ezCater is the leading food for work technology company in the US connecting anyone who needs food for their workplace to over 100000 restaurants nationwide. For workplaces ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single customizable platform. For restaurant partners ezCater helps them grow their business by bringing them more orders and new high-value customers.  We're backed by top investors including Insight Iconiq Lightspeed GIC SoftBank and Quadrille.We’re seeking a Salesforce Architect to join the ezCater CRM team to help lead the development and implementation of Salesforce primarily supporting our Customer Service teams in migrating our people process and technology to Salesforce Service Cloud. The ideal candidate will have deep Salesforce Service Cloud architectural experience a strong background in Customer Service processes and a proven track record of building enhancing and maintaining efficient scalable service-related CRM processes to enable improved Customer outcomes. The right person will need to have expertise in transforming complex business processes into elegant CRM solutions designed to improve our customer experience and our Customer Service team’s performance through technology. What You'll Do:  Be responsible for successfully migrating the technology processes for a Customer Service team of 500+ end users to Service Cloud. Focus on strategic tactical and technical initiatives involving Sales Cloud and supporting all Customer Service related teams. Gather finalize and document Customer Service processes that will leverage Service Cloud. Proactively identify and implement operational and technical enhancements that drive service team productivity and improve the customer experience. Successfully manage multiple workstreams at once be able to effectively prioritize initiatives and effectively communicate with a broad set of stakeholders. Design CRM data model such as case/task framework and implement solutions to provide a 360-view of the Customer within Salesforce. Build functional specifications in ServiceCloud for the various Customer Service personas to achieve successful business outcomes. Focus on user efficiencies solving business/customer issues invent creative solutions and ensure data accuracy across the CRM tech stack. Partner with business stakeholders to proactively identify drive and build improvements enhancements and system customizations that solve ezCater needs. Design solutions leveraging internal and other third-party integrations for seamless bi-directional data streaming in and out of SF. Understanding external customer internal service and support team needs and translating them into robust business requirements for configuration and development in SFDC CRM. Participate in continuous change management process and drive communication efforts across relevant stakeholders. What You Have:  7+ years Salesforce ServiceCloud architect experience in an enterprise setting. 5+ years Proven experience developing Apex Visualforce Salesforce APIs and SOQL to develop solutions within ServiceCloud. Salesforce Certified B2B Solution Architect  Salesforce Certified Platform Data Architect Demonstrated experience in successfully taking business requirements and creating crisp user stories for SF technologists to build solutions with. Expertise in implementing Enterprise-grade Customer Service processes and technology solutions including third-party telephony solutions and other tools. Demonstrated experience in successfully leading a project in migrating technology solutions for a large Customer Service team. Strong communication with stakeholders up to C-Suite level executives. Understanding of the capabilities and constraints of the Salesforce Service Cloud application coupled with good understanding of standard business processes (Sales Service Marketing etc.). Highly organized detail-oriented and the ability to work independently.  Experience working closely with Salesforce Administrators and Developers to create elegant CRM solutions to complex business requirements. The national cash compensation range for this role is $118000 - $163000 per year. Please note: Final offer amounts are determined by multiple factors including prior experience expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity 401K or medical dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role and highlighting anything else you think we should know!  ezCater does not sponsor applicants for work visas or legal permanent residence.   What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career and work in a  place that values work/life harmony.  Oh and you’ll get all this: Market competitive salary stock options that you’ll help make worth a lot 12 paid holidays flexible PTO 401K with ezCater match health/dental/FSA long-term disability insurance mental health and family planning resources remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office a tremendous amount of responsibility and autonomy wicked awesome co-workers Relish (and many more goodies) when you’re in our office and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background appearance race religion color national origin gender gender identity sexual orientation age marital status veteran status and disability status. At the same time we do not employ jerks even brilliant ones. Following a conditional offer of employment ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information please visit our Job Applicant Privacy Policy. #BI-Remote 

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted and we are dedicated to treating the whole person not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. About the Role We're hiring a Salesforce Technical Architect to join Rula’s Enterprise Applications team and lead the architectural vision across our Salesforce ecosystem—primarily Health Cloud Data Cloud and a multi-instance environment. In this role you’ll define and drive our integration strategy guide scalable solution design and enable high-quality DevOps practices across teams. You’ll partner closely with developers administrators and business stakeholders to deliver seamless secure and scalable systems that power mission-critical workflows across the organization. This is an exciting opportunity for someone who thrives in complex high-impact environments loves connecting the dots across systems and wants to shape the future of enterprise tooling at a company on a mission to improve mental health access. Required Qualifications 8+ years of experience working in Salesforce as a Technical Architect or a combination of Architect and Developer roles Deep experience integrating Salesforce with enterprise applications using tools like iPaaS custom APIs or ETL pipelines Strong understanding of environment and release management including version control best practices and CI/CD deployment methodologies Advanced knowledge of Apex (triggers classes) Lightning Flow and design patterns for scalable development Extensive experience with LWC (Lightning Web Components) JavaScript and front-end technologies such as HTML Preferred Qualifications While having the preferred qualifications enhances your candidacy having all of them is not mandatory. We encourage all interested applicants to apply even those who may not meet every preferred requirement. Experience in multi-instance Salesforce environments particularly leveraging Health Cloud and Data Cloud Familiarity with HIPAA-compliant or other regulated environments including best practices for data privacy and security Salesforce certifications (e.g. Platform Developer II Application/System Architect) or willingness to obtain them upon hire Hands-on experience implementing Salesforce DevOps tooling (e.g. Copado Gearset) and supporting teams through process transitions We're serious about your well-being! As part of our team full-time employees receive: 100% remote work environment (US-based only): Working hours to support a healthy work-life balance ensuring you can meet both professional and personal commitments Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States Comprehensive health benefits: Medical dental vision life disability and FSA/HSA 401(k) plan access: Start saving for your future Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) Paid parental leave: Available for all parents including birthing non-birthing adopting and fostering Employee Assistance Program (EAP): Support for your mental and physical health New hire home office stipend: Set up your workspace for success Quarterly department stipend: Fund team-building activities or in-person gatherings Wellness events and lunch & learns: Explore a variety of engaging topics Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences fostering a sense of community and belonging for all Our team We believe that diversity equity and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe seen heard and valued. Compensation Range: $161.5K - $190K

Salesforce Technical Architect (Remote) = Location: Halifax NS (Hybrid/Remote) or Remote within Canada Ateko Salesforce Practice is seeking a Salesforce Technical Architect to work with our clients understanding their business needs and translating them into technical solutions. In this role the Employee will be responsible for leading the architecture implementation configuration customization and maintenance of Salesforce applications and solutions for Ateko and Ateko's clients as well as other duties as required including mentoring team members documentation deployment best practices and testing.### Why Join Us At Ateko you’ll work on high-impact projects for some of the biggest names in tech finance and beyond. Our culture is collaborative and modern and we’re committed to helping you grow. Competitive salary training and health coverage are all great. But it’s the “extras” that really make our employees feel appreciated. Here’s what sets us apart: Flexibility: Most of our team works remotely and our culture and policies are designed to support work-life balance no matter where you are. Professional Growth: Share your expertise on our blog or create videos we’ll help you build your professional profile. Work-Life Balance: Personal days are available and we encourage downtime to recharge. Peer Recognition: Celebrate wins with peer-nominated awards and performance bonuses. Diversity and Inclusion: We’re proud to be a gender-balanced workplace with a near 50/50 split of male and female-identifying employees. Giving Back: As a Pledge 1% company we dedicate time and resources to making a positive impact. For Halifax-based team members enjoy these extras: + A stunning downtown office with breathtaking views—even on foggy days. + All the coffee tea Bubbly water (we’re serious about this) and Cliff bars you can handle. + A meditation/religious room for quiet moments. ### What You’ll Do Leverage your knowledge of complex Salesforce ecosystems in order to deliver both declarative and non-declarative custom solutions. Be the technical lead on Ateko’s most complex client engagements Collaborate with Admins Developers and Leadership to deliver the most efficient and scalable solutions to complex problems. Design the data model user interface business logic and security for custom applications within Salesforce. Lead the building of solutions on the Salesforce platform including development in Lightning Apex Web Services and API’s. Aid with requirements gathering testing deployment and documentation of solutions. Work with teams to help create and review estimates for technical solutions and software development. Own the technical standards for the development and integration of the Salesforce solutions including UI/UX. Lead audit and security checks of client instances. Design and develop automated solutions that will help make Ateko’s practice more scalable and improve the quality of our deliverables. Enforce coding best practices design patterns etc. Provide day-to-day end-user support and assisting clients with proactive best practices to enhance and increase their knowledge of Salesforce Sales Service and Community clouds. Participate in client meetings to communicate status and provide best practice recommendations. Continually seek ways to improve the process of delivering Salesforce Solutions. Other duties as required ### What You Bring Required Ability to work in Canada: You’re a Canadian citizen a Permanent Resident of Canada or hold a work permit. 10 or more years of hands-on experience with Salesforce Sales/Service cloud. Have both Salesforce Application Architect and System Architect certifications Deep experience within the Telecommunications Industry Experience in requirements gathering design development testing and documentation of Salesforce solutions for clients. Significant experience in executing data migration from legacy systems into Salesforce Experience in building automation using Flows. Experience in creating Apex classes Triggers and using APIs. Expert level knowledge of the Salesforce object model in conjunction with SOQL and SOSL. A history of successful building web-based user interfaces along with a deep understanding of HTML CSS and JavaScript. Development experience with Lightning Components Strong attention to detail and excellent communication skills. Demonstrated analytical and problem-solving skills. Strong Organization: You’re on top of deadlines and know how to prioritize competing demands. Stakeholder Management: You’ve managed relationships with all kinds of people including clients vendors and executives. Adaptability: You thrive in dynamic environments and aren’t thrown off by change. Client Focus: You’re committed to delivering an amazing client experience and building long-term relationships. Growth Mindset: You’re always looking to learn and stay up-to-date with industry trends Preferred Proficiency in French is a bonus as we expand our French-speaking client base. PD2 and/or JavaScript Developer 1 are an asset. Experience working with MuleSoft is an asset. Experience integrating Salesforce with 3rd party applications such as ERPs is an asset. Experience working with AngularJS and/or jQuery is a plus. Experience working with Google Cloud Platform (GCP) is an asset. Experience deploying applications to the Salesforce AppExchange is an asset.

Job Summary As an Enterprise Architect you will be responsible for designing and implementing complex enterprise solutions that align with the organization's business strategy. You will work closely with stakeholders to understand requirements and develop architectural solutions to drive business success. Responsibilities Develop and maintain enterprise architecture models Collaborate with stakeholders to understand business objectives and translate them into architectural designs Evaluate emerging technologies and provide recommendations for adoption Ensure architectural integrity and consistency across the organization Lead the design and implementation of scalable and secure enterprise systems Define standards and best practices for architecture design and development Skills Proficiency in AWS services and cloud architecture Strong knowledge of PL/SQL for database management Experience with S3 storage solutions Familiarity with React for front-end development Understanding of Software Development Life Cycle (SDLC) processes Proficient in Unified Modeling Language (UML) for system design Knowledge of Kendo UI framework for web development Familiarity with JSON data format and RESTful APIs Job Type: Full-time Pay: $144405.00 - $153883.00 per year Education: Bachelor's (Required) Work Location: Remote