Remote SaaS Jobs

Customer Success Manager (US-Shift) Adit India (Remote) Customer Success Manager (Remote - US Shift) Position Overview: We are seeking a dedicated and experienced Customer Success Manager to lead our dynamic team in providing exceptional support for our healthcare software SaaS platform. The successful candidate will have a strong background in SaaS based product support excellent leadership skills and a passion for ensuring customer satisfaction. As the Customer Success Manager you will play a pivotal role in maintaining high standards of client service and looking after Escalation Churn Retention the US shift. Key Responsibilities: Customer Support: Oversee the resolution of customer inquiries issues and technical challenges in a timely and effective manner. Monitor and ensure that customer support tickets are addressed within established SLAs (Service Level Agreements). Collaborate with cross-functional teams including development and product management to resolve complex customer problems. Product Expertise: Develop an in-depth understanding of our healthcare software SaaS platform its features functionality and integration capabilities. Stay up-to-date with product updates enhancements and new releases to effectively communicate these changes to the support team and customers. Process Improvement: Continuously evaluate and enhance support processes to optimize efficiency and customer satisfaction. Identify trends in customer issues and recommend proactive measures to prevent recurring problems. Performance Metrics: Set clear performance goals and metrics for the support team regularly reviewing and evaluating their performance. Provide constructive feedback and recognition to team members based on their performance. Qualifications and Requirements: Proven experience (5+ years) in Customer Success preferably within the healthcare software SaaS industry. Excellent communication skills both written and verbal with the ability to explain technical concepts to non-technical audiences. Deep understanding of SaaS software systems interoperability and industry standards. Familiarity with US healthcare regulations and practices is a plus. Ability to thrive in a fast-paced environment manage multiple priorities and adapt to changing circumstances. Experience with ticketing and customer support software. Strong problem-solving skills and a customer-centric mindset. Availability to work during the US shift to provide timely support to North American customers. Why Adit? We trust our people and offer completely remote opportunities. Flexible work schedules for better work-life balance. Group of 500+ Agile Smart and Dynamic IT Professionals. Supportive and collaborative work environment. 5 days working company (Monday - Friday). All weekends are Off! Great working and learning environment Company Sponsored Insurance

We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs for example Paul Müller (founder Adjust €1.2B exit) and Petter Made (founder SumUp €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: A salary while you build your startup as you will directly be employed by us. Alternatively you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community : Access to the top 0.1% of founders peers and investors Team building : Hiring top notch talent supported through our network (over 50000 professionals) Distribution : Support in reaching product-market-fit and building up a sales force / marketing machine Funding support for securing a multi-million euro funding round within 12 months (on average EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder securing a €12M pre-seed investment. Tasks You will own build and run your startup in fields such as SaaS You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal time and energy management You will receive support in hiring through our network to over 50000 professionals and advice as well as best practices from serial entrepreneurs You will receive intensive coaching to make your startup ready to raise millions in funding You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements You are based in Europe or the Americas or open to relocate You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues You have excellent communication skills in the English language Join us and build a €1B+ company with us!

We’re working with a fast-growing SaaS company that helps product and growth teams at companies like Netflix Coinbase and Chime unlock better performance through data AI and education. They’re looking for an Enterprise Customer Success Manager (ideally ex-founder or has some product management experience) who can manage high-impact relationships help clients realise measurable value and shape the next generation of customer experience and retention strategy. You’ll: Own and grow enterprise relationships across product-led and tech companies Partner with senior client stakeholders to understand goals and deliver results Build playbooks and scalable success processes using automation and AI Collaborate with product and engineering to feed customer insights into roadmap decisions Track KPIs such as adoption satisfaction retention and expansion What you bring: 4–8 years’ experience in Customer Success Account Management within SaaS Previous Product Management or ex Founder experience - essential Proven ability to manage large enterprise clients Excellent communication and analytical skills Strong organisational discipline and comfort managing multiple accounts A proactive data-driven approach to customer outcomes Compensation: $135K OTE ($95K base + $40K variable) Location: Fully remote within the US Visa: Sponsorship not available If you’re a CSM ready to step into a strategic product-oriented role where your insights shape the customer journey — this one’s worth exploring.

We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs for example Paul Müller (founder Adjust €1.2B exit) and Petter Made (founder SumUp €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: A salary while you build your startup as you will directly be employed by us. Alternatively you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community : Access to the top 0.1% of founders peers and investors Team building : Hiring top notch talent supported through our network (over 50000 professionals) Distribution : Support in reaching product-market-fit and building up a sales force / marketing machine Funding support for securing a multi-million euro funding round within 12 months (on average EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder securing a €12M pre-seed investment. Tasks You will own build and run your startup in fields such as SaaS You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal time and energy management You will receive support in hiring through our network to over 50000 professionals and advice as well as best practices from serial entrepreneurs You will receive intensive coaching to make your startup ready to raise millions in funding You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements You are based in Europe or the Americas or open to relocate You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues You have excellent communication skills in the English language Join us and build a €1B+ company with us!

About Us: We are a growing SaaS company providing cloud-based tax compliance and automation solutions for businesses across the U.S. Our platform simplifies complex multi-state filings registrations and tax data management for our clients. We’re expanding our marketing team and seeking an experienced SaaS marketing professional who can drive measurable growth through digital campaigns content and lead generation. Position Overview: This is a remote part-time role for an experienced SaaS marketing specialist. You will be responsible for creating executing and optimizing marketing initiatives to increase brand awareness generate qualified leads and support the sales funnel. Hours: 10–20 hours per weekCompensation: Hourly (based on experience)Location: Remote (U.S. preferred) Key Responsibilities: Develop and execute digital marketing campaigns (email social SEO paid ads). Manage website and landing page content for lead generation and conversion. Create and schedule engaging social media posts and newsletters. Track analyze and report on campaign performance and ROI. Coordinate with sales to support outreach and follow-up materials. Maintain consistent brand messaging across all channels. Suggest creative strategies for audience targeting and engagement. Qualifications: 3+ years of marketing experience in a SaaS or B2B tech environment. Proven success with lead generation content marketing and campaign optimization. Hands-on experience with tools such as HubSpot Mailchimp Google Ads or LinkedIn Campaign Manager. Strong copywriting and communication skills. Understanding of marketing analytics and performance metrics. Self-motivated detail-oriented and able to work independently. Preferred: Experience marketing tax accounting or financial software. Basic understanding of sales funnels and CRM tools. Familiarity with SEO and WordPress or similar CMS. How to Apply: Please submit your resume hourly rate and a brief note highlighting your most successful SaaS marketing campaign and its results.

Position Overview We are seeking a dynamic and results-driven Global Account Manager to lead international client acquisition and relationship management. You will develop and execute global sales strategies manage key accounts and drive project implementation across AI SaaS and cloud industries. Your role will be pivotal in expanding our global footprint through strategic partnerships contract negotiations and innovative product promotion initiatives. Key Responsibilities Client Acquisition & Management: Identify and pursue new business opportunities while strengthening existing client partnerships. Sales Strategy Development: Design and execute tailored sales strategies across diverse international markets. Project Execution: Manage project delivery to ensure alignment with client expectations and company objectives. Market Analysis: Conduct in-depth market research to identify growth opportunities and product improvements. Business Growth: Collaborate with cross-functional teams to drive revenue growth and global expansion. What You’ll Gain Premier Growth Platform: Join the frontlines of the AGI revolution engaging with 1000+ global AI founders and developers. Global Exposure: Play a central role in international market expansion and the adoption of cutting-edge AI technologies. Elite Talent Network: Work alongside high-caliber professionals from top universities and institutions worldwide. Professional Development: Strengthen your career in a dynamic innovation-driven environment. Qualifications Experience: 1–5 years in sales or business development proven track record of achieving targets. Language: Fluent in English (additional languages are an advantage). Industry Knowledge: Understanding of the Internet media entertainment or AI industries existing client network is highly desirable. Personal Traits: Strong self-motivation and goal orientation Passion for AI and innovation Excellent communication and negotiation skills Ability to thrive in a fast-paced global environment Job Type: Full-time Pay: $72161.91 - $86904.66 per year Work Location: Remote

Job Title: Lead Generation Executive – Tech Sales (Insurance & HealthTech) Location: Work From Home / Work From Office Working Days: Monday to Saturday Timings: 9:30 AM – 6:30 PM About WatchYourHealth WatchYourHealth is a leading InsurTech and HealthTech company revolutionizing the insurance industry with AI-driven solutions. We empower insurance companies across India and the GCC to enhance customer retention employee wellness and smart sales strategies. Our cutting-edge technology drives better engagement increased sales and sustainable business growth. Website: https://www.watchyourhealth.com Roles & Responsibilities Identify and generate leads for insurance companies in India and the GCC through research networking and digital outreach. Develop and execute targeted lead-generation strategies to connect with key decision-makers in the insurance sector. Engage potential clients via LinkedIn cold emails and calls — building relationships and understanding business needs. Qualify leads and schedule meetings with the Business Development team for further discussions. Maintain and update lead databases tracking all interactions to optimize outreach efforts. Collaborate with marketing and sales teams to align lead-generation activities with organizational goals. Requirements 1–3 years of experience in lead generation business development or sales (preferably in insurance healthcare or SaaS). Strong research and prospecting skills with a data-driven approach to identifying potential leads. Excellent communication and interpersonal skills to engage and nurture prospects effectively. Familiarity with CRM tools LinkedIn and email outreach platforms is an advantage. Self-motivated and goal-oriented capable of working independently with minimal supervision. Compensation Job Type: Full-time Permanent Pay: ₹25000 – ₹45000 per month (Negotiable based on skills and experience) Screening Questions Are you ready for target-based work? Are you comfortable working on Saturdays? Do you have 500+ LinkedIn connections? How to Apply Interested candidates can share their updated resumes via: Email: recruiter26@watchyourhealth.com or 7400103739 Job Type: Full-time Pay: ₹25000.00 - ₹45000.00 per month Benefits: Provident Fund Work Location: Remote

Sales Representative – Legal AI SaaS Remote Company: Meet Gabbi Location: Remote (U.S. Based) Job Type: Commission Independent Contractor Estimated Annual Earnings: $60000 – $180000+ (Uncapped) About Meet Gabbi Meet Gabbi is an AI-powered voice and SMS automation platform transforming how law firms handle client intake. Our intelligent always-on AI assistant answers calls qualifies leads books appointments and sends follow-ups — all through natural human-sounding conversations. We’re scaling fast across the legal industry backed by strong demand and expanding deal flow. This is an opportunity to join a fast-growing AI SaaS company redefining how firms communicate and convert clients. About the Role We’re looking for a confident motivated Sales Representative who’s ready to capitalize on inbound momentum and an exploding market. You’ll manage the full sales cycle — from lead engagement and demo to close — helping law firms modernize their intake process with cutting-edge AI automation. This is a remote commission position with no earning caps. If you thrive in high-energy results-driven environments this is your stage. We are experiencing accelerated deal flow and looking to onboard this month. Key Responsibilities Manage inbound and outbound law-firm leads with professionalism and urgency. Conduct tailored demos that demonstrate ROI and time savings. Build relationships with firm owners partners and administrators. Track all sales activity in CRM and maintain a steady predictable pipeline. Collaborate with leadership on messaging market insights and client feedback. Qualifications 5+ years of experience in B2B sales SaaS or professional services. Proven ability to meet and exceed sales goals. Self-driven closer who thrives in a performance-based role. Tech-savvy and able to communicate complex ideas simply. Experience in legal tech CRMs or automation tools (Clio Lawmatics Lead Docket) preferred. Excited by the potential of AI and voice technology to transform industries. What We Offer Uncapped commissions and rapid earning potential. Consistent lead flow and a proven high-closing sales process. 100% remote role with flexible hours. Opportunity to represent a proven AI SaaS platform that’s scaling quickly. A fast-moving supportive startup culture with direct access to leadership. Earning Potential With increased deal flow top performers are now earning $150K – $180K+ annually and consistent closers average $90K – $130K. All earnings are commission-based paid upon successful client activation. Join Us If you’re a motivated closer ready to take advantage of a booming AI market and a high-velocity sales funnel Meet Gabbi wants you on the team. Apply today to help law firms modernize their client experience with AI-driven voice automation — and take your income to the next level. Job Types: Full-time Contract Projected Total Compensation: $60000.00 - $190000.00 per year Benefits: Work from home Experience: remote b2b sales: 5 years (Required) Legal Tech A.I.: 1 year (Preferred) Work Location: Remote

"★ SRE Engineer Platform Development (Chatbot/Payment) Business Level Japanese REQURIED ◆ Fully Remote Work ◆ Famous Venture Company ◆ Global Business & Global Environment ◆ Annual Salary： 6 million ～ 9 million yen. -【About the company】- The company is a venture firm with the mission of ""weaving information with people and technology to bring excitement to everyday life."" As a SaaS company focused on marketing they support clients in maximizing their Customer Lifetime Value (LTV). Through their proprietary two-way communication tool they can provide end-to-end support from customer acquisition to CRM aiming to maximize the customer's brand experience. They continue to evolve and expand as a company alongside market growth including integrating highly advanced AI technology. This environment allows you to link your career growth with the company's expansion and take on new challenges. They welcome individuals who are ready to grow continuously with a sense of ""excitement."" 【Business】 ①Development and operation of self-developed chat forms Maximize brand experience effectiveness and conversion rates through online customer service for marketing issues of companies in various industries such as D2C beauty education human resources and finance. ②LINE Official Account Induction Solution: This solution guides users who abandon an LP (landing page) to an official LINE account. Through content like diagnostics and questionnaires it introduces them to products and services that align with their higher interests. ③Chat-Type Entry Form for Maximizing Ad Effectiveness: This is a chat-based entry form designed to significantly increase CVR (Conversion Rate/Purchase Rate) for maximum advertising effectiveness. Both this and the previous solution are SaaS products and there are currently only a few companies offering payment services in Japan. ④LINE Follow-Up Communication Service: This service supports customer retention through follow-up communication on LINE. It enhances the initial brand experience by leveraging insights into product purchase reasons and usage frequency and it allows these unique insights to be used for improving various marketing initiatives. ⑤Chat Form for Retention Support: This service helps retain customers by eliciting reasons for cancellation or honest feedback through a chat form and then presenting solutions. It can operate even at night further enhancing the brand experience. ⑥AI-Powered Conversational Commerce Product: This product supports user purchasing behavior through conversational commerce that utilizes Generative AI. -【 Job Description】- 【Recruitment Background】 The company is currently driving the stability quality and speed of the foundational systems that support all of its products with a small elite team. However with years of development there is significant room for technical improvement. They need someone who understands both the product and the business to drive safe and reliable refactoring. Going forward they will seriously tackle company-wide challenges such as the automation of development processes and security enhancements. To accelerate these initiatives and create a more robust and agile development framework they are looking to welcome new members to the team. The in-house product you'll be developing is a SaaS that supports corporate marketing activities with the goal of improving CVR (Conversion Rate) and LTV (Lifetime Value). It has been implemented in about 800 companies across a wide range of industries including D2C beauty and finance. 【Responsibilities】 Managing and optimizing the cloud infrastructure. Improving service reliability by using tools like New Relic for monitoring and performance enhancement. Automating and streamlining system operations including the proposal and execution of AI-driven development that uses generative AI. Handling operational and improvement tasks with a ticket-driven approach while also managing progress. Collaborating with stakeholders like business leaders Product Managers and Customer Success to promote initiatives that balance stability and agility. 【Mission】 Your mission is to evolve the company's existing systems into a modern infrastructure and architecture creating a foundation for sustainable growth. You will also build a framework that allows for rapid and flexible product updates ensuring the continuous delivery of value to users. 【Position Highlights】 You'll gain experience supporting the foundation of business growth by working on the shared platform used by all products. You'll have the opportunity to participate in development that leverages generative AI. Reporting directly to management and the CTO you'll have significant autonomy in everything from technology selection to building the development framework. You'll be in an environment where you can use your own judgment to drive the renewal of the company's technology infrastructure and development processes. You'll be part of an engineering team that can act autonomously to achieve its mission. 【Team Culture】 Flexible Work: The team is highly flexible with many members working remotely or from regional offices. Chat-First Communication: Communication is primarily done through Slack. For daily check-ins the team uses Huddles to quickly resolve issues. Global Team: With international members on the team they are actively engaged in English communication. Proactive Innovation: The team actively adopts cutting-edge technologies viewing them as a means to achieve their goals rather than as a goal in themselves. 【Development Environment】 ■Languages (Frameworks) Backend: JavaScript (Node.js jQuery) TypeScript (Node.js Nest.js) PHP (Laravel) Frontend: JavaScript (jQuery) TypeScript (React Next.js) AI: Python Cloud Infrastructure: Azure Database: MongoDB AtlasDB Analytics Platform: Zoho Analytics BigQuery Google Cloud Storage CI: GitHub Actions Source Code Management: GitHub Monitoring: Datadog Sentry New Relic UI/UX: Figma Backlog Management: Backlog Jira Communication: Slack Notion miro Zoom ■Background on Technology Selection The company's backend development primarily uses Node.js. In the initial phase services were built and operated using JavaScript (Node.js) + PHP (Laravel). However because TypeScript is more efficient for development teams of several dozen people the main language was switched to TypeScript a few years ago. Currently the team in Japan uses a tech stack of TypeScript (React Node.js Nest.js) while the offshore team continues to use the initial tech stack. The company is now planning a full re-architecture to a T3Stack with the intention of rebuilding its services around TypeScript (Next.js). New services will be developed with this new stack with the only exception being the AI component which will continue to use Python. -【 Requirements】- Required ■Experience ・Backend development experience for web services - Static typing languages (Java / Go / TypeScript etc.): 1+ years - Or dynamic typing languages (PHP / Ruby / Python etc.): 3+ years ・One of the following is required (1+ years) ‐ Experience planning and driving initiatives to optimize the development cycle such as CI/CD implementation and test automation ‐ Experience coordinating and negotiating with internal/external stakeholders from an engineering perspective ‐ Experience in help desk/technical support/support engineering ■Skills ・Japanese language proficiency equivalent to JLPT N1 level ■Knowledge ・Fundamental Information Technology Engineer qualification or equivalent knowledge ・Knowledge of project management ・Knowledge of observability Preferred ・Experience leading a team ・Experience building operating and maintaining infrastructure using Kubernetes services (e.g. EKS GKE AKS) ・Development experience using Agile/Scrum methodologies ・Development experience utilizing generative AI ・Experience launching services through personal development projects ・Experience solving highly complex challenges ‐ Experience managing technical debt with ROI considerations ‐ Experience resolving large-scale technical debt ‐ Experience handling high-traffic high-load systems 【Working Hours】 Flextime System 【Holidays】 ・Saturday/Sunday/National Holiday ・Annual Paid Leave ・New Year Holiday ・Parental Leave ・Congratulations & Condolence Leave 【Welfare】 - 5000 yen/month remote work allowance - Up to ¥10000/month allowance for book purchases - Remote work environment enhanced by remote HQ Reference https://magazine.hq-hq.co.jp/n/n317017616409 - Various qualification allowances for engineering-related qualifications - GitHub Copilot For Business GitHub Copilot X for full-time engineers - OpenAI paid account (application required) Communication allowance (5000 yen per month) Commuting allowance: commuting expenses paid (up to 30000 yen) Housing allowance: Rent subsidy system (conditions vary depending on years of employment) Rent subsidy...20000 yen (within 3km radius) for those who have worked for less than 3 years 30000 yen (no distance specified) for those who have worked for more than 3 years Social insurance: fully provided Paid holidays are encouraged (e.g. anniversaries GW etc.) In-house massage (once a month company pays the cost) Celebration and condolence expenses (congratulatory and sympathy money) Maternity and paternity leave Lunch subsidy Lending of PCs Second job: Permitted (subject to company regulations) -"

Sales Development Representative (Independent Contractor Remote – SaaS / Life Sciences) Location: LATAM or Europe Hours: Overlap with U.S. time zones required   LARVOL provides competitive intelligence and predictive insights for global pharma and biotech companies. As we expand our footprint we’re looking for driven SDRs who thrive on outbound prospecting and want to launch or grow their career in life sciences SaaS sales.   The Opportunity We’re looking for a Sales Development Representative (SDR) to help grow LARVOL’s presence in the pharma/life sciences market by generating and qualifying leads for our Sales team through strategic outreach. This role is ideal for someone who is  relentless about outreach digitally fluent and confident initiating conversations with decision-makers - generating their own leads.   What You’ll Do Build targeted prospect lists in pharma and biotech segments Conduct personalized outreach via LinkedIn email and other sources to spark interest and generate qualified leads Book qualified meetings for Account Executives Collaborate on messaging and campaign execution with marketing Track activity leads and outcomes in Salesforce and other tools Stay informed on industry trends and competitor activity   What You Bring 1–3 years of sales experience ideally in SaaS or life sciences Confidence in cold outreach and objection handling High energy self-motivation and discipline in a remote setting Curiosity to understand client pain points and product fit Comfort working across time zones and collaborating remotely Familiarity with sales tools like Salesforce Outreach or LinkedIn Sales Navigator   What We Offer Fully Remote: Work from anywhere with autonomy and flexibility Mission-Driven Work: Support pharma companies with solutions that matter Small Team Big Impact: Collaborate directly with leadership and product teams Independent Contractor Role: Independent contractor arrangement that offers both freedom and accountability