Job Title | Location | Description | Posted** |
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Remote BCBA Program Supervisor (Spanish Speaking)
Coyne & Associates |
Remote United States
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Ready to change lives from your couch (or wherever you like)? Coyne & Associates is calling! Join us as a Remote Bilingual BCBA Program Supervisor—where you’ll make a big impact on little lives all while enjoying the perks of remote work (hello pajama pants!). Candidates must have held a current Board Certified Behavior Analyst (BCBA) certification for at least three years and demonstrate fluency in Spanish. Why Coyne? We’ve been making a difference for over 20 years but we’re still small enough that you’ll never feel like just another cog in the machine. With about 300 employees you’ll actually get to know your team collaborate and be part of a close-knit meaningful environment. We’re also owned by BCBAs which means we understand exactly what you need to thrive in this role. We’ve got some serious bragging rights too: one of the highest-rated ABA agencies on Glassdoor and a multi-year Top Workplace winner including 2023 Top Workplace USA. Plus we don’t just train our staff—we train them right. Your technicians won’t be stuck behind a screen for their training they’ll be in the home learning hands-on in real-life sessions. And yes they get paid their full rate during training (because we know how to keep great people around!). What’s in it for you? Competitive Pay: $80000 - $88000/year (DOE)—because excellence deserves compensation. Work-Life Balance that Works: Manageable caseloads mean you can actually have a life outside of work. Monthly Team Meetings: Focused convos and open-floor collaboration—because we’re all in this together. Dedicated Scheduling Team: You handle the supervision they handle the scheduling. Less stress more success. Up to 22 days of PTO per year + 10 paid holidays—plenty of time to recharge. A shiny new MacBook and iPhone. Paid Professional Development & free CEUs—keep learning without spending. A supportive compassionate team that celebrates every win (and trust us there will be a lot of them). Your Role: Even though you’ll be 100% remote you’ll still oversee in-home programs for kids making sure they’re getting the best possible care. And yes you might need to swing by for occasional in-person training (Safety-Care onboarding) but day-to-day? You call the shots from home. Programs typically run from 8:00 a.m. to 7:00 p.m. Pacific Time Monday through Saturday. Your Superpowers: Fluent in Spanish and English—you can toggle between both effortlessly. BCBA-certified for at least 3 years (you’ve got the experience to lead). You’re a case management master—handling kids from 12 months to 12 years with confidence no matter the challenges. The Fine Print: Must submit a transcript showing your Master’s degree & BCBA Certification Willing to submit fingerprints for DOJ and FBI clearance (we’ll cover it). Keep your TB test and BLS training up-to-date. Adhere to HIPAA and all relevant safety hiring and discrimination laws (because we do things by the book). At Coyne we’ve got over two decades of experience but we’re still small enough that your contributions matter. If you’re ready to join a flexible remote team that truly values you your skills and your work-life balance apply today!
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Customer Support Specialist - iGaming (English & Spanish Speaking) - Remote
Torrero |
Remote Peru
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Please submit your application / CV (in English) only on our career site through this given link - Click here - https://torrero.bamboohr.com/careers/334?source=aWQ9Mg%3D%3D Welcome to Torrero - all-in-one source for cutting-edge white label casino sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance we proudly offer an extensive library of 8000+ games sourced from diverse providers positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options we cater to diverse interests. Available in 35+ languages we make gaming accessible worldwide. About the project: We are looking for a customer support specialist with English and Spanish languages strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company. If you like a fast paced dynamic and start-up work culture with full of passionate and enthusiastic mindsets you're most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace. You will be doing: Answer to incoming requests from customers via live chat Identifying customer needs and helping customers use specific features Analyzing and reporting product malfunctions Follow up with customers to ensure their basic technical and product related issues are resolved Gather customer feedback and share with our Product Sales and Marketing teams Your expertise to meet the requirement: Your should be proficient in English and Spanish languages You must have work experience in support You must have excellent communication skills You should have strong teamwork skills You should have excellent PC skills You must have high attention to details You should have multi-tasking abilities You must be flexible to work in different shift schedules (day & evening & night) and on weekends We appreciate: Ability to quickly and efficiently solve tasks Independence responsibility initiative and keep attention to detail A flexible and systematic approach to solving complex problems Experience in sports betting/gambling industry is a plus We offer: Competitive salary Amicable work environment and supportive team members Full-time remote opportunity Real career opportunities and professional growth The great team across the world Hiring Stages: Online Assessment Introductory Call with HR Panel Round Job Type: Full-time Work Location: Remote
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Board Certified Behavior Analyst (Remote) – Spanish-Speaking Required
BK Behavior |
Remote United States
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We're hiring passionate and dedicated Board Certified Behavior Analysts (BCBAs) who are ready to do meaningful work - and be genuinely supported while doing it. If you’re looking for a role where your clinical skills are valued your growth is prioritized and your autonomy is respected you’re in the right place. Our team is built around flexibility mentorship and a shared commitment to clinical excellence. ### What We Offer: ### Same Day Pay! No more waiting for payday — now you can access a portion of your paycheck right after you clock in and out. Whether it’s an emergency or you just need funds sooner you’ll have the flexibility to get paid immediately. Your time. Your money. On your schedule. Structured Onboarding with Paid Training: Start strong with 13 hours of paid training over your first 6 months delivered through a cohort model. You'll build both community and skills as you settle into your role. Free Licensure Across States: If you're working towards a full-time position we’ll cover the cost of getting your LBA in any state giving you more flexibility to take on cases in various locations under BK Behavior. No Non-Compete & No Minimum/Maximum Caseload: Work on your own terms. There are no restrictive contracts or set caseloads. We trust you to choose what works best for you. Remote Hybrid and In-Person Options: We understand that life is unique for everyone so you can choose a work model that fits your lifestyle and career goals. Competitive Pay Based on Work Model and Location: Rates range from $55–$105/hr depending on your work model and location. The highest rate of $105/hr is available exclusively to BCBAs working in-person in New York or Maryland. Collaboration instead of Isolation: Work alongside five in-office BCBAs and a dedicated team of interns and fellows who are always there to back you up. Weekly assessment support from Clinical Directors keeps your work grounded in collaboration. Career Growth from Within: We believe in growing talent internally—6 of our Clinical Directors were promoted from BCBA roles within the company. Resources That Make a Difference: You’ll have access to a comprehensive toolkit filled with checklists video models and guides all continuously updated based on your feedback. Opportunities to Lead and Grow: Stay ahead in your field with monthly free CEU sessions that focus on practical real-world topics. If you're passionate about a particular area we’ll offer you the training and support to dive deeper and even give you the chance to lead and present your own CEU sessions to other BCBAs under the BK branch. Strong Professional Network: Build a community through mentorship opportunities and peer advisory groups. Whether you're looking to grow your skills or take on a leadership role you’ll be part of a supportive network of fellow BCBAs. Paid training and support for your Techs: We offer ongoing training resources to ensure your behavior technicians stay sharp and consistent in their work. Your Schedule Your Choice - Complete Schedule Flexibility: If you are working part time you have the ability to take control of the cases you work on allowing you to create a schedule that aligns with your needs and goals. ### Available Roles: Full-Time Part-Time Remote Hybrid or In-Person ### Full-Time Benefits: Health dental vision and life insurance 401K with company match Paid time off and holiday pay Competitive hourly rates depending on your work model ### What You'll Be Doing: Conduct assessments and develop behavior plans Supervise ABA programs and update them as needed Train and support caregivers and direct service staff Maintain a high standard of clinical excellence in all areas Collaborate with your team and contribute to a positive culture ### What We're Looking For: Active BCBA certification Strong clinical assessment and decision-making skills Experience supervising behavior technicians and RBTs Commitment to cultural responsiveness Receptiveness to feedback with a mindset for growth Apply now if you're ready to be part of a team that values your voice supports your development and gives you the space to do the work you love—your way.
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Bilingual (English – Spanish) Remote Customer Service Representative – Work From Home
FusionCall Solutions LLC |
Remote United States
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Overview We’re seeking customer service representatives (English or bilingual) to join our remote team. As an Independent Customer Service Agent you’ll assist customers via phone chat or email — representing major U.S. companies from the comfort of your home. If you enjoy helping others and want flexible hours with real growth potential this opportunity is for you. Responsibilities - Handle inbound customer calls and provide support in both English and Spanish. - Deliver professional friendly and efficient service. - Assist with billing orders or general inquiries. - Accurately document information and follow company procedures. - Maintain reliability and professionalism while meeting client expectations. What we Offer ✅ 100% remote — work from home in the U.S. ✅ Flexible schedule — choose your own hours (minimum 12 hours per week). ✅ Step-by-step onboarding and bilingual support team. ✅ Access to multiple U.S. client opportunities once certified. ✅ Coaching and mentorship through Fusion Call Solutions. ✅ Opportunities for advancement into QA team lead or trainer roles. Requirements Fluent in English (required). Spanish bilingual skills are a strong plus. Must be 18 years or older and eligible to work as an independent contractor (1099). Reliable computer and internet connection suitable for remote work. Quiet distraction-free workspace. Willing to complete a background check (required by clients). Strong communication skills professionalism and self-motivation. Compensation Pay range: $11 – $15 per hour depending on client program and performance. You will be paid per productive hour worked under Fusion Call Solutions as an independent contractor. Schedule Choose your own hours (minimum 12 hours per week). Part-time and full-time opportunities available. Weekend and evening shifts optional. Job Types: Part-time Contract Pay: $12.00 - $15.00 per hour Expected hours: No less than 12 per week Work Location: Remote
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Collections Agent (Remote) Spanish-English (Bilingual) Speaker
Whizz |
Remote Argentina
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At Whizz we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible so they can focus on what matters most: delivering top-quality service to their customers. We're looking for Collections Assistant to join our remote team. Responsibilities: Update and maintain accurate delinquent accounts information and records. Prepare and provide regular reports on debt collection activities and progress. Adhere to all state and federal collection laws and regulations. Build and maintain positive relationships with customers. Provide exceptional customer service to maintain high customer satisfaction levels. Collaborate with other departments to resolve customer issues and ensure timely payment of debts. Requirements 2+ years of experience in collections Excellent verbal and written communication skills Ability to handle difficult customers resolve conflicts and negotiate payment plans Strong attention to detail and organizational skills Ability to work independently and in a fast-paced environment Knowledge of state and federal collections laws and regulations (preferred) Language: English (fluent) Spanish (Fluent) Please submit your CV in English Salary: Base pay: $800 KPI bonuses after probation period Working Hours: Monday to Sunday (2 days off on weekdays) 9:00 AM to 8:00 PM EST. Benefits KPI
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Bilingual Case Manager (Remote Flexible, Spanish Speaking)
pairteam |
Oakland, California
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About Pair Team At Pair Team we're an innovative mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group we deliver whole-person care - clinical behavioral and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate high-impact care. At Pair Team we leverage AI and automation to reduce administrative burden streamline coordination and ensure patients receive timely personalized support. Our work is powered by a deeply collaborative team of nurses social workers community health workers and medical professionals working alongside product technology and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team were not just delivering care - we're building the future of more equitable community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located within Alameda County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish Strong understanding of cultural fluency High degree of empathy Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications: Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder 2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
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Bilingual Case Manager (Remote Flexible, Spanish Speaking)
pairteam |
Pleasanton, California
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About Pair Team At Pair Team we're an innovative mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group we deliver whole-person care - clinical behavioral and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate high-impact care. At Pair Team we leverage AI and automation to reduce administrative burden streamline coordination and ensure patients receive timely personalized support. Our work is powered by a deeply collaborative team of nurses social workers community health workers and medical professionals working alongside product technology and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team were not just delivering care - we're building the future of more equitable community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located within Alameda County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish Strong understanding of cultural fluency High degree of empathy Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications: Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder 2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
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Bilingual Case Manager (Remote Flexible, Spanish Speaking)
pairteam |
San Leandro, California
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About Pair Team At Pair Team we're an innovative mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group we deliver whole-person care - clinical behavioral and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate high-impact care. At Pair Team we leverage AI and automation to reduce administrative burden streamline coordination and ensure patients receive timely personalized support. Our work is powered by a deeply collaborative team of nurses social workers community health workers and medical professionals working alongside product technology and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team were not just delivering care - we're building the future of more equitable community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located within Alameda County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish Strong understanding of cultural fluency High degree of empathy Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications: Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder 2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
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Bilingual Case Manager (Remote Flexible, Spanish Speaking)
pairteam |
Dublin, California
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About Pair Team At Pair Team we're an innovative mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group we deliver whole-person care - clinical behavioral and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate high-impact care. At Pair Team we leverage AI and automation to reduce administrative burden streamline coordination and ensure patients receive timely personalized support. Our work is powered by a deeply collaborative team of nurses social workers community health workers and medical professionals working alongside product technology and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team were not just delivering care - we're building the future of more equitable community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located within Alameda County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish Strong understanding of cultural fluency High degree of empathy Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications: Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder 2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
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Bilingual Case Manager (Remote Flexible, Spanish Speaking)
pairteam |
Alameda, California
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About Pair Team At Pair Team we're an innovative mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group we deliver whole-person care - clinical behavioral and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate high-impact care. At Pair Team we leverage AI and automation to reduce administrative burden streamline coordination and ensure patients receive timely personalized support. Our work is powered by a deeply collaborative team of nurses social workers community health workers and medical professionals working alongside product technology and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team were not just delivering care - we're building the future of more equitable community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients partners and one another and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare. We seek a full-time Lead Care Manager to play a critical role in our whole-person interdisciplinary care model responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder experiencing homelessness and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. This position primarily allows for remote work however it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month close to your city while the majority of your duties approximately 90% will be performed from your home What You’ll Do Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals Use relationship-based strategies to support members with social support navigation understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan Supports nurse care manager behavioral health care manager nurse practitioner and Community Engagement Specialist with delegated tasks Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager behavioral health care manager and nurse practitioner before taking clinical actions Consistently meet monthly encounter metrics to ensure compliance with health plan regulations Identify and break down barriers ensuring individuals’ continuation with the program Assists individuals in securing connection to community supports by scheduling appointments managing referrals and ensuring timely follow-ups Coordinate physical care management appointments through collaboration with external and internal providers Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You’ll Need 1+ years of general work experience (Case Management preferred) You are physically located within Alameda County California Field Ops requires you to maintain reliable transportation for engagement at clinic community based organization and health system partner locations Virtual Ops requires a quiet HIPAA compliant and internet connected space Bilingual – English/Spanish Strong understanding of cultural fluency High degree of empathy Ability to work collaboratively in a multidisciplinary team An eye for optimization Organizational skills Ability to remain patient when faced with adversity Strong technical skills and comfort with technology innovation past experience with CRM databases basic Excel Word email and video conferencing A valid driver’s license and auto liability insurance Preferred Qualifications: Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs homelessness or Severe Mental Illness/Substance Use Disorder 2+ years of case management experience Experience with motivational interviewing Knowledge of medical terminology Zest for problem solving seeking answers and thinking outside the box Detail-oriented and organized self-starter who is a rockstar multitasker Reliable and comfortable in an ever-changing environment Because We Value You Salary: $22-$25/hour Comprehensive health vision & dental insurance 401k Monthly $100 work from home expense stipend for your WFH days Gas reimbursements for your on-site engagement days Flexible vacation policy take the time you need to recharge! We provide all of the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin marital status age disability political affiliation military service genetic information or any other characteristic covered by federal state or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer candidates will undergo comprehensive employment background checks including criminal history reference checks and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest due to the high volume of requests we're unable to respond to general position inquiries via email. To apply for a position with us please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
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