Serbia Remote
"Highlights Location Serbia Remote Language Fluent in English and Russian About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We're building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. Our backend is powered by Node.js (Koa NestJS) and MongoDB. The frontend stack includes Webpack Vue.js and React with nearly all code written in TypeScript. For high-throughput messaging and background processing we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals including 80+ engineers. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team — where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. About the Role Engineering orgs rarely stall because nobody can decide. They stall because nobody owns the decision. You build and run the operating system of our engineering organization the leadership cadence the OKR and QBR cycle the record of decisions and follow-ups and the executive synthesis that reaches the CTO the exec team and — when the topic calls for it — the CEO and board. You work through process and influence rather than line authority the engineering directors continue to report to the CTO and architecture and technical strategy stay with the CTO the directors and our staff and principal engineers. This is a senior leadership role not an executive-assistant one. You are not measured by how much you own — you are measured by how fast ownerless chaos becomes clear ownership and how cleanly you hand it off. Our engineering leadership and much of the company work in English across European and US hours. What You'll Do Run the engineering leadership cadence. Own director-level syncs and the leadership rhythm end to end agenda documented decisions follow-through. Take over the quarterly OKR and QBR cycle. This sits with the CTO personally today and is the single biggest reason QBR consumes his time. You drive teams to set and update objectives chase the follow-ups surface where they slip and prepare the reviews. Keep one live record of leadership decisions and commitments and chase every one to closure by its agreed date. Scan continuously for stalled or ownerless cross-team work — the kind that quietly dies when a delegated project's loop never closes — and bring it back on track with a named owner. Drive special projects to a chartered state then hand them off — and stop holding them. Recent live examples rolling out a new product-defined work-distribution model and its org-structure documentation standing up a cross-departmental data team and driving the Analytics-vs-Engineering ownership question to a decision running vendor selection procurement and the CEO-facing business case for an external security-consulting engagement coordinating an internal AI-agent platform program across several teams running technical audits platform evaluations and tool pilots. You own the coordination planning and tracking — the technical substance and the buy-vs-build verdict stay with the relevant engineers and leaders. Turn complex organizational and project inputs into concise decision-ready material for the CTO the executive team and board-level audiences. Facilitate delegated decisions to closure — documented escalated when they stall communicated to the people they affect — so nothing waits on a calendar slot or gets re-litigated. You drive the process you do not speak for the CTO or make the call in his place. Standardize how engineering leadership plans tracks and communicates. Build the rituals templates and operating rhythm that keep the org coordinated without being prescriptive at the team level. Partner across the organization on cross-cutting initiatives procurement pilot contracts and engineering tool budgeting — see the interfaces below. At Fundraise Up AI is a default tool not an experimental one. We expect every team member to actively use AI in their day-to-day work identify where AI can change the shape of problems in their function and grow their fluency as the tools evolve. Cross-Department Interfaces Engineering Directors — alignment on execution OKRs and resolution of systemic bottlenecks. These are the people whose initiatives you coordinate without managing. Product — new work-distribution models the AI-agent platform and most cross-cutting initiatives originate or terminate here. Data / Analytics — the data-team ownership question and the data/agent platform sit across this boundary. Executive Team — data gathering and synthesis for board meetings and executive reporting. BizOps — co-stakeholder on security and other operational initiatives. Finance Legal & IT — procurement contract negotiation for pilots and engineering tool budgeting. Role Boundaries (What You Won't Do) Administrative Support. This is a senior leadership role not a PA or EBA. Technical Authority. You do not own architecture or technical strategy and you are not expected to be the technical authority in the room or to arbitrate engineering trade-offs. Those stay with the CTO directors and staff/principal engineers. Direct Execution. You do not manage engineering teams or own product delivery timelines. These remain with the engineering directors. Final Accountability. You operate within the CTO's established direction and facilitate decisions you do not make them in his place. The CTO retains final accountability for technical strategy allocation and organizational structure. Key Performance Indicators The first 90 days are about setup not metrics establish the cadence map the ownerless initiatives take over the OKR/QBR loop and set the baselines. From there reviewed quarterly % of leadership follow-ups closed by their agreed date. Cross-team initiatives with a named DRI and a live checkpoint — versus work that is ownerless or untracked. OKR freshness — share of engineering OKRs with a current owner status and checkpoint date with drift reduced quarter over quarter. Operational threads removed from the CTO's plate quarter over quarter. Stalled or lost cross-team projects surfaced and reactivated per quarter. Initiatives handed off to a permanent owner — versus retained personally. A rising ""retained"" count is a warning sign not a success. % of hand-offs that actually landed — with an accepted owner scope next checkpoint and success criteria so a hand-off is a real transfer rather than a formal toss. Requirements Engineering-operations / TPM leadership. A track record running the operating system of an engineering organization — most likely as a TPM lead head of engineering operations or equivalent. You have owned cadence planning and cross-team coordination at org scale. Cross-functional delivery. Demonstrated ownership of ambiguous multi-team initiatives that you coordinated drove and landed through influence without direct authority. Executive synthesis. A track record of turning raw complex information into brief decisive executive-level material. Operating discipline. You build durable systems and follow-up loops not just meetings. Works well with engineers. You operate effectively alongside engineers EMs and directors and earn their trust through reliability and follow-through. Enough fluency to follow technical discussions and coordinate them — without needing to be the technical authority or make architecture calls. Languages Fluent English (C1+) and Russian for internal and external technical communications. Nice to Have Prior Chief of Staff Engineering Operations or TPM-lead experience reporting into engineering leadership. Experience driving operational efficiency in engineering orgs of 100+ people including use of automation and AI tooling to keep teams lean. Procurement vendor-contracting or budgeting experience. Nonprofit-tech or payments-domain familiarity. Familiarity with our environment is an advantage Node.js/NestJS React MongoDB ClickHouse Kafka Cloudflare PCI DSS 4.0.1 SOC 2 Type II ISO 27001. You'll Thrive Here If You Find an ownerless problem and can't leave it alone until it has a name attached to it. Would rather build the loop that closes follow-ups than personally chase every one forever. Can say ""this decision is stuck and here's who needs to make it"" to a director — and stay welcome in the room. Hold your position with senior people when you believe you're right and change it quickly when you're not. Measure yourself by what you successfully gave away not by what accumulated on your plate. Write clearly and short especially when the underlying situation is messy. Take the operating cadence seriously as a product versioned improved and never left to run on habit. Are motivated by what the platform funds — the nonprofits on the other side of every donation. Compensation The compensation range for this role is 968000 - 1078000 Serbian dinars gross per month. Final compensation will be determined based on relevant experience skills qualifications and alignment with the role's requirements. Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses Relevant professional education Gym or swimming pool Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace Co-working Remote working Please note All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate."
Serbia Remote
Highlights Location Serbia Languages Fluent in Russian and English Working hours 1400 - 2300 CET About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About the Role We are looking for a proactive and security-minded IT Support Engineer (L2) to join our global team. As a core member of our L2 team you will share responsibility for complex technical escalations across time zones. Beyond operational support you will take full ownership of Access Governance and SaaS administration . We are looking for an engineer who doesn't just follow processes but actively seeks to automate them improving our efficiency and security posture through continuous integration and smart tooling. What You’ll Do L1 escalations intake triage diagnosis and resolution of tickets not closed at L1. Includes admin operations in corporate tools access provisioning complex technical requests integrations and alerts from monitoring systems. Work within agreed SLAs for response and resolution escalate further when outside scope or ownership boundaries. Onboarding & offboarding support creation and deprovisioning of accounts in corporate SaaS tools MDM enrollment where applicable credential handoff and baseline laptop setup in line with internal processes. Incident response phishing account compromise lost/stolen devices malware and other security alerts — containment remediation and follow-up actions using documented playbooks. Automation & integrations drive continuous improvement through scripts APIs Zapier/n8n (or equivalents) and integrations to eliminate repetitive manual work. Automation does not have to be your current strongest skill but initiative and genuine interest are required . You can consult with our Tools Engineer but ideas and ownership should come from you. L1 mentoring & documentation provide regular feedback and coaching maintain and improve L1 instructions and runbooks and document automations and recurring operational procedures. Corporate SaaS administration admin ownership over our core collaboration and identity stack (e.g. Slack Notion Google Workspace 1Password) plus other corporate SaaS tools — configuration access policies audits and license usage control. SaaS lifecycle management maintain the SaaS registry in Notion provide reporting for Vendor Management ahead of renewals evaluate new tools and roll out after approval decommission outdated tools. Identity-related incident playbooks develop and maintain playbooks for phishing account compromise suspicious sign-ins in Google Workspace and credential/access rotation. At Fundraise Up AI is a default tool not an experimental one. We expect every team member to actively use AI in their day-to-day work identify where AI can change the shape of problems in their function and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate. Requirements 5 years in IT support with at least 3–5 years at L2 / Sysadmin level. Strong troubleshooting skills and end-to-end ticket ownership (intake triage resolution escalation when out of scope). Hands-on experience with macOS administration and end-user troubleshooting. Strong Google Workspace admin skills (roles logs security settings). Understanding of security and incident handling (phishing / account compromise). Comfortable with identity & access work (RBAC audits access reviews understands how SSO / SAML / SCIM affect onboarding/offboarding). Ability to write and keep documentation up to date (runbooks checklists incident playbooks) can mentor L1. Strong plus Admin ownership in multiple corporate SaaS tools (e.g. Slack/Notion + project management + ticketing/support tooling) — access policies audits license management Automation experience (scripts / APIs / Zapier / n8n or equivalents). We can support your growth here but you should be self-driven and eager to automate your own work. Knowledge of 1Password or similar in a corporate context (if not covered above as a must-have) Experience with Jira Service Management (as a user or admin) or similar tools Familiarity with vendor/license management processes (renewals usage reporting) Experience with MDM / endpoint tooling (for collaboration with Devices & Infrastructure owner) Why work with us A strong collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure no politics just great work with great people Transparent company culture-we share how we’re growing where revenue comes from and what’s next Long-term focus we offer equity options and value sustained meaningful contribution Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses Relevant professional education Gym or swimming pool Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace Co-working Remote working We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Serbia Remote Language Russian-speaking team About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. Our backend is powered by Node.js (Koa NestJS) and MongoDB . The frontend stack includes Webpack Vue.js and React with nearly all code written in TypeScript . For high-throughput messaging and background processing we use Kafka (for millions of events) and Bull (Redis) . Analytics data is stored in ClickHouse and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals including 80+ engineers. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Many of our developers bring 5 - 10+ years of experience and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About the Role You will join the DevOps team responsible for the platforms our engineering teams rely on daily CI/CD observability logging and developer tooling. Our philosophy is simple the team owns its systems end-to-end and every engineer should be able to diagnose and fix issues in their area of responsibility. This is a senior-only role. We are looking for an engineer we can hand an entire area — observability or CI/CD — and trust to run it from requirements and technical design through rollout operations and mentoring others. You will be the go-to technical reference for your area and the senior escalation point for complex incidents in it. What You’ll Do Own one of our core platform areas end-to-end observability (VictoriaMetrics Grafana Graylog / VictoriaLogs fluent bit exporters alerting) or CI/CD (Jenkins scripted pipelines Harbor Nexus build agents) — you drive its architecture reliability and roadmap. Drive technical initiatives end-to-end gather requirements write the design doc decompose into tasks implement deliver to production and own the operational health afterwards. Drive clarity in ambiguous situations by defining requirements assumptions and next steps. Design for reliability and scale evolve the architecture of our platforms — topology integration points scaling approach and reliability model. Support developers deploy and monitor applications on both on-premise servers and Kubernetes (Helm) troubleshoot builds and deploys help teams with metrics alerts and logs participate in chat duty in developer support channels. Automate away toil repetitive operations provisioning and maintenance should be codified not performed by hand. Investigate production incidents as the senior escalation point for your area drive resolution lead post-mortems implement systemic fixes. Participate in on-call rotations and raise the bar for how on-call works. Mentor less experienced engineers through design discussions reviews and pairing catch debt-inducing shortcuts at the review stage. Use in all aspects of day-to-day work researching troubleshooting developing. Requirements 6+ years as a DevOps Engineer / SRE (or very close responsibilities). Track record of owning technical initiatives end-to-end — from requirements and technical design through production delivery. You can showcase initiatives that were yours not just tasks you completed. Confident Linux skills (we use Ubuntu). Working knowledge of the Prometheus stack metric types exporters and how alerting works — enough to navigate and extend an existing setup. Hands-on experience with CI/CD pipeline design build orchestration artifact delivery. Containers Docker image building registries. Ansible. Git Experience with Bash Python scripting for automation and observability (writing exporters eliminating routine work). Production/on-call experience diagnosing incidents restoring service leading post-mortems. Experience mentoring less experienced engineers. Ownership and attention to detail. Downtime is expensive during busy events 10 minutes of downtime can cost us around $500k. Must Have We understand it’s impossible to be an expert in everything but it’s important to have solid hands-on experience in two or more of the areas below VictoriaMetrics / Prometheus stack at scale architecture cardinality control exporters alerting infrastructure. Log pipelines at scale Graylog / VictoriaLogs / ELK — collection (fluent bit or similar) retention sharding performance. Jenkins scripted pipelines shared libraries pipeline infrastructure build agent fleets. Container registries and artifact management Harbor Nexus base images image policies. Operating applications on Kubernetes Helm workload monitoring and log delivery deploy troubleshooting. Grafana dashboards as code alerting performance at scale. Bonus points Great if you’ve worked with any of the following Analytics & DS platforms JupyterHub Airflow Tableau MLflow Airbyte — deployment maintenance resource limits. Building platform around these tools to improve Quality of Life for Analytics. Remote development environments and AI agent execution environments. E.g. Coder/Telepresence. Bare-metal Kubernetes provisioning networking scaling. Flux and GitOps. Terraform Sentry on-premise operating self-hosted error tracking. ClickHouse MongoDB Why work with us A strong collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure no politics just great work with great people Transparent company culture we share how we’re growing where revenue comes from and what’s next Long-term focus we offer equity options and value sustained meaningful contribution Compensation The compensation range for this role is 633 000 - 714500 Serbian dinars gross per month. Final compensation will be determined based on relevant experience skills qualifications and alignment with the role's requirements. Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses Relevant professional education Gym or swimming pool Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace Co-working Remote working Please note All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Remote (CET hours preferred) Language Russian-speaking team About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. Our backend is powered by Node.js (Koa NestJS) and MongoDB . The frontend stack includes Webpack Vue.js and React with nearly all code written in TypeScript . For high-throughput messaging and background processing we use Kafka (for millions of events) and Bull (Redis) . Analytics data is stored in ClickHouse and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals including 80+ engineers. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Many of our developers bring 5 - 10+ years of experience and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About the Role As a Senior Fullstack Developer you will be a key contributor to our core product building and scaling features that are central to the donation experience for millions of users. You'll leverage your expertise in Node.js React and TypeScript to develop complex components—from dynamic donation widgets to data-driven admin dashboards—with a relentless focus on code quality scalability and user experience. This is an ideal opportunity if you love solving real-world problems at scale and want to grow within a mission-driven high-impact engineering culture. What You’ll Do Design build and maintain resilient frontend and backend features using React and Node.js. Develop our core products including donation checkouts embeddable widgets and donor/partner portals. Architect and develop system components that scale across millions of monthly transactions. Write clean well-documented and thoroughly testable code. Drive architecture and technical design discussions to find elegant solutions to complex problems. Mentor peers by conducting thoughtful code reviews and providing constructive feedback. Partner with product managers and designers to clarify requirements and shape the roadmap. Proactively identify and resolve bugs performance bottlenecks and optimization opportunities. At Fundraise Up AI is a default tool not an experimental one. We expect every team member to actively use AI in their day-to-day work identify where AI can change the shape of problems in their function and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate. Requirements 7+ years of professional fullstack development experience. Deep understanding of modern JavaScript (event loop closures promises prototypes). Expert-level proficiency with React and its ecosystem (familiarity with Vue is a plus). Strong backend expertise with Node.js (experience with Koa or NestJS is highly preferred). Experience with Webpack configuration performance optimization and profiling. A keen eye for detail and a high sense of ownership and accountability for your work. Nice to Have Experience with MongoDB ClickHouse or Elasticsearch. Familiarity with Docker CI/CD pipelines or cloud infrastructure. Contributions to open-source projects or a strong personal portfolio. Bonus points Curiosity and a hypothesis-driven mindset. Ability to communicate complex analytical concepts to non-technical audiences. Detail-oriented with a strong sense of ownership. Comfort working in fast-paced data-rich environments. Why work with us A strong collaborative product team that owns what it builds. Clear product vision and access to real customer feedback from global nonprofit leaders. Flat structure no politics just great work with great people. Transparent company culture-we share how we’re growing where revenue comes from and what’s next. Long-term focus we offer equity options and value sustained meaningful contribution. Compensation The compensation range for this role is 527 000 - 691500 Serbian dinars gross per month. Final compensation will be determined based on relevant experience skills qualifications and alignment with the role's requirements. Benefits Private medical insurance for the employee and their family. 20 paid vacation days per year. 15 paid public holidays per year. 5 company-paid sick leave days. English learning courses. Relevant professional education. Gym or swimming pool. Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace. Co-working. Remote working. Please note All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Serbia Remote (CET) Language Russian-speaking team English fluency required (C1) About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About Core Products & Platform Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on and we directly secure the revenue that drives our mission. We own the full donation lifecycle from the moment a donor lands on a checkout page to the financial flows behind every transaction the integrations that connect our platform to the nonprofit's ecosystem and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast we measure everything and we never break what matters. About the Role We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume platform reliability and nonprofit success. These are high-stakes high-ownership roles. You will set strategy define roadmaps write specs that engineering can build from and drive outcomes — not just ship features. You'll work in close partnership with Engineering Design Analytics GTM and Customer Success to turn complex problems into elegant scalable solutions. You won't be handed a finished playbook. You'll help write it. What You’ll Own Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision End-to-end delivery from discovery through to launch and post-launch validation Specifications that engineering can build from — with detailed requirements edge cases and acceptance criteria covered Stakeholder alignment — keeping Engineering GTM Support and leadership informed and coordinated Domain health — product metrics reliability signals and the right balance between new features experiments and technical sustainability What You’ll Do Define and own your domain's quarterly goals and success metrics Run structured discovery customer interviews behavioral analysis funnel review and data exploration Write engineering-ready specs — clear with edge cases covered and no open questions left Partner directly with PM Growth on experiment design and high-velocity delivery Collaborate with GTM (Sales CSM PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements Track product health and understand what's driving changes — with clear attribution and causal reasoning Use AI as a default tool across research analysis spec writing and communication Requirements 5+ years of experience in Product Management in a B2B SaaS Fintech or Enterprise environment Proven ability to own a product area end-to-end — you take responsibility for outcomes not just tasks Strong delivery track record you ship complex features in high-pressure environments without dropping quality Ability to write specifications engineers can build from — precise with edge cases and acceptance criteria Data fluency you define metrics interpret results and drive decisions with evidence Systems thinking you see the product as a whole understand dependencies and anticipate the impact of decisions Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal Nice To Have Experience in payments fintech or financial product flows Experience in B2B SaaS platforms with API/integration complexity Experience with A/B experimentation frameworks at high velocity Familiarity with enterprise nonprofit or fundraising domain At Fundraise Up AI is a default tool — not an experimental one We expect every team member to actively use AI in their day-to-day work identify where AI can change the shape of problems in their function and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate. Why work with us A strong collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure no politics just great work with great people Transparent company culture-we share how we’re growing where revenue comes from and what’s next Long-term focus we offer equity options and value sustained meaningful contribution Compensation The compensation range for this role is DIN597500 - DIN632500 gross. Final compensation will be determined based on relevant experience skills qualifications alignment with the role’s requirements and location. Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses. Relevant professional education. Gym or swimming pool. Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace. Co-working. Remote working. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Serbia Remote (CET) Language Russian-speaking team English fluency required (C1) About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About the Role As Fundraise Up expands its Organization Experience capabilities we are looking for a Senior Product Manager OX Growth to own retention product adoption and expansion growth across active organizations. Today launching a feature does not always translate into customer adoption value realization or measurable business impact — and this role exists to close that gap. You will centralize cross-product retention and monetization strategy ensuring organizations fully adopt and realize value from Fundraise Up products after activation. You will define the growth roadmap identify adoption blockers drive cross-functional discovery validate interventions before delivery and ensure predictable impact on customer retention and Average Processing Volume per Active Customer. Your mission turn product adoption into a scalable predictable driver of retention expansion and processing volume growth What You’ll Own Retention and expansion growth across active organizations Average Processing Volume (APV) / ARR per Active Customer Cross-product adoption strategy for Organization Experience capabilities Retention and expansion roadmap (6–12 months / 2027 horizon) Discovery pipeline (qualitative & quantitative) Identification of churn signals and expansion opportunities Concept development and validation before delivery Cross-functional retention and monetization initiatives Adoption blocker identification and resolution prioritization Scale / iterate / kill decisions based on initiative outcomes North Star metrics and metric tree for retention adoption and monetization outcomes What You’ll Do Define Retention & Expansion Strategy translate retention and monetization targets into a prioritized 6–12 month roadmap that aligns OX product teams around measurable customer and business impact. Lead Discovery & Opportunity Diagnosis run structured discovery across customer interviews behavioral analysis and funnel review to diagnose adoption blockers and maintain a validated opportunity backlog ahead of delivery. Own Product Adoption & Expansion Initiatives define and prioritize cross-functional initiatives that drive activation onboarding discoverability and monetization across active organizations. Drive Cross-Functional Retention Programs lead cross-team retention and expansion programs in close partnership with PMM CSM GTM and Product. Measure Outcomes & Drive Accountability define and maintain a metric tree for retention adoption and monetization making scale / iterate / stop decisions based on measurable outcomes. Leverage AI/ML for Retention & Expansion identify and validate AI/ML opportunities for segmentation churn prediction and personalization in partnership with Data and Engineering. Requirements 5+ years in Product Management preferably in B2B SaaS retention monetization growth or customer lifecycle environments Experience operating at a Senior+ level of scope and influence Strong analytical and problem-solving skills with the ability to identify root causes behind adoption and churn challenges Proven ability to design and execute cross-functional growth initiatives Strong discovery background customer interviews behavioral analysis funnel analysis hypothesis generation Experience working with customer lifecycle retention activation or expansion motions Ability to size opportunities and prioritize initiatives by business impact Experience collaborating with Customer Success GTM PMM and Product organizations Comfort working with AI/ML-enabled products or data-driven personalization Strong stakeholder management and influence skills Fluent English ( C1+ Why work with us A strong collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure no politics just great work with great people Transparent company culture-we share how we’re growing where revenue comes from and what’s next Long-term focus we offer equity options and value sustained meaningful contribution Compensation The compensation range for this role is DIN632500 - DIN668000 gross. Final compensation will be determined based on relevant experience skills qualifications alignment with the role’s requirements and location. Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses. Relevant professional education. Gym or swimming pool. Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace. Co-working. Remote working. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Serbia Language Fluent in Russian and English (C1+) About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About the Role You'll join New Products to lead strategic 0→1 bets end-to-end. Your first bet is in the major giving space — one of the largest revenue ceilings in nonprofit fundraising. Major donors are the top 1–5% of donors who contribute 60–90% of revenue for enterprise nonprofits a large market that is structurally underserved by digital fundraising tools. You're joining a portfolio not a single product — the major giving bet is where you start and your mandate is the broader New Products portfolio. Success in this role is measured by decision quality and learning speed not by output volume or short-term adoption. What You’ll Do Sharpen the thesis Translate existing market research into a sharp written investment thesis for the bet Identify the data that's still missing — pricing intel willingness to pay integration constraints donor and gift-officer behaviour — and go get it through primary interviews secondary research and vendor landscape work Maintain a single source of truth for the bet thesis decision log learnings Discovery through delivery Move from thesis to validated hypothesis through working prototypes Build prototypes yourself using AI tooling — clickable flows interactive demos scripted agents — and ship and iterate them in days Validate in three loops every cycle with major donors and their advisors with enterprise nonprofits (gift officers CFOs CRM owners) and with internal teams (Sales CSM Partnerships) Turn every validation cycle into a written decision memo with explicit kill criteria Own the revenue model Pressure-test transactional vs SaaS vs hybrid pricing against willingness-to-pay evidence Build the unit economics take rate ACV gross margin CAC payback Bring a sharpened defensible model to leadership Build the GTM narrative Partner with PMM CSM and Sales on positioning and pilot pricing Co-own the customer advisory pipeline for the bet Equip GTM with the artifacts they need one-pagers demos pricing rationale Operate transparently and uplift the team Publish weekly progress in the New Products channel Maintain decision logs and learning summaries Kill bad ideas in writing — never let zombies linger Mentor adjacent POs and PMs in New Products on discovery rigor decision-making and writing craft — raise the bar across the portfolio Requirements 8+ years in product (or 6+ in product plus 2+ in an adjacent function — engineering design or data) with at least 2 years in 0→1 / new product line work — not feature optimization Shipped a new product line or business model that didn't exist before ideally in B2B SaaS fintech or payments Done enterprise customer discovery at depth — 5+ decision-makers per cycle not just user interviews Owned a revenue model pricing experiments unit economics willingness-to-pay validation Comfortable being the single point of accountability for an initiative with no team yet AI-native by default. You don't just use AI to draft docs — you build clickable prototypes interactive demos and lightweight validation tools yourself using modern AI tooling. You can ship a testable prototype in days. AI is part of your discovery loop not a separate productivity layer Comfortable joining a portfolio not a single product. The major giving bet is your first mandate if validation kills the thesis you take on the next strategic bet in New Products Nice to Have Experience in nonprofit philanthropy wealth tech or donor management space Founder or founder-adjacent experience (built and sold or principal IC at an innovation lab) Why work with us A strong collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure no politics just great work with great people Transparent company culture-we share how we’re growing where revenue comes from and what’s next Long-term focus we offer equity options and value sustained meaningful contribution Compensation The compensation range for this role is DIN632500 - DIN668000 gross. Final compensation will be determined based on relevant experience skills qualifications alignment with the role’s requirements and location. Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses Relevant professional education Gym or swimming pool Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace Co-working Remote working Please note All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Serbia Remote (core hours 900–1800 CET) Languages Fluent in English and Russian About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About The Role We are looking for an experienced Senior Group Product Manager to lead one of our Core Product domains. You will be responsible for leading a team of Product Managers driving measurable business outcomes and ensuring predictable execution across multiple product areas. Unlike an individual Product Manager your success is measured not only by product delivery but by how effectively your organization operates—developing people improving execution quality aligning cross-functional teams and consistently delivering business results. You will partner closely with the Director of Core Products & Platform to translate portfolio priorities into coordinated execution while helping Product Managers operate autonomously. What You'll Own Business outcomes across your product domain (conversion adoption retention revenue reliability) Execution quality across multiple Product Managers and product areas Roadmap coherence and delivery predictability Cross-functional alignment across Engineering Design Analytics GTM Support and Operations People leadership coaching performance management and team development Portfolio visibility execution governance and risk management Hiring organizational scaling and Product Management excellence What You'll Do Hire coach and develop Product Managers across multiple product areas. Build an autonomous high-performing team with a strong culture of ownership accountability and continuous improvement. Translate company strategy into measurable product outcomes. Drive prioritization based on business impact and customer value. Ensure roadmap investments deliver measurable results. Own portfolio planning and roadmap alignment across multiple teams. Improve delivery predictability execution quality and cross-functional coordination. Balance customer value technical investments and long-term product sustainability. Establish operating mechanisms planning frameworks and Product Management best practices that enable organizational scale. Continuously improve decision-making prioritization and execution quality. Raise the hiring bar develop future Product leaders and help shape the evolution of the Product organization. Foster strong collaboration across Product Engineering Design Analytics and GTM. Apply AI to accelerate research planning decision-making and communication. Help the team adopt AI-enabled workflows that improve productivity and execution quality. What Success Looks Like Business outcomes domain metrics consistently improve quarter over quarter Execution predictability roadmap commitments become increasingly reliable and transparent Roadmap quality multiple product roadmaps remain aligned and reinforce one another Delivery excellence execution risks are identified early and mitigated proactively Cross-functional trust Engineering Design Analytics and GTM consistently experience clear predictable collaboration People growth Product Managers demonstrate increasing autonomy ownership and decision quality Organization health strong engagement healthy retention and successful internal growth Operational maturity scalable operating processes enable faster execution without sacrificing product quality Leadership visibility portfolio health priorities and execution risks are consistently visible and well understood across leadership Requirements 8+ years in Product Management preferably in B2B SaaS or high-growth technology companies 5+ years leading Product Managers or managing multiple product teams Proven experience owning business outcomes across multiple products or domains Strong people leadership coaching and organizational development skills Experience building and scaling high-performing Product organizations Excellent stakeholder management across Engineering Design Analytics and GTM Strong analytical mindset with the ability to make data-informed decisions Experience managing complex product portfolios and cross-team dependencies Excellent written and verbal communication skills Comfortable operating in fast-moving high-growth environments Experience leveraging AI to improve product management workflows is a strong plus Fluent English (C1+) Why Work With Us Real ownership over high-impact bets with the authority and team to pursue them Leadership that values clear thinking over activity Permission — and expectation — to kill bad ideas early Access to real customers real data and real constraints Flat structure transparent culture and equity participation Compensation The compensation range for this role is din716000 din798000 gross. Final compensation will be determined based on relevant experience skills qualifications alignment with the role’s requirements and location. Benefits Our compensation package includes comprehensive benefits and perks meaningful equity and a competitive salary Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses. Relevant professional education. Gym or swimming pool. Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace. Co-working. Remote working. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Armenia Remote Language Fluent in Russian English (B2) About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. Our backend is powered by Node.js (Koa NestJS) and MongoDB . The frontend stack includes Webpack Vue.js and React with nearly all code written in TypeScript . For high-throughput messaging and background processing we use Kafka (for millions of events) and Bull (Redis) . Analytics data is stored in ClickHouse and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals including 80+ engineers. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Despite our scale we operate like a focused team — where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. About the Mobile Team You'll join the mobile team inside our Engineering department. The team builds the products that let nonprofits accept donations in the physical world. Tap to Donate lets a staff member or volunteer accept contactless payments directly on a smartphone. Giving Station is a self-service donation point a donor selects an amount on a tablet and pays through a connected external payment terminal. Our mobile stack bare React Native (0.79 Old Architecture) React 19 TypeScript React Navigation 7 TanStack Query 5 React Context react-hook-form Zod an internal UI Kit built with twrnc Stripe Terminal Tap to Pay external payment terminals Sentry PostHog Node.js NestJS React MongoDB ClickHouse and Redis across the backend and web stack About the Role You will design build and maintain the mobile applications that power Fundraise Up's product on iOS and Android. Mobile is the primary focus with contributions extending to the backend and web frontend the product depends on to deliver features end-to-end. You'll work across the full development lifecycle — from requirements analysis through implementation testing store release and production support — and ensure the applications are reliable performant and secure across the devices and OS versions in use. What You'll Do Implement features fix bugs and resolve production incidents across iOS and Android extending to the backend and web frontend the product depends on — delivering tested production-ready output that meets the team's quality bar. Own mobile initiatives end-to-end — gather requirements design the approach decompose into tasks implement and deliver to production across iOS and Android including the backend and web frontend changes they require. Act as the team's primary technical escalation point for complex mobile problems — diagnose root causes across the app native layers networking and platform behavior and prevent recurrence. Review code and designs for correctness — component and navigation structure rendering native integration and alignment with mobile patterns — catching issues before release. Contribute to and evolve mobile engineering standards within the team — component architecture native integration testing and release policy. Monitor the operational health of shipped work — track releases and staged rollouts watch release health and respond to post-release issues on both platforms. Requirements 8+ years of professional software development experience including 3+ years with React Native. Proficiency in React Native and TypeScript — the primary craft. Strong JavaScript fundamentals — asynchronous programming event loop behavior error handling. Working knowledge of relational and document databases — data modeling querying indexing. Understanding of RESTful API design and HTTP fundamentals — able to work across Node.js backend services API contracts database queries and web frontend code. Familiarity with the native iOS and Android platforms and their tooling (Xcode Android Studio Gradle). Understanding of mobile OS fundamentals — app lifecycle background execution permissions and memory constraints. Experience with automated testing practices (unit integration E2E). Understanding of mobile security — secure storage and handling of sensitive and payment data. Confident day-to-day use of AI-assisted development tools — for research troubleshooting and implementation. Ability to independently diagnose common React Native production issues — rendering navigation networking and app lifecycle. Track record of owning mobile initiatives end-to-end — from requirements through store release including the backend and web frontend changes they require. Experience designing mobile application architecture — trade-offs in performance reliability and observability across iOS and Android. Experience designing or integrating native modules and SDKs where React Native abstractions are insufficient — including focused Swift/Kotlin changes and debugging across the JavaScript and native layers. Experience owning the release process — app signing store submission and staged rollouts. Experience establishing mobile engineering practice from little — standards CI/CD and release — across inherited and greenfield codebases. Experience designing resilient asynchronous and event-driven backend interactions (messaging queues). Experience with mobile production operations — monitoring crash reporting incident response and rollback policy. Demonstrated ability to mentor and develop less experienced engineers. English proficiency sufficient for daily written and verbal communication. Nice to Have Broader backend and database experience. Experience with event-driven architectures and asynchronous messaging patterns. Experience operating high-traffic low-latency systems. Experience with offline-first architectures and data synchronization over unreliable networks. Familiarity with React Native's New Architecture (JSI Fabric TurboModules Codegen) and the native library compatibility constraints of migrating to it. Native development depth in Swift and/or Kotlin beyond React Native. Experience with in-person or mobile payments and fintech products. Experience with Stripe Terminal Tap to Pay or NFC. Experience in a distributed remote-first engineering organization. Why work with us A strong collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure no politics just great work with great people Transparent company culture-we share how we’re growing where revenue comes from and what’s next Long-term focus we offer equity options and value sustained meaningful contribution Compensation The compensation range for this role is 621000 - 738000 Serbian dinars gross per month. Final compensation will be determined based on relevant experience skills qualifications and alignment with the role's requirements. Benefits Private medical insurance for the employee and their family 20 paid vacation days per year 15 paid public holidays per year 5 company-paid sick leave days English learning courses Relevant professional education Gym or swimming pool Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace Co-working Remote working Please note All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
Serbia Remote
Highlights Location Remote (CET hours preferred) Language Russian-speaking team About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast seamless and accessible to all. Every month our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results faster load times higher conversion rates global payment support and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits including UNICEF the Alzheimer’s Association and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment serving nonprofit organizations across North America the United Kingdom Australia and Europe. We’re building a large and complex product ecosystem that serves nonprofits donors and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA) donor organization and partner portals admin tools and several internal apps. Our backend is powered by Node.js (Koa NestJS) and MongoDB . The frontend stack includes Webpack Vue.js and React with nearly all code written in TypeScript . For high-throughput messaging and background processing we use Kafka (for millions of events) and Bull (Redis) . Analytics data is stored in ClickHouse and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals including 80+ engineers. Our team members are mainly based across Spain Poland Portugal Georgia Armenia Serbia Turkey and Cyprus. Many of our developers bring 5 - 10+ years of experience and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration strong engineering practices and a product mindset. You’ll be joining a team where quality mentorship and mutual respect come first. About the Role As a Backend Engineer you will be a key architect of the engine that powers our global platform. You'll resolve complex challenges in a high-load distributed system building and scaling the infrastructure that processes millions in donations. This is not a maintenance role it's a high-impact product-focused engineering position where clean architecture performance and reliability are paramount. You will work on a complex product ecosystem—from our modern checkout experience to donor portals and massive analytics pipelines—all powered by a cutting-edge tech stack. Backend Node.js (Koa NestJS) TypeScript Database MongoDB Infrastructure Kafka for event streaming Bull (Redis) for background jobs ClickHouse for analytics and Elasticsearch for search. What You’ll Do Design build and maintain clean efficient and scalable backend services in Node.js and TypeScript. Develop new product features from concept to deployment collaborating closely with product managers and frontend engineers. Own key parts of our backend architecture making critical decisions that enhance performance reliability and security. Write comprehensive unit tests and conduct thorough code reviews to maintain code quality. Proactively identify and implement system improvements refactoring legacy code where necessary. Contribute to a culture of engineering excellence by mentoring others and sharing your expertise. At Fundraise Up AI is a default tool not an experimental one. We expect every team member to actively use AI in their day-to-day work identify where AI can change the shape of problems in their function and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate. Requirements Experience 7+ years of backend development experience preferably in a product-driven environment. Node.js Expertise Strong hands-on experience with Node.js and modern frameworks like Koa or NestJS. TypeScript Pro Deep expertise in TypeScript including its advanced typing and module systems. Database Skills Solid experience with MongoDB or other NoSQL databases. Distributed Systems Familiarity with event-driven architecture using tools like Kafka RabbitMQ or Bull/Redis. Data & Search Hands-on experience with ClickHouse (or similar analytics DBs) and Elasticsearch. Architectural Mindset A strong understanding of system design clean architecture principles and performance optimization. Ownership The ability to work independently take ownership of your work and see projects through to completion. Communication Comfortable working within a Russian-speaking team. Nice to Have Prior experience working in a remote-first globally distributed team. Experience with performance monitoring and observability tools (e.g. Prometheus Grafana Datadog). A genuine interest in the non-profit technology sector. A hypothesis-driven mindset and the ability to communicate complex technical concepts to non-technical stakeholders. Bonus points Curiosity and a hypothesis-driven mindset Ability to communicate complex analytical concepts to non-technical audiences Detail-oriented with a strong sense of ownership Comfort working in fast-paced data-rich environments Why work with us A strong collaborative product team that owns what it builds. Clear product vision and access to real customer feedback from global nonprofit leaders. Flat structure no politics just great work with great people. Transparent company culture-we share how we’re growing where revenue comes from and what’s next. Long-term focus we offer equity options and value sustained meaningful contribution. Compensation The compensation range for this role is 609 000 - 714500 Serbian dinars gross per month. Final compensation will be determined based on relevant experience skills qualifications and alignment with the role's requirements. Benefits Private medical insurance for the employee and their family. 20 paid vacation days per year. 15 paid public holidays per year. 5 company-paid sick leave days. English learning courses. Relevant professional education. Gym or swimming pool. Home Office Setup Assistance the company offers assistance with purchasing furniture (office chair office desk monitor) and other items to create a comfortable workspace. Co-working. Remote working. Please note All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion gender sexual orientation gender identity or expression age national origin disability or any other characteristic protected by applicable law in the countries where we operate.
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