Remote Ireland
Quality & Insights Specialist (Customer Support & AI) Why This Role Exists Customer support is one of the biggest drivers of customer loyalty. At BuyGoods over 50 Customer Support Agents handle thousands of customer interactions every week. Until now quality has been measured using small manual samples. We're changing that. We're implementing an AI-powered quality platform that will analyse every customer interaction helping us identify trends coach our teams more effectively and continuously improve the customer experience. We're looking for someone who can bridge the gap between data technology and people. This isn't just about measuring quality. It's about improving it. What You'll Own You'll become the subject matter expert for customer support quality. Working alongside our AI development team and Customer Success leaders you'll Improve our AI-powered quality platform by calibrating and refining how it evaluates customer interactions. Analyse data of thousands of customer conversations to identify trends and opportunities. Turn data into practical recommendations for leadership. Deliver coaching and training that helps Customer Support Agents improve. Develop quality standards and best practices. Measure the impact of quality initiatives and recommend continuous improvements. Help shape the future of customer support at BuyGoods. What Success Looks Like Within your first year you will have Increased customer quality scores. Improved first-contact resolution. Delivered coaching that measurably improves agent performance. Helped build an AI quality platform that accurately evaluates customer interactions. Contributed to improving BuyGoods' public customer reputation. What We're Looking For You'll probably bring Experience within Customer Support Quality Assurance. Experience coaching or developing Customer Support Agents. Strong analytical skills and the ability to identify trends from large volumes of customer interactions. Excellent communication skills. High emotional intelligence—you understand the difference between following a process and delivering a great customer experience. Curiosity and a passion for continuous improvement. Bonus points if you've worked with tools such as Observe.ai CallMiner MaestroQA Level AI Scorebuddy Or similar AI-driven customer service quality platforms. Who Thrives Here You'll enjoy this role if you Love solving problems. Naturally spot patterns others miss. Enjoy coaching people to improve. Like working with both technology and people. Are comfortable in an evolving fast-moving environment. Take ownership rather than waiting for direction. Why People Stay / Love Working Here We're building something genuinely different. Rather than asking you to maintain existing processes we'll give you the opportunity to help design them. You'll work alongside passionate people who care deeply about improving the customer experience. We're a collaborative team with a servant leadership culture where ideas are welcomed experimentation is encouraged and continuous improvement is part of everyday work. What's In It For You Opportunity to help shape an AI-driven quality programme from the ground up. Real ownership and influence. Work closely with product AI and Customer Success leaders. Continuous learning and professional development. Remote working. Competitive contractor package. Interview Process Our interview process is straightforward Competency based interview with Recruiter Interview with the Hiring Manager - Head of Customer Success Final Interview with the CEO We'll keep you informed throughout and move quickly. About BuyGoods BuyGoods is a leading performance marketplace that helps digital brands vendors and affiliates grow faster through world-class technology data and support. Trusted by more than 90000 affiliates and vendors across 110+ countries our platform combines conversion-optimised checkout real-time analytics and global payment infrastructure to help partners scale with confidence. With more than $3 billion in commissions paid we're continuing to invest in AI automation and customer experience to shape the future of eCommerce
Remote Ireland
Company Description At Amwell we're transforming healthcare for all—powered by technology and inspired by people. Here your ideas don't just matter—they drive real change improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry's biggest pain points and are on a mission to enable greater access to more convenient affordable and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum including urgent acute and specialty care behavioral health and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology's role in transforming care delivery and making it more equitable accessible efficient cost-effective and navigable for all. Brief Overview This role is ideal for a clinician with suitable experience in clinical practice management and an interest in understanding the implementation of digital mental health solutions for various organization types. A champion and an educator of others in the benefits of online delivery. A strong advocate for the evolution of best practice with an ability to be curious ask questions and seek solutions to address barriers to successful adoption and integration of the SilverCloud solutions and always in collaboration with key stakeholders and colleagues. Please note This is a 6-month fixed-term contract working one day per week (Tuesdays) for 8 hours. Core Responsibilities SilverCloud Health will support you to Follow and maintain clear clinical governance procedures for services including all necessary legal compliance insurance certification and regulatory needs. Work closely with the clinical operations team ensuring the service maintains its high operating standards. Ensure clinical risk management processes are clearly defined and followed. Establish clear process for supervision and management of Behavioural Health Coaches and their workloads. Support day-to-day clinical operations. Follow and maintain clear reporting of risk management and adverse events. Ongoing close working relationship with customer success to ensure best practices and service level needs are always being met. Qualifications As a Clinical Supervisor you have A Professional Qualification and/or Master's/Doctorate degree in either Clinical or Counselling Psychology or another Mental Health-related field. Children & Young People (CYP) experience desired CORU/HCPC Registered or other evidence of professional registration. A minimum of 3-5 years of clinical and/or clinical service (PQE) experience. A high level of knowledge of risk management and experience in its application in clinical domains. Ability to communicate effectively and work with teams in a matrix environment is required. Experience in the delivery of remote/virtual care and 'supporter' coaching. We take pride in offering SCH employees a rich purpose driven experience and dynamic people-first ecosystem that truly values the wellbeing of all employees and their families through healthy work/life balance perks such as flexible working for all health insurance generous vacation and wellness days to help support their overall health. Do Well. Live Well. At Amwell. Driven by our mission and values we foster a workplace where Delivering Awesome being Customer First and operating as One Team aren't just aspirations – they are how we work every day. Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals through generous total rewards packages a virtual-first work environment work-life flexibility including Summer Fridays and designated Mental Health Days as well as opportunities to stretch and learn – to name a few. It's our people who truly differentiate us. Ask anyone and they'll tell you – you'll never work with more passionate more driven and more caring team members. We champion a culture of respect and inclusion accountability and integrity innovation and collaboration. At Amwell you'll do the most meaningful work of your career—improving healthcare for millions growing alongside incredible teammates and being valued for who you are. Benefits 23 days annual leave + 1 birthday day + 4 Mental Health days Private Health Care – Irish Life Pension Life Insurance Income Protection Healthy work-life balance – wellness days and a supportive working environment Employee Share Purchase Plan (ESPP) Free access to Amwell's Telehealth Services SilverCloud and The Clinic by Cleveland Clinic's second opinion program Free Subscription to the Calm App Tuition Assistance Program Hourly Roles The typical hourly wage range for this position is €47 - €48. The actual hourly wage offer will ultimately depend on multiple factors including but not limited to knowledge skills relevant education experience complexity or specialization of talent and other objective factors. This role may also be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Further the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific wage range based on the above factors listed. ### Fraud Prevention Notice As part of Amwell's commitment to maintaining a secure and trusted hiring process Amwell uses fraud detection capabilities within its hiring platform to help identify potentially suspicious fraudulent or unauthorized activity during the recruitment process. These tools are designed to help protect candidates Amwell and the integrity of the hiring process by identifying indicators that may be associated with impersonation account misuse or other forms of recruiting fraud. Information generated through fraud detection is reviewed by authorized personnel and is not used as the sole basis for hiring decisions. Personal information collected or processed in connection with fraud detection will be handled in accordance with applicable data protection laws and Amwell's Applicant Privacy Notice. Identity Verification Requirement As part of Amwell's commitment to maintaining a secure and trusted hiring process candidates may be asked to complete an identity verification step through Greenhouse Identity Verification powered by CLEAR during the interview process. Identity verification is used solely to confirm a candidate's identity and help prevent fraud and impersonation within the hiring process. It is not a background check and does not independently determine hiring decisions. Participation in identity verification is requested for this role but is not mandatory. Candidates who prefer not to participate may request to opt out of the identity verification process. Requests to opt out will be reviewed through Amwell's exception process and alternative handling may be considered based on the requirements of the role and other relevant factors. Opting out of identity verification does not automatically remove a candidate from consideration. As part of the identity verification process certain personal information may be collected and processed by Amwell and its service providers for identity verification and fraud prevention purposes. Additional information regarding the collection use processing and protection of personal information is available in Amwell's Applicant Privacy Notice. Identity verification services are provided by CLEAR which will provide additional information and obtain any required authorizations directly from candidates before processing identity verification information. https//business.amwell.com/company/privacy-notice-EU-UK-applicants Privacy Notice
Remote Ireland
Social Discovery Group (https//socialdiscoverygroup.com/) (SDG) is a group of social discovery companies. SDG solves the problems of loneliness isolation and disconnection - transforming virtual intimacy into the new normal. SDG's products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We're proud to be a two-time “Great Place to Work” winner (USA & Japan 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs 2025). We are looking for Senior Product Analyst to join our main product team. Your main tasks will be 1. Metrics Ownership Maintain and evolve the metrics tree Validate metrics and verify that dashboards are built correctly write clear specs for Data Engineering Own a single locked definition for each metric (no two ways of calculating the same thing) Decompose the north-star metric down to the level each team can actually influence Run ad-hoc investigations into metric fluctuations Work directly with functional leads 2. Research Ad-hoc investigation of metric fluctuations and anomalies Find and analyze bottlenecks conversion drop-offs and segmentation Validate product hypotheses Data mining for non-obvious patterns and growth opportunities Prioritize problems jointly with Product ranked by potential impact on the north-star metric 3. A/B Testing Test design calculations sample size MDE duration randomization split Verify split correctness and run sanity checks before reading any results Report results together with guardrail metrics Define data-tracking requirements (which events must be added) Maintain the test archive Deliver actionable recommendations from each experiment Proactively surface data-quality issues before decisions get built on that data We expect from you Received a mathematical or technical higher education Possess knowledge experience in applying the methods of mathematical statistics and probability theory You are proficient in data extraction processing analysis and visualization tools (MS SQL Python Excel) Have deep experience in running and analyzing A/B tests Have deep knowledge of marketing metrics experienced in using them. What do we offer REMOTE OPPORTUNITY to work full-time The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment Vacation 28 calendar days per year 7 wellness days per year (time off) that can be used to deal with household issues to lie down and recover without taking sick leave Bonuses up to $5000 for recommending successful applicants for positions in the company 50% payment for professional training international conferences and meetings Corporate discount for English lessons Health benefits. According to the paychecks if you are not eligible for corporate medical insurance the company will compensate you with up to $ 1000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor's fees for yourself and close relatives (spouse children) Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table armchair wifi etc.) in our offices or co-working locations. In the other locations the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room on equipping the working place at home (desk chair Internet etc.) during those 3 years Internal gamified gratitude system receive bonuses from colleagues and exchange them for our merchandise team building activities massage certificates etc. Sounds good? Join us now!
Remote Ireland
Temporary Administration & Office Coordinator Company AtticLiving Location Dublin Job Type Temporary / Fixed-Term Hours Full-time Monday–Friday Industry Construction / Attic Conversions Requirements We are looking for someone with excellent spoken and written English as clear and professional communication is an important part of the role. Applicants must also be Irish citizens from birth and have previous experience in a similar administration office coordination or customer service position. About the Role AtticLiving is a growing attic conversion company specialising in attic bedrooms ensuites storage solutions and associated building works across Dublin and surrounding areas. We are looking for an experienced and highly organised Temporary Administration & Office Coordinator to help manage our day-to-day administration customer communication and project coordination. This role involves working closely with the CEO customers suppliers and tradespeople to ensure projects run smoothly from initial enquiry through to completion and certification. We are also developing our digital systems including Jobber so the role would suit someone who is confident with technology and enjoys keeping systems and processes organised. Key Responsibilities Managing incoming enquiries via email phone WhatsApp website and social media. Following up leads and maintaining accurate customer records. Booking and confirming site surveys. Preparing and sending quotations accurately. Managing deposits payments and receipts. Coordinating upcoming jobs materials steel and skips. Communicating with suppliers and tradespeople. Monitoring ongoing projects and keeping customers updated. Recording and following up customer issues and complaints. Coordinating completion paperwork and Certificates of Compliance. Keeping Jobber calendars spreadsheets and company records up to date. Following up anything outstanding and ensuring tasks are completed. General office and administrative duties. What We Are Looking For Previous experience in administration office coordination construction administration project coordination customer service or a similar role is required. The successful candidate will be Highly organised and reliable. Proactive and able to work independently. Confident dealing with customers and tradespeople. Comfortable making phone calls and chasing information. Excellent with email and written communication. Experienced with Microsoft Word and Excel. Comfortable learning new software and systems. Detail-oriented and able to manage multiple jobs at once. Able to work under pressure and prioritise tasks. Someone who takes ownership and follows things through to completion. Construction experience is an advantage but is not essential if you have strong administration and coordination experience. Training A TWO-week in-person training period is required at the beginning of the role in Clondalkin Dublin 22 Office. Full training will be provided on AtticLiving's internal processes Jobber and the systems used to manage customers and projects. The Ideal Person We are looking for someone who naturally notices when something needs to be followed up. If a customer is waiting for an answer you chase it. If a supplier hasn't confirmed a delivery you follow up. If a payment or certificate is outstanding you check it. You should be someone who can keep multiple projects moving without needing constant reminders. Contract Details Job Type Temporary Location Dublin Hours Monday Wednesday and Friday Start Date ASAP There may be an opportunity for the role to continue depending on business requirements and performance. How to Apply Please apply through Indeed with your CV and a brief note outlining your previous experience in administration or a similar role and why you would be suitable for AtticLiving. Previous experience in a similar role is required. Pay €16.00 per hour Benefits On-site parking Work Location Remote
Remote Ireland
BUSINESS DEVELOPER – Midlands/North West REPORTS TO Regional Sales Manager DIRECT REPORTS None REGION Midlands/North West ABOUT RICHMOND At Richmond we don’t just build brands—we ignite them. As Ireland’s leading trend-spotting premium brand builder we’ve been shaping the future since 1992. Our mantra is simple Where Great People Meet Great Brands. We don’t just hire employees we bring on bold agile and energetic innovators who thrive on shaking up the status quo. We're not just about distributing products—we’re about disrupting the market challenging the norms and launching game-changing ideas and products that leave a lasting impact. JOB DESCRIPTION This role is for a Business Development professional with a minimum of three years working in the On-Trade. The Business Developer is responsible for developing Richmond Marketing’s leading premium products portfolio in the On-trade channel. They will be expected to demonstrate good negotiation and presentation skills along with a proven sales record and knowledge of the licensed trade. They should have a strong customer focus and be able to maintain a high level of productivity in all aspects of the role. KEY RESPONSIBILITIES Actively market & promote Richmond’s portfolio within the licensed trade. Build strong direct & indirect route to market business Achievement of value and volume targets Execute promotions & visibility within the trade Be aware and report on competitor and industry updates. Deliver high standards of credit management across customer base. Must adhere to all company policies and procedures. Must maintain high standards of appearance behaviour and discipline. Adhere to performance appraisal procedures. Build and maintain key relationships with On-Trade Sales Manager Head of On-Trade Telesales team and the brand & marketing teams. Have a Strong teamwork focus ensure full liaison with other team members and departments. Any other duties and responsibilities which management deem appropriate from time to time. KNOWLEDGE SKILLS AND EXPERIENCE Candidates must be eligible to drive in the Island of Ireland and have a full clean driver’s licence. Previous On Trade experience essential min 3 years. Excellent relationship building a strong customer focus and interpersonal skills are essential. A good level of commercial awareness and the ability to demonstrate good negotiation skills. Strong communication and presentation skills.
Remote Ireland
About Revolut People deserve more from their money. More visibility more control and more freedom. Since 2015 Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending saving investing exchanging travelling and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth 2 things are essential to our success our people and our culture. In recognition of our outstanding employee experience we've been certified as a Great Place to Work. So far we have 13000+ people working around the world from our offices and remotely to help us achieve our mission. And we're looking for more brilliant people. People who love building great products redefining success and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role The Credit team at Revolut creates and scales lending features that power global growth. They manage the entire product lifecycle from backend systems to customer-facing experiences. By combining market insight risk expertise and technical precision they deliver safe forward-thinking solutions tailored to each region. We're looking for a motivated customer-focused Mortgage Manager to execute our mortgage lending strategy and drive operational excellence. Reporting to the Head of Mortgages you'll lead mentor and scale a high-performing operational team and be the driving force behind optimising operations for the entire loan lifecycle. Up to shape what's next in finance? Let's get in touch. What you'll be doing Supporting the mortgage lending strategy ensuring execution across all stages of the loan lifecycle Monitoring analysing and optimising mortgage operations (including advisory underwriting and servicing) to drive significant improvements in efficiency and scalability Managing mentoring and growing a high-performing operational team of Mortgage Advisors Underwriters and Administrators Maintaining oversight and accountability to ensure compliance with internal policies and regulatory requirements across the mortgage lending book Partnering with internal stakeholders including Product Risk Collateral Legal and Compliance teams across various seniorities and geographies Engaging with external stakeholders including mortgage servicing vendors Staying updated on market trends the competitive landscape and regulatory changes within mortgage lending What you'll need Experience in people management building and leading high-performing teams 8+ years of experience executing a mortgage lending strategy A track record of delivering financial targets including growth of new lending and assets under management Expertise in mortgage products credit risk assessment industry best practices and regulatory requirements In-depth knowledge of the Irish mortgage market and competitor landscape Excellent communication and negotiation skills with the ability to build genuine customer relationships A sales-driven mindset with a customer-first approach To be detail-oriented with impressive problem-solving skills To be a Qualified Financial Advisor (QFA) Compensation range Vilnius €4800 - €6600 gross monthly Lithuania €4800 - €6600 gross monthly Other locations Compensation will be discussed during the interview process Final compensation will be determined based on the candidate's qualifications skills and previous experience Building a global financial super app isn’t enough. Our Revoluters are a priority and that’s why in 2021 we launched our inaugural D&I Framework designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural hard-working team. Important notice for candidates Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this it’s a scam. Report it immediately. By submitting this application I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect my application may be rejected any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice Notice This is a remote position based in Ireland.
Remote Ireland
li{ font-size 14px} p{ font-size 14px} Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology infrastructure and services to drive specific business outcomes such as digital transformation innovation and operational agility. Milestone is focused on building an employee-first performance-based culture and for over 25 years we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting Digital Product Engineering Digital Workplace Services Private Cloud Services AI/Automation and ServiceNow. Milestone culture is built to provide a collaborative inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach Milestone continues to deliver industry-leading innovation to our clients. With more than 3000 employees serving over 200 companies worldwide we are following our mission of revolutionizing the way IT is deployed. Job Overview Responsibilities Internalize and utilize documented procedures styles and standards for a consistent incident management experience Obtain and record all significant efforts during the investigation and mitigation of a service outage Craft clear concise summaries of triage and mitigation efforts and the current service state Identify and document significant milestones during the investigation and mitigation of a service outage Identify and document key stakeholders involved in the investigation and mitigation of a service outage Coordinate with service engineers to identify additional support and quickly engage those resources when necessary Communicate with multiple stakeholders during service outage investigations via voice and chat Coordinate closely with peers and team leaders during complex or extended service outages Prepare postmortem documentation for the outage root cause analysis Respond to manual escalations and communications with the assistance of a senior team member or shift lead Monitor communication tools to track incoming incidents and assign them to the appropriate team member Skills 1+ years of experience in IT support fields such as operations or service desk Experience in following procedures gathering metrics and monitoring automated and manual notifications Experience supporting enterprise-level applications server hardware databases and networks Experience using alerting incident management and work tracking tools like ServiceNow or Jira Demonstrated ability to respond quickly and follow complex processes in a dynamic environment Proven capacity to balance multiple responsibilities without compromising work quality even in high-pressure situations Highly motivated detail-oriented individual contributor with outstanding organizational skills Strong interpersonal and verbal communication skills capable of working effectively within a diverse team Superior written communication skills including following basic English grammar rules using templates and adhering to documented styles and standards Excellent customer service skills responding to questions and urgent requests in a helpful empathetic and professional manner Ability to work as part of a 24x7x365 team with shifts that include weekends and public holidays Shift is Midnight to 10 am (Sunday Monday Tuesday Wednesday) Qualifications IT-related degree or certification Working knowledge of ITIL or a similar service management model Prior experience working in a large multinational team Compensation Estimated Pay Range Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge skills experience licenses or certifications and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with where we all feel empowered to bring our full authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion gender gender identity marital status age disability veteran status sexual orientation national origin or any other category protected by applicable federal and state law or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background culture experiences knowledge innovation self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Remote Ireland
"If you grew up on the Internet like us you know mental health is more important than ever. But many people face obstacles when seeking traditional mental health care like finding the right support or having the right insurance. At Healthy Gamer we think modern mental health care should be inclusive and affordable. Our coaching service has helped over 13000 people across 77 countries since it launched in November 2019. Our movement is gaining traction putting us in the top 0.1% of Twitch streamers and the top 1% of YouTube channels. And we're working on even more resources to help people find a way forward when they need it. We've made an impact in the gaming community but that's not where our mission ends. We want to change how people think about and deal with mental health and we're looking for passionate people to help us get there. We are building teams of the best and the brightest in mental wellness and we are having fun doing it. Job Type Contractor About the Role The Senior Full Stack Developer is primarily responsible for building intuitive performant and accessible user interfaces with additional ownership of backend logic and API work on our Ruby on Rails stack. You'll work closely with product design and engineering to translate ideas and requirements into polished user-centered experiences while being comfortable working across the stack when needed. This role is ideal for someone who cares deeply about usability and quality enjoys collaborating across disciplines and thrives in an environment where ownership mentorship and continuous improvement are valued. Key Responsibilities ### Product & Feature Development Build maintain and improve user-facing features using our Svelte SPA taking ownership from design handoff through deployment. Translate product requirements and design mockups into clean scalable reusable front-end code. Collaborate with product managers designers and backend engineers to deliver high-quality features end-to-end contribute to backend logic and APIs (Ruby on Rails) as needed. Ensure consistent implementation of design systems and UI standards across the product. ### Performance Quality & Accessibility Optimize applications for performance responsiveness and cross-browser compatibility. Write maintainable well-tested front-end code and participate in code reviews. Ensure accessibility best practices (WCAG) are incorporated into front-end development. Identify and address technical debt and front-end architecture improvements. ### Collaboration & Continuous Improvement Help set front-end best practices tooling decisions and technical standards. Mentor junior and mid-level engineers provide constructive code review feedback. Debug and resolve issues across the front end and when needed the Rails backend. Stay current with evolving front-end technologies and apply learnings where appropriate. Who You Are - 5+ years of professional experience as a front-end or full stack developer. Strong proficiency in JavaScript HTML and CSS with experience building SPAs using a modern front-end framework (we use Svelte but experience with React Vue or similar is welcome). Comfortable working with REST APIs and some backend experience (Ruby on Rails preferred but not required). Strong attention to detail with a user-first mindset. Clear communicator who works well in cross-functional teams and comfortable mentoring others. Nice to Have Experience with Ruby on Rails or a similar backend framework. Experience with TypeScript. Experience implementing browser-side analytics with tools like Google Tag Manager or Amplitude. Experience with testing frameworks such as RSpec and Jest. Exposure to accessibility standards and inclusive design. Experience in healthcare mental health or regulated environments. Experience in a startup or scaling product team. This opportunity is for Independent Contractors only. The ""Perks"" noted on the Careers Home Page are for prospective Full Time Employees. These do not apply to independent contractors."
Remote Ireland
Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description Join Us as a Clinical Auditing Specialist III The Clinical Auditing Specialist III leads complex and/or multi-department internal and/or external audits to ensure compliance with established quality assurance processes standards global regulatory guidelines and/or client contractual obligations. This role identifies issues impacting quality and regulatory compliance determines the root cause of non-conformance and develops strategies to address these issues. The Clinical Auditing Specialist III may perform technical document reviews and other GxP activities in support of project work or company processes including activities associated with equipment qualification validation calibration and metrology programs. Additionally the Clinical Auditing Specialist III provides finished audit reports to management plans and delivers billable quality services for clients and projects and may serve as the client contact. What You'll Do Conduct and/or lead a variety of client internal or GxP audits and regulatory inspections as requested by senior management. Lead directed site audits facility vendor and/or sub-contractor audits. Provide GxP consultation and support to project teams and external clients. Lead process audits and may participate as a co-auditor in more complex system audits. Perform other types of QA audits or activities such as database audits clinical study report audits sample results table reviews and process improvement activities. Serve as a resource to operational departments on audit and quality assurance subject matter. Provide mentorship and guidance to junior auditors. Conduct or support audits of validation and qualification programs including the lifecycle management of facilities utilities laboratory systems and equipment. Assess compliance of equipment qualification activities including installation operational and performance qualification (IQ/OQ/PQ) as applicable. Education & Experience Requirements Bachelor's degree or equivalent and relevant formal academic/vocational qualification. Previous QA experience that provides the knowledge skills and abilities to perform the job comparable to 5+ years. Experience working with or auditing equipment qualification validation calibration/metrology and/or equipment maintenance programs within a regulated GxP environment. Experience reviewing technical documentation such as validation protocols and reports qualification documentation calibration records equipment maintenance records deviations change controls and CAPAs is preferred. Experience within regulated laboratory clinical pharmaceutical biotechnology medical device or other GxP environments involving controlled equipment and measurement systems is desirable. In some cases an equivalency consisting of a combination of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role. Knowledge Skills Abilities Detailed knowledge of GxP and appropriate regional research regulations and guidelines. Demonstrated proficiency in leading a range of project-based or internal GxP audits and vendor audits to the high standards required by management. Understanding of equipment lifecycle controls including equipment selection commissioning qualification calibration preventive maintenance change control periodic review and decommissioning. Understanding of risk-based approaches to validation qualification calibration and equipment lifecycle management. Excellent oral and written communication skills. Strong problem-solving risk assessment and impact analysis abilities. Solid experience in root cause analysis. Above-average negotiation and conflict management skills. Flexible and able to multi-task and prioritize competing demands/workload. Valid driver's license and ability to qualify for and maintain a corporate credit card with sufficient credit line for business travel. Working Conditions and Environment Work is performed in an office laboratory and/or clinical environment. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Personal protective equipment may be required such as protective eyewear garments and gloves. Why Join Us? When you join Thermo Fisher Scientific you become part of a global team that values passion innovation and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.
Remote Ireland
About the Role We are looking for an experienced and commercially driven Commercial Director to lead our commercial strategy and support the continued growth of our telecoms business. The successful candidate will be responsible for developing and executing revenue-growth strategies identifying new business opportunities strengthening key partnerships and leading commercial teams. This is a senior leadership position suited to someone who combines strategic thinking with strong sales business development and market knowledge. Key Responsibilities Develop and implement the company’s overall commercial strategy. Identify and pursue new revenue and business opportunities. Lead sales business development partnerships and commercial activities. Build and maintain relationships with key customers partners and stakeholders. Develop pricing sales and go-to-market strategies. Monitor market trends competitor activity and customer needs. Establish and manage commercial targets budgets and KPIs. Negotiate major contracts partnerships and commercial agreements. Work closely with the CEO and other senior leaders on business strategy. Identify opportunities to expand products services and market presence. Analyse commercial performance and provide regular reports to senior management. Recruit develop and motivate high-performing commercial teams. Ensure commercial activities support the company's long-term growth and profitability. Requirements Proven experience in a senior commercial sales business development or similar leadership role. Strong understanding of commercial strategy and revenue generation. Experience managing teams and achieving commercial targets. Excellent negotiation and relationship-management skills. Strong financial and analytical understanding. Excellent communication presentation and leadership skills. Ability to work independently and make commercially sound decisions. Experience within telecommunications technology connectivity or a related industry is highly desirable. Strong understanding of B2B and/or B2C markets is an advantage. What We Offer Fully remote working. Senior leadership position with significant responsibility. Opportunity to shape and influence the company’s commercial growth. Competitive salary and performance-based incentives. Flexible working environment. Opportunity to work with a growing telecommunications business. Pay €50010.64-€83543.43 per year Benefits Company car Company events Sick pay Work from home Work Location Remote
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