Manage a Team of Customer Experience Associates for a fast-growing NYC-based custom apparel start-up (Remote) Fresh Prints is a New York-based custom apparel start-up. We find incredible students and give them the training and support to build the business at their schools. The customer service team communicates directly with clients to connect them with sales people and/or enable their experience with our Design Tool and self-checkout.  How do we build a team that drives the business forward? How do we give clients an industry leading experience? How do you most efficiently manage incoming requests from clients and make sure our teams are set up to handle these requests with excellence? As a member of the Customer Experience leadership team you’ll be a driving force behind moving our Customer Experience team forward. You will set and track metrics by which the team’s success will be measured. Unlike some companies where the Customer Experience team mostly talks to people with problems our team is more focused on sales enablement.  We’re looking for someone who has fantastic people management skills is a quick learner and isn’t afraid to take on challenges daily. This is a high-impact role that requires excellent leadership and prioritization abilities. We’re on a remarkable growth trajectory and as Fresh Prints grows you will too. You will be given the autonomy and guidance to have a tremendous impact on your role. You’ll be managing a talented team of 10+ associates and you'll report directly to Lizzie who is the VP of Operations at Fresh Prints. Responsibilities Fully own our customer experience at Fresh Prints. That includes any projects requests from other functions headcount planning helping the team realize its full potential and making it future-proof Managing a team of CX Associates Managing communications with customers Setting and tracking team metrics Make sure all goals are reached One on one meetings with your direct reports and with the VP of Operations Essential Requirements A total of 5+ years of experience in Customer Service or Sales Development of which 2+ are in a team lead/people manager role Strong analytical and organizational skills Able to make decisions without direct supervision Ability to negotiate positive outcomes Fluency in English and excellent communication skills This role requires someone who is comfortable working night shifts Personal Attributes Entrepreneurial spirit Detail Oriented Natural Leader Goal-Driven Proactive & Problem Solver Ability to remain calm under pressure Compensation & Benefits Competitive annual salary between USD 15000 to USD 24000 Health insurance Mental Health Benefits Learning opportunities Working in a great culture  Job Location This is a fully remote position Working Hours Working hours are 6:30 PM to 3:30 AM IST Monday to Friday (9:00 AM - 6:00 PM EST) Fresh Prints is an equal employment opportunity employer and promotes diversity actively encouraging people of all backgrounds ages LGBTQ+ and those with disabilities to apply.

ITX is hiring a QA Automation Analyst with Gauge/Java skills! Are you a self-driven software professional who lives and breathes technology? Are you someone who continually strives to become a master of their craft? Are you passionate about delivering quality products to your clients on time and on budget? If so we would love to hear from you!Note: This position is limited to candidates located in India. Only individuals residing in this area will be considered for the role. Role Description As a quality analyst you will be responsible for designing developing and executing automated test cases using technologies such as Gauge and Robot. You will also perform manual testing and exploratory testing. You will collaborate with developers product owners and other stakeholders to ensure that the software meets the quality standards and user expectations. You will work in an agile environment following the best practices of continuous integration and continuous delivery. You will be part of a remote team communicating effectively and proactively with your peers and managers. You will be responsible for defining the quality strategy considering quality risks the requirements around different quality aspects and the product requirements. You will be measuring quality and identifying improvements for the processes and tools. Tasks and responsibilities Analyze the requirements and the user stories and create test plans and manual test cases accordingly. Implement and maintain automated test scripts using Java and Gauge. Identify crunchy tests and implement different strategies to improve stability. Manage and maintain up-to-date different testing suites Deliver Quality Reports and status updates. Execute automated and manual test cases and report the results and the defects. Perform different types of testing such as functional regression performance security mobile and accessibility testing. Contribute to the improvement of the testing processes and the quality assurance practices. Provide feedback and suggestions to the development team and the product team. Constantly and effectively communicate the status of your assignment and the defined quality assurance strategy status. Actively contribute to driving clarity to the daily stand-ups and all other scrum ceremonies. Actively participate in story refinement sessions making sure the acceptance criteria are testable unambiguous and sufficiently complete. Proactively sharing knowledge and experiences with other QA Analysts and team members to learn from each other. The requirements Bachelor's degree in computer science engineering or a related field or equivalent work experience. At least 4 years of experience as a quality analyst tester or a similar role.Proficient in automated testing tools and frameworks such as Gauge. Knowledge of programming languages such as Java C# Python etc. Experience implementing Page Object Model pattern. Experience working with agile methodologies such as Scrum Kanban etc. Experience working with version control systems such as Git SVN etc. Experience working with test management tools such as Jira Zephyr Xray etc. Proficient in SQL queries. Experience with API Testing. Experience with CI tools such as GitHub and Jenkins.  Other valued skills Experience in Accessibility Testing Experience in Load Testing and script development using K6 or similar tools. Experience in Mobile Testing using device emulator services integrated with automated test cases. Experience in automating API Testing using Postman or similar tools. Experience with penetration testing using tools such as ZAP Tool and/or Burp Suite ITX’s Compensation Philosophy     Equality in compensation has been our practice since ITX started in 1997.          ITX believes that market-based pay ensures fair and equitable compensation for our worldwide team members and pay that is based on the market not on who has the best negotiation skills.  At ITX you’ll never discover that someone in the same job with the same experience makes more than you or that there are pay gaps based on race gender disability or age.          How do our team members experience market-based pay at ITX?  We gather market data to benchmark each position in our candidates’ and team members’ locations and use these benchmarks for candidate offers and to perform regular compensation reviews for our team members.  You’ll never have to worry about asking for a pay raise again.  At least once a year ITX automatically adjusts pay when the benchmark is higher than our team member’s compensation.          Here's what one of our team members has to say about ITX’s compensation philosophy:   “The transparency and the fact there are different kinds of elements that are included to make a decision. Works really well. I really liked that the process was very quick while being effective”                                                                                                                                                                                                      Joel A. Developer at ITX     Do you have questions about ITX’s compensation practices?  Let us know!  We’re proud of how we do compensation at ITX and welcome the opportunity to share more.    This role was posted by ITX on June 9th 2025

Learn how to run the supply-chain logistics for a million-dollar company Please Note: While we're not actively hiring for this role we welcome applications from exceptional candidates for future consideration. Due to high volume we will only contact applicants whose profiles strongly align with our needs. Fresh Prints is a NYC-based custom apparel startup. We find incredible students and give them the training and support to build the business at their schools. The Operations Team handles one of the most crucial part of the business and is directly responsible for quoting and timeline or addressing licensing-related questions. We worked on 20000+ orders last year with a direct impact of over $37 million in revenue. How do you coordinate the logistics of a million-dollar campaign involving multiple overseas and domestic vendors? How can we reduce our costs and increase our profit margins for a given order? How can you deliver an order in 5 days which has a standard turnaround time of 10 days? You will report to our Operations Manager and work closely with other members of the Fresh Prints team. This is an excellent opportunity for a motivated individual to gain hands-on experience in one of USA’s 5000 fastest growing companies. Responsibilities You will be working with the operations team to directly contribute to the Fresh Prints’ revenue growth Assisting the operations team with addressing queries from internal employees and campus managers Responsible for sharing pricing quotes and estimated delivery timelines using available tools and resources Proactively flag delays inconsistencies or errors that could affect pricing or delivery Complete assigned tasks with high attention to quality and efficiency Identify process gaps and propose improvements to help the team scale Requirements Excellent verbal and written English communication skills Ability to work under pressure and adapt quickly to changing priorities Strong attention to detail and accuracy Basic knowledge of Google Sheets Comfortable learning and navigating different tools and platforms Multi-task and balance multiple priorities with deadline oriented approach A proactive mindset: flags issues early follows through and seeks clarity when needed Compensation & Benefits Competitive monthly salary of $480 - $780 (adjusted for experience) The opportunity to learn a lot rapidly Working in a great culture. We’re a talented engaged and ambitious team dedicated to building a business together. We work very hard but we’re also very good to each other. The entire Fresh Prints team is kind open informal and caring. We earnestly support each other in our personal and professional goals. Job Location This is a remote position Working Hours Working hours are 9 AM - 6 PM Eastern Time from Monday to Friday (Note: These hours may shift depending on the needs of the team or business priorities.) Fresh Prints is an equal employment opportunity employer and promotes diversity actively encouraging people of all backgrounds ages LGBTQ+ and those with disabilities to apply.

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud® IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud® is IT Simplified.About the Team:The JumpCloud Platform Experience team ensures IT administrators have a seamless unified experience as they scale their organizations with JumpCloud. Whether managing user identities devices or SaaS applications—or configuring access policies authentication methods and automated workflows—admins rely on our platform to efficiently deliver what their end users need to succeed.We're the connective tissue that transforms complex IT management into streamlined solutions helping administrators accomplish their critical tasks with confidence and ease.What You Will Be Doing:As a Senior Product Manager on the Platform Experience team you'll drive the evolution of JumpCloud's industry-leading IT admin experience. You'll dive deep into customer insights and market intelligence to uncover breakthrough opportunities that transform administrators into organizational superheroes—empowering them with greater efficiency smarter automation and the tools to exceed their end users' expectations.Working alongside senior leadership you'll shape product strategy and roadmaps while partnering with product designers and engineering teams to transform concepts into reality. You'll be the voice of the customer throughout the entire product lifecycle ensuring every solution delivers real value. ➡ In this role you will: ➡ Interview customers as part of product discovery and document findings to help in validation of product roadmapResearch and understand customer feedback product insights market trends and other relevant information to help inform product decisionsBe sensitive to delivering pristine user experience to drive high customer satisfaction and strong adoption ratesPlay a key role in setting product goals and developing systems to track progress towards the goals  Contribute to Platform Experience product strategy and roadmap development in alignment with broader JumpCloud objectivesDefine platform functionality usability and user experience while translating requirements into clear actionable product specificationsCollaborate daily with engineering architecture and UX teams to execute the product roadmap identify risks and communicate progress across the organizationWork with UX Research and Data teams to establish metrics and track the impact of platform enhancementsConduct competitive and market landscape assessments to guide product roadmap pricing and go-to-market strategiesRepresent JumpCloud in meetings with strategic customers partners and industry analystsEvangelize product offerings to internal teams and external audiencesDeliver regular product updates to stakeholders and customers The ideal candidate has: ➡ 5+ years of Product Management experience leading strategy and execution  Track record of driving impact in a cross-functional highly collaborative environment that releases software often. We are looking for someone who can ship products with customer value and great experiences.Strong partner to UX engineering product marketing and other relevant teams to execute on the product roadmapExcellent communication skills across all mediums (visual written verbal) that inspire teams simplify complex technical concepts and bolster your decisions with focus and clarity.Passion to be successful in startup and high growth environment ➡ #LI-PD1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud® you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.  One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEOPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""#LI-Remote #BI-Remote"

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud® IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud® is IT Simplified.Job Summary:We're looking for a highly experienced and strategic Staff Technical Program Manager (TPM) to join our team. In this key role you'll lead complex cross-functional technical programs that are vital to our product roadmap and company goals. You'll also play a big part in improving our software development processes to ensure efficient and predictable delivery. This position requires strong technical understanding excellent leadership and the ability to thrive in ambiguous situations while fostering collaboration across engineering product and other teams.As a Staff TPM you'll be a recognized leader helping shape technical strategy anticipating challenges and ensuring we deliver impactful software solutions by championing effective agile practices. ➡ In this role you will be responsible for: ➡ Program Leadership: Drive large-scale complex software programs from start to finish defining their scope and success.Technical Insight: Understand software development deeply including system architectures and help teams make smart technical choices.Agile/Scrum Champion: Implement and improve our agile and scrum practices across teams coaching them to be more effective.Collaboration Driver: Ensure alignment and resolve conflicts among engineering product UX and other key stakeholders.Risk Management: Proactively identify assess and mitigate technical and program risks communicating clearly to all levels.Clear Communication: Maintain consistent communication providing timely updates and summaries to everyone involved.Mentorship: Lead by example guiding engineering and product teams to hit their goals and mentoring other TPMs.Data-Driven: Use data and metrics to track progress identify trends and inform important decisions. You have: ➡ 10+ years of solid experience in Technical Program Management Project Management or Engineering Leadership in software.Proven track record managing complex cross-functional software development programs.Strong technical background able to understand complex software systems and architectures.Extensive expertise in agile and scrum methodologies especially for large multi-team programs.Excellent communication interpersonal and negotiation skills able to influence without direct authority.Demonstrated ability to effectively manage risks and dependencies. Bonus points if you have: ➡ Higher Education Degree: Bachelors or Masters degree in Computer Science Engineering or a related technical field.Experience with large distributed systems cloud platforms (AWS Azure GCP) or specific domain expertise (e.g. cybersecurity AI/ML data platforms SaaS).Program/Project Management certifications (PMP SAFe SPC PSM III).Experience leading initiatives with significant ambiguity where you had to define the path forward.Experience in a senior individual contributor Program/Project Management role. ➡ #LI-PD1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud® you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.  One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEOPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""#LI-Remote #BI-Remote"

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud is IT Simplified.About the RoleWe’re looking for a Senior Software Engineer to join JumpCloud’s Data Engineering team.Data Engineering's Vision & Mission: Vision: Data to drive JumpCloud and our Customers. Mission: To put in place foundational technology and process to up-level the data capabilities of our Product and our Data Warehouse/Lakehouse. We are introducing an Event Based Architecture developing and refining a data model that supports JumpCloud’s growth strategy and modernizing our Data Warehouse. A successful data engineer will exhibit an entrepreneurial spirit and enjoy tackling data engineering problems that most other people cannot solve as well as shaping the future capabilities of JumpCloud’s data engineering performance reporting and data governance. Come be a part of an exciting new team where you will be able to work on challenging projects rich data sets and develop valuable skills. This role involves taking full ownership of our core mongoDB and the supporting services. It will require managing monitoring and optimizing mongoDB clusters.   ➡ Responsibilities: ➡ Design implement and maintain scalable and reliable data pipelines for ingesting transforming and loading data into and out of MongoDB.Manage monitor and optimize MongoDB clusters for performance availability and security including sharding replication and backup/recovery strategies.Develop and deploy RESTful APIs and microservices that interact with MongoDB enabling data access and manipulation for various applications.Collaborate closely with software engineers data scientists and product managers to understand data requirements and translate them into technical solutions.Implement data governance data quality and data security best practices for MongoDB environments.Troubleshoot and resolve database-related issues promptly and efficiently.Participate in code reviews and contribute to architectural discussions to ensure high-quality and scalable solutions.Stay up-to-date with the latest trends and technologies in the NoSQL database space particularly with MongoDB. We’re looking for: ➡ 8-12 years of experience as a Software/Data Engineer Database Administrator or similar role with a strong focus on MongoDB.Proficient in designing implementing and managing MongoDB sharded clusters and replica sets.5-8 years of experience in at least one of the following languages: Node.js (preferred) Go Python or Java.1-3 years of experience of technical leadership (leading coaching and/or mentoring junior team members).Experience developing and deploying microservices or APIs that interact with databases.Solid understanding of database concepts (indexing query optimization data modeling ACID properties for relational vs. BASE for NoSQL).Familiarity with cloud platforms (AWS Azure GCP).Experience with version control systems (e.g. Git).Excellent problem-solving analytical and communication skills.Willingness to learn and embrace new technologies languages and frameworks (we will test your skills with a take home exercise)Comfortable with Linux or OSX as a desktop development environment.Strong team player that wants to win together.Strong communication skills. Bonus points if you have: ➡ Experience with technologies like: kafka ksql kafka connect postgresql ELKExperience building data pipelines and lakes in AWSData operations experience using tools such as Terraform CloudFormation and/or Salt ➡ #LI-MS1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift so that alerts don't go unaddressed.Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.   One of JumpCloud's three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.    JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""  #LI-Remote #BI-Remote"

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud is IT Simplified.About the RoleWe’re looking for a Software Engineer to join JumpCloud’s Data Engineering team. Data Engineering's Vision & Mission: Vision: Data to drive JumpCloud and our Customers. Mission: To put in place foundational technology and process to up-level the data capabilities of our Product and our Data Warehouse/Lakehouse. We are introducing an Event Based Architecture developing and refining a data model that supports JumpCloud’s growth strategy and modernizing our Data Warehouse. A successful data engineer will exhibit an entrepreneurial spirit and enjoy tackling data engineering problems that most other people cannot solve as well as shaping the future capabilities of JumpCloud’s data engineering performance reporting and data governance. Come be a part of an exciting new team where you will be able to work on challenging projects rich data sets and develop valuable skills. This role involves taking full ownership of our core mongoDB and the supporting services. It will require managing monitoring and optimizing mongoDB clusters.   ➡ Responsibilities: ➡ Design implement and maintain scalable and reliable data pipelines for ingesting transforming and loading data into and out of MongoDB.Manage monitor and optimize MongoDB clusters for performance availability and security including sharding replication and backup/recovery strategies.Develop and deploy RESTful APIs and microservices that interact with MongoDB enabling data access and manipulation for various applications.Collaborate closely with software engineers data scientists and product managers to understand data requirements and translate them into technical solutions.Implement data governance data quality and data security best practices for MongoDB environments.Troubleshoot and resolve database-related issues promptly and efficiently.Participate in code reviews and contribute to architectural discussions to ensure high-quality and scalable solutions.Stay up-to-date with the latest trends and technologies in the NoSQL database space particularly with MongoDB. We’re looking for: ➡ 4-6 years of experience as a Data Engineer Database Administrator or similar role with a strong focus on MongoDB.Proficient in designing implementing and managing MongoDB shared clusters and replica sets.3-6 years of experience in at least one of the following languages: Node.js (preferred) Go Python or Java.Experience developing and deploying microservices or APIs that interact with databases.Solid understanding of database concepts (indexing query optimization data modeling ACID properties for relational vs. BASE for NoSQL).Familiarity with cloud platforms (AWS Azure GCP).Experience with version control systems (e.g. Git).Excellent problem-solving analytical and communication skills.Willingness to learn and embrace new technologies languages and frameworks (we will test your skills with a take home exercise)Comfortable with Linux or OSX as a desktop development environment.Strong team player that wants to win together.Strong communication skills. Bonus points if you have: ➡ Experience with technologies like: kafka ksql kafka connect postgresql ELKExperience building data pipelines and lakes in AWSData operations experience using tools such as Terraform CloudFormation and/or Salt ➡ #LI-MS1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift so that alerts don't go unaddressed.Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.   One of JumpCloud's three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.    JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""  #LI-Remote #BI-Remote"

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud is IT Simplified.Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.About the role:JumpCloud is looking for an experienced Software Engineer to join an engineering team focusing on various applications services running on Windows Mac or Linux machines/servers their interaction with the OS/kernel and working with back end services that these applications/services interact with. Device Management services are  key parts of the entire JumpCloud product portfolio. Along with our Identity and Directory services Device Management provides the foundation for our solutions both cloud and device based. This team’s work will make using JumpCloud easier and frictionless for the management of the fleet of devices while providing a very high level of security. ➡ What you’ll be doing: ➡ Primarily working with Go along with Swift C# C++ and Node.js for cross-platform applications on Windows macOS and Linux.Gaining or utilizing expertise in areas like Windows services kernels Event Loggers Mac Launch daemons and macOS internals.Collaborating with architects UX designers and DevOps to ensure our systems are highly available scalable and deliver exceptional user experiences.Working within a Scrum framework to drive agile development.Learning and working with mTLS protocols and related security concepts. Prior experience in these areas is a plus.Using OAuth/OIDC flows for secure user authentication and service access.Contributing to the future of our Device Management services by participating in strategic planning and scoping sessions with product managers.Embodying our core values: building strong connections thinking big and striving to improve by 1% every day. We’re looking for: ➡ 3-5 years experience developing MAC Windows or  Linux applications (including integration with third-party applications) in a variety of programming languages like Swift Node JS C Sharp C++ and Golang. Experience in one of them is a must.Experience using one of the public cloud providers (AWS GCP or Azure) with CI/CD pipelines (Travis/CircleCI) to build test and deploy.Bonus points if you have experience with Services event logger Kernel in Windows OS and/or Launch demon app hosting in Mac ➡ #LI-MS1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift so that alerts don't go unaddressed.Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.   One of JumpCloud's three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.    JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""  #LI-Remote #BI-Remote"

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud® IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud® is IT Simplified.About the Role:Professional Services Software Engineers are members of the Customer Tools engineering team at JumpCloud. The Customer Tools team owns maintains and builds creative and custom solutions directly to/for our customers. These tools and solutions range from stand-alone automation tools with full blown GUIs to interactive CLI scripts and custom reports of varying complexity. The Customer Tools team is part of the Professional Services department at JumpCloud which offers the team a unique engineering environment and experience along with the opportunity to work on a wide range of projects that touch various aspects of the JumpCloud platform. ➡ What you’ll be doing: ➡ Meet with and build solutions for customers.Collaborate with members of the Customer Tools team on projects and solutions that improve quality of life for customers.Leverage Jira to track work and liaise with internal stakeholders and other engineering teams.Interact directly with customers on projects providing a scope of work building documentation and supporting implementation.Identify trends and review data to make informed decisions regarding tooling improvements. Communicate regularly with various internal JumpCloud departments.Lead stand ups planning/review meetings and post-mortems.Represent the Customer Tools team in strategic meetings with other internal stakeholders in JumpCloud.Own and design complex tools and solutions using your advanced knowledge of your primary language and deep understanding of JumpCloud’s code base and customers.Lead the prioritization of work for each sprint.Provide regular feedback and opportunities for growth to less experienced members of the team.Actively seek opportunities to improve other members of the team and contribute to key initiatives led by GCS Engineering and Product. We’re looking for: ➡ A strong desire to build solutions that make IT admin’s lives easier.Creative approaches to solving problems and providing solutions using engineering best practices.A deep understanding of the value that each script or tool can provide to each customer and the importance of that value.Analytic and collaborative approach to understanding solutioning from the customer’s perspective.At least 9 years of experience in programming/scripting in a professional environment for an internal IT department MSP or Software company etc.Experience working as part of an agile software team.Familiarity with all stages of the SDLC.Experience leading technical teams and owning engineering initiatives.Bachelor’s degree 8-9+ years relevant experience. You'll need experience in the following technical areas to qualify: ➡ PowerShell scriptingBash scriptingWindows/Mac AdministrationCloud computing services (AWS Azure GWS etc)Working with RESTful APIsUsage and management of Git repositoriesPython or other object-oriented languages Desired but not essential: ➡ Experience working with JumpCloud or other Cloud Directory services (Azure Okta OneLogin etc) in an Administrative capacity.Hands-on experience with networking and authentication protocols and concepts such as LDAP(S) RADIUS SAML OIDC or SCIM.Linux administration.Experience contributing to and working on open source projects.Having built managed or contributed to integrations between SaaS solutions.Experience with leading engineering teams. ➡ #LI-MS1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud® you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.  One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEOPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""#LI-Remote #BI-Remote"

"All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud® IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud® is IT Simplified.About the Team: The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.  ➡ What you’ll be doing: ➡ Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platformProviding tailored product demonstrationsUncovering customer pain points and challenges and aligning JumpCloud solutions to those challengesSupport direct and partner sales teams with product related questions and skill developmentBuilding relationships with partners through technical enablement and co-sellingAssist prospects with setup and configuration of free trialsProvide technical Q&A to prospects as they progress through trialAssess prospect readiness to enter a formal sales cycleUnderstand implementation best practices to advise on the quickest customer time to valueIdentify common technical issues and themes that could be addressed through product development automation and/or self-serveProvide evaluation framework for prospects to follow in their POC We’re looking for: ➡ Excellent written and verbal communications skillsAbility to make the complex simpleComfortable speaking with technical evaluators and IT leaders and adjusting talk-track to match the audienceDesire and ability to learn new complex concepts Preferred Qualifications: ➡ 3 to 5 years experience in a technical Sales Engineering or similar role Strong knowledge of Cloud/SaaS technologiesStrong understanding of Active Directory environmentsUnderstanding of network architectureKnowledgeable in industry standard authentication and authorization protocols e.g. SAML OIDC/OAuth LDAP RADIUSFamiliarity with MDM RMM or similar endpoint solutionsFamiliarity with MFA technologies such as TOTP WebAuthnExperience configuring and deploying identity and/or directory solutionsExperience with scripting languages PowerShell preferred. Experience with both direct and channel/partner sales cyclesMust be fluent professionally (written and spoken) and English ➡ #LI-MA1Where you’ll be working/Location:JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud® you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.Why JumpCloud?  If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.  One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating "" human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed."" - Rajat Bhargava CEOPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Scam Notice:Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line ""Scam Notice""#LI-Remote #BI-Remote"