs across product lines and break them down by type voltage and configuration to uncover trends and opportunities. Partner with executives and functional leaders to provide financial insights and recommendations that drive strategic decisions. Track visualize and present financial performance through clear diagrams trend analyses and reports. Lead bottoms-up budgeting processes for corporate and facility-level planning. Build a scalable FP&A function with processes tools and dashboards to support future growth. Prepare materials and present directly to the CFO and executive leadership team. Requirements 2+ years of FP&A investment banking corporate finance or similar analytical experience. Experience in a high-growth company environment. Strong financial modeling and forecasting skills. Proficiency in Excel and data visualization tools (e.g. Tableau Power BI Looker). Ability to interpret and analyze complex data sets identify trends and provide actionable insights. Strong communication skills with the ability to present to executive stakeholders. Highly curious and detail-oriented with a bias toward digging deeper into the numbers. Bonus points  Experience in manufacturing energy infrastructure or data center industries. Understanding of power rates utility tariffs and energy cost modeling. Prior experience as the first FP&A hire or in building a finance function from scratch. SQL or other data-querying skills. Benefits Subsidized health dental and vision insurance Equity (options) in a rapidly growing startup 401(k) with 4% employer match Unlimited PTO Parental leave Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) Commuter benefits Monthly team onsites where all offices come in–person to collaborate Equal Opportunity Employer Statement Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected characteristic as outlined by federal state or local laws. Giga Energy complies with all applicable labor laws including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.
4 hour(s) ago
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