Search 3,560 remote jobs in Colombia

3,560 remote jobs

[Job - 31015] Master Software Developer ( AI Generative)

Remote Colombia

At CI&T we help large enterprises transform the potential of AI into real business impact with AI Deployment AI-native execution and tech-integrated business solutions. With 30 years of experience in technological transformation we accelerate innovation with expertise in Agentic SDLC Application modernization Data & AI Martech and Business strategy. We are 8000 CI&Ters across more than 25 countries collaborating to build solutions with real impact. AI is already part of how we work evolve and innovate every day. At CI&T we are looking for a Master Software Developer to join our global team and help design build and scale advanced Generative AI and Agentic AI solutions for enterprise clients. This role is ideal for a professional with deep hands-on experience in Generative AI LLMs RAG and agent-based architectures combined with strong software engineering cloud and production-grade AI platform expertise. You will work on the development of secure scalable observable and reliable AI applications that support complex business workflows and large-scale enterprise environments. Key Responsibilities Design develop and maintain GenAI and Agentic AI applications for production environments. Build customizable agent solutions using frameworks such as LangChain DeepAgents Strands AI or similar Agent SDKs. Develop production-grade Python tooling and reusable AI components. Implement RAG pipelines external knowledge integrations memory management and context orchestration strategies. Design secure sandboxed execution environments for agent tooling including permissions secrets management network restrictions and auditability. Build and maintain MCP (Multi-Cloud Platform) tooling including authentication schema design versioning retries and safe execution boundaries. Implement observability tracing logging and monitoring for prompts tool calls model performance latency and cost optimization. Create automated evaluation and testing frameworks for AI agents including golden datasets regression tests hallucination detection and quality gates. Design human-in-the-loop approval workflows for sensitive or high-risk operations. Manage prompt versioning model routing fallback strategies and token/cost optimization for enterprise AI systems. Collaborate with Data Analytics Platform Engineering and business stakeholders to deliver scalable AI solutions aligned with business goals. Required Qualifications Advanced / Fluent English (C1 or higher) mandatory. Experience working with international clients and global teams. Strong hands-on experience with Automation Generative AI LLMs RAG and agent-based architectures (E.g. Claude Code Codex Cursor Windsurf) Proficiency in Python and software engineering best practices. Experience designing secure scalable and production-ready AI systems. Solid understanding of AI model evaluation deployment observability and operational reliability. Experience with agent execution pipelines CI/CD integrations backend AI workflows and automated orchestration. Strong knowledge of prompt engineering context management hallucination mitigation and knowledge freshness strategies. Ability to work autonomously in complex fast-paced and ambiguous environments. Experience with Docker Kubernetes and containerized AI workloads. Nice to Have Experience with Azure AWS or GCP especially deploying Generative AI solutions in cloud environments. Familiarity with Databricks Vertex AI Azure OpenAI Amazon Bedrock or similar enterprise AI platforms. Knowledge of MLOps and AI/ML pipeline automation. Understanding of AI security governance compliance and data privacy regulations. Certifications related to Generative AI Machine Learning Cloud or AI Engineering. Our benefits Health and dental insurance Meal and food allowance Childcare assistance Extended paternity leave Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass Profit Sharing and Results Participation (PLR) Life insurance Continuous learning platform (CI&T University) Discount club Free online platform dedicated to physical mental and overall well-being Pregnancy and responsible parenting course Partnerships with online learning platforms Language learning platform And many more! More details about our benefits here https//ciandt.com/br/pt-br/carreiras At CI&T inclusion starts at the first contact. If you are a person with a disability it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way we can ensure the support and accommodations that you deserve. If you do not yet have the assessment don't worry we can support you in obtaining it. We have a dedicated Health and Well-being team inclusion specialists and affinity groups who will be with you at every stage. Count on us to make this journey side by side.

Intake specialist

Remote Colombia

Bilingual Healthcare Intake Specialist – Remote Company Contact Marketers Position Intake Specialist Work Arrangement Remote Employment Type Full-Time About the Position Contact Marketers is seeking a Bilingual Healthcare Intake Specialist to join our team. We are looking for a highly motivated professional and compassionate individual with a healthcare background excellent communication skills and experience handling both inbound and outbound calls. The Intake Specialist will serve as an important first point of contact for patients and clients gathering accurate information understanding their needs and ensuring they are connected with the appropriate services. The ideal candidate is comfortable working in a fast-paced remote environment and can communicate confidently and professionally in both English and Spanish. Key Responsibilities Handle a high volume of inbound and outbound calls in a professional and courteous manner. Conduct patient/client intake and collect accurate demographic insurance medical and referral information. Communicate effectively with patients healthcare providers and internal team members. Identify and document patient needs while maintaining accuracy and confidentiality. Schedule appointments and coordinate referrals or follow-up services as needed. Make outbound calls for follow-ups appointment confirmations referrals and other client-related needs. Enter and maintain accurate information in electronic systems and databases. Follow established workflows scripts and quality standards. Provide exceptional customer service while demonstrating empathy and professionalism. Protect confidential patient information and follow applicable privacy and compliance requirements. Meet established productivity quality attendance and performance goals. Qualifications Bilingual in English and Spanish – required. Previous experience in a healthcare environment preferred. Experience as a Medical Assistant Patient Coordinator Patient Access Representative Medical Receptionist Intake Specialist Referral Coordinator or similar healthcare role is highly valued. Previous experience handling both inbound and outbound calls. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Ability to gather and document information accurately. Comfortable using computers electronic medical records (EMR/EHR) CRM systems and other digital platforms. Strong attention to detail and organizational skills. Ability to work independently and stay productive in a remote environment. Professional dependable and compassionate approach when working with patients and clients. Ideal Candidate The ideal candidate is someone who combines healthcare knowledge with outstanding communication and customer service skills. You should be comfortable speaking with patients by phone asking the right questions documenting information accurately and managing multiple conversations or tasks throughout the day. If you are bilingual healthcare-experienced comfortable on the phone and passionate about helping patients receive the care and services they need we would love to hear from you. What We Offer 100% Remote Work Full-time opportunity Professional and collaborative work environment Opportunity to utilize your healthcare and customer service experience Opportunity for professional growth How to Apply If you meet the qualifications and are interested in joining Contact Marketers please submit your resume highlighting your healthcare experience bilingual communication skills and inbound/outbound call experience. Contact Marketers is an equal opportunity employer. Lugar de trabajo Empleo remoto

Performance Marketing/Growth Manager (App Campaigns)

Remote Colombia

IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE employ over 1500 people across 20+ countries and have revenues in excess of $1.5 billion. IDT is looking for a hands-on Mobile Performance Marketing Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels helping grow the user base for two of our flagship apps Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy continuous testing and data-driven optimization. The interview process will be conducted in English. ### What You'll Do Support the execution of paid campaigns across multiple channels including Google Ads Meta TikTok Snapchat Reddit X and others assisting with strategy setup and daily optimization. Help develop and execute channel strategies to contribute to user acquisition targets (CPI CPA ROAS). Analyze the full performance funnel from ad impression through install activation and downstream conversions connecting paid media inputs to outcomes that inform budget and optimization decisions. Support creative testing from concept to completion executing A/B tests and helping establish a structured testing framework. Monitor and measure creative performance to evaluate how UA optimizations and changes influence results. Identify areas of improvement by analyzing performance data and converting insights into clear actions. Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience. Continuously seek to learn and experiment with new channels optimization strategies and creative concepts staying ahead of the latest trends in mobile user acquisition. Experience or interest in leveraging AI tools to support day-to-day marketing tasks from creative production and copywriting to campaign workflows and performance analysis. ### Requirements 3+ years managing paid campaigns in a UA performance marketing or growth role. B2C + App acquisition experience needed. Hands-on experience with paid social platforms such as Meta TikTok and Snapchat. Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions. Fluent in English written and spoken. ### Nice to have Experience working with Tableau. Experience with fintech remittance or financial apps. Familiarity with MMPs. Experience with additional paid channels such as Google Ads DSPs Reddit and others is a plus. Basic understanding of ASO (App Store Optimization) and its role in driving organic and paid app growth is a plus. Working knowledge of AI tools for marketing (creative copy analysis or workflow automation). Experience with influencer marketing. ### What we offer 100% Remote work opportunity for the Latam region! B2B Employment ($ gross). Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training seminars and conferences. Referral program – get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. Please attach CV in English. The interview process will be conducted in English. Only accepting applicants from LATAM. We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Junior WhatsApp Specialist

Remote Colombia

Colektia Es la primera empresa de cobranza basada en inteligencia artificial y considerada una de las startups con mayor oportunidad de crecimiento en Latinoamérica. Únete al equipo como WhatsApp Specialist Para nuestro agente creado con IA de Colly donde tus objetivos principales serán Operar y optimizar los canales conversacionales de Colektia asegurando que cada interacción con clientes y candidatos sea oportuna efectiva y alineada a la promesa de la compañía. ¿Qué harás en este rol? Operar y monitorear el día a día de los flujos de WhatsApp Business API. Apoyar en el diseño configuración y documentación técnica de los canales conversacionales. Gestionar plantillas de mensajes y supervisar su proceso de aprobación con Meta. Analizar métricas clave (tasas de entrega apertura respuesta y conversión) para elaborar reportes. Trabajar como contribuidor individual reportando al Head of Product colaborando con Operaciones y People. Requisitos Técnicos (Hard Skills) Experiencia básica-intermedia con WhatsApp Business API o plataformas similares (Chatwoot Twilio 360dialog). Familiaridad comprobable en la configuración de flujos y plantillas de mensajería. Manejo sólido de herramientas de reportería para análisis de datos (Excel Google Sheets). Conocimiento básico de APIs y cómo integrar herramientas (es un plus no excluyente). Habilidades Clave (Soft Skills) Alta atención al detalle con un enfoque riguroso en la ejecución operativa. Excelente comunicación para traducir necesidades entre equipos técnicos y operativos. Proactividad para resolver fricciones reportar errores y proponer mejoras constantes. 100% Teletrabajo 42 horas semanales Prestaciones de Ley Pagos mensuales Lugar de trabajo Empleo remoto

Customer Success Manager | Remote | $1,500–$2,000 USD/Month

Remote Colombia

We’re hiring a high-performing Customer Success Manager to manage relationships with our U.S.-based clients. This is not a customer support role. You’ll be responsible for owning client relationships driving results solving problems and helping ensure clients stay and grow with us. What you’ll own Client onboarding Weekly client calls Client communication and follow-up Tracking performance and deliverables Identifying and solving problems before they become bigger issues Client retention and satisfaction Coordinating with our internal recruiting team We’re looking for someone who Speaks fluent professional English Is confident leading calls with U.S. business owners Has experience in Customer Success Account Management Recruiting Sales or another client-facing role Is extremely organized and reliable Communicates proactively Can handle difficult conversations without avoiding them Takes ownership instead of waiting to be told what to do Compensation $1500–$2000 USD/month based on experience and performance Location Remote — Colombia Schedule U.S. business hours If you’re ambitious highly accountable and want to take ownership of client relationships inside a growing company apply. Job Type Full-time Work Location Remote

Cyber Security Analyst

Remote Colombia

Analista de Ciberseguridad profesional en Ingeniería de Sistemas Electrónica Telecomunicaciones o carreras afines con mínimo 2 años de experiencia en ciberseguridad. La posición será responsable de apoyar la gestión integral de vulnerabilidades realizando análisis priorización seguimiento y validación de remediaciones así como la coordinación y seguimiento de pruebas de seguridad incluyendo Ethical Hacking interno externo y de aplicaciones ingeniería social Red Team y simulaciones de ataque. Participará en la definición de alcances validación y QA de pruebas elaboración y socialización de informes seguimiento de hallazgos y validaciones de seguridad para nuevos aplicativos. Adicionalmente brindará soporte especializado N3 al SOC apoyando el análisis de eventos incidentes y procesos sospechosos. Se requieren conocimientos en gestión de vulnerabilidades Ethical Hacking análisis de logs seguridad de aplicaciones redes Windows/Linux SIEM y soluciones de seguridad. Se valorará experiencia con herramientas como Tenable/Nessus Burp Suite Nmap así como conocimientos en OWASP CVSS MITRE ATT&CK y scripting. La posición contempla participación en un esquema de guardias pasivas 7x24 de acuerdo con la programación establecida. Buscamos una persona analítica proactiva autónoma con orientación al cliente capacidad de seguimiento y buenas habilidades de comunicación. Responsabilidades y atribuciones Buscamos un Analista de Ciberseguridad responsable de apoyar la gestión integral de vulnerabilidades pruebas de seguridad y atención especializada de eventos e incidentes de ciberseguridad. Entre sus principales responsabilidades se encuentran Gestionar el ciclo de vida de las vulnerabilidades desde su identificación análisis y priorización hasta el seguimiento de la remediación y validación de cierre. Coordinar y participar en pruebas de seguridad como Ethical Hacking interno y externo pruebas sobre aplicaciones ingeniería social Red Team y simulaciones de ataque. Definir y gestionar el alcance técnico de las pruebas de seguridad coordinando su ejecución con los diferentes equipos involucrados. Realizar actividades de validación y QA de hallazgos resultados e informes de seguridad. Elaborar informes técnicos y ejecutivos indicadores y reportes de avance así como realizar la socialización de resultados. Participar en la evaluación de seguridad de nuevas aplicaciones y servicios identificando riesgos y recomendando controles de mitigación. Analizar logs alertas procesos sospechosos indicadores de compromiso y otras evidencias de seguridad. Atender escalamientos N3 del SOC apoyando el análisis de eventos e incidentes que requieran un mayor nivel de especialización. Participar en el esquema de guardias pasivas 7x24 de acuerdo con la programación establecida. Realizar seguimiento técnico a las actividades asignadas asegurando su continuidad documentación y cierre. Participar en reuniones técnicas con clientes y equipos internos manteniendo una comunicación clara sobre avances riesgos y acciones requeridas. ### Experiencia esperada Profesional en Ingeniería de Sistemas Electrónica Telecomunicaciones o carreras afines con mínimo 2 años de experiencia en ciberseguridad preferiblemente en gestión de vulnerabilidades Ethical Hacking SOC o análisis de incidentes. Se espera experiencia o conocimientos en herramientas de gestión y escaneo de vulnerabilidades análisis de logs SIEM EDR/XDR seguridad de redes y aplicaciones así como fundamentos de OWASP CVE/CVSS MITRE ATT&CK Windows/Linux redes TCP/IP y scripting. Requisitos y calificaciones Profesional en Ingeniería de Sistemas Electrónica Telecomunicaciones Informática o carreras afines. Mínimo 2 años de experiencia en ciberseguridad preferiblemente en gestión de vulnerabilidades Ethical Hacking SOC análisis de incidentes o seguridad de aplicaciones. Conocimientos en herramientas de gestión y escaneo de vulnerabilidades como Tenable/Nessus Qualys Rapid7 o similares. Manejo o conocimiento de herramientas de seguridad ofensiva y análisis como Burp Suite Nmap Metasploit o equivalentes. Conocimientos en plataformas SIEM análisis y correlación de logs así como soluciones EDR/XDR Firewall WAF IDS/IPS y otras tecnologías de seguridad. Conocimientos en OWASP Top 10 CVE/CVSS MITRE ATT&CK hardening y fundamentos de respuesta a incidentes. Conocimientos de Windows/Linux redes TCP/IP seguridad de aplicaciones y fundamentos de Cloud (Azure/AWS). Deseable conocimiento de scripting con Python PowerShell o Bash para análisis y automatización de tareas. Deseable especialización diplomado o cursos en Ciberseguridad Ethical Hacking Gestión de Vulnerabilidades Seguridad Ofensiva o Respuesta a Incidentes. Se valorarán certificaciones como CompTIA Security+ CEH eJPT OSCP o certificaciones equivalentes relacionadas con ciberseguridad. Inglés técnico especialmente para interpretación de documentación advisories vulnerabilidades y documentación de fabricantes. Habilidades de análisis y resolución de problemas comunicación efectiva elaboración de informes trabajo en equipo autonomía proactividad orientación al cliente y seguimiento de actividades hasta su cierre. Disponibilidad para participar en esquema de guardias pasivas 7x24 según programación de la operación. Informaciones adicionales ¿Buscas un lugar donde tus ideas brillen? Con más de 38 años y una presencia global en Stefanini transformamos el mañana juntos. Aquí cada acción cuenta y cada idea puede marcar la diferencia. Únete a un equipo que valora la innovación el respeto y el compromiso. Si eres una persona disruptiva te mantienes en aprendizaje continuo y la innovación está en tu ADN entonces somos lo que buscas. ¡Ven y construyamos juntos un futuro mejor!

Runtime Security Consultant – Cortex Cloud

Remote Colombia

Position Information As a Runtime Security Consultant you will help customers secure cloud-native environments by implementing security best practices across cloud infrastructure containerized workloads and DevSecOps ecosystems. You will leverage your expertise in cloud security automation and runtime protection to design and deliver scalable security solutions for enterprise customers. Responsibilities Design and implement cloud security solutions for enterprise customers. Implement security best practices across cloud infrastructure containers and DevSecOps environments. Deploy and support Infrastructure as Code (IaC) and cloud automation solutions. Configure cloud security controls IAM RBAC SSO and identity integrations. Secure containerized workloads and CI/CD pipelines. Deliver consulting services and technical guidance to enterprise customers. Automate security processes using APIs and Python scripting. Technical Skills Hands-on experience with public cloud platforms preferably AWS Microsoft Azure and Google Cloud Platform (GCP). Experience with Infrastructure as Code (IaC) and cloud provisioning technologies including Terraform AWS CloudFormation Azure Resource Manager (ARM) and Google Cloud Deployment Manager. Strong understanding of Unix/Linux and Windows operating systems. Experience working with APIs and automation-driven integrations. Experience with cloud networking connectivity models network security virtualization and cloud infrastructure. Strong understanding of cybersecurity technologies protocols and applications within cloud environments. Knowledge of Identity and Access Management (IAM) Role-Based Access Control (RBAC) cloud data security and Single Sign-On (SSO) solutions. Familiarity with identity providers such as Okta Azure AD Google and OneLogin. Understanding of DevSecOps principles and their implementation within cloud-native environments. Basic knowledge of cybersecurity compliance frameworks and best practices including PCI-DSS HIPAA CIS Benchmarks and related standards. Experience with container technologies and orchestration platforms particularly Docker and Kubernetes. Experience with CI/CD and DevOps toolsets including Jenkins GitLab Chef Ansible OpenShift and related technologies. Experience with Python and API-based automation scripting. Soft Skills Ability to deliver complex solutions within large-scale customer environments independently or as a team lead. Experience in customer-facing consulting roles. Strong verbal and written communication skills. Ability to manage multiple priorities and perform effectively under pressure. Language Requirements Spanish Contract Type Duration and Location Contractor long term remote in LATAM Benefits 10 business days of Paid Time Off (PTO). Annual Performance Bonus 0.5–1.5 months' salary based on individual project success and overall company performance. Professional Development Company-sponsored Palo Alto training technical certifications and fully covered business travel and expenses. Monthly Connectivity Allowance USD $30. Company Equipment Laptop(s) provided. Local Public Holidays Observance of the public holidays in the employee's country of residence. Language Learning One-on-one English or Portuguese lessons. Work Schedule Client Working Hours Salary Range Max. 5000 USD Tipo de puesto Tiempo completo Indefinido Pregunta(s) de postulación Años de experiencia utilizando o administrando alguna de estas herramientas de ciberseguridad (CNAPP / EDR / XDR) Palo Alto Cortex Cloud SentinelOne Singularity CrowdStrike Falcon Microsoft Defend o similares. Años de experiencia con alguna de estas nubes AWS o Microsoft Azure o Google Cloud Platform Años de experiencia con IaC (Terraform o AWS CloudFormation o Azure Resource Manager o Google Cloud Deployment Manager) Años de experiencia con Cloud Security o Runtime Security Mencione aspiración de ingreso mensual en USD Lugar de trabajo Empleo remoto

Network Engineer

Remote Colombia

About CommandLink CommandLink is a global SaaS Platform providing network voice services and IT security solutions helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. CommandLink has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication CommandLink was recognized as the SD-WAN Product of the Year ITSM Visionary Spotlight UCaaS Product of the Year NaaS Product of the Year Supplier of the Year and the AT&T Strategic Growth Partner. CommandLink has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done maximize uptime and improve the bottom line. Learn more about us here! This is a 100% remote opportunity. About your new role The Managed Services Network Engineer is a critical role responsible for supporting and delivering superior service to ISP/MSP business customers. You will play a key part in managing and troubleshooting SDWAN networks (with an emphasis on Versa Networks) business data circuits VoIP services VPNs Managed Routers Firewalls and other custom-managed services. No travel to customer locations is required. Preferred Shift Wednesday - Sunday 800 am to 500 pm Eastern US Time Key Responsibilities Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks) Internet and related services. Troubleshoot and configure basic LAN setups (Routers Firewalls) and Microsoft operating systems. Support the provisioning and onboarding of new customers for managed services. Collaborate with vendors to resolve support issues and ensure smooth service delivery. Own support issues from start to resolution ensuring customer satisfaction with clear communication and expert problem-solving. Maintain excellent customer relationships by delivering outstanding support and going the extra mile. Mentor and train fellow engineers on complex technical issues and solutions. What you'll need for success High School Diploma or GED Equivalent 3-5 years of relevant experience in a fast-paced technical environment with demonstrated expertise in SDWAN particularly Versa Networks. CCNA and CCNP certification is highly desirable Command line experience with networking tools (e.g. Cisco Fortinet Juniper). Strong firewall configuration experience (e.g. Fortinet). Deep understanding and hands-on experience with BGP OSPF and VRRP. Practical knowledge of basic routers firewalls and NAT (Network Address Translation). Experience with COS/QOS and network design principles. Familiarity with SOC 2 compliance and processes. Why you'll love life at CommandLink Join us at CommandLink where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact? Room to grow at a high-growth company An environment that celebrates ideas and innovation Your work will have a tangible impact Flexible time off Fun events at cool locations Employee referral bonuses to encourage the addition of great new people to the team At CommandLink we’re committed to creating a fair consistent and efficient hiring experience. As part of our process we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role. AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.

Senior HR Generalist - LATAM

Brazil Remote Colombia Remote Costa Rica Remote

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals we deliver next-generation audit services across SOC 2 ISO 27001 PCI DSS (QSA) HITRUST CMMC (C3PAO) and FedRAMP (3PAO) frameworks. We’re not your traditional audit firm — we’re tech-enabled leveraging compliance automation and advanced collaboration tools to make audits faster smarter and more impactful for our clients. Recognized on the Inc. 5000 and Fast 50 lists Insight Assurance is one of the fastest-growing global audit firms with 170+ professionals supporting nearly 2000 clients across the Americas EMEA and APAC. About the Role We're looking for a Senior HR Generalist to serve as the right hand to our Head of HR. This is a hands-on high-ownership role for someone who combines strong HR generalist fundamentals with advanced data and process skills. You'll be trusted to run HR operations independently spot where processes can improve and act on it without waiting for direction. Key Responsibilities Own end-to-end HR generalist functions onboarding offboarding HR administration and policy execution Lead and continuously refine the onboarding program for new hires delivering a structured welcoming high-impact integration experience Identify operational bottlenecks and inefficiencies and design implement and execute improved HR workflows across the entire employee lifecycle Build and maintain HR dashboards trackers and custom spreadsheets producing actionable metrics and reports using advanced Excel Power BI and Power Automate Lead or support the implementation configuration and administration of HRIS platforms automating manual tasks wherever possible Handle day-to-day HR requests employee relations matters conflict resolution and policy enforcement in coordination with the Head of HR Support HR operations for remote distributed teams across multiple countries and time zones Maintain accurate HR records data integrity and reporting for leadership Assist with compensation and benefits administration and other general HR generalist duties as needed Monitor and ensure compliance with labor regulations across multiple jurisdictions Required Qualifications Bilingual professional fluency in English C1 level written and spoken 3+ years of experience as an HR Generalist or in a similar role ideally within fast-paced startups managing remote cross-border teams Advanced Excel proficiency (complex formulas pivot tables dashboards data analysis) Strong command of the Microsoft Office/365 suite Proficiency in Power Automate and Power BI Demonstrated success mapping redesigning and executing improved HR processes Experience implementing or administering HRIS platforms Working knowledge of labor legislation in Latin America. Experience in labor and employee relations Strong ownership mindset — able to operate autonomously anticipate business needs and deliver solutions with minimal supervision Nice to Have Additional language skills (e.g. Spanish Portuguese) Experience supporting HR for a professional or advisory services firm Familiarity with highly regulated or compliance-driven environments Benefits - Contractor type of contract with payment in USD - Flexible Paid Time Off and paid holidays - Performance Bonuses - Fully remote work environment - Opportunities for professional development and growth - Supportive team culture Privacy Notice CCPA Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process. Insight Assurance does not sell personal data/information under any circumstances. You may exercise your rights under personal data protection legislation by reaching out to us via HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122 Tampa FL 33602 Privacy Notice GDPR This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we us our) under its job application and recruitment process. We resort to Greenhouse.com as the platform that supports our recruitment process and therefore your Personal Data/ Information will be Processed on this tool (hosted shared with cross-referenced accessed by our team) we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data. When you reply to one of your job postings you voluntarily and freely submit your Personal Data to us this allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope. We are a U.S. based company hence some or all Personal Data pertaining to you will be hosted in the U.S. The categories of Personal Data under Processing consist of Identification Contact Education and Professional Interview performance Evaluation You may exercise several Rights as determined under applicable Personal Data Protection legislation in short Right of Access – meaning getting information about the Personal Data under Processing by us except for the information you already know Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing this may imply you being excluded from the recruitment process for without information we cannot proceed with it Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data this may imply you being excluded from the recruitment process at our sole discretion also for without information we cannot proceed with it Rectification – you can rectify your Personal Data at anytime

Senior Forward Deployed Engineer

Remote Colombia, FL, GA, MA, MD, MN, NE, NC, OR, PA, SC, TN, TX, WA

About Praxent Praxent builds software for financial services companies — banks credit unions lenders insurers and wealth platforms. We have been doing it for over twenty years from Austin with a delivery team spread across the US and Latin America. We are an Anthropic partner and building agentic AI systems inside our clients' environments is now a core part of the work rather than an experiment on the side. This role exists because that work needs a different kind of engineer than a traditional project team supplies — someone who sits with the client decides what should get built and builds it. This is the first Forward Deployed Engineer hire at Praxent. You would be defining the role not inheriting it. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and instead work from a physical location of their choice which must be identified to the Company. Employees may live in the following locations Texas Colorado Florida Georgia Massachusetts Maryland Minnesota North Carolina Nebraska Oregon Pennsylvania Tennessee South Carolina Washington. Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g. H-1B J-1 F-1 CPT OPT etc.). Praxent will not offer immigration sponsorship or assume sponsorship of an employment visa for this position. International relocation or remote work arrangements outside of the U.S. will not be considered. About the role A Forward Deployed Engineer at Praxent embeds with a client figures out what they actually need and builds it. Not a spec handed down from a product manager — you are in the discovery conversation you decide what gets built and you ship it to production and stay until it works. You will spend more than half your time in front of the people whose problem you are solving and the rest of it writing the code that solves it. You are not shielded from the client. You are not handed a ticket queue. When a client asks for the wrong thing talking them into the right thing is your job not someone else's. The shorthand we use internally is founder-level autonomy with staff-engineer-level rigor . You make the technical call in the room and defend it rather than routing it back for sign-off. That is a real grant of authority and it comes with real accountability for the outcome. Financial services makes this harder and more interesting than it would be elsewhere. The systems are old the data is regulated the stakeholders are risk-averse for good reasons and the gap between a working demo and something a bank will actually run in production is where most AI projects die. Closing that gap is the whole job. What you'll do Own technical delivery end to end on your accounts — discovery architecture build production and the messy weeks after launch. Embed with client engineering and business teams. Translate a VP's business problem into an architecture and that architecture back into language the VP can defend to their board. Build production applications and agentic systems inside client environments LLM-backed workflows agent orchestration evaluation frameworks and integrations against core banking lending policy administration and financial data systems. Design the integration surface. Most of this work is API design and systems integration against platforms that were not built to be integrated with. Harden prototypes into systems a regulated institution will actually run — security review audit trail PII handling performance under real load. The distance between a working demo and a production deployment at a bank is most of the job. Scope down. Identify when a client is asking for the wrong thing and talk them into the right thing. This is the part of the job we care most about. Guide the client's own engineers. Part of leaving well is that their team can extend what you built without calling us. Own the hardest production problems on your accounts — the ones that surface at 4pm on a Friday in someone else's infrastructure. Own the implementation plan and direct the work. You decide the sequence and as an engagement scales you delegate to the engineers around you — including the internal AI engineers who will work for you. This is a technical leadership role not a people-management one. Make the case for growth by building things worth expanding. You carry no revenue target and you do not run the commercial conversation — our Client Partners do that. Your argument is the solution itself. Flag risk before it becomes a problem. Leave behind documented runnable maintainable software that still works after you rotate off. What we're looking for 6+ years shipping production software full-stack. Python is what most of this work is written in .NET or Node are fine substitutes. React or Next.js on the front end. Experience leading the technical side of a delivery. You have owned an implementation plan sequenced the work and directed other engineers without being their manager. API design and systems integration. You have integrated against something old poorly documented and load-bearing and made it hold. Real client-facing delivery experience. You have run a discovery session handled a difficult stakeholder and delivered an account without someone above you managing the relationship. Production experience with LLMs and agents. Prompt engineering agent development evaluation frameworks deployment at scale. Application engineering not ML research. Comfort with ambiguity. You deliver value before all the requirements are defined because they never are. Range in the room. You are precise with engineers and clear with executives and you can switch between those two rooms inside an hour. A story about scoping down. A time you told a client not to build something and why you were right. Willingness to travel to client sites 20–30% of the time. What You’ll Love About Us Stability . We've been in business for over 25 years. Work stays at work . We promote a healthy work/life balance to help ensure you have the time that you need. We encourage no more than a 40 hour work week. Great company culture . We’ve been recognized by Texas Monthly Clutch Comparably and more for the quality of our workplace. Feel free to check out our rating on Glassdoor We’re here to empower you . It’s your work and your career. Our management team is here to help you become who you want to be. Not to micromanage you. Stay healthy . We offer medical dental and vision coverage as well as wellness days. We also provide disability insurance and we even have a wellness program. Plan for the future . We don’t want you to work here forever. Save for retirement with an IRA and we’ll match up to 3% every year. We value your ideas . At Praxent our doors are always open. Need help? Come on in. Have a vision for the future of the company? We’d love to hear it. Rest and relaxation . Employees enjoy 15 days of PTO 9 US holidays 5 sick days and a closed office the last week of the year. Employees earn more PTO each year. You’re more than an employee you’re a person . Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like “It’s just business.” Family values . Praxent provides paid parental leave. The US base salary range for this full-time position is $205000 - $250000 + benefits. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. #LI-Remote

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