Remote North America
"About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context customer data and performance history in one place every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster stay on brand and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco Hightouch enables marketing teams to analyze performance brainstorm ideas and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms Hightouch is trusted by leading enterprises like Domino's Spotify Aritzia Cars.com Ramp and PetSmart. At Hightouch our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious impact-driven efficient — and we believe humility kindness and compassion are essential to our success. If you're energized by velocity obsessed with raising the bar and want to build alongside people who care deeply about each other and our customers we'd love to meet you. About the Role Looking for a role where you can build something from scratch instead of inheriting someone else's playbook? We're hiring our first Competitive Intelligence Manager to own the competitive program end to end. You'll keep our field teams sharp with real-time intel run sales enablement that reps actually use feed competitive signals into product and roadmap decisions and shape campaigns that make it obvious why we win. As our Competitive Intelligence Lead you'll work closely with Product Marketing Sales and Product Management to keep us ahead of the market. If you like owning a function nobody's built yet turning scattered competitor noise into a clear point of view and being the person sales calls before a big deal this is your role. What You’ll Do Create and define differentiating positioning for our products and solutions for our various personas (ex marketing teams product teams data teams etc) Run point on cross-functional launches and campaigns across marketing sales and product Conduct user research to identify gaps in the market for our product to fill Create maintain and improve website messaging customer case studies and sales enablement materials Help internal teams and product evangelists craft messaging and sequences that align with customer value Externally evangelize Hightouch at field events customer engagements and webinars What We’re Looking For 4-6 years in competitive intelligence product marketing or market research ideally in B2B SaaS Strong primary and secondary research skills (win/loss interviews analyst reports public filings review sites pricing pages) ability to synthesize messy conflicting signals into a clear point of view comfortable building and maintaining structured frameworks (battlecards comparison matrices positioning maps). Proven track record of producing content that sales and marketing actually use — battlecards competitive decks objection handling guides Storytelling Proficient in turning complex technology-heavy topics into digestible compelling stories that resonate with target audiences Communication Skills Excellent written and verbal communication skills with a talent for crafting clear persuasive messaging Cross-functional fluency has worked closely with sales (win/loss deal support) product (roadmap and positioning input) and marketing (messaging launches) understands sales cycles well enough to know what reps need in the moment not just what's ""interesting."" Domain fit familiarity with data infrastructure CDPs MarTech or adjacent technical B2B markets. High ownership flags competitive shifts before sales asks not just after losing a deal comfortable being the first person to build this function rather than inheriting an existing playbook. Bonus If You Have Built or owned a CI program (not just contributed to one) at a prior company experience in a high-growth or fast-moving market where competitors and positioning shift often. Experience in the CDP martech data infrastructure adtech AI or lifecycle marketing ecosystem Startup Experience Previous experience working in a startup environment demonstrating the ability to adapt quickly and thrive in a fast-paced setting while wearing many hats. The salary range for this position is $135000 - $165000 USD per year which is location-independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window. E-Verify Statement Hightouch participates in E-Verify. After you join the team we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and if needed the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)"
Remote North America
Who We Are Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks ETFs options crypto fixed income 24/5 trading and more. Amongst our subsidiaries Alpaca is a licensed financial services company serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers investment advisors wealth managers hedge funds and crypto exchanges totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers traders and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community continuously enhancing our award-winning developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures Spark Capital Tribe Capital Social Leverage Horizons Ventures Opera Tech Ventures SBI Group Derayah Financial Unbound Peak XV Elefund and Y Combinator. Our Team Members We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world with teammates spanning the USA Canada Japan Hungary Nigeria Brazil the UK and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious Have Empathy and Be Accountable—and are ready to make a significant impact we encourage you to apply. Your Role As a senior software engineer you will help build and scale the systems and services that form the foundation of Alpaca and empower millions of users who are trading billions of dollars worth of assets. The market data team is responsible for improving the overall architecture of Alpaca connected to data products such as stocks options crypto and foreign exchange markets. Oversee their public API structure and documentation on both streaming and historical endpoints. The team is responsible for building a cohesive developer-first API and is tasked with planning ideating experimenting and putting into production the new services and libraries that overcome some of our greatest technical challenges as we continue to scale rapidly. We are looking for senior or staff engineers who are keen on providing quality solutions have great fundamentals have proven experience building and architecting at scale and are not afraid of challenging conventions. This demanding team also requires a deep understanding of POSIX-like operating systems modern infrastructure and orchestration practices. Things You Get To Do Design highly scalable mission-critical market data provider services Maintain good software quality and test coverage Participate in code reviews Troubleshooting on incidents and reported bugs Who You Are (Must-Haves) BSc/MSc or equivalent experience in Computer Science or related field Minimum 3 years of experience of backend software development Hands-on experience with Docker or Kubernetes DevOps mindset Excited about what we are building at Alpaca Knowledge of Agile/Scrum methodologies Who You Might Be Nice-to-Haves) Experience working with large datasets Experience with Kubernetes (CKA or CKAD certification is a plus) Experience with SQL Experience with IP networking Good understanding of the financial market Experience with any of the major cloud platforms (AWS/GCP/Azure) Hands-on knowledge with shell scripting Linux & Docker Knowledge of microservice architectures Knowledge of clean code principles Our Tech & Infrastructure Stack GoLang (primary) Python REST gRPC Websockets SSE Docker Kubernetes Google Cloud Services (Google Kubernetes Engine BigTable) Prometheus Grafana ELK How We Take Care of You Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup One-time USD $500 Monthly Stipend USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy
North America Remote
"About ClickHouse Recognized on the 2025 Forbes Cloud 100 list ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 4000 customers and ARR that has grown over 250 percent year over year ClickHouse leads the market in real-time analytics data warehousing observability and AI workloads. The company’s sustained accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months customers including Capital One Lovable Decagon Polymarket and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta Cursor Sony and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! We are currently expanding our Support Services team at ClickHouse which delivers exceptional service to our customers worldwide. We are seeking a Senior Consulting Engineer to join our global team where you'll provide Consultative Support to our ClickHouse enterprise customers. The role uniquely blends hands-on engineering development assistance and high-tier support performing functions across Consultative Support Engineering and Support. You will work directly with a set of strategic customers providing guidance case answers and technical oversight. Consulting Engineers will also be assisting with support cases for customers in our Support L1 to L3 tiers particularly when not assigned to larger projects. Responsibilities Project Engineering & Consulting (50%) Serve as a team member on customer projects focusing on design architecture integration implementation and documentation. This includes research benchmarking performance and functional testing reference architectures sizing migration integration development and tooling. Consultative Support (50%) Provide case-initiated consultative support to strategic users customers and prospects assisting with implementation onboarding production launches and Proof of Concepts (POCs). Provide architectural technical and migration assistance including hands-on tasks. Work as a member of the Support Team handling L1 to L3 cases and communications when not actively assigned to customer projects. Partner closely with ClickHouse Product Management Engineering and Sales to contribute to the product roadmap and account plans. Develop and assist with a wide range of content including Public and Internal Documentation Knowledge Base articles ClickHouse Learning Reference Architecture blogs and benchmark results. Assist with hiring and mentoring new team members as we grow and scale. Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global distributed environment including up to 35% estimated onsite regional travel. Requirements 5+ years of experience in Professional Services Support Technical Accounts Management Engineering/SRE and/or Project Management roles. 5+ years of relevant industry experience in implementing operating and/or supporting scalable fault-tolerant distributed database management systems (""DBMS""). Technical breadth and depth in relevant subjects such as DBMS OLAP Cloud/SaaS platforms distributed systems software engineering Linux/Unix Kubernetes System or Network Administration and big data. Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. Expertise with a public cloud provider (AWS GCP Azure) and their infrastructure as a service offering (e.g. EC2) Bonus points Experience with ClickHouse Experience with OSS and open-source technologies as a user community member or contributor Experience with Azure GCP or AWS Experience with data pipelines such as Kafka Kinesis Spark RabbitMQ or others You'll love this role if You have excellent communication skills and thrive in a customer-facing role collaborating closely with Support Services Engineering and Sales teams. You are self-driven curious and eager to continuously learn and grow. You possess a mindset of teamwork global engagement empathy and a drive for solving challenging problems. You have a sense of adventure and urgency in building the most scalable highest performing largest and fastest databases in the world. The typical starting salary for this role in the US is $158000 $198000 USD The typical starting salary for this role in US Premium Markets is $176000 $220000 USD Compensation For roles based in the United States t he typical starting salary range for this position is listed above. In certain locations such as the San Francisco Bay Area and the New York City Metro Area a premium market range may apply as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors including (but not limited to) education qualifications certifications experience skills location performance and the needs of the business or organization. If you have any questions or comments about compensation as a candidate please get in touch with us at paytransparency@clickhouse.com Perks Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries. Healthcare - Employer contributions towards your healthcare. Equity in the company - Every new team member who joins our company receives stock options. Time off - Flexible time off in the US generous entitlement in other countries. A $500 Home office setup if you’re a remote employee. Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of a rapidly scaling start up you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here . Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Please see here for our Privacy Statement."
Asia Pacific Remote EMEA Remote North America Remote
Role Purpose Jumio is looking for a Sales Development Representative (SDR) or Business Development Representative (BDR) to join our team and grow our SaaS business across our products and services. The primary responsibility of the SDR is to communicate the Jumio value proposition to decision-makers and influencers in order to acquire qualified opportunities. This role involves researching companies and contacts inbound and outbound campaigns and qualifying each opportunity before sending it to an Account Executive. The SDR works with demand generation to uncover and create new opportunities resulting in closed businesses. The SDR must become well versed in the functionality and value of Jumio’s ID Verification and AML/Compliance solutions relevant to the marketplace and decision maker. Role Value Collaborating with Sales and Marketing our SDRs are the front line of offense when a company contacts us or we want to approach them. Responsibilities Connecting with prospects using phone and email and responding to all inbound leads Procuring Sales Qualified Leads for Account Executives Documenting daily activities in Salesforce CRM Working closely with the sales team to accelerate the sales cycle for Enterprise accounts and to extend reach into target accounts Recommending process enhancements for more targeted demand generation efforts and improved selling technique Representing and protecting the Jumio brand with integrity and professionalism at all times in all written and oral communications Experience and Qualifications 1-2 years sales experience Proven ability to research and prospect using telephone email and online networking sites Excellent oral and written communication skills A positive self-starter attitude and desire to exceed expectations at every opportunity Attention to detail strong organizational skills and an absolute focus on quality of work Proficient MS Office experience or Google Docs Prior experience with Salesforce CRM preferred Previous account entry and lead qualification experience preferred Marketing services sales or Software as a Service (SaaS) sales experience desired Great to have Experience and Qualifications Established network of contacts in regional enterprise customers Existing knowledge of the ID verification AML or KYC market Competitor product awareness and insight Degree educated is preferred not essential Jumio Values IDEAL Integrity Diversity Empowerment Accountability Leading Innovation Equal Opportunities Jumio is a collaboration of people with different ideas strengths interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio Jumio is a B2B technology company dedicated to eradicating online identity fraud money laundering and other financial crimes to help make the internet safer. We leverage AI biometrics machine learning liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification eKYC and AML solutions. With a global footprint we’re expanding the team to meet strong client demand across a range of industries including Financial Services Travel Sharing Economy Fintech Gaming and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application recruitment and hiring processes as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments please send an email to privacy@jumio.com
North America Remote
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane and we’re building the Intelligent Control Plane —a new platform layer that makes infrastructure programmable autonomous and composable Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision operate and adapt infrastructure at scale—so platforms are ready for both humans and AI agents . We partner with leading cloud providers ISVs and open-source communities to help organizations move faster with greater confidence. Today Upbound supports Fortune 500 companies and platform engineers across 100+ countries . Crossplane has surpassed 100M+ downloads and is used by 1000+ teams worldwide . We’re a Series B company backed by GV (formerly Google Ventures) Altimeter Capital and Intel Capital and we’ve raised $69M to date. Learn more at upbound.io Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team you will help us scale Upbound to reliably support thousands of control planes while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do Actively build and operate Upbound Spaces in production troubleshooting and resolving issues across multi-tenant SaaS environments as well as contributing to Upbound's open-source projects including Crossplane. Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users. Investigate and debug complex issues in customer environments including multi-control plane scenarios resource reconciliation problems and performance bottlenecks. Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements. Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery analysis architecture design review documentation building migration automation deployment production-readiness and ongoing operational support. Write and maintain Go code that interfaces with the Kubernetes API such as operators controllers add-ons etc. with a focus on observability debuggability and operational excellence. Deploy manage and troubleshoot our Kubernetes services in production using metrics logs and traces to identify and resolve issues quickly. Build and maintain operational tooling for debugging customer environments analyzing control plane health and automating incident response. Author documentation user guides runbooks and blog posts to support and promote new features that you release. Support the software release cycle for Spaces self-hosted distributions including diagnosing issues in customer-managed deployments. Participate in on-call rotation to support Upbound Cloud responding to incidents and driving them to resolution. What You'll Bring Have experience operating production cloud services at scale monitoring alerting incident response post-mortems and continuous improvement of service reliability. Have strong debugging skills across distributed systems including experience with observability tools (Prometheus Grafana OpenTelemetry distributed tracing) and techniques for diagnosing issues in production environments. Have experience building and operating controllers that interact with the Kubernetes API server including troubleshooting reconciliation loops managing API rate limits and optimizing controller performance. Are comfortable working directly with customers to understand reproduce and resolve complex technical issues in their environments. Take responsibility and ownership for solving problems even if they are outside your lane especially during incidents affecting customer workloads. Demonstrate excellence in your work constantly trying to improve your skills and the operational posture of the systems you build. Have empathy for customers and keep them in mind as you build solutions understanding that reliability and debuggability are features. Realize the importance of clear communication and effective collaboration to work as a team deliver great results and support customers through technical challenges. Help create a safe environment where everyone can contribute learn from failures share on-call knowledge and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound you’ll help shape the systems and strategies that drive predictable scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up work with cutting-edge cloud technologies and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision operate and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane the popular open-source framework for building cloud-native control planes with over 100 million downloads and adoption by more than 1000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures) Altimeter Capital and Intel Capital Upbound has raised $69M to date. For more information visit www.upbound.io
North America Remote
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane and we’re building the Intelligent Control Plane —a new platform layer that makes infrastructure programmable autonomous and composable Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision operate and adapt infrastructure at scale—so platforms are ready for both humans and AI agents . We partner with leading cloud providers ISVs and open-source communities to help organizations move faster with greater confidence. Today Upbound supports Fortune 500 companies and platform engineers across 100+ countries . Crossplane has surpassed 100M+ downloads and is used by 1000+ teams worldwide . We’re a Series B company backed by GV (formerly Google Ventures) Altimeter Capital and Intel Capital and we’ve raised $69M to date. Learn more at upbound.io The Strategic Enterprise Account Executive role is an outside sales position responsible for developing managing and closing business for Strategic Enterprise customers in the North America region and is an integral part of the field sales organization. This person will partner with our demand generation solutions engineering and product teams to guide prospective customers through a solutions sales journey of modernizing their cloud platform architecture. This position will require you to develop a deep understanding of the specific challenges customers are facing to help them positively achieve their business outcomes with Upbound’s solutions. This role will work cross-functionally with product marketing sales development and customer success to provide a tight-knit customer relationship account leadership and direction in both the pre-sales and post-sales processes. In this role you will Carry a sales quota that aligns with Upbound’s revenue goals. Function as the primary point of contact and the face of Upbound for new prospects and customers. Conduct sales activities including prospecting and developing opportunities within existing customer accounts. Manage complex strategic enterprise sales motions with multiple prospect engagement points. Ensure the successful rollout and adoption of Upbound products and services in partnership with pre-and-post sales engineering and support. Take ownership of your business by documenting the buying criteria process and owners to ensure pipeline accuracy. Look for and implement improvements to sales processes tools and materials. Travel to customer sites and industry conferences and events as needed. You are a good fit if you have Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on your team. Sold to large enterprise G2K companies and adept at navigating global multi-national organizations. Sold AI Cloud or Infrastructure platform oriented products. Experience in solution and value selling in the enterprise cloud cloud-native and AI product spaces Correctly estimate qualifying opportunities based on MEDDICC. Drive to build a business hunger to find and close deals and pride in the growth of the business. Relentless focus on customer success and meeting the needs of present and future customers. Experience building positive professional relationships with senior IT and business executives. Clear and articulate written verbal online and in-person communication skills. Professionalism polish attention to detail and strong follow-up. A collaborative mindset and willingness to help solve problems outside of your immediate lane. Fun in your job and enjoy what you do. It’s a plus if you Strong understanding of cloud-native infrastructure AI solutions and/or Infrastructure as Code tooling (Terraform Ansible Chef). Significant experience selling disruptive technology into focused markets. #LI-REMOTE Why Upbound? At Upbound you’ll help shape the systems and strategies that drive predictable scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up work with cutting-edge cloud technologies and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision operate and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane the popular open-source framework for building cloud-native control planes with over 100 million downloads and adoption by more than 1000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures) Altimeter Capital and Intel Capital Upbound has raised $69M to date. For more information visit www.upbound.io
Remote North America West
Technical Customer Success Manager NA West Remote - US or Canada Pacific or Mountain time zone Quarterly Travel About Akuity With the move to the cloud Kubernetes has become widely adopted by DevOps and Platform Engineering teams but it has also added complexity. While scaling Kubernetes at Intuit the Akuity founders started building Argo CD in order to streamline the adoption of Kubernetes. Argo CD helps developers own understand and deploy their K8s deployments via GitOps. Today Argo CD is the third most popular project in the CNCF (Cloud Native Computing Foundation) and is used by 70% of companies who are using Kubernetes in production. The list of Argo CD users includes companies like Intuit BlackRock Tesla Major League Baseball Peloton and many more. The team founded Akuity in 2021 to enable enterprises to ship software faster and more reliably with modern GitOps best practices. The Akuity Platform enables teams to manage the development and deployment across hundreds – if not thousands – of Kubernetes clusters from a single control plane. Trusted by top companies around the globe the Akuity Platform provides the only end-to-end GitOps platform for the enterprises. Our mission is to simplify the software delivery process so that DevOps and Platform Engineering teams can move fast and deploy code effortlessly without the fear of breaking things. The Opportunity As a Technical Customer Success Manager at Akuity you’ll work closely with customers to guide them through their Argo journey drive adoption and ensure they realize maximum value from Akuity’s platform. You’ll serve as a trusted advisor helping customers achieve their business and technical goals while advocating for their needs internally. What You’ll Do Manage a portfolio of strategic accounts with full responsibility across the customer lifecycle from onboarding and adoption to renewal. Build relationships with customers and serve as the trusted advisor to drive continued value from Akuity’s products and services. Lead strategic meetings and Executive Business Reviews to share best practices and tactical recommendations. Drive implementation and onboarding with a focus on accelerating time to value. Develop prepare and nurture customers for advocacy and long-term partnership. Work with customers to define and achieve business and technical goals KPIs and success metrics. Partner with sales to drive renewals expansions and up-sell opportunities. Advocate customer needs across product engineering marketing and support teams. Manage accounts across different stages of the customer lifecycle. What We Look For Must Have 2+ years of experience supporting customers in a Customer Success Technical Account Management or similar role. Prior experience working with clients of all sizes. Strong written and verbal communication skills with the ability to explain technical concepts to both engineers and executives. Self-starter with the ability to work independently in a remote environment. Naturally curious eager to learn and adapt in a fast-paced environment. Willingness to travel as needed. Nice to Have 5+ years overall experience in customer-facing roles. Technical background ideally with hands-on knowledge of Kubernetes. Familiarity with DevOps GitOps or Cloud Native technologies. Experience driving adoption retention and customer advocacy. Up-to-date on the latest trends in the DevOps ecosystem. Why Akuity? At Akuity we believe open-source software is the most impactful way to build lasting technology. We founded this company to advocate for Argo share our expertise and be a trusted partner to its users. Our culture is grounded in humility authenticity and diversity. We value people from different backgrounds and paths in life. We trust our team members to take ownership act responsibly and support one another. If you are collaborative curious and dedicated to helping customers succeed we’d love to meet you. Akuity is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Remote North America / Remote Canada
About Valiantys At Valiantys we help organizations transform the way they work by unlocking the full potential of Atlassian solutions. As the world's leading Atlassian Platinum Solution Partner we combine deep technical expertise consulting excellence and innovation to help our customers accelerate digital transformation improve collaboration and deliver better outcomes. Operating across North America Europe and Asia-Pacific our teams partner with some of the world's most recognized organizations to solve complex business challenges through technology advisory services and managed services. As AI continues to reshape the future of work we are committed to integrating intelligent delivery practices that enable our teams and customers to work smarter make better decisions and deliver greater value. ➡ Job Summary ➡ The Principal Solution Consultant is a senior solution consulting and methodology leader responsible for shaping complex outcome-driven consulting engagements. The role leads complex consulting framing executive-level discovery outcome architecture governance design and practice quality where greater ambiguity management stakeholder alignment and advisory rigor are required. Sitting above the Senior Solution Consultant role the position focuses on complex or multi-domain engagements methodology quality and coaching across the practice. It owns the consulting narrative and advisory quality while Engagement Directors own broader executive relationships portfolio outcomes strategic escalation and account-level value realization. Technical architecture integration patterns scalability and detailed platform design remain owned by Technical Architects. What you'll do ➡ As a Principal Solution Consultant you will Lead complex solution consulting engagements where business intent operating model value case governance and delivery approach need to be clarified. Provide executive-level discovery and advisory leadership without owning account commercials pricing close plans or portfolio strategy. Shape business and operating-model architecture without owning detailed technical architecture integrations data flows or platform standards. Raise solution consulting quality through methodology stewardship stage-gate discipline artifact quality and coaching. Responsibilities Complex Consulting Framing and Executive Discovery Lead executive-level discovery to clarify business intent transformation constraints value targets operating model impacts risks and success measures. Translate ambiguous business problems into structured consulting narratives decision paths phased approaches and measurable outcome models. Frame current-state and future-state narratives connecting people process technology governance adoption and value realization. Guide senior stakeholders toward decision-ready recommendations grounded in feasible delivery and customer maturity. Outcome Architecture and Governance Design Define outcome architecture including value hypotheses KPI models baseline measures target outcomes and benefits tracking. Design governance models appropriate to engagement complexity including stage gates decision forums escalation paths and executive readout cadence. Establish consulting guardrails for scope assumptions risk posture adoption needs success measures and decision ownership. Ensure major phases have clear evidence decision points and artifacts supporting alignment and accountability. Strategic Advisory Focus Help customers improve how work is governed across teams departments programs and portfolios. Advise executives on organizational structures that improve accountability visibility and strategic alignment. Recommend portfolio management approaches balancing investment capacity priorities and business outcomes. Guide customers in defining measurable goals OKRs reporting frameworks and executive dashboards. Translate organizational strategy into scalable work management solutions supported by Atlassian products. Serve as a trusted advisor focused on business challenges not simply software implementation. Methodology and Stage-Gate Advisory Apply and evolve the Solution Consulting methodology while tailoring it to client context without losing rigor or consistency. Guide teams through stage-gate advisory practices across diagnosis design and planning validation activation and scale. Review key engagement artifacts for clarity completeness value alignment and readiness for customer or executive review. Identify gaps in advisory quality governance requirements clarity adoption planning or outcome measurement and help teams resolve them early. Complex Deal Advisory and Scoping Support Support complex pursuits through discovery approach advisory workshops solution framing scope assumptions value case and delivery risk. Provide consulting input to proposals and SOWs where business outcomes governance operating model roadmap or methodology require stronger definition. Partner with Sales and Account teams as an advisory and scoping contributor without owning pursuit strategy commercial strategy pricing negotiation or close plan. Identify where additional input is required from Engagement Directors Principal Solution Architects Technical Architects or delivery leadership. Artifact Ownership and Advisory Quality Create or review consulting artifacts including value cases current-state and future-state narratives operating models phased roadmaps governance models KPI models benefits trackers decision logs and executive readouts. Ensure artifacts are decision-ready logically connected customer-specific and usable by delivery teams and senior stakeholders. Convert field lessons into reusable playbooks templates accelerators discovery guides workshop formats and quality standards. Maintain a high bar for clarity evidence traceability and measurable value. Coaching Practice Quality and Team Leadership Coach Senior Solution Consultants and Solution Consultants through structured feedback advisory review workshop preparation and artifact improvement. Lead by example on executive communication consulting structure facilitation value framing and artifact clarity. Support hiring onboarding enablement communities of practice and internal quality reviews. Contribute to mentoring capability planning practice standards and consulting talent development. Model responsible use of approved AI tools to improve delivery efficiency speed quality consistency and value realization. Decision Rights and Collaboration The Principal Solution Consultant owns complex consulting framing outcome architecture methodology quality stage-gate advisory and coaching. Senior Solution Consultants own solution design intent and customer-facing advisory on standard and medium-complexity engagements. Principal Solution Architects and Technical Architects own technical architecture integration patterns scalability platform design and detailed technical feasibility. Engagement Directors own executive relationships portfolio outcomes strategic escalation and account-level value realization. Sales owns account and commercial strategy pricing negotiation close plan and deal progression. Skills and Experience Required Qualifications Proven experience in solution consulting management consulting business transformation enterprise PMO Project Portfolio Management (PPM) or related advisory roles. Proven ownership of large or complex consulting engagements with multiple stakeholders workstreams phases or business domains. Experience designing enterprise work management solutions using Atlassian products including Jira Software Jira Service Management and Confluence. Experience with Jira Align Atlassian Focus or Atlassian Strategy Collection is highly desirable. Demonstrated experience leading executive-level discovery advisory workshops governance forums and decision-oriented client conversations. Strong capability in problem framing value modeling KPI definition roadmapping operating model design adoption planning and benefits tracking. Strong understanding of project program and portfolio management principles including governance models work hierarchies dependencies roadmaps and executive reporting. Fluency in stage-gate governance iterative delivery consulting methodology and outcome-based advisory practices. Strong familiarity with enterprise delivery ITSM Agile Work Management service management and adjacent Atlassian ecosystem considerations. Ability to coach consultants review advisory artifacts and raise delivery quality through repeatable methods and reusable assets. Preferred Qualifications Experience in regulated complex or enterprise environments such as financial services healthcare automotive public sector or global organizations. Knowledge of ITIL SAFe Lean-Agile DevOps Enterprise Service Management change management or operating model frameworks. Certifications such as Atlassian ACP SAFe SPC or SAFe Lean Portfolio Management (LPM) PMP PMI-PfMP PMI-PgMP or equivalent consulting certifications. Experience contributing to practice development team leadership hiring onboarding enablement or consulting quality programs. Key Competencies Executive communication concise credible decision-oriented communication with senior stakeholders. Outcome architecture links business goals solution recommendations adoption needs and measurable value. Structured problem-solving turns ambiguity into a coherent plan artifact set and decision path. Governance leadership defines cadence stage gates decision forums escalation paths and evidence needs. Systems thinking connects people process technology governance risk and operating model considerations. Talent multiplier raises the bar through coaching quality review reusable assets and team leadership. Career Path and Growth Options This role is part of the Solution Consulting Practice and provides multiple growth paths depending on strengths business need and leadership interests Engagement Director owning broader executive relationships portfolio outcomes and account-level value realization. Practice Lead or Team Leadership owning consulting capability development standards enablement and people leadership. Head of Solutions Consulting or similar senior leadership role owning practice strategy quality and cross-functional alignment. Complex Consulting Framing and Executive Discovery ➡ At Valiantys you'll join an international team of passionate experts who are shaping the future of digital collaboration. You'll have the opportunity to Deliver impactful projects for leading global organizations. Work with cutting-edge AI-enabled delivery practices. Collaborate with highly skilled consultants across multiple countries. Grow your career through continuous learning mentoring and professional development. Influence the evolution of our delivery methodologies and innovation strategy. Be part of a collaborative inclusive and people-first culture where your ideas matter. Outcome Architecture and Governance Design ➡ Competitive compensation with an annual performance-based bonus Comprehensive benefits package Generous Paid Time Off (PTO) A flexible work policy A multicultural and international team environment Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion gender sexual orientation gender identity age national origin disability status protected veteran status or any other characteristic protected by law. Valiantys provides a barrier-free workplace and embraces all qualified applicants with varied perspectives and backgrounds. ➡
Remote North America
About Valiantys Here at Valiantys we are one of the world’s largest Atlassian partners helping organizations work better through scalable people-centered solutions. As an Atlassian Platinum Solution Partner with a global footprint we support customers across industries as they adopt ITSM Agile at Scale and modern work management practices. Our teams work at the intersection of strategy and delivery partnering closely with customers to translate complex business challenges into clear actionable solutions built on best practices and leading platforms. Join Valiantys and be part of something extraordinary! Job summary Valiantys is looking for a Director AI-Enabled DevOps Transformation to drive sales and growth across a portfolio of Valiantys' strategic and enterprise accounts. They will act as a trusted advisor to CIOs CTOs CISOs VPs of Engineering and Platform leaders — translating their business goals into multi-year transformation roadmaps spanning SDLC modernization AI-enabled delivery DevOps architecture and cloud infrastructure. They will own new logo acquisition and existing account expansion facilitate executive alignment and value realization and lead pursuit and delivery consultants to win and execute high-impact engagements. ➡ What you’ll be working on ➡ Own executive relationships across a portfolio of strategic enterprise accounts serve as the single point of accountability for client outcomes satisfaction and growth. Co-develop and execute account strategies that expand Valiantys' footprint across SDLC tooling (Atlassian GitHub/GitLab) AI-enabled delivery DevOps and cloud infrastructure. Lead solutioning for complex pursuits — partnering internally to scope DevOps platform engineering and AI-augmented SDLC engagements. Shape and communicate target architectures spanning CI/CD security compliance resilience and AI copilots integrated into the delivery lifecycle. Govern delivery quality in partnership with engagement managers intervene on escalations and ensure architectural integrity. Represent Valiantys in executive briefings QBRs industry events and joint go-to-market activities. Mentor consultants and architects contributing to Valiantys' practice development in AI-enabled SDLC and DevOps. Do you have what it takes to be our new Director AI-Enabled DevOps Transformation ? 10+ years in consulting professional services or enterprise technology roles with at least 5 years in client-facing leadership (Client Partner Engagement Director or equivalent). SDLC expertise proven track record modernizing software delivery lifecycles — requirements source control CI/CD test automation release management and value stream metrics. AI-enabled delivery demonstrated experience embedding AI/LLM capabilities (e.g. code assistants agentic workflows AI-driven testing intelligent ITSM) into enterprise SDLC and DevOps practices. DevOps Solution Architect background hands-on or architectural depth in CI/CD pipelines GitOps container platforms (Kubernetes/EKS) IaC (Terraform CloudFormation) and observability tooling. Infrastructure expertise strong foundation in cloud and platform infrastructure — networking identity security scalability and reliability engineering at enterprise scale. AWS credentials active AWS certification — minimum AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional or equivalent in Azure or GCP. Demonstrated ability to lead multi-million-dollar account portfolios and complex pursuits. Excellent executive communication commercial acumen and consultative selling skills. Bachelor's degree in Computer Science Engineering or related field advanced degree a plus. Preferred Qualifications Experience within the Atlassian ecosystem (Jira Jira Service Management Confluence Rovo). Additional preferred certifications Certified Kubernetes Administrator (CKA) ITIL SAFe HashiCorp Cloud Engineer. Experience scaling AI platform capabilities (RAG MCP agent orchestration) in regulated industries. Experience with or exposure to AWS industry specializations Established network within AWS partner organizations and joint GTM motions. Prior P&L ownership in a consulting or systems integrator environment. Location This role can be located in Canada or in the United States. We offer flexible remote working policy. ➡ Why you should apply ? Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work but also a platform for you to grow. Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions. Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career. Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life. What we offer - Employee Perks & Benefits Competitive compensation with an annual performance-based bonus Comprehensive Health Insurance401(k) with Company Match Generous Paid Time Off (PTO) - 4 weeks per year plus public holidays A flexible remote work policy A multicultural and international team environment To qualify applicants must be legally authorized to work in Canada or the United States and should not require now or in the future sponsorship for employment visa status. Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion gender sexual orientation gender identity age national origin disability status protected veteran status or any other characteristic protected by law. Valiantys provides a barrier-free workplace and embraces all qualified applicants with varied perspectives and backgrounds.
Remote North America / Remote Canada
About Valiantys At Valiantys we help organizations transform the way they work by unlocking the full potential of Atlassian solutions. As the world's leading Atlassian Platinum Solution Partner we combine deep technical expertise consulting excellence and innovation to help our customers accelerate digital transformation improve collaboration and deliver better outcomes. Operating across North America Europe and Asia-Pacific our teams partner with some of the world's most recognized organizations to solve complex business challenges through technology advisory services and managed services. As AI continues to reshape the future of work we are committed to integrating intelligent delivery practices that enable our teams and customers to work smarter make better decisions and deliver greater value. ➡ Job Summary ➡ We are looking for an experienced Senior Project Manager to lead the successful delivery of strategic large-scale client engagements. In this role you will oversee complex transformation programs while partnering with executive stakeholders to ensure projects are delivered on time within budget and with exceptional customer satisfaction. Beyond traditional project leadership you will leverage AI-enabled delivery tools predictive analytics and automation to improve planning optimize execution anticipate risks and drive smarter delivery decisions. You will also play a key role in mentoring project managers and helping shape the future of delivery excellence at Valiantys. What you'll do ➡ As a Senior Project Manager you will Own concurrent delivery of the firm's most complex engagements including those with multiple workstreams stakeholder groups high executive visibility or compromised schedule margin or client confidence. Own the project operating system including the integrated plan delivery cadence risk and issue register decision and change logs stakeholder register and communication plan. Own the explainable financial position of each engagement including approved budget actual burn forecast to complete and margin against target and construct the commercial case for change. Own readiness at each stage gate and the recommendation to proceed proceed with conditions pause or escalate. Raise delivery quality through coaching artifact review and contribution to standards and templates without line-management authority. Responsibilities Delivery Control and Project Operating System Establish and maintain the integrated project plan including dependencies assumptions decision points milestone confidence and downstream impacts. Maintain governance records as current evidenced and traceable. Set and enforce the delivery cadence across internal client and governance forums with defined inputs and recorded outputs. Interpret schedule and effort variance identify corrective action and secure required decisions before variance compounds. Lifecycle Ownership and Stage-Gate Discipline Own engagement delivery from pre-sales handoff and mobilization through discovery design and planning build and test deployment and rollout and value realization and close-out. Validate at handoff that scope assumptions resourcing commercial structure and client obligations are executable raising gaps before mobilization. Issue an explicit readiness position at each phase transition based on scope plan credibility resourcing client inputs risks decisions financial position and change control. Refuse phase transition where readiness criteria are unmet and document the conditions and owners required to proceed. Close engagements formally including benefits position outstanding risks transition and lessons learned. Commercial Stewardship and Forecast Credibility Maintain an explainable financial position covering approved budget actual burn forecast to complete and margin against target. Ensure added scope results in added budget explicit de-scope or adjusted timing rather than absorbed effort and construct the supporting commercial case. Provide timely inputs to utilization planning work-in-progress review and revenue recognition flagging variance as it emerges. Protect margin through resource mix sequencing and disciplined change control escalating where this would compromise quality or client outcomes. Risk Issue and Escalation Management Identify delivery commercial technical and client-side risk early quantify exposure and assign ownership mitigation and review points. Escalate with issue impact owner options recommendation decision required deadline and communication plan. Treat escalation as a governance instrument and late escalation as the failure condition. Track escalations through closure and record decisions rationale and downstream effects. Stakeholder Governance and Executive Communication Ensure stakeholders are not surprised by slippage unresolved risk over-consumption dependency misses scope changes or consequences of client decisions. Produce decision-ready governance material stating position variance exposure options and recommendation. Pre-wire tradeoffs with relevant owners so governance forums resolve decisions rather than surface them. Equip Engagement Directors and senior colleagues with the delivery evidence and framing required for executive conversations. Engagement Recovery and Re-Baselining Lead recovery of engagements that have lost schedule margin or client confidence beginning with an evidenced assessment of actual position. Define and execute recovery plans covering root cause sequencing resourcing governance client expectations and what will not be recovered. Re-baseline where the original plan is no longer defensible and secure required internal and client agreement. Assume ownership of engagements inherited mid-flight including diagnosis and correction of governance and commercial records. Practice Contribution and People Development Coach Project Managers through structured feedback plan and artifact review and preparation for governance forums. Review delivery artifacts against defined standards and require correction where standards are unmet. Contribute to delivery standards templates onboarding material and lessons learned. Provide performance input and capability observations to the Director of the Project Management Office without owning performance decisions. Delivery Intelligence and Responsible AI-Enabled Delivery Surface renewal expansion and risk-to-account signals from delivery evidence and route them to Engagement Directors and Sales. Contribute delivery credibility to pursuits through input on approach estimate realism resourcing assumptions and delivery risk. Use approved artificial intelligence tooling to draft summarize and maintain project artifacts validating outputs before publication or client use. Secure recording consent for client sessions and keep client data within approved locations and systems of record. Decision Rights and Collaboration The Senior Project Manager owns the delivery plan cadence governance artifacts stage-gate readiness forecast credibility change control process and escalation for assigned engagements. Project Managers own standard and medium-complexity engagements under coaching and artifact review from this role. Engagement Directors own account and executive sponsor relationships commercial strategy portfolio outcomes and strategic escalation. Solution Consultants own business framing outcome architecture and solution intent. Technical Consultants own technical design integration patterns configuration and technical feasibility. Delivery leadership owns resourcing capacity allocation methodology and performance management. Sales owns account and pursuit strategy pricing negotiation and close plan. Skills and Experience Required Qualifications Eight to ten or more years of project delivery experience within professional services management consulting or systems integration including sustained ownership of client-facing engagements. Demonstrated ownership of multiple concurrent complex engagements including delivery performance and financial health. Proven full-lifecycle ownership from pre-sales handoff through close-out. Demonstrated commercial accountability for budget forecast accuracy margin work-in-progress utilization and revenue recognition inputs. Experience operating within a directive delivery model with enforced stage-gate governance change control and artifact standards. Experience recovering engagements that have lost schedule margin or client confidence including re-baselining and renegotiation of expectations. Executive-grade written and verbal communication and facilitation of senior governance forums. Demonstrated quality and risk management discipline including methodology confidentiality contractual compliance and engagement risk requirements. Demonstrated ability to coach Project Managers and review delivery artifacts without line-management authority. Preferred Qualifications Experience delivering within the Atlassian ecosystem including Jira Confluence and other Atlassian products. Experience in regulated or complex enterprise environments such as financial services healthcare manufacturing or global multi-entity organizations. Relevant project program portfolio Agile or Atlassian certification. Experience contributing to pursuits through estimates delivery approach resourcing models and statements of work. Experience contributing to practice development through standards templates onboarding enablement or delivery quality programs. Key Competencies Delivery control converts intent into an executable plan and holds it against variance dependencies and competing pressure. Commercial judgement understands engagement financials and protects margin without compromising outcomes. Executive communication concise credible decision-oriented communication with senior stakeholders. Governance leadership produces decision-ready material and runs forums that resolve rather than defer. Structured escalation raises exposure early with options and a recommendation. Stakeholder discipline maintains an accurate shared picture of engagement position. Recovery leadership diagnoses compromised engagements and restores a defensible baseline. Talent multiplier raises delivery quality through coaching artifact review and reusable standards. Career Path and Growth Options This role sits within the Project Management Office and provides several onward paths depending on strengths business need and leadership interest Engagement Director owning account relationships executive stakeholders commercial strategy and portfolio outcomes. Manager Project Management owning multi-project programs benefits management and cross-workstream dependencies. Director Project Management Office owning delivery standards methodology capacity planning and people leadership. Key Competencies ➡ At Valiantys you'll join an international team of passionate experts who are shaping the future of digital collaboration. You'll have the opportunity to Deliver impactful projects for leading global organizations. Work with cutting-edge AI-enabled delivery practices. Collaborate with highly skilled consultants across multiple countries. Grow your career through continuous learning mentoring and professional development. Influence the evolution of our delivery methodologies and innovation strategy. Be part of a collaborative inclusive and people-first culture where your ideas matter. Why join Valiantys? ➡ Competitive compensation with an annual performance-based bonus Comprehensive benefits package Generous Paid Time Off (PTO) A flexible work policy A multicultural and international team environment Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion gender sexual orientation gender identity age national origin disability status protected veteran status or any other characteristic protected by law. Valiantys provides a barrier-free workplace and embraces all qualified applicants with varied perspectives and backgrounds. ➡
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