Remote Croatia / Remote Bosnia / Remote Serbia
As a Data Analyst (Croatian) you will support Lightcast's global data initiatives by analyzing and improving multilingual data quality. Working closely with Linguistics and Engineering teams you will help develop parsers evaluate text classifiers and translate key taxonomies to ensure we deliver high-quality data to customers across global markets. This is a full-time (40 hours per week) independent contractor position for up to 6 months and requires candidates to provide their own laptop and reliable internet access. ➡ Major Responsibilities ➡ Analyze and improve the data quality of multilingual text classifiers Partner with Linguistics and Engineering teams to develop parsers across multiple languages Translate taxonomies including Skills Titles and Occupations Analyze and clean data using Excel and other data analysis tools Apply language data and text analysis expertise to support high-quality global data Education and Experience ➡ Proficiency in reading and writing Croatian required including an understanding of language syntax and structural analysis Reliable laptop and internet access required Multilingual candidates strongly preferred particularly those proficient in Bosnian or Serbian Bachelor's degree in Linguistics Data Analytics Natural Language Processing (NLP) or a related field preferred Experience with Microsoft Excel including VLOOKUPs data cleanup and functions Knowledge of query languages such as SQL Advanced knowledge of rule writing using regular expressions (RegEx) Knowledge of text analysis or machine learning principles Experience with data analysis using tools such as Excel Ability to perform repetitive detail-oriented work with accuracy and consistency Ability to follow complex instructions navigate ambiguity and work independently Strong sense of urgency organization and time management ➡ Lightcast is a global leader in labor market insights with headquarters in Moscow ID (US) and offices in the United Kingdom Europe and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people our institutions and companies and our communities. Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been and always will be committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams and we encourage our employees to bring their authentic original and best selves to work.
Croatia Remote Hungary Remote North Macedonia Remote Slovakia Remote Slovenia Remote
This role will be prospecting the US Market and so will work Eastern time in the USA. Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals we deliver next-generation audit services across SOC 2 ISO 27001 PCI DSS (QSA) HITRUST CMMC (C3PAO) and FedRAMP (3PAO) frameworks. We're not your traditional audit firm — we're tech-enabled leveraging compliance automation and advanced collaboration tools to make audits faster smarter and more impactful for our clients. Recognized on the Inc. 5000 and Fast 50 lists Insight Assurance is one of the fastest-growing global audit firms with 170+ professionals supporting nearly 2000 clients across the Americas EMEA and APAC. If you're a driven sales professional who thrives on building relationships driving growth and being part of a high-performance global team this is your opportunity to sell trust innovation and impact with one of the most exciting firms in the audit industry. JOB DESCRIPTION As a Business Development Representative you will be responsible for identifying qualifying and generating new sales leads to support the growth of our company. You will work closely with the sales and marketing teams to develop and execute strategies to expand our customer base and meet revenue targets. The ideal candidate will have excellent communication skills the ability to work independently and a strong desire to succeed in a fast-paced dynamic environment. KEY RESPONSIBILITIES Identify and qualify potential new customers through various channels including cold calling email campaigns and social media outreach. Build and maintain relationships with potential and existing customers to promote our products and services. Collaborate with the sales team to develop and execute strategies to increase sales and revenue. Conduct market research to identify new opportunities and stay up-to-date with industry trends. Work closely with the Growth and Expansion team to develop and implement lead generation campaigns. Maintain accurate records of all sales and customer interactions in our CRM system. Attend trade shows conferences and other industry events to promote our products and services. REQUIREMENTS 3+ years of experience in sales marketing or a similar role. Bachelor's degree in business marketing or a related field preferred. Proven track record of generating leads and meeting sales targets. Experience with CRM systems and sales tools. Excellent communication and presentation skills with fluency in English (additional European languages a plus). Strong organizational and multitasking abilities. Ability to work independently and as part of a globally distributed team. Be experienced in B2B preferably in SMB and Mid-Market with a proven track record. Have entrepreneurial spirit initiative and autonomy. This role will be prospecting the US Market and so will be working EST (Eastern Standard Time) Privacy Notice CCPA Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process. Insight Assurance does not sell personal data/information under any circumstances. You may exercise your rights under personal data protection legislation by reaching out to us via HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122 Tampa FL 33602 Privacy Notice GDPR This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we us our) under its job application and recruitment process. We resort to Greenhouse.com as the platform that supports our recruitment process and therefore your Personal Data/ Information will be Processed on this tool (hosted shared with cross-referenced accessed by our team) we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data. When you reply to one of your job postings you voluntarily and freely submit your Personal Data to us this allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope. We are a U.S. based company hence some or all Personal Data pertaining to you will be hosted in the U.S. The categories of Personal Data under Processing consist of Identification Contact Education and Professional Interview performance Evaluation You may exercise several Rights as determined under applicable Personal Data Protection legislation in short Right of Access – meaning getting information about the Personal Data under Processing by us except for the information you already know Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing this may imply you being excluded from the recruitment process for without information we cannot proceed with it Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data this may imply you being excluded from the recruitment process at our sole discretion also for without information we cannot proceed with it Rectification – you can rectify your Personal Data at anytime
Remote Zagreb, Grad Zagreb, Croatia
About Zyte At Zyte we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010 we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data. For more than a decade Zyte has led the way in building powerful easy-to-use tools to collect format and deliver web data quickly dependably and at scale. Today the data we extract helps thousands of organizations make smarter business decisions secure competitive advantage and drive sustainable growth. Over 3000 companies and 1 million developers rely on our tools and services to get the data they need from the web. The Role Zyte is looking for a Head of IT to lead our internal technology function into the AI era. This is emphatically not a helpdesk-manager role at Zyte internal IT is an engineering and enablement discipline. You will own the systems the whole company runs on our business applications the integrations and automation that connect them our identity and security backbone and front and center the internal AI tooling that is changing how every Zytan works. You will lead two teams IT Support which keeps a globally distributed remote-first workforce productive with a person-first service philosophy and IT Tooling & Automation an engineering pod that builds the integrations internal services and AI-driven workflows behind the scenes. You are a player-coach comfortable setting a multi-year internal-platform strategy in the morning and reviewing an automation script or an AI workflow design in the afternoon. AI is the heart of this role. Zyte builds AI-powered products and we run our company the same way AI coding assistants across engineering AI workflows in operations and a growing internal AI platform. You will own this landscape end to end - selecting and administering the tools governing seats usage and cost hardening the guardrails and partnering with our AI Enablement function so that adoption translates into real productivity not shelfware. If a task at Zyte is manual we want it automated if it is automated we want to know whether an agent should be doing it. What You ll Do Lead the IT organisation · Own strategy roadmap budget and vendor landscape for all of internal IT support business applications integrations automation and internal AI tooling. · Lead grow and develop the IT Support and IT Tooling & Automation teams be the escalation point and the standard-setter for both. · Run IT as a product for employees measure the experience (SLIs/SLOs on the things that matter to Zytans) publish what you ship and prioritise by business leverage. Own the business application landscape · Administer integrate and continuously rationalise our business-critical SaaS systems CRM and marketing (Salesforce HubSpot) finance and billing HR platforms support platforms and collaboration and engineering tools (Google Workspace Slack Atlassian GitHub Notion). · Design reliable API-driven workflows and data synchronization across platforms - one coherent automated architecture instead of a pile of disconnected tools. · Own vendor selection consolidation licensing and renewals with a clear cost-versus-value view. Automate everything worth automating · Champion a code-first automation culture scripts internal services event-driven pipelines (APIs and webhooks) internal CLI tools and ChatOps - not just SaaS configuration. · Build and evolve the internal IT Golden Path automated onboarding and offboarding identity and access provisioning and self-service for the common 80% of IT requests. · Set the technical bar for the IT Tooling & Automation pod and review its designs contribute hands-on where it moves the needle. Lead internal AI tooling and adoption · Own the company s internal AI tool portfolio (AI coding assistants such as Claude Code and Copilot chat and agent platforms AI features inside our SaaS estate) evaluation procurement account and seat administration usage and cost governance and lifecycle. · Ship AI into internal workflows AI-powered support assistants LLM-driven knowledge retrieval across internal documentation automated ticket triage and resolution and agentic automation of operational processes. · Partner closely with the AI Enablement function and the AI champions network IT provides the tools access guardrails and administration enablement embeds them into each team s daily work. · Define the sensible-use guardrails together with Security and Legal (data handling model and vendor policies) so teams can move fast safely. · Measure adoption and return usage and cost analytics per tool and team and a clear view of where AI actually saves time or removes work. Run IT service management security and compliance · Deliver superior person-first IT support to a global remote workforce with root-cause analysis rather than symptom-fixing. · Own the employee identity and device backbone SSO/SAML/SCIM provisioning identity lifecycle automation MDM (JumpCloud) password management and access audits under Zero Trust principles. · Partner with Information Security to keep us continuously compliant (ISO 27001) and audit-ready embedding compliance into automated processes instead of manual checklists. What Success Looks Like · Employees are unblocked fast and onboarding/offboarding runs itself measurable service levels near-zero manual provisioning. · The business application landscape is consolidated integrated and documented - data flows between systems without swivel-chair work. · AI tools are genuinely adopted across the company with governed cost and measurable time savings - and Zyte is visibly ahead of the curve in how a company runs itself on AI. · Manual internal work keeps disappearing every quarter processes that used to need a person are automated or agent-assisted. · Audits pass without heroics and security posture improves while friction goes down. · The IT team grows in capability and reputation an engineering team the rest of the company wants to work with. You Are A builder-leader You have led IT business systems or internal platform teams and you still think like an engineer. You lead from the front set a high technical bar and are happiest when your team ships things that make work disappear. AI-driven You are genuinely excited about running a company on AI. You have rolled out AI tooling to real teams you experiment constantly yourself and you have a strong point of view on what works what is hype and how to govern usage and cost without killing adoption. Automation-obsessed Manual repetitive work offends you. Your default answer to a recurring task is a script a service an integration or an agent - and you know when the pragmatic answer is a SaaS checkbox instead. People-centric You solve for the person not just the machine. You communicate clearly with everyone from new joiners to the C-level and you build a service culture your colleagues actually like dealing with. Security-minded You understand the why behind security frameworks MDM and Zero Trust and you balance safety with organizational speed. Commercially sharp You treat the internal stack like a portfolio you negotiate with vendors consolidate overlapping tools and can always say what something costs and what it returns. Requirements 10+ years in IT engineering business systems engineering or internal platform engineering at SaaS/tech companies including 3+ years leading a team that owned internal business systems and automation. · A hands-on engineering background you have kept alive you can still read review and (when needed) write automation code in Python or a comparable language and you are fluent with APIs webhooks OAuth flows and integration frameworks. · Proven ownership of a modern SaaS business application landscape (e.g. Salesforce or HubSpot billing/finance systems HR platforms Google Workspace Slack Atlassian GitHub Notion) including cross-system integration and data synchronization at company scale. · Demonstrated delivery of AI tooling into an organisation LLM-based assistants knowledge retrieval AI-assisted support or agentic workflow automation - including the unglamorous parts (account administration seat and usage governance cost control guardrails). · Deep identity and security experience SSO/SAML/SCIM identity lifecycle automation MDM (e.g. JumpCloud) Zero Trust access models. · Experience supporting or passing security and compliance audits (ISO 27001 SOC2 GDPR). · Vendor and budget management experience selection negotiation consolidation and license management across a substantial SaaS portfolio. · Experience serving a remote-first globally distributed workforce with a person-first service philosophy. · Excellent communication in English across technical and non-technical audiences up to executive level. Strong Nice-to-Haves · Experience with agentic platforms and protocols (e.g. MCP) the Claude / Gemini Enterprise / OpenAI / Copilot ecosystems or building internal agents on LLM APIs. · FinOps-style governance of AI and cloud spend (usage analytics per-seat economics chargeback or showback). · An SRE mindset applied to internal IT SLIs/SLOs on the uptime of the employee experience. · Experience consolidating tool landscapes after growth or M&A. It s not expected that any one candidate will bring deep expertise across every area. We are looking for someone who is especially strong in several of them and excited to grow in the others. Benefits · Become part of a self-motivated progressive multicultural team. · Have total flexibility we are 100% remote work from where you are most productive. · Join an innovation culture we encourage hacking internal processes - if a task is manual we want you to automate it. · Work with a modern tool and AI stack with the freedom and budget to shape it. · Shape a strategic area of the business with high visibility and real impact.
Remote EMEA / Croatia / Czech Republic / Georgia / Kosovo / Kyiv / Macedonia / Moldova / Romania / Serbia / Slovenia
In 2017 Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running we’ve been the top appointment-setting agency achieving amazing results across 50+ industries worldwide. Our results speak for themselves with over 1000 clients and a global portfolio we’ve set up more than 200000 appointments delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized omnichannel strategies we turn opportunities into real success.Joining Belkins means signing up for a journey of unstoppable growth and success driven by curiosity dedication and a commitment to excellence.We are looking for a results-driven Sales Development Representative to join one of our delivery units. Each unit is built around an Account Strategist who owns client strategy supported by a Delivery Lead Content Strategist Researcher and Email Deliverability Specialist. This organizational framework provides SDRs with technical assistance yet you will remain fully responsible for managing campaigns verifying setups HubSpot reporting and daily outreach. We’ve designed this to eliminate manual friction such as lead research so you can focus on calls reply handling and securing booked appointments. You will work across multiple client projects simultaneously running high-volume cold calling via a power dialer and personally managing all replies from automated email and LinkedIn campaigns. ➡ Things You’ll Be Doing ➡ Cold Calling Running outbound calling campaigns through a power dialer (Nooks) across multiple (3-6) client projects simultaneously - not one account several at once. Handling objections live on the call and steering each conversation toward a booked appointment not just working through a script. Tracking connect rate and call-to-meeting conversion flagging performance issues to your Account Strategist before they become a pattern not after. Reply Handling — Email & LinkedIn Personally owning every reply that comes in from automated email (Reply.io / Inbox AI) and LinkedIn (Expandi) campaigns not just monitoring the inbox. Responding within 4–8 working hours and nurturing prospects until they're ready to book. Handling objections in writing pushing for a next step and converting replies into confirmed meetings. Scheduling appointments and sharing meeting details with the team via Slack. Campaign Oversight & Reporting Monitoring key metrics across every project - connect rate reply rate conversion rate - as your own numbers not someone else's dashboard. Feeding structured feedback to Research Content and EDS so lead quality and messaging actually improve not just flagging that something isn't working. Keeping CRM hygiene tight in HubSpot and sharing a weekly recap your Account Strategist can actually use. What You Bring ➡ 2+ years of outbound sales experience with a strong cold-calling background. Confident error-free written English for handling email and LinkedIn replies - this is half the role not an afterthought. Fluent spoken English comfortable working across US and European time zones. Strong understanding of outreach tools You’re comfortable working with CRM and automation platforms and understand the key technical elements behind cold outreach. You can support campaign setup identify potential issues and work with the right teams to resolve technical blockers. The ability to run multiple client projects in parallel without losing quality or pace on any one of them. Self-starting there are no fixed hours here and the work doesn't get done unless you make it happen. How We Hire ➡ Recruiter Interview (~30 minutes) — with Yuliia or Inna. Practical Task (~60–90 minutes) — a written exercise covering outbound thinking objection handling and lead prioritization. Hiring Manager Interview (~45–60 minutes) — a conversation with the SDR Enablement Manager covering the details of your work performance analytics and a live cold-call roleplay. Final Interview (~60 minutes) — with the Managing Director and HR Business Partner to assess company fit and explore your values and working style. Offer & Onboarding — if it's a yes we move fast. We may use AI tools to support parts of the hiring process. Final decisions are made by humans. Contact us for information on data processing. ➡ At Belkins we care deeply about our team members and we prove it throughCompetitive Pay Your dedication deserves more than recognition it deserves compensation that matches your expertise.Remote-First Flexibility We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.Professional Growth We’re a launchpad for your career. Through regular feedback 11s internal mobility and knowledge-sharing your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.Well-being focus Your mental health is a priority. We offer mental health lectures and support for your overall well-being.Recharge Time We prioritize your rest with 20 paid vacation days parental leave fully covered sick days and unlimited days off for unexpected needs.Global Sync We align with U.S. holidays to keep our global teams in sync.Memorable Team Experiences Work hard play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor memes and a lively atmosphere that makes teamwork genuinely fun.
Remote Zagreb, Grad Zagreb, Croatia
About Us For more than a decade Zyte has led the way in building powerful easy-to-use tools to collect format and deliver web data quickly dependably and at scale. And today the data we extract helps thousands of organisations make smarter business decisions secure competitive advantage and drive sustainable growth. Today over 3000 companies and 1 million developers rely on our tools and services to get the data they need from the web. About Customer Operations Customer Operations is the function responsible for the end-to-end operational success of Zyte’s client base from the moment a customer signs to the ongoing health and performance of Zytes services. The team sits at the intersection of client relationship management technical delivery and operational excellence. The Service Delivery Manager role sits in the second of these tracks working closely with the Project Manager team as well as Tech QA Product and Commercial teams across the business. The Service Delivery Manager is the single point of accountability within their portfolio for client operations at Zyte bridging the gap between customer needs and technical delivery. By owning the full service relationship — from day-to-day operations to escalations and KPIs — the SDM ensures reliable high-quality data services while driving the consistency and trust that underpin long-term client retention. The Service Delivery Manager (SDM) oversees the effective execution of data extraction and web scraping services for our clients. By serving as the central link between our customers and the technical development team the SDM ensures that project requirements operational performance and ongoing value are consistently aligned. This position integrates internal operational supervision client relationship management and cross-departmental coordination to uphold superior service standards and ensure customer success. Roles & Responsibilities Data delivery and operational oversight Coordinate with development teams to ensure timely accurate data delivery in line with SLAs and contractual commitments. Monitor pipelines feed performance costs and delivery schedules — identifying risks or quality issues early and driving them to resolution. Manage the full lifecycle of change requests from scoping through to delivery and billing in collaboration with AM and Sales teams. Oversee project margin and profitability partnering with engineering to address operational inefficiencies and maintain visibility into expenditure trends. Client relationship management Serve as the single point of contact for a portfolio of 10–15 enterprise accounts plus ad hoc management of smaller accounts. Build trusted client relationships through proactive communication transparent reporting and a clear understanding of each client’s objectives and evolving needs. Act as the primary escalation point for service issues representing client priorities internally and ensuring timely resolution. Ensure client expectations are clearly defined and consistently met across the full service lifecycle. Cross-functional collaboration Work closely with engineering QA product infrastructure and AM/Sales teams to align on client priorities delivery timelines and renewal inputs. Drive Zyte-side issues — including anti-ban infrastructure and SLA credits — through to resolution keeping all relevant stakeholders informed. KPI and performance reporting Define track and report on KPIs covering data quality delivery performance uptime and feed health — for both client and internal audiences. Translate technical performance data into clear meaningful language for clients and stakeholders. Maintain up-to-date status tracking across all active engagements and provide leadership with regular visibility into risks and trends. Maintain awareness of project margin and commercial performance across the portfolio of customers highlighting efficiency risks and contributing to effective cost management decisions Requirements 5+ years of experience in service delivery account operations or a similar client-facing operational role. Strong stakeholder management and communication skills with the ability to translate technical concepts into clear business language. Experience managing enterprise accounts or similarly complex client portfolios. Proven experience managing SLAs KPIs and operational reporting in a client-facing role. Commercial awareness and experience managing project efficiency and margin. Proficiency in analysing and articulating service metrics including uptime MTTR and data pipeline integrity. Experience with CRM tools (e.g. Salesforce) and operational reporting platforms. Demonstrated ability to identify data delivery risks and drive issues through to resolution. Ability to map statements of work to project delivery and successful data outcomes. Problem-solving mindset with a track record of escalation handling and cross-functional coordination. Familiarity with web scraping data pipelines or data services is a strong advantage. Benefits Compensation 55000-62000 EUR/year. Team Environment Become part of a self-motivated progressive multi-cultural team. Remote Flexibility Have the freedom & flexibility to work remotely. Cutting Edge Get the chance to work with cutting-edge open source technologies and tools.
Croatia Hrvatska Remote
Hi! We're Mercuryo and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services so we're building the platform that makes it real one that simplifies crypto and integrates it into the broader financial ecosystem. Since launching in 2018 we've grown into a recognized force in the industry named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa Mastercard MetaMask Trust Wallet Ledger and Jupiter powering over 200 products and collaborating directly with major ecosystems like Solana Consensys and BNB Chain. Why Mercuryo? Industry Impact Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance. Innovative Environment Collaborate with more than 300 talented professionals from diverse backgrounds — including banking SaaS and Web3 — all united in delivering outstanding user experiences. Growth and Learning Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there’s always room to grow your skills tackle new challenges and push boundaries. Flexible Culture We’re remote-first celebrating diversity across 30 countries. At Mercuryo you’ll be empowered to take ownership of your work spark creativity and shape how we move forward together. About the Role Mercuryo is seeking a detail-oriented Transaction Monitoring Specialist with a minimum of 2 years’ experience in a similar role within the financial services or crypto industry. The successful candidate will be responsible for monitoring and analyzing both crypto and fiat transactions to detect potential financial crime. Using specialized tools such as Chainalysis KYT Chainalysis Reactor and dedicated fiat transaction monitoring systems you will play a key role in ensuring compliance with AML regulations and internal policies. This role also requires direct support to the Enhanced Due Diligence (EDD) process by analyzing client responses to Requests for Information (RFIs) particularly around Source of Funds (SoF) and Source of Wealth (SoW). The Analyst will further contribute to ongoing monitoring by performing periodic reviews of higher-risk users. Your Role Continuously review and monitor daily transaction flows using automated monitoring systems and manual review techniques. Analyze blockchain transactions using Chainalysis KYT and conduct in-depth investigations with Chainalysis Reactor for flagged activities. Monitor fiat transactions via dedicated monitoring tools to identify irregular patterns and potential AML risks. Identify document and escalate suspicious activities in line with AML/KYC regulations. Prepare Internal Suspicious Activity Reports (ISARs) and escalate high-risk cases to the MLRO/Compliance team. Maintain comprehensive records and audit trails of investigations for regulatory purposes. Assist in the collection and review of user documentation (e.g. SoF/SoW evidence counterparties and purpose of transactions). Assess responses to Requests for Information (RFIs) for consistency completeness and legitimacy. Provide recommendations to Compliance on whether additional clarification or escalation is required. Support the preparation of material for potential SAR/STR filings when suspicious activity is identified. Conduct scheduled periodic reviews on high-risk users ensuring customer profiles remain up to date and aligned with their transactional activity. Reassess risk ratings based on new information transactional behavior and updated SoF/SoW documentation. Document findings in line with audit and regulatory requirements. Liaise with internal Compliance Legal Customer Operations and Anti-Fraud teams to ensure timely resolution of flagged cases. Contribute to the enhancement of monitoring rules thresholds and workflows. Stay informed of regulatory changes (EU AMLD5/6 MiCA FATF standards) and emerging financial crime typologies. What We're Looking For Minimum 2 years of experience in transaction monitoring AML investigations or financial crime compliance. Proven hands-on use of Chainalysis KYT & Reactor (or equivalent blockchain analytics tools). Familiarity with fiat transaction monitoring systems SoF/SoW assessments and EDD procedures. Strong analytical and investigative skills with excellent attention to detail. Ability to draft clear concise investigation reports. Good communication skills to liaise with internal teams and occasionally external stakeholders. A Bachelor’s degree in Finance Economics Business Law or related field is preferred. What We Offer Competitive market rate salary and performance-based incentives. 22 days annual leave with an additional 6 company days plus bank holidays. Comprehensive health insurance plans. Maternity & Paternity leave support. Extensive benefits program. Flexible work schedule and remote work options. Modern offices and co-working spaces across 6 countries. Working equipment. Professional development and training opportunities. Opportunity to shape the initiatives you’re working on. Diverse and friendly team. We are open-minded to new ideas. Join Us! If you're driven to be a part of the Web3 forefront and are keen to leave your mark on this rapidly evolving field Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future! Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race colour religion ethnicity sexual orientation nationality marital status gender age disability veteran status or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application please contact our Talent Team.
Croatia Hrvatska Remote
Hi! We're Mercuryo and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services so we're building the platform that makes it real one that simplifies crypto and integrates it into the broader financial ecosystem. Since launching in 2018 we've grown into a recognized force in the industry named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa Mastercard MetaMask Trust Wallet Ledger and Jupiter powering over 200 products and collaborating directly with major ecosystems like Solana Consensys and BNB Chain. Why Mercuryo? Industry Impact Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance. Innovative Environment Collaborate with more than 300 talented professionals from diverse backgrounds — including banking SaaS and Web3 — all united in delivering outstanding user experiences. Growth and Learning Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there’s always room to grow your skills tackle new challenges and push boundaries. Flexible Culture We’re remote-first celebrating diversity across 30 countries. At Mercuryo you’ll be empowered to take ownership of your work spark creativity and shape how we move forward together. About the Role Mercuryo is seeking a detail-oriented Transaction Monitoring Specialist with a minimum of 2 years’ experience in a similar role within the financial services or crypto industry. The successful candidate will be responsible for monitoring and analyzing both crypto and fiat transactions to detect potential financial crime. Using specialized tools such as Chainalysis KYT Chainalysis Reactor and dedicated fiat transaction monitoring systems you will play a key role in ensuring compliance with AML regulations and internal policies. This role also requires direct support to the Enhanced Due Diligence (EDD) process by analyzing client responses to Requests for Information (RFIs) particularly around Source of Funds (SoF) and Source of Wealth (SoW). The Analyst will further contribute to ongoing monitoring by performing periodic reviews of higher-risk users. Your Role Continuously review and monitor daily transaction flows using automated monitoring systems and manual review techniques. Analyze blockchain transactions using Chainalysis KYT and conduct in-depth investigations with Chainalysis Reactor for flagged activities. Monitor fiat transactions via dedicated monitoring tools to identify irregular patterns and potential AML risks. Identify document and escalate suspicious activities in line with AML/KYC regulations. Prepare Internal Suspicious Activity Reports (ISARs) and escalate high-risk cases to the MLRO/Compliance team. Maintain comprehensive records and audit trails of investigations for regulatory purposes. Assist in the collection and review of user documentation (e.g. SoF/SoW evidence counterparties and purpose of transactions). Assess responses to Requests for Information (RFIs) for consistency completeness and legitimacy. Provide recommendations to Compliance on whether additional clarification or escalation is required. Support the preparation of material for potential SAR/STR filings when suspicious activity is identified. Conduct scheduled periodic reviews on high-risk users ensuring customer profiles remain up to date and aligned with their transactional activity. Reassess risk ratings based on new information transactional behavior and updated SoF/SoW documentation. Document findings in line with audit and regulatory requirements. Liaise with internal Compliance Legal Customer Operations and Anti-Fraud teams to ensure timely resolution of flagged cases. Contribute to the enhancement of monitoring rules thresholds and workflows. Stay informed of regulatory changes (EU AMLD5/6 MiCA FATF standards) and emerging financial crime typologies. What We're Looking For Minimum 2 years of experience in transaction monitoring AML investigations or financial crime compliance. Proven hands-on use of Chainalysis KYT & Reactor (or equivalent blockchain analytics tools). Familiarity with fiat transaction monitoring systems SoF/SoW assessments and EDD procedures. Strong analytical and investigative skills with excellent attention to detail. Ability to draft clear concise investigation reports. Good communication skills to liaise with internal teams and occasionally external stakeholders. A Bachelor’s degree in Finance Economics Business Law or related field is preferred. What We Offer Competitive market rate salary and performance-based incentives. 22 days annual leave with an additional 6 company days plus bank holidays. Comprehensive health insurance plans. Maternity & Paternity leave support. Extensive benefits program. Flexible work schedule and remote work options. Modern offices and co-working spaces across 6 countries. Working equipment. Professional development and training opportunities. Opportunity to shape the initiatives you’re working on. Diverse and friendly team. We are open-minded to new ideas. Join Us! If you're driven to be a part of the Web3 forefront and are keen to leave your mark on this rapidly evolving field Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future! Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race colour religion ethnicity sexual orientation nationality marital status gender age disability veteran status or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application please contact our Talent Team.
Remote Zagreb, Grad Zagreb, Croatia
"About Us At Zyte we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010 we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data For more than a decade Zyte has led the way in building powerful easy-to-use tools to collect format and deliver web data quickly dependably and at scale. And today the data we extract helps thousands of organizations make smarter business decisions secure competitive advantage and drive sustainable growth. Today over 3000 companies and 1 million developers rely on our tools and services to get the data they need from the web. The Role Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company. This role goes beyond endpoint management and traditional IT support — it treats internal IT as an engineering discipline with code-first automation as the default approach. You will design and operate the backbone of Zyte s internal SaaS platform integrating systems like Salesforce HubSpot finance systems HR platforms engineering tools and collaboration software into a coherent automated architecture. You ll also play a key role in introducing AI-assisted and AI-driven workflows across the company. Requirements Business Systems Engineering Administer and integrate business-critical SaaS systems such as Salesforce or HubSpot Customer support platforms (Zendesk Intercom etc.) Billing or subscription systems (Stripe Chargebee etc.) Collaboration and engineering tools (Atlassian GitHub Notion) Design reliable workflows and data synchronization across multiple SaaS platforms Engineer Internal Automation Systems You will spend a significant portion of your time writing code and building automation tooling not just configuring SaaS products. Using modern development environments (IDEs CLIs SDKs) you will build scripts services and integrations that automate Zyte’s internal operations. Typical work includes writing automation scripts in Python Go or similar languages building internal CLI tools for common IT and business workflows developing small internal services that integrate the SaaS platform building event-driven automation pipelines using APIs and webhooks developing internal bots and ChatOps integrations. Build and Maintain SaaS Integrations Design and implement reliable API-driven integrations between business systems including CRM automation across Salesforce / HubSpot Syncing customer billing and product usage data Automating entitlement provisioning across internal systems Connecting support product and CRM workflows.. Develop Internal Tools Build internal tools that improve operational efficiency across teams like Internal CLI tools for IT and operations. Automation services for onboarding and access management. Data synchronization services between internal systems. Dashboards and automation services for business operations. ChatOps tools for Slack or internal collaboration platforms. Introduce AI into Internal Workflows Identify opportunities to use modern AI technologies to automate or augment internal operations examples include AI-powered internal support assistants LLM-driven knowledge retrieval across internal documentation Automated ticket triage and resolution AI copilots for internal SaaS workflows Automated analysis of operational data Design the Internal ""IT Golden Path"" Create automated and developer-friendly workflows for employees and teams building for example Automated onboarding and offboarding pipelines. Identity and access provisioning automation. Self-service automation for common IT tasks. Internal developer-friendly APIs for business systems. IT Service Management & Operations Serve as the ultimate level of IT Support for end-users delivering superior IT assistance to a global remote workforce. Emphasize comprehensive root-cause analysis and a person-first philosophy in service delivery. Security & Compliance Engineering Ensure continuous operational adherence to established ISO frameworks. Implement and administer comprehensive endpoint security measures including Mobile Device Management (JumpCloud) enterprise-grade password management solutions and conduct routine access audits to rigorously enforce Zero Trust architecture principles. Requirements 8+ years in IT Engineering Systems Engineering Business Systems Engineering or Platform Engineering including 3+ years in a senior role owning internal business systems and automation at a SaaS/tech company Scripting Mastery Strong scripting and programming ability in Python Go Bash Node.js . Cloud Infrastructure Solid experience operating GCP & AWS environments (VPCs IAM roles EC2/S3). API & Integration Engineering Strong experience working with external APIs including REST and GraphQL APIs OAuth authentication flows Webhook-based event systems SaaS SDKs and integration frameworks. Operating Systems Deep working knowledge of macOS and Linux environments. Identity & Security experience implementing and managing SSO / SAML / SCIM provisioning Identity lifecycle automation Zero Trust access models Compliance & Governance Experience supporting or passing security and compliance audits such as ISO 27001 SOC2 GDPR Experience working in remote-first or globally distributed environments is strongly preferred Preferred Skills AI-Assisted Automation Experience experimenting with or implementing AI-driven automation such as LLM APIs (OpenAI Anthropic etc.) AI copilots for operational workflows Semantic search or knowledge retrieval systems Automated support or ticket triage using AI Containerization Familiarity with Docker/Kubernetes for running internal IT microservices SRE Mindset Experience applying SLIs/SLOs to internal IT services to measure ""uptime"" of the employee experience. Who You Are Autonomous You don’t need a manual. You prioritize complex backlogs independently and lead from the front. People-Centric You have great interpersonal skills and clear communication. You solve for the person not just the machine. AI-Driven You are enthusiastic about leveraging AI tools to automate enhance and continuously improve internal IT business processes. Security Minded You understand the ""why"" behind security frameworks and MDM balancing safety with organizational speed. Growth-Oriented You are proactive. When you see a gap in a process you own the solution. Benefits Total Flexibility We are 100% remote. Work from where you are most productive. Innovation Culture We encourage ""hacking"" internal processes. If a task is manual we want you to automate it. Cutting Edge Work with a tech stack that mirrors our production environment—modern fast and open-source-centric."
Croatia Remote Hungary Remote North Macedonia Remote Slovakia Remote Slovenia Remote
This role will be prospecting the US Market and so will work Eastern time in the USA. Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals we deliver next-generation audit services across SOC 2 ISO 27001 PCI DSS (QSA) HITRUST CMMC (C3PAO) and FedRAMP (3PAO) frameworks. We're not your traditional audit firm — we're tech-enabled leveraging compliance automation and advanced collaboration tools to make audits faster smarter and more impactful for our clients. Recognized on the Inc. 5000 and Fast 50 lists Insight Assurance is one of the fastest-growing global audit firms with 170+ professionals supporting nearly 2000 clients across the Americas EMEA and APAC. If you're a driven sales professional who thrives on building relationships driving growth and being part of a high-performance global team this is your opportunity to sell trust innovation and impact with one of the most exciting firms in the audit industry. JOB DESCRIPTION As a Business Development Representative you will be responsible for identifying qualifying and generating new sales leads to support the growth of our company. You will work closely with the sales and marketing teams to develop and execute strategies to expand our customer base and meet revenue targets. The ideal candidate will have excellent communication skills the ability to work independently and a strong desire to succeed in a fast-paced dynamic environment. KEY RESPONSIBILITIES Identify and qualify potential new customers through various channels including cold calling email campaigns and social media outreach. Build and maintain relationships with potential and existing customers to promote our products and services. Collaborate with the sales team to develop and execute strategies to increase sales and revenue. Conduct market research to identify new opportunities and stay up-to-date with industry trends. Work closely with the Growth and Expansion team to develop and implement lead generation campaigns. Maintain accurate records of all sales and customer interactions in our CRM system. Attend trade shows conferences and other industry events to promote our products and services. REQUIREMENTS 3+ years of experience in sales marketing or a similar role. Bachelor's degree in business marketing or a related field preferred. Proven track record of generating leads and meeting sales targets. Experience with CRM systems and sales tools. Excellent communication and presentation skills with fluency in English (additional European languages a plus). Strong organizational and multitasking abilities. Ability to work independently and as part of a globally distributed team. Be experienced in B2B preferably in SMB and Mid-Market with a proven track record. Have entrepreneurial spirit initiative and autonomy. This role will be prospecting the US Market and so will be working EST (Eastern Standard Time) Privacy Notice CCPA Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process. Insight Assurance does not sell personal data/information under any circumstances. You may exercise your rights under personal data protection legislation by reaching out to us via HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122 Tampa FL 33602 Privacy Notice GDPR This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we us our) under its job application and recruitment process. We resort to Greenhouse.com as the platform that supports our recruitment process and therefore your Personal Data/ Information will be Processed on this tool (hosted shared with cross-referenced accessed by our team) we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data. When you reply to one of your job postings you voluntarily and freely submit your Personal Data to us this allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope. We are a U.S. based company hence some or all Personal Data pertaining to you will be hosted in the U.S. The categories of Personal Data under Processing consist of Identification Contact Education and Professional Interview performance Evaluation You may exercise several Rights as determined under applicable Personal Data Protection legislation in short Right of Access – meaning getting information about the Personal Data under Processing by us except for the information you already know Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing this may imply you being excluded from the recruitment process for without information we cannot proceed with it Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data this may imply you being excluded from the recruitment process at our sole discretion also for without information we cannot proceed with it Rectification – you can rectify your Personal Data at anytime
Croatia Remote Hungary Remote North Macedonia Remote Slovakia Remote Slovenia Remote
This role will be prospecting the EU Market and so will be working EET (Eastern European Time) Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals we deliver next-generation audit services across SOC 2 ISO 27001 PCI DSS (QSA) HITRUST CMMC (C3PAO) and FedRAMP (3PAO) frameworks. We're not your traditional audit firm — we're tech-enabled leveraging compliance automation and advanced collaboration tools to make audits faster smarter and more impactful for our clients. Recognized on the Inc. 5000 and Fast 50 lists Insight Assurance is one of the fastest-growing global audit firms with 170+ professionals supporting nearly 2000 clients across the Americas EMEA and APAC. If you're a driven sales professional who thrives on building relationships driving growth and being part of a high-performance global team this is your opportunity to sell trust innovation and impact with one of the most exciting firms in the audit industry. JOB DESCRIPTION As a Business Development Representative you will be responsible for identifying qualifying and generating new sales leads to support the growth of our company. You will work closely with the sales and marketing teams to develop and execute strategies to expand our customer base and meet revenue targets. The ideal candidate will have excellent communication skills the ability to work independently and a strong desire to succeed in a fast-paced dynamic environment. KEY RESPONSIBILITIES Identify and qualify potential new customers through various channels including cold calling email campaigns and social media outreach. Build and maintain relationships with potential and existing customers to promote our products and services. Collaborate with the sales team to develop and execute strategies to increase sales and revenue. Conduct market research to identify new opportunities and stay up-to-date with industry trends. Work closely with the Growth and Expansion team to develop and implement lead generation campaigns. Maintain accurate records of all sales and customer interactions in our CRM system. Attend trade shows conferences and other industry events to promote our products and services. REQUIREMENTS 3+ years of experience in sales marketing or a similar role. Bachelor's degree in business marketing or a related field preferred. Proven track record of generating leads and meeting sales targets. Experience with CRM systems and sales tools. Excellent communication and presentation skills with fluency in English (additional European languages a plus). Strong organizational and multitasking abilities. Ability to work independently and as part of a globally distributed team. Be experienced in B2B preferably in SMB and Mid-Market with a proven track record. Have entrepreneurial spirit initiative and autonomy. This role will be prospecting the EMEA Market and so will be working EET (Eastern European Time) Privacy Notice CCPA Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process. Insight Assurance does not sell personal data/information under any circumstances. You may exercise your rights under personal data protection legislation by reaching out to us via HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122 Tampa FL 33602 Privacy Notice GDPR This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we us our) under its job application and recruitment process. We resort to Greenhouse.com as the platform that supports our recruitment process and therefore your Personal Data/ Information will be Processed on this tool (hosted shared with cross-referenced accessed by our team) we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data. When you reply to one of your job postings you voluntarily and freely submit your Personal Data to us this allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope. We are a U.S. based company hence some or all Personal Data pertaining to you will be hosted in the U.S. The categories of Personal Data under Processing consist of Identification Contact Education and Professional Interview performance Evaluation You may exercise several Rights as determined under applicable Personal Data Protection legislation in short Right of Access – meaning getting information about the Personal Data under Processing by us except for the information you already know Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing this may imply you being excluded from the recruitment process for without information we cannot proceed with it Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data this may imply you being excluded from the recruitment process at our sole discretion also for without information we cannot proceed with it Rectification – you can rectify your Personal Data at anytime
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