Remote Operations Analyst Jobs

78 remote jobs*

Job Title Location Description Posted**
Senior Call Center Operational Excellence Analyst (100% Remote)
Lensa
"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for ClearCaptions. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Title T Who We Are Since our founding in 2011 our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing . By utilizing enhanced automatic speech recognition human captioning and innovative product development we deliver easy-to-use cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider adhering to the highest industry standards of privacy security and professionalism. We recognize the importance of maintaining the trust and confidence of our customers and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com. Position Summary The Sr. Operational Excellence Analyst will serve as a strategic driver of operational innovation and transformation within ClearCaptions’ Customer Experience (CEX) organization. Building upon a deep foundation of process improvement analytics and project management this role leads high-impact initiatives that shape the future of contact center operations and customer experience strategies. This role is responsible for guiding the design implementation and sustainability of operational frameworks that improve efficiency scale and service delivery. The ideal candidate brings exceptional analytical rigor strong change leadership and proven ability to drive measurable improvements in complex environments. Leading as a champion of operational excellence the Operational Excellence Analyst will ensure that improvement efforts align with ClearCaptions’ strategic goals and customer-focused mission. This is a Remote/Work from Home position reporting to Director of Operational Excellence What You Will Do Act as a senior lead for high-complexity cross-functional projects focused on operational innovation and transformation. Serve as a key advisor to CEX leadership on best practices operational risk and change strategy. Lead large-scale process improvement initiatives leveraging Lean Six Sigma and Agile methodologies. Mentor and coach Operational Excellence Analysts and other functional stakeholders to strengthen continuous improvement capabilities across the organization. Architect and implement scalable standardized processes and governance frameworks across customer operations. Drive enterprise-wide process documentation SOP development and compliance assurance. Serve as a quality and efficiency champion embedding continuous improvement disciplines into daily operations. Perform advanced data analysis using BI tools to identify root causes performance trends and improvement opportunities. Develop executive dashboards and storytelling insights to inform strategic decision-making. Collaborate with the Performance Metrics & Insights team to define and evolve KPIs that support operational and customer success goals. Manage enterprise-wide programs and initiatives including those involving technology integrations workforce optimization and customer experience redesign. Own project lifecycles from discovery through implementation and post-launch evaluation ensuring alignment with strategic priorities and measurable outcomes. Anticipate and proactively manage risks ensuring mitigation plans and clear stakeholder communication. Lead organizational readiness planning and execution for strategic transformations including stakeholder alignment training and adoption support. Serve as a liaison between frontline teams and executive leadership ensuring voice of the customer and employee experience inform change initiatives. The Kind Of People We Look For Versatile people who thrive on variety and challenge. Excited about working in a fast-paced environment. Innate problem solvers who want to grow in a flexible collaborative culture. Takes initiative pushes boundaries motivated to innovate. Talented individuals with a growth mindset who want to use their learning and relationship-building skills. Align with our company core values: Integrity Accountability Collaboration Service and Quality. Qualifications Bachelor’s degree in Business Operations Industrial Engineering or related field Master’s degree preferred. 7+ years of progressive experience in operations process excellence or strategy roles supporting contact centers or customer operations. 3+ years leading large cross-functional initiatives with enterprise impact. Proven expertise in operational diagnostics root cause analysis and design thinking methodologies. Demonstrated experience influencing senior leaders and facilitating high-stakes meetings. Advanced proficiency in Excel Tableau (or equivalent BI tools) and process mapping software (e.g. Lucid chart Visio). Strong business acumen strategic thinking and ability to drive decisions in ambiguity. Exceptional verbal written and visual communication skills strong storytelling and data visualization presentation and problem-solving skills. Self-starter with strong organizational and time management skills self-directed and able to handle multiple priorities with demanding timeframes . Ability to work collaboratively with colleagues and staff to create a high-quality results-driven team-oriented environment. D emonstrated ability to use discretion make sound decisions and maintain confidentiality. Willingness and ability to work flexible hours and travel (up to 5 %) will include some overnight travel . Proficient in MS Office Salesforce CRM Ring Central In Contact and modern communication tools for virtual teams (i.e. MS Teams Word PowerPoint & Excel) Preferred Qualifications Lean Six Sigma Black Belt certification or equivalent. Prosci or comparable change management certification. Experience supporting transformation initiatives involving digital tools (CRM IVR Workforce Management etc.). Background in business continuity planning or operational risk management. Experience working in mission-driven or accessibility-centered organizations. Physical Demands Employees may experience the following physical demands for extended periods of time: Sitting standing and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor tablet and cell phone requiring close vision (70-90%) Work Environment 100% Remote: Work environment is at home. Compensation $120000 to $125000/yr determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications experience and business needs. For details on our comprehensive benefits program visit www.clearcaptions.com/careers to explore our total rewards package. Intrigued to learn more? When you apply for this role your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity . All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion sex sexual orientation gender identity national origin disability Veteran status or other legally protected characteristics . Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees to this job. ClearCaptions is an Equal Opportunity Employer. CC does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship. Job Details Pay Type Salary If you have questions about this posting please contact support@lensa.com"
11 hour(s) ago
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Operations Analyst I - Remote Egypt
outseer
Remote
We are seeking a detail-oriented and proactive Business Process & Reporting Analyst to join our team. This role will play a critical part in driving operational efficiency maintaining data accuracy and supporting project management initiatives. The ideal candidate will have strong analytical skills technical proficiency with reporting tools and experience managing business applications.   Essential Duties Identify analyze and implement business process improvements to enhance efficiency and productivity across teams. Collaborate with stakeholders to propose and implement optimized workflows and solutions. Develop maintain and enhance PowerBI dashboards and reports including responding to new reporting requests and proactively suggesting impactful analytics. Weekly communication with the global Project Management (PM) team to ensure project data quality consistency and overall project health in alignment with PMO standards. Oversee and support application management and their integration for key systems such as Salesforce Oracle NetSuite and SuiteProjects Pro. Leverage Microsoft Power Automate to streamline and automate business processes. Utilize JIRA and Confluence for effective task management process documentation and team collaboration. Lead and support internal project management efforts (e.g. tool migrations).  Desired Requirements Bachelor's degree in business or a related field. Proven experience with business process improvement and analytics. Strong analytical skills with the ability to work with data and draw meaningful conclusions. Proficiency in Power BI and Power Automate. Familiarity with Salesforce Oracle NetSuite and SuiteProjects Pro JIRA Boomi and Confluence is a plus. Excellent communication verbal and written and collaboration skills. Experience working in a global cross-functional environment. Detail-oriented and organized with the ability to multitask effectively. Problem-solving mindset and the ability to adapt to changing priorities.  Desired Behaviors Adaptability: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes. Proactive Action: Takes initiative and is driven by results. Takes ownership of actions and outcomes meeting commitments and striving for high performance. Effective Workload Management: Makes timely decisions prioritizes tasks effectively solves problems monitors results and takes corrective action when necessary. Technical Proficiency: Possesses a solid understanding of their role and responsibilities demonstrating competence in performing tasks and utilizing relevant technical skills. Continuous Learning: Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement actively seeks feedback and embraces opportunities to learn. Effective Communication: Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals actively listens to colleagues' perspectives and values diverse viewpoints. Collaboration: Shares information fosters teamwork and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members. Ethical Conduct and Competence: Acts with integrity and intent displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles. Good Citizenship: Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.   Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.
2 day(s) ago
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Quality Assurance Data Analyst (CX & Operations) - Remote in London
Lensa
"Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs but promotes jobs on LinkedIn on behalf of its direct clients recruitment ad agencies and marketing partners. Lensa partners with DirectEmployers to promote this job for Coinbase. Clicking ""Apply Now"" or ""Read more"" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Ready to be pushed beyond what you think you’re capable of? At Coinbase our mission is to increase economic freedom in the world. It’s a massive ambitious opportunity that demands the best of us every day as we build the emerging onchain platform — and with it the future global financial system. To achieve our mission we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world who relishes the pressure and privilege of working with high caliber colleagues and who actively seeks feedback to keep leveling up. We want someone who will run towards not away from solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you there’s no better place to be. While many roles at Coinbase are remote-first we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration connection and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points empowering our global user base via self-service and automation and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III you will serve as a subject matter expert quality officer and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support you will work closely with production QA teams to ensure compliance with audit requirements generate actionable insights and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB embodying the philosophy that QA professionals are catalysts for improvement and innovation not just auditors. What You’ll Be Doing (ie. Job Duties) Full ownership of quality program: Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends: Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management Vendor Management Operations Learning & Development Content Compliance etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings insights and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments: Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs training facilitators and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What We Look For In You (ie. Job Requirements) Relevant Experience: 3+ years of experience in quality management in customer service operations. Mission-driven: Strong commitment to Coinbase’s mission with a passion of improving customer experience. Problem solver: Excellent analytical and problem-solving skills to identify trends patterns and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other’s perspectives. Project management: Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting documentation and presentation creation. This includes proficiency in using Google Sheets Docs and Slides. Stakeholder management: Exceptional communication and interpersonal abilities engaging and influencing stakeholders as needed. Organizational and time management: Excellent organizational and time management skills able to prioritize tasks and manage competing deadlines. Nice To Haves Prior supervisory experience is a huge advantage Experience in supporting high-value customer account management and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA Position ID: P71348 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical dental and vision). Pay Range £47790—£53100 GBP Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion creed gender national origin age disability veteran status sex gender expression or identity sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal state and local law. For US applicants you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally Coinbase participates in the E-Verify program in certain locations as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required. For US applicants only by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses provided in the form of a voice recording and/or transcript to assess them against the qualifications and characteristics outlined in the job description. For select roles Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability please contact accommodations@coinbase.com. If you have questions about this posting please contact support@lensa.com"
2 day(s) ago
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Clinical Operations Analyst - Remote
W.L. Gore & Associates
Flagstaff, AZ
About the Role We are looking for a Clinical Operations Analyst to join our team. In this role you will support study teams and the broader Clinical Affairs function by enabling performance tracking data-driven continuous improvement and portfolio transparency to ultimately support the successful execution of clinical trials. This position partners with Clinical Affairs leadership the Medical Data Science & Engineering Team and cross-functional study teams and requires curiosity initiative and the ability to co-create solutions by translating ambiguous needs into actionable metrics tools and insights. This is a remote position and you can work from home in most locations within the United States. Responsibilities Support clinical study teams with performance tracking by enabling monitoring of metrics such as enrollment site activation cycle times and protocol deviations. Develop and maintain operational dashboards reporting tools and ad-hoc analyses (e.g. in Power BI Excel) to support trial execution leadership visibility and portfolio decision-making. Generate and communicate insights from operational data to cross-functional stakeholders and leadership to guide strategic and tactical decision-making. Support operational efficiency across the function by identifying bottlenecks standardizing processes and developing scalable solutions. Connect and transform data from multiple systems (e.g. CTMS EDC eTMF SharePoint Excel) to enable integrated analysis and real-time portfolio insights. Collaborate with stakeholders to co-create reporting requirements and metrics even when needs are initially ambiguous or loosely defined. Contribute to the standardization and improvement of documentation processes supporting clinical trials and operational workflows including data integrity and completeness checks across platforms. Leverage Microsoft Power Platform tools (e.g. Power BI Power Automate Power Apps) to automate workflows and enhance data access and visibility. Contribute to system implementations upgrades and data governance initiatives that enhance operational transparency and scalability. Required Qualifications - Minimum 2 years of data analytics experience Experience with Microsoft Power Platform (Power BI Power Automate and Power Apps) to support data visualization process automation and workflow efficiency Strong analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy Basic understanding of data engineering concepts such as data integration ETL processes and system connectivity Detail-oriented with strong problem-solving organizational and communication skills Comfortable working with structured and unstructured data across multiple platforms Demonstrated ability to collaborate with stakeholders to define ambiguous needs co-create requirements and develop metrics or reporting solutions Ability to work independently and manage multiple projects simultaneously Ability to travel up to 10% Desired Qualifications Clinical research experience Bachelor's degree in life sciences data science public health business or a related field This position offers a remote work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs and the Associate must agree to comply with Gore’s work arrangement policies. Note: In the United States restrictions exist for remote work from Alaska Hawaii and Rhode Island. What We Offer Our success is based on the capability and creativity of our Associates and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender national origin ancestry age status as a qualified individual with a disability genetic information pregnancy status medical condition marital status sexual orientation status as a protected veteran gender identity and expression and any other characteristic protected by applicable laws and regulations. Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories e.g. arrest and conviction records in a manner consistent with the requirements of applicable laws Gore requires all applicants to be eligible to work within the United States. Gore generally will not sponsor visas unless otherwise noted on the position description. Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact
2 day(s) ago
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Security Operations Center Analyst II - Remote
Center for Internet Security
The Security Operations Center (SOC) Analyst II is part of the Operations and Security Services (OSS) department which resides on the SOC team and reports to the SOC Manager. The primary purpose of this position is to help coordinate and report on cyber incidents impacting U.S. State Local Tribal and Territorial (SLTT) governments. This position involves critical duties and responsibilities that must continue to be performed during crisis situations and contingency operations which may necessitate extended hours of work. What You'll Do Responsible for working in a 24x7 Security Operation Center (SOC) environment Provide analysis of network and host-based security events and trends of security log data from a large number of heterogeneous security devices Provide Incident Response (IR) support when analysis confirms actionable incident Provide threat and vulnerability analysis as well as security advisory services Analyze and respond to previously undisclosed software and hardware vulnerabilities Investigate document and report on information security issues and emerging trends Coordinate with Intel analysts on open-source activities impacting SLTT governments Integrate and share information with other analysts and other teams Other tasks and responsibilities as assigned What You'll Need Bachelor's degree in a related field or equivalent demonstrated experience and knowledge Experience analyzing network and host-based security events Knowledge of various security methodologies and processes and technical security solutions Knowledge of incident response life cycle and steps Knowledge of TCP/IP Protocols network analysis and network/security applications Knowledge of common internet protocols and applications The position is open to U.S. citizens and requires a favorably adjudicated DHS Fitness Review for Public Trust Positions It's a Plus If You Have GCIA GCIH Network+ Security+ or other related certifications 1+ years' experience as a Security/Network Administrator or equivalent knowledge Working knowledge of databases and database querying languages Experience in an incident response or incident handler position Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree. Factors that may cause a negative Fitness Review decision include: Criminal Conduct Dishonest Conduct Employment Misconduct Alcohol Abuse Drug Use (illegal drug use or use of a legal drug in a manner that deviates from approved medical direction) Additionally illegal drug use includes the use of drugs that are illegal for federal purposes despite being legal in select states and countries such as marijuana. False Statements Financial Issues Have not resided in the US for three (3) of the past five (5) years At CIS we are committed to providing an inclusive environment in which the diverse backgrounds experiences and views of our employees members and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place. Compensation Range $33.95 - $56.06
3 day(s) ago
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Senior Finance Analyst - Data, Process & Operational Excellence (Remote)
MilliporeSigma
Burlington, MA
Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore break barriers and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare Life Science and Electronics. Together we dream big and are passionate about caring for our rich mix of people customers patients and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Location: The Senior Analyst - Data Process & Operational Excellence is a remote position from the United States. Your Role:An exceptional opportunity has arisen within our Finance systems team. As the Senior Analyst - Data Process & Operational Excellence you will focus on enhancing the quality and efficiency of financial data reporting as well as contributing to operational excellence. You will collaborate closely with internal teams and external vendors to bring a unified data strategy and optimized processes. Key Responsibilities: Drive key processes which are critical for optimal functioning of Life Science finance. Developing scalable solutions for process governance and validation in coordination with cross-functional teams. Partnering with MITC and project teams to identify bottlenecks in existing reporting and analytics processes and to improve existing reporting processes. Leading business case development and feasibility studies for various internal projects. Identifying unexplored areas that could benefit from comprehensive analysis for trend identification and forecasting. In this position you will gain insights into existing processes model new workflows and reporting systems and work closely with technical teams to implement small-scale pilots before scaling successful solutions. Who You Are:Minimum Qualifications: Bachelor’s Degree in Business Analytics Computer Science Information Systems Finance or related fields and 5+ years of experience in data analytics or business intelligence roles. OR Master’s Degree in Business Analytics Computer Science Information Systems Finance or related fields and 3+ years of experience in data analytics or business intelligence roles. 3 + years of experience in finance tools like IBM TM1 Oracle Hyperion etc. SAP BPC and ability to utilize ERP to do root cause analysis Proficient in Project Management. Preferred Qualifications: Strong skills in handling large volumes of data Deep understanding of finance operations reporting metrics and key performance indicators (KPIs) Experience in implementing governance and compliance best practices. Skilled in Lean Six Sigma or other process improvement methodologies would be an advantage. Excellent communication skills both written and verbal Passionate about data-driven decision making commercial operations and governance. Expertise in visualization tools like Tableau will be a plus Expertise in programming languages like Python will be a plus Pay Range for this position: $95800 - $143800Our ranges are derived from several sources and largely reliant on relevant industry market data. Should we decide to make an offer we will consider several factors including but not limited to your location skills experience career level and other job-related factors. This role may offer the following benefits: medical vision and dental insurance life insurance disability insurance a 401(k) matching program paid time off and paid holidays among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses. What we offer: We are curious minds that come from a broad range of backgrounds perspectives and life experiences. We believe that this variety drives excellence and innovation strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
4 day(s) ago
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Operations Data Analyst- Insurance Remote
GE Aerospace
Job Description Summary = Join our dynamic Operations and Analytics team where you will be at the forefront of data analysis visualization and innovation for our Long Term Care Insurance business. ERAC Employers Reassurance Corporation and a corporate holding of GE Aerospace. We are a reinsurance company supporting the long-term care insurance structure settlements and Life along with other insurance products. We are on a multi-year journey to become a more data driven organization and seeking someone who is passionate about leveraging data to drive positive change. In this role you will lead efforts in developing our analytical capabilities from the expanding health data available to our business and formulate actionable insights with decision-makers. You will be sourcing data from external parties and working with the Digital Technology team for safe storage within our robust data platform. Working within the team dynamic you will foster creative and thoughtful analysis to improve reporting and understanding of key business drivers.Job Description = Roles and Responsibilities Collecting combining cleansing and managing data from various sources Identifying trends and patterns in complex datasets including exploratory data analysis (EDA) Building and creating efficiencies using statistical database and/or general program languages and tools to meet specific business needs Producing dashboards including graphs tables and other visualizations Developing in-depth knowledge of insurance operations and programs to better understand the business needs and drivers and to help make recommendations Carrying out statistical research prototyping new systems and finding new ways of gathering cleaning and analyzing data Consulting with internal teams to determine their business needs and to find solutions for them Actively working to identify improvements to internal & external processes including automation Summarizing and presenting data analysis results for management including creating presentation decks using PowerPoint (or similar) Required Qualifications Bachelor's degree in computer science Mathematics Actuarial Science Finance Insurance or equivalent combination of education and experience in related fields Proficiency in tools and languages such as Power BI Tableau SQL Excel and Python or R Experience with relational databases and data analysis techniques Minimum of 3 years' experience in data analyst role Ability to be self-driven and work on multiple projects with strong organizational skills Strong oral and written communication skills and ability to work cross functionally Demonstrated ability to analyze and resolve problems Desired Characteristics Insurance industry or financial services experience A deep interest in problem-solving and exceptional attention to detail Familiarity with ICD-10 codes Experience with Azure MLOps Hypothesis testing The base pay range for this position is $79300 - 98800. The specific pay offered may be influenced by a variety of factors including the candidate’s experience education and skill set. This position is also eligible This posting is expected to close on September 1 2025. Healthcare benefits include medical dental vision and prescription drug coverage access to a Health Coach a 24/7 nurse-based resource and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability insurance life insurance and paid time-off for vacation or illness. General Electric Company Ropcor Inc. their successors and in some cases their affiliates each sponsor certain employee benefit plans or programs (i.e. is a “Sponsor”). Each Sponsor reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. Additional Information GE Aerospace offers a great work environment professional development challenging careers and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position
4 day(s) ago
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Clinical Operations Data Analyst - Enterprise Data and Analytics - FT - Day - Remote
University of California, Irvine
Irvine, CA
Overview: UCI Health is the clinical enterprise of the University of California Irvine and the only academic health system based in Orange County. UCI Health is comprised of its main campus UCI Medical Center a 459-bed acute care hospital in in Orange Calif. four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years UCI Medical Center provides tertiary and quaternary care and is home to Orange County’s only National Cancer Institute-designated comprehensive cancer center high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County western Riverside County and southeast Los Angeles County. To learn more about UCI Health visit www.ucihealth.org. Responsibilities: Position Summary:Applies skills and experience as a seasoned business analytics professional to projects of medium size at all levels of complexity or to portions of large multidimensional projects. The position is responsible for supporting Clinical Care Operations including capacity management transfer center transport services and nurse staffing services through analytics and business insights. Leads initiatives to improve operational efficiency and patient flow with a focus on access throughput and resource optimization. This role is a key member of the team responsible for partnering with leaders across nursing operations patient transport services capacity management and hospital operations. The role will collaborate with clinical and operational leaders to develop data-driven insights and actionable recommendations that enhance coordination capacity utilization and patient experience. The role is responsible for the development and operationalization of dashboards and reporting tools in Epic MS PowerBI Tableau and other BI tools in partnership with the Data and Analytics department. Qualifications: Required Qualifications: Thorough knowledge of business intelligence functions analytics industry standards & best practices Strong interpersonal communications skills and ability to deal effectively with broad and diverse constituencies ensuring strong customer service orientation and skills Strong critical thinking and problem-solving skills to manage complex information assess problems and develop effective solutions Proficient in Microsoft Office (Excel Word PowerPoint etc.) Must possess the skill knowledge and ability essential to the successful performance of assigned duties Must be detail oriented well organized and able to prioritize and multi-task Excellent written and verbal communication skills in English Bachelor's degree and/or equivalent experience Able to translate complex data and information and communicate it simply and effectively to constituents. Ability to summarize and present results in clear formats Ability to perform basic performance tuning to optimize queries to meet user needs Ability to maintain a work pace appropriate to the workload 1-3 years of experience working with EPIC EHR 1-3 years of experience with SSRS MS PowerBI and Tableau 1-3 years of experience with MS SQL server or Oracle 1-3 years of data analytics experience using relational databases Preferred Qualifications: Master's Degree Knowledge of healthcare market government rules and regulations Knowledge of University and medical center organizations policies procedures and forms 1-3 years of experience with SQL Total Compensation We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance sick and vacation time retirement savings plans and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment Misconduct Disclosure Requirement: As a condition of employment the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences perspectives and identities. Together our community strives to create and maintain working and learning environments that are inclusive equitable and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500 Monday - Friday from 8:30 a.m. - 5:00 p.m.
4 day(s) ago
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Operations Data Analyst- Insurance Remote
GE Aerospace
Remote United States
Job Description Summary = Join our dynamic Operations and Analytics team where you will be at the forefront of data analysis visualization and innovation for our Long Term Care Insurance business. ERAC Employers Reassurance Corporation and a corporate holding of GE Aerospace. We are a reinsurance company supporting the long-term care insurance structure settlements and Life along with other insurance products. We are on a multi-year journey to become a more data driven organization and seeking someone who is passionate about leveraging data to drive positive change. In this role you will lead efforts in developing our analytical capabilities from the expanding health data available to our business and formulate actionable insights with decision-makers. You will be sourcing data from external parties and working with the Digital Technology team for safe storage within our robust data platform. Working within the team dynamic you will foster creative and thoughtful analysis to improve reporting and understanding of key business drivers.Job Description = Roles and Responsibilities Collecting combining cleansing and managing data from various sources Identifying trends and patterns in complex datasets including exploratory data analysis (EDA) Building and creating efficiencies using statistical database and/or general program languages and tools to meet specific business needs Producing dashboards including graphs tables and other visualizations Developing in-depth knowledge of insurance operations and programs to better understand the business needs and drivers and to help make recommendations Carrying out statistical research prototyping new systems and finding new ways of gathering cleaning and analyzing data Consulting with internal teams to determine their business needs and to find solutions for them Actively working to identify improvements to internal & external processes including automation Summarizing and presenting data analysis results for management including creating presentation decks using PowerPoint (or similar) Required Qualifications Bachelor's degree in computer science Mathematics Actuarial Science Finance Insurance or equivalent combination of education and experience in related fields Proficiency in tools and languages such as Power BI Tableau SQL Excel and Python or R Experience with relational databases and data analysis techniques Minimum of 3 years' experience in data analyst role Ability to be self-driven and work on multiple projects with strong organizational skills Strong oral and written communication skills and ability to work cross functionally Demonstrated ability to analyze and resolve problems Desired Characteristics Insurance industry or financial services experience A deep interest in problem-solving and exceptional attention to detail Familiarity with ICD-10 codes Experience with Azure MLOps Hypothesis testing The base pay range for this position is $79300 - 98800. The specific pay offered may be influenced by a variety of factors including the candidate’s experience education and skill set. This position is also eligible This posting is expected to close on September 1 2025. Healthcare benefits include medical dental vision and prescription drug coverage access to a Health Coach a 24/7 nurse-based resource and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability insurance life insurance and paid time-off for vacation or illness. General Electric Company Ropcor Inc. their successors and in some cases their affiliates each sponsor certain employee benefit plans or programs (i.e. is a “Sponsor”). Each Sponsor reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. Additional Information GE Aerospace offers a great work environment professional development challenging careers and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position
5 day(s) ago
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Junior Business Operations & Strategy Analyst (Remote)
Jobright.ai
Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Luxor is the leading software and services provider to the bitcoin mining industry. The Business Operations & Strategy Analyst will work closely with the Director of Business Operations & Strategy to improve workflows across business lines manage CRM systems and support various operational functions. Responsibilities: • You will wear many hats in this role driving impact across the company • Manage and maintain Luxor’s CRM (HubSpot) ensuring data accuracy proper workflows and connection to analytics/KPIs across multiple business lines • Support contract lifecycle management • Optimize efficiency of existing business lines and operational processes through automation and/or development of internal tools • Build KPI tracking/analytics using our internal databases and external data sources to drive insights for sales marketing and strategy • Secondarily support other business operations functions which may include legal AML compliance operational security & managing Luxor’s fleet of self-mining ASICs Qualifications: Required: • Background in operations data analytics finance or related business experience • Experience with CRMs and business productivity tools (Google Sheets Docs etc.) • Working knowledge of SQL • Strong interest or familiarity with AI tools including but not limited to flagship LLM models coding agents and automation/workflow agents • Familiarity with key commercial terms of legal contracts • Strong attention to detail resourcefulness and willingness to learn • Strong interest in Bitcoin Mining industry Preferred: • HubSpot preferred • Python preferred Company: Luxor Technology is compute power company building blockchain infrastructure to support the next generation of digital assets. Founded in 2017 headquartered in Bellevue Washington USA team size 51-200 employees currently Growth Stage. Luxor Technology has a track record of offering H1B sponsorships.
6 day(s) ago
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